STEPS Facilities Systems Technician (Dispatch)

Job Title
STEPS Facilities Systems Technician (Dispatch)


Requisition Number
TE09070


Department Name
3CU00:Utilities & Energy Management


Work Location
Lexington, KY


Salary Range
$18.00/Hr


Type of Position
Temporary


Position Time Status
Full-Time


Required Education

Required Related Experience

Required License/Registration/Certification

Physical Requirements

Standing or walking with objects up to 25lbs; Sitting at computer work station for extended periods; Repetitive motion; Eye strain due to monitoring of multiple computer screens; High stress, quick response environment.



Shift

The Delta Center and Med Center Dispatch Center operates 24/7. Work shifts/schedules may vary dependent upon staffing needs requiring evening(s), weekend(s), and holiday(s)response.

12-Hour Shifts:
7:00am – 7:00pm (Sunday – Saturday)
7:00pm – 7:00am (Sunday – Saturday)

Split 12-Hour Shifts:
7:00am – 1:00pm (Specified Day)
1:00pm – 7:00pm (Specified Day)
7:00pm – 1:00am (Specified Day)
1:00am – 7:00am (Specified Day)

8-Hour Shifts:
6:00am – 2:30pm (Monday-Friday)
7:00am – 3:30pm (Monday-Friday)
2:30pm – 11pm (Monday-Friday)

Staff float to cover all shifts as needed.





Job Summary

Reporting to the Facilities Systems Manager, this position is a critical member of a 24/7 Delta Center Operation responsible for monitoring and responding to computer systems; it will be a position that cross train with Medical Center Dispatch.

Key Responsibilities:

• Monitor and operate critical safety and communication systems – including fire alarms, elevator alerts, exit door alarms, and multi-frequency radio and phone lines.

• Receive, evaluate, and dispatch emergency and non-emergency calls, using discretion to determine severity and appropriate response.

• Maintain real-time situational awareness and timely communication when reporting hazardous conditions, accidents, and incidents to leadership.

• Perform regular system testing, preventative maintenance, and troubleshooting to ensure all equipment functions properly.

• Accurately document activities, emergency events, shift changes, and maintenance tasks in daily logs and required reports.

• Uphold departmental Standard Operating Procedures (SOPs), maintain compliance with emergency protocols, and ensure clear – professional communication with staff and the public.

• Support operational readiness through shift handoffs, setup of new systems or facilities, and collaboration with team members and supervisors.

• Demonstrate integrity, accountability, and strong problem-solving skills in a fast-paced, safety-critical environment.

Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Deadline to Apply
10/10/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.