Staff Support Associate I/UKHC

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleStaff Support Associate I/UKHCRequisition NumberRE54203Working TitleStaff Support Associate I/UKHCDepartment NameH4027: REV Cycle MGT-PFEWork LocationLexington, KYGrade Level05Salary Range$15.00-22.60/hourType of PositionStaffPosition Time Status Full-TimeRequired Education

HS

Click here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

2 yrs

Required License/Registration/CertificationNonePhysical RequirementsPhysical requirements include prolonged sitting, performing repetitive motions, attention to detail, and constant computer use. This is an on-campus position, not eligible for remote work.Shift8am -4:30pmJob SummaryThe duties of this position relate to achieving the unit’s goals by performing tasks that support, benefit, and help ensure the efficiency of the financial navigation team, as well as supporting other units by providing information needed to support patient care.Skills / Knowledge / AbilitiesNeed the ability to use Microsoft Office products proficiently, with clear and precise professional language. Must have good communication skills, both written and verbal—the ability to stay on task despite the potential for multiple interruptions and in an open environment.Does this position have supervisory responsibilities? NoPreferred Education/ExperienceHigh School graduate or GEDDeadline to Apply05/05/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please indicate the amount of experience you have answering multiple phone lines for dispatching purposes.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years
2. * Please explain your work-related experience with multitasking and dealing with multiple interruptions.

   (Open Ended Question)

3. * What is your definition of exceptional customer service? Give examples of how you have used exceptional customer service skills in previous jobs

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume

Optional Documents

PI284225566