STEPS Executive Office Coordinator

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleSTEPS Executive Office CoordinatorRequisition NumberTE09392Department Name3J532:STEPS Temporary EmploymentWork LocationLexington, KYSalary Range$20/hourType of PositionTemporaryPosition Time Status Part-TimeRequired EducationRequired Related ExperienceRequired License/Registration/CertificationPhysical RequirementsAbility to communicate clearly in person and via phone; prolonged sitting at a reception desk while maintaining a professional and attentive presence; occasional walking to escort visitors or deliver materials within the building.ShiftWork Shift
Tuesdays and Thursdays from 8:00am – 5:00pm

Expected # of Hours Per Week
16Job SummaryThe Executive Office Coordinator serves as a strategic ambassador for the organization, providing executive-level administrative and operational support while ensuring seamless, professional, and highly responsive front-office experience. This highly visible role is critical in representing the organization’s culture, values, and commitment to excellence through every interaction with internal and external stakeholders.

Key Leadership Competencies & Responsibilities:

• Serve as the primary point of contact for visitors, employees, and external partners, fostering a welcoming, professional, and service-oriented environment that reflects organizational excellence.
• Manage complex communications, including incoming calls, inquiries, and correspondence, exercising sound judgment, discretion, and professionalism to ensure timely and effective resolution.
• Demonstrate exceptional executive presence, diplomacy, and confidentiality when handling sensitive information, stakeholder interactions, and organizational matters.
• Maintaining a polished, organized, and efficient environment that supports productivity, professionalism, and a positive stakeholder experience.
• Anticipate and support executive and operational needs through proactive problem-solving, meticulous attention to detail, and a commitment to operational excellence.
• Ensure a consistently high standard of customer experience by delivering responsive, courteous, and solution-focused service to a diverse range of constituents.

Skills / Knowledge / AbilitiesThe ideal candidate:

• Able to anticipate needs and resolve issues proactively
• Emotionally intelligent
• Resourceful
• Attention to detail
• Reliable, having a sense of responsibility
• Able to adapt quickly in a high-profile environment and demonstrating ability to take direction
• Handle sensitive situations with professionalism and confidence

Does this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply06/26/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Rate your level of expertise in using Microsoft Office Suite (Word, Windows, Excel, and PowerPoint).
   • None
   • Basic
   • Average
   • Proficient
   • Expert
2. * How many years of experience do you have in an administrative, executive support, customer service, or office operations role?
   • Less than 1 year
   • 1-3 years
   • 3-5 years
   • 5-7 years
   • More than 7 years
3. * This position serves as the first point of contact for visitors, employees, and external partners. Describe how you create a professional and welcoming experience while managing multiple priorities.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter

PI285262357