Senior Representative – Transaction Processing
Hiring for multiple shifts. Sunday - Friday
Operating hours 5:00-6:00am – 4:30pm/4x10 or 5x8 schedule
Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. The Inbound operations team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.
The Expertise We’re Looking For
The Purpose of Your Role
We will work with internal business partners to ensure timely entry and deposit of customer check transactions. We will operate with a high degree of integrity as to protect our customer information and maintaining Fidelity’s standards.
The Skills You Bring
The Value You Deliver
How Your Work Impacts the Organization
Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.
Hiring for multiple shifts. Sunday - Friday
Operating hours 5:00-6:00am – 4:30pm/4x10 or 5x8 schedule
Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. The Inbound operations team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.
The Expertise We’re Looking For
- High school diploma
- Minimum one-year experience in a data entry related role
- Check experience preferred
The Purpose of Your Role
We will work with internal business partners to ensure timely entry and deposit of customer check transactions. We will operate with a high degree of integrity as to protect our customer information and maintaining Fidelity’s standards.
The Skills You Bring
- High attention to detail
- Proficient on 10 Key
- Able to effectively multi-task
- Be flexible and highly adaptive to change
- Positive attitude and ‘can do’ approach to challenges
- Ability to learn and apply knowledge to make effective processing decisions
The Value You Deliver
- Review checks submitted by customers via the Mobile process to confirm check is in good order for deposit and ensuring each transaction is executed appropriately.
How Your Work Impacts the Organization
Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.