Staff Support Associate II

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleStaff Support Associate IIRequisition NumberRE54304Working TitleReceptionistDepartment Name81250:VETERINARY DIAGNOSTIC LABORATORYWork LocationLexington, KYGrade Level40Salary Range$15.30-24.50/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

3 yrs

Required License/Registration/CertificationNonePhysical RequirementsSitting for long periods of time; performing repetitive motion tasks; effectively communicating with individuals from diverse backgrounds.Shift8:00 AM – 5:00 PM;. Monday-Friday (40 hours/week).Job SummaryThe University of Kentucky Veterinary Diagnostic Laboratory (UKVDL) develops and applies state-of-the-art diagnostic methodology to improve animal health and marketability, to protect the public health and to assist in the preservation of the human-animal bond through the principles of One Health. For additional information on the UKVDL, please click here.

This position is a vital member of the team serving as a Receptionist in the Diagnostic Services Department. The Receptionist is responsible for monitoring cameras/providing entry into the administration wing; handling inquiries/requests for assistance from veterinarians and animal owners as well as providing backup for Administrative Office and general clerical support for the Business Office. This position is also responsible for printing/mailing diagnostic and report “mass mailings” and scanning/attaching/distributing EIA results via USA LIMS.

This position is located at the Coldstream Research Campus off Newtown Pike (great location and free parking).

As a part of the University of Kentucky, we also offer exceptional benefits. The Martin-Gatton College of Agriculture, Food and Environment fosters a supportive workplace with professional development opportunities, including a formal mentoring program and staff development fund. To find out more about Martin-Gatton CAFE and how the college supports the mission of this being the University of, for, and with Kentucky, Click Here.

Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceReceptionist/Customer Service experience preferred. LIMS, MS Office suite, Zoom, and remote access knowledge/experience a plus. QA/QC and laboratory/veterinary experience a plus.Deadline to Apply05/19/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How much paid experience do you have as a Receptionist and/or Front Desk Clerk?
   • None
   • More than 0 up through and including 1 year
   • More than 1 year up through and including 5 years
   • More than 5 years up through and including 10 years
   • More than 10 years
2. * How many years experience do you have in a veterinary laboratory or other clinical laboratory?
   • None
   • More than 0 up to and including 1 year
   • Over 1 year up to and including 5 years
   • Over 5 years up to and including 10 years
   • Over 10 years
3. * How many years experience do you have using a laboratory information management system (LIMS)?
   • None
   • More than 0 up through and including 1 year
   • More than 1 year up through and including 5 years
   • More than 5 years up through and including 10 years
   • More than 10 years
4. * How many years of experience do you have working with QA/QC in a laboratory setting?
   • None
   • More than 0 up to and including 1 year
   • More than 1 year up to and including 3 years
   • More than 3 years up to and including 5 years
   • More than 5 years
5. * How much paid employment experience do you have using multi-line phone systems for answering/returning patient or customer calls?
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years, up through 10 years
   • More than 10 years
6. * How many years experience do you have in a Veterinary or clinical office setting?
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through and including 5 years
   • More than 5 years, up through and including 10 years
   • More than 10 years
7. * How many years of experience do you have in Customer service?
   • None
   • More than 0, up through and including 1 year
   • More than 1 year, up through and including 5 years
   • More than 5 years, up through and including 10 years
   • More than 10 years

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

PI284370532