STEPS Facilities Systems Technician (Dispatch)

Job Title
STEPS Facilities Systems Technician (Dispatch)


Requisition Number
TE08814


Department Name
3CU00:Utilities & Energy Management


Work Location
Lexington, KY


Salary Range
$18.00/Hr


Type of Position
Temporary


Position Time Status
Full-Time


Required Education

Required Related Experience

Required License/Registration/Certification

Physical Requirements

Standing or walking with objects up to 25lbs; Sitting at computer work station for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.



Shift

The Delta Center and Med Center Dispatch Center operates 24/7. Work shifts/schedules may vary dependent upon staffing needs requiring evening(s), weekend(s), and holiday(s)response.

12-Hour Shifts:
7:00am – 7:00pm (Sunday – Saturday)
7:00pm – 7:00am (Sunday – Saturday)

Split 12-Hour Shifts:
7:00am – 1:00pm (Specified Day)
1:00pm – 7:00pm (Specified Day)
7:00pm – 1:00am (Specified Day)
1:00am – 7:00am (Specified Day)

8-Hour Shifts:
6:00am – 2:30pm (Monday-Friday)
7:00am – 3:30pm (Monday-Friday)
2:30pm – 11pm (Monday-Friday)

Staff float to cover all shifts as needed.





Job Summary

Reporting to the Facilities Systems Manager, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; it will be a position that cross train with Medical Center Dispatch.

Key Responsibilities:

• Monitor and operate critical safety and communication systems – including fire alarms, elevator alerts, exit door alarms, and multi-frequency radio and phone lines.

• Receive, evaluate, and dispatch emergency and non-emergency calls, using discretion to determine severity and appropriate response.

• Maintain real-time situational awareness and timely communication when reporting hazardous conditions, accidents, and incidents to leadership.

• Perform regular system testing, preventative maintenance, and troubleshooting to ensure all equipment functions properly.

• Accurately document activities, emergency events, shift changes, and maintenance tasks in daily logs and required reports.

• Uphold departmental Standard Operating Procedures (SOPs), maintain compliance with emergency protocols, and ensure clear – professional communication with staff and the public.

• Support operational readiness through shift handoffs, setup of new systems or facilities, and collaboration with team members and supervisors.

• Demonstrate integrity, accountability, and strong problem-solving skills in a fast-paced, safety-critical environment.

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Deadline to Apply
05/07/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.