Systems Operator (Transportation Maintainer 4)

Introduction

Are you a current Connecticut Department of Transportation employee looking to advance your career within the agency? Do you want to continue to help make commuting and traveling throughout CT safe? If so, read below and apply today!

The State of Connecticut Department of Transportation (CTDOT) invites its eligible agency employees to apply for the position of Systems Operator (Transportation Maintainer 4) in the Newington Highway Operations Center (HOC).

PLEASE ENSURE THAT YOUR CDL CLASS, ISSUING STATE (IF APPLICABLE), LICENSE NUMBER, EXPIRATION DATE, AND ALL ENDORSEMENTS AND MEC EXPIRATION DATE ARE ADDED TO YOUR APPLICATION. PLEASE LIST ANY OTHER JOB-RELEVANT LICENSES OR CERTIFICATIONS AS WELL.

WHAT WE CAN OFFER YOU

As a state employee, you would continue to have access to the following:

• Visit our new State Employee Benefits Overview page!
• Continue to work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
  
• Professional growth and development opportunities
• A healthy work/life balance to all employees
• Remain with an award winning agency! CTDOT has been recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women’s Transportation Seminar (WTS) CT Employer of the Year for 2024!
  

POSITION HIGHLIGHTS

• Full Time, 40 hours per week averaged over an 8-week cycle
• Shifts may vary to accommodate this average of 40 hours per week
• This posting may be used for future positions in Highway Operations, for up to one year, to fill other shifts as they become open. The schedule for those would be provided when offering the position.
• Office/On-site

SHIFTS
As stated above, the available shift averages 40 hours per week over an 8-week period. The workday varies from 9 to 9.25 hours to accommodate the 8-week schedule. Each work week shift is 5 days on, with 3 days off; the days off rotate on a weekly basis.

5 overnight shifts

• Week 1 – 45hrs Fri. Sat. Sun. Mon. Tues., 8:00 pm – 5:00 am; Wed. Thurs. Fri.-off
• Week 2 – 45hrs Sat. Sun. Mon. Tues. Wed. 8:00 pm – 5:00 am; Thurs. Fri. Sat.-off
• Week 3 – 45hrs Sun. Mon. Tues. Wed. Thurs. 8:00 pm – 5:00 am; Fri. Sat Sun.-off
• Week 4 – 37hrs Mon. Tues. Wed. Thurs. Fri. 8:00 pm – 5:15 am; Sat. Sun. Mon.-off
• Week 5 – 37hrs Tues. Wed. Thurs. Fri. Sat. 8:00 pm – 5:15 am; Sun. Mon. Tues.-off
• Week 6 – 37hrs Wed. Thurs. Fri. Sat. Sun. 8:00 pm – 5:15 am; Mon. Tues. Wed.-off
• Week 7 – 37hrs Thurs. Fri. Sat. Sun. Mon. 8:00 pm – 5:15 am; Tues. Wed. Thurs.-off
• Week 8 – 37hrs Fri. Sat. Sun. Mon. Tues. 8:00 pm – 5:15 am; Wed. Thurs. Fri.-off

THE ROLE

The Newington Highway Operations Center (HOC) is staffed and operated 7 days a week, 24 hours a day, 365 days a year. Duties include:

• Operation of office computer systems, hardware control systems and office telephone hotline
• Coordination with outside agencies
• Preparation of incident reports and requests for CTDOT assistance
• Activation of emergency response protocols and plans for major incidents on state highways and secondary roads that affect public safety
• AMBER Alert activations, monitoring and control of traffic video cameras, electronic highway signs, traffic signal system timing plans, and web-based traveler notification systems, while using sophisticated computer software programs
• This position also handles the coordinated response of CTDOT crews outside normal hours, as well as dispatching of Connecticut Highway Assistance Motorist Patrol (CHAMP) service patrol vehicles and implementation of highway diversion route plans.

POSITION REQUIREMENTS

The candidate selected for this vacancy will be expected to work independently and without direct supervision after completion of HOC training and is responsible for performing operational duties associated with the Department’s traffic management, incident management and emergency management programs.

APPLICATION REQUIREMENTS

• Candidates must indicate they hold a current and valid Commercial Driver's License (CDL) with tank endorsement on the application, or they will not be considered.
• Applicants invited to interview will be required to produce a copy of their current valid Commercial Driver's License (CDL) Class A or B, reflecting the "tank endorsement," and valid Medical Examiner's Card (MEC) at time of interview, or they will not be considered.
• Candidates will be required to bring a copy of their Master Application at the time of interview.
• Candidates must show how they meet the required knowledge and experience on their application to proceed further in the hiring process.

