Strategic Investments Program Manager III

Salary Range: $117,509.00 (Min.) - $152,762.00 (Mid.) - $188,015.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

Job Summary

The Strategic Investments Program Manager III team is responsible for strategic investment, and partnership projects to address strategic priorities and community needs, including, but not limited to: workforce gaps, innovation and technological supports for providers, provider infrastructure and capacity building, member care management and community health—aligned with the business needs. The position works on projects from start to finish. This position works with internal and external key stakeholders and senior management, analytics, finance and other teams across L.A. Care to develop and manage investment planning, prioritization, timelines, performance metrics, budgets, outcomes analysis, and investment agreements for various priority initiatives.

This position oversees multiple complex programs in the department. This position designs and manages the implementation, operations, and the evaluation of strategic programs or functions of the assigned program of responsibility. Acts as a Subject Matter Expert, (SME) serves as a resource and mentor for other staff.

Duties

Develops, designs and implements investments in alignment with the strategic investment plan and priorities to support local workforce needs, innovation and technological supports for providers, community health, provider infrastructure and capacity gaps, member health outcomes, among other areas, while managing the program from start to finish for the investments and partnership projects.

Responsible for managing program execution, budget, and expenditures. Plans, develops, and implements strategies for generating funding and/or resource opportunities for program activities. Develops strategic partnerships with key stakeholders aligned with strategic investment plan and priorities to support quality care aligned with the needs of the business.

Promotes and participates in internal planning to identify key investment opportunities. Identifies key contributors, strategy partners, and overall resources required for investment execution and evaluation. Recognizes risks and recommends solutions to mitigate impact on operations and maximize benefit to investment recipients.

Conducts need assessment of investment requirements, scope, budget and timeline for cross-functional department participation and execution. Identifies opportunities for efficiency in scope and ensure program objectives and deliverables are in alignment with department and L.A. Care goals. Drafts agreements, work plans and budgets based on approved funding decisions and desired outcomes.

Contributes to annual strategic investment planning in partnership with internal and external stakeholders, including senior leadership. Develops materials to summarize investment plans, partnerships, general updates, areas of concerns and proposed solutions to advance priority outcomes.

Monitors inter-connected programs/project work product, outcome and interplay to be able to make necessary enhancements or modifications as appropriate to ensure alignment with department objectives. Coordinates cross-program/project activities as necessary.

Designs and orchestrates the delivery of applicable communication to staff and management to establish goals and strategies related to the program.

Responsible for defining the metrics, quality standards, and documentation required for consistent program management and execution across the business.

Duties Continued

Serves as SME for all programmatic processes and procedures. Provides strategic direction to program start-up and closeout activities including development, and refinement of program management tools, resources, and processes.

Maintains up to date knowledge of compliance requirements and supports with regulatory body reporting, as requested. Works with analytic teams to properly assess program performance and build in maximize return on investment (ROI) or health, utilizes change management strategies to implement enhancements and process improvements as necessary. Prepares reports as needed for key stakeholders.

Performs other duties as assigned.

Education Required

Bachelor's Degree in Public Health or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.

Education Preferred

Master's Degree in Public Health or Related Field

Experience

Required:

At least 6 years of work experience doing problem solving, policy, and/or project implementation in a health care or a related field.

Experience building relationships with organizations and business partners.

At least 2 years of experience in leading project teams.

Skills

Required:

Strong critical thinking, problem solving, and project planning and implementation skills.

Excellent writing and communication skills.

Strong ability to synthesize and analyze qualitative and/or quantitative data.

Knowledge of health care operations or health care systems.

Strong ability to build strong relationship management with a diverse set of partners

Strong skills in strategic thinking.

Ability to lead and motivate cross-functional teams, manage resources, and drive strategy.

Capability to align goals with the organization strategic objectives and make strategic decisions.

Proficiency in budget management, resource planning and financial analysis for program budgets.

Ability to navigate and adapt to dynamic and changing environments.

Licenses/Certifications Required

Licenses/Certifications Preferred

Program Management Professional (PgMP)Lean Six SigmaManaging Successful Programmes (MSP)

Required Training

Physical Requirements

Light

Additional Information

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program
• Volunteer Time Off (VTO)

Nearest Major Market: Los Angeles
Job Segment: Public Health, Relationship Manager, Healthcare, Customer Service