Student Account Specialist

Title: Student Account Specialist

Salary Range: $3,449 (Monthly Minimum, 12-Month Contract)

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Southcentral KY Community & Technical College

Campus Location: Southcentral Kentucky CTC - Main Campus

Department: Business Affairs

Total Rewards

Southcentral KY Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Candidate for this position will provide excellent customer service to students, faculty, and staff.

Job Duties:

• Promotes a professional image of the college by providing experienced, comprehensive, and quality counseling services to students and their families regarding financing options and financial policies
• Provides superior customer service to students while assisting and answering questions as it relates to student accounts and financial aid
• Oversees student accounts (billing/delinquent/past due notice/impact of financial aid)
• Serves as a cashier in the collection of student fees (i.e. tuition)
• Collects receipts funds from various inter-campus departments
• Posts Third party payments, scholarships, and non-student accounts receivables
• Reconciles and deposits daily cash receipts
• Review and process student refunds, stale checks, and credit balances.
• Audits College Faculty and Staff travel reimbursement vouchers
• Contributes to the overall success of the Business Office by performing all other duties and responsibilities as assigned by the supervisor.

Minimum Qualifications:

Associate degree (related field) and two years of related work experience or equivalent. The ideal candidate must possess exceptional customer service, strong oral communication skills, a high level of professionalism, thrive in a team environment, strong work ethic, be experienced with handling confidential information, be oriented, adjust well to changing priorities, proficient in Microsoft Office, knowledge of financial aid process, and a self-starter.

Preferred Qualifications:

Additional Skills Requested:

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.