WHO WE ARE

The mission of the CTDOT is improving lives through transportation. To learn more about our mission, vision and values, please click here.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Frank DeCusati at frank.decusati@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation and the Connecticut Airport Authority this class is accountable for performing a variety of highly skilled tasks in the construction, maintenance and repair of state roadways, roadsides, bridges, airports and other departmental facilities; operates and maintains highly complex mechanical equipment; may serve as trainer.

EXAMPLES OF DUTIES

The following is a listing of examples of trucks, equipment, tasks or related duties, the operating, maintenance, or performing of which are considered to be the responsibilities and duties of positions in this class:

TRUCKS:

• Low bed type trailer tractor;
• Hydraulic platform crane;
• Tractor trailer with tilt trailer or twenty (20) cubic yard dump trailer;
• Center Line Marking Machine (Truck);
• Ten (10) wheel, GVW of fifty eight thousand (58,000) pounds and eight hundred (800) gallon tank;
• Track-mounted skid steer with various attachments including but not limited to:
  • Backhoe;
  • Miller;
  • Forestry;
• Glycol vacuum scrubber with eight (8) foot pickup header;
• Payloader with snow pusher;
• Airfield deicing truck with forty-five (45) foot spray boom;
• Double Wing Truck (Driver).

EQUIPMENT:

• Motor graders;
• Loader/backhoe;
• Loader Mounted Snow Blower (Two thousand (2,000) ton per hour and over);
• Snow Broom;
• Liquid asphalt application/joint sealing machine.

DUTIES:

• Backhoe operation;
• Post pounder operator;
• Vactor operator;
• Welding;
• Lead person in boundary stone setting;
• Lead person in test borings;
• Lead Vendor in Place (VIP) inspector;
• Trainer;
• Performing highly skilled tasks in one or more of the following areas or trades:
  • Construction;
  • Maintenance;
  • Mechanical repair;
  • Carpentry;
  • Masonry;
  • Welding;
  • Plumbing;
  • Painting;
• Highly skilled tree climbing work;
• Sign erecting requiring complex rigging;
• Center Line Marking Machine (Rear Switch Operator);
• District Equipment Coordinator/Radio Room operator (lead);
• District Projects Records Coordinator;
• Multi-Media First Aid Trainer;
• Highway Operations Center System Operator;
• Acting crew leader;
• May supervise a materials management stockroom;
• Wildlife hazard control;
• Radio monitoring and communication;
• Escort vendors, contractors, etc. in secure areas (state owned airports only);
• In addition to other duties, may be required to receive training in, stand by for and respond to fire and or crash emergency situations at state-owned airports;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • the construction, maintenance and repair techniques of roadways, roadsides, bridges or airports;
  • the processes and materials used in the construction and maintenance of highway and bridges or airports;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
• Considerable ability to operate skillfully and make ordinary repairs to highly complex mechanical equipment as listed on the attached addendum;
• Ability to utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of experience in the construction, landscaping, commercial driving, snow plowing, maintenance and repair of roadways, roadsides, bridges or airports, in work involving the operation and care of mechanical equipment or work in one of the recognized maintenance trades.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in the operation of complex equipment or the performance of skilled tasks.

NOTE: For state employees this experience is interpreted at the level of a Transportation Maintainer 3.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

Graduation from a vocational or technical school with a diploma designating completion of the subject requirements in one of the maintenance trades may be substituted for two (2) years of the General Experience.

PREFERRED QUALIFICATIONS

• Knowledge and experience in Microsoft products including Office, two-way radio systems, video control systems, office equipment
• Experience in customer service, documenting and addressing emergency phone complaints
• Experience working in an emergency situational environment, activation of emergency response protocols and implementation of highway diversion route plans and accident response plans, in an office setting
• Experience in coordination of plans for major incidents on state highways and secondary roads
• Strong verbal and written communication skills
• Experience in working independently
• Understanding, interpreting, and applying Standard Operating Procedures (SOP) and policies pertaining to the Department
• Experience handling high volume of calls promptly and professionally
• Experience maintaining accurate records of customer interactions and transactions

SPECIAL REQUIREMENTS

• Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits and/or certifications.
• Incumbents in this class must be willing to accept assignment to emergency duties, including snow and ice removal whenever their services are needed.

CHARACTER REQUIREMENTS

At state airports: In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.

PHYSICAL REQUIREMENTS

• Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
• A physical examination may be required.

WORKING CONDITIONS

• Incumbents in this class are exposed to extremes of weather conditions, to frequent lifting of heavy weights, to highly dangerous road and traffic conditions, including exposure to heights when working on bridges, to poison ivy, insect bites and allergy irritants during summer months, and to loud and potentially dangerous machinery.
• The appointing authority may require completion of an asbestos removal program consistent with EPA guidelines for operations and maintenance during employment in this class. Incumbents may be required to use protective equipment such as respirators and safety goggles.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.