It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:The Department or Site Secretary is responsible for routine administrative support for the assigned Department/Site.
Qualifications:
- High school diploma; Associate’s degree or an equivalent combination of work experience and education
- Minimum of one (1) year of progressively responsible administrative assistant/secretarial experience
- Previous healthcare experience and medical terminology preferred
- Well-developed organizational and computer skills; attention to detail with high degree of accuracy
- Well versed in Microsoft PowerPoint, Word and Excel
- Ability to handle physical workload involved and stress of working in a hospice care organization
- Ability to work independently and prioritize multiple tasks under minimal direction
- Self-starter who completes assignments accurately and in a timely manner
- Strong (verbal and written) communication skills, including face-to-face, telephone, and correspondence
- Must be able to interact successfully with patients and families and other agencies, as needed, presenting a positive and professional image
- Able to demonstrate strong ethical base related to mission, including confidentiality, sensitivity, and flexibility
Competencies:
- Must satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe Company health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment Performance Improvement activities as appropriate for the position.
Job Responsibilities:
- Provides routine administrative support for the assigned department(s)/Manager(s).
- Coordinates, schedules and sets-up meetings; prepares agendas/meeting minutes and sends group reminders.
- Manages mailings, duplication and dissemination of information.
- Prepares and processes internal and external correspondence.
- Organizes, maintains and updates departmental files and orders office supplies.
- Anticipates the needs of and provides support for the functions of the assigned department(s)/location(s).
- Assists with presentation handouts, overheads, etc.
- Assists with compiling reports.
- Provides phone coverage when needed.
- Performs other duties as assigned.
Compensation Pay Range:
$18.00 - $18.00This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

