Student Affairs Officer III

Job Title
Student Affairs Officer III


Requisition Number
RE51436


Working Title
Senior Admissions Officer


Department Name
8T110:College of Social Work


Work Location
Lexington, KY


Grade Level
44


Salary Range
$43,805-70,075/year


Type of Position
Staff


Position Time Status
Full-Time


Required Education


MA




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


3 yrs




Required License/Registration/Certification

None



Physical Requirements

repetitive motion typical of desk work; sitting/standing/bending/twisting/typing; prolonged exposure to computer screens; lifting/pushing/pulling up to 30lbs



Shift

Monday – Friday 8:00am – 5:00pm; evenings and weekends as needed



Job Summary

The Student Affairs Officer III (Senior Admissions Officer) plays a key role in supporting the College of Social Work’s mission by serving as a functional leader across the full graduate admissions’ lifecycle. This position is responsible for managing communications and workflows for students after an admissions decision has been rendered, coordinating with the Graduate School on final admission processing, and supporting newly admitted students as they transition to enrollment.



In addition to leading post-decision engagement and onboarding, this role provides functional leadership within the admissions office. The SAO III supports Admissions Officers in interpreting admissions policies, troubleshooting complex application scenarios, and responding to escalated cases when the Director of Admissions is unavailable. This position also manages communication and tracking for post-baccalaureate and UK Accelerated Masters Pathways (AMP) students completing coursework with the intent of future admission to a graduate program in the CoSW.

The ideal candidate is detail-oriented, student-focused, and highly organized, with the ability to navigate complex institutional systems and policies. They must demonstrate strong communication skills, sound judgment, and a proactive approach to solving problems. While this position does not supervise staff, it plays a critical leadership role in ensuring consistency, transparency, and quality across admissions operations.

Internal Employee Being Considered





Skills / Knowledge / Abilities

• Student engagement and customer service orientation
• Process improvement and critical thinking
• Initiative and independent judgment
• Collaboration across teams and departments
• Technical fluency and systems troubleshooting
• Writing and communication for all CoSW audiences
• Time management and multitasking in a fast-paced environment

Does this position have supervisory responsibilities?
No


Preferred Education/Experience

• Master’s degree from an accredited institution
• At least three years of professional experience in higher education within student services, admissions, or a related field
• Demonstrated ability to work independently and manage complex workflows
• Proficiency with student information systems (e.g., Slate, myUK, Salesforce, or similar)
• Strong organizational skills with attention to detail and data accuracy
• Excellent written and verbal communication skills
• Proven ability to interpret and apply institutional or academic policies
• Commitment to high-quality student service
• Experience supporting graduate-level admissions or onboarding processes
• Familiarity with University of Kentucky systems (myUK, SAP, Grad School workflows)
• Experience managing communication campaigns or onboarding content for newly admitted students
• Exposure to handling escalated student issues or coordinating between multiple departments
• Experience tracking or supporting students in post-baccalaureate or conditional admission statuses
• Prior experience serving in a functional leadership capacity without formal supervision duties

Deadline to Apply
09/08/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.