Staff Support Associate II/UKHC

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleStaff Support Associate II/UKHCRequisition NumberRE54508Working TitleStaff Support Associate II/UKHCDepartment NameH1110: ESH ACTIVITY THERAPY/DUAL DIAGNOSISWork LocationLexington, KYGrade Level06Salary Range$16.20-24.82/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

3 yrs

Required License/Registration/CertificationNonePhysical RequirementsRequires handling Requires handling of average-weight objects up to 25 pounds, or standing/walking for long periods of time. average-weight objects up to 25 pounds, or standing/walking for long periods of time.ShiftMonday – Friday 8:00am – 5:00pm, other days/times as required by departmentJob SummaryUnder administrative direction, performs complex and technical secretarial duties for the Department of Rehabilitation Services. This includes but is not limited to: preparation and/or processing of memorandums, letters, monthly reports, statistical reports, , departmental minutes, billings, manuals and forms which are used in the department and in-services. Photocopies and duplicates materials. Assures office operations are ongoing i.e., takes phone calls and distributes messages. Distributes incoming correspondence. Maintains current general business files. Orders office supplies and assures upkeep of office storage areas. Maintains current informational bulletin board in office. Performs other related duties as directed. Attends meetings and trainings as required and participates in performance improvement activities. Exhibits personal engagement in Patient and Employee Satisfaction initiatives. Has current understanding of Patient and Employee Satisfaction Scores and goals in work area. Takes ownership for comments as applicable, initiates self and team improvement plans. Fosters and models interdisciplinary team collaboration to achieve desired clinical outcomes and improve culture. Expresses and demonstrates willingness to assist team and other departments during increased capacity by being flexible with schedule and willing to work in other areas, including leading groups in the recovery mall, escorting patients, and monitoring/supervising patients as needed).Skills / Knowledge / AbilitiesThe employee shall become familiar with HIPAA regulations and do their utmost to protect all protected health information (PHI) and other personal or sensitive information within their trust in the course of state business by applying appropriate safeguards and sharing only the information required to deliver agency services. Any personal or sensitive information overheard or seen by the employee will be kept confidential by not sharing it with others, on or off the work-site grounds. Fully participate in all activities regarding the elimination of the use of seclusion and restraints in patient care including educational requirements, competency development Page 6 of 8 activities, and meeting established performance goals and measures. Must have computer competency in approved systems. Must have excellent customer service skills.Does this position have supervisory responsibilities? NoPreferred Education/Experiencen/aDeadline to Apply05/28/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Describe your past use of and proficiency with the Microsoft Office Suite applications.

   (Open Ended Question)

2. * Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).
   • None
   • Basic
   • Average
   • Proficient
   • Expert
3. * Describe how your communication and organizational skills and experiences make you a good fit for this position.

   (Open Ended Question)

4. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

   (Open Ended Question)

5. * Please choose the answer that best describes your number of years of paid, full-time employment experience providing administrative support to faculty members.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 2 years
   • More than 2 years, up through 3 years
   • More than 3 years

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter

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