Transportation District Services Agent 2

Introduction

The Connecticut Department of Transportation (CTDOT),invites its qualified agency employees to apply for the position ofTransportation District Services Agent 2, in our District 2 Special Services Section, Norwich, CT.

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• Visit our State Employee Benefits Overview page!
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• Professional growth and development opportunities
• A healthy work/life balance to all employees
• An award-winning agency! CTDOT was recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women's Transportation Seminar (WTS) CT Employer of the Year for 2024!

The Role


The Transportation District Services Agent 2 will be responsible for independently performing a full range of tasks in the inspection of work performed under permit or of road conditions involving traffic regulatory measures, which also involves lead responsibilities directing lower-level staff in the performance of their duties.


Position Highlights

• Full time 40 hrs
• Monday through Friday, First shift
• 7:30 am - 4:00 pm
• P-4 (Engineering and Scientific) bargaining unit
• Thisposition is eligible to apply for telework after successful completion of the working test period, and thereafter, in accordance with the Telework Policy which can be found here. Employees in their initial working test period must work on site in the office.
• Location: District 2 Headquarters, Norwich, CT

Position Requirements

• Applicants will be required to possess a valid driver's license and to travel to all locations throughout District 2 area.

PLEASE ENSURE YOUR LICENSE NUMBER AND EXPIRATION DATE ARE ADDED TO THE “LICENSES AND PROFESSIONAL CERTIFICATIONS” SECTION OF YOUR APPLICATION.


About Us

As one of Connecticut's largest State agencies, DOT employs approximately 3,300 individuals statewide in five bureaus. It is the DOT's mission to improve quality of life through transportation. We have a significant transportation infrastructure system that is essential to maintaining mobility for Connecticut residents and businesses and supporting economic and community development while preserving environmental and cultural resources. The Department of Transportation is committed to cultivating a diverse staff that is representative of the communities we serve. Applications from individuals having diverse backgrounds and life experiences are strongly encouraged.

Learn more about our mission, vision, and values by clicking here!

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits:List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Sharon McIntosh, at Sharon.McIntosh@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Transportation, Central Office of Maintenance or a District Maintenance Office this class is accountable for acting as a working lead and/or for performing the most complex tasks in investigations of road conditions, issuance of construction permits or other traffic regulatory measures.

EXAMPLES OF DUTIES

LEAD LEVEL

• As assigned by a supervisor distributes, prioritizes, oversees and reviews office unit work;
• Provides staff training and assistance;
• Conducts or assists in conducting performance evaluations;
• Acts as liaison with operating units, agencies, consultant staffs and other outside officials regarding unit office policies and standards;
• Prepares reports and correspondence;
• Performs related duties as required.

ADVANCED WORKING LEVEL

• Investigates requests for encroachment permits on work affecting state highway rights of way;
• Coordinates permit investigations to incorporate specifications of units affected;
• Confers with contractors, engineers, property owners and others concerning construction and rights of way plans;
• Checks agreements, applications, forms, collateral permits, and related documents for accuracy and sufficiency;
• Recommends and writes permits for work to be done;
• Investigates traffic complaints;
• Conducts surveys and investigates major traffic generators including rotary installations, traffic signals, channelizing islands, turning movements, hazardous locations and fatal accident sites;
• Compiles and analyzes traffic statistics and makes recommendations;
• Prepares detailed technical reports, graphical and tabular data and charts to support recommendations;
• Recommends detours and alternate routes;
• Conducts site inventory of road signs;
• Attends public hearings pertaining to traffic control;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of
  • relevant agency policies and procedures;
  • relevant state and federal laws, statutes and regulations;
  • basic principles and practices of highway engineering as applied to construction, reconstruction, maintenance and survey;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • read and interpret plans, maps, specifications, regulations and statutes;
  • conduct technical research and prepare technical reports, charts and graphs;
  • utilize computer software;
  • lead.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of field work in highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in the inspection of complex highway construction, reconstruction, maintenance and/or drainage projects or traffic control studies.

NOTE: For state employees this experience is interpreted at the level of a Transportation General Supervisor (Maintenance) (Bridge Maintenance) (Signs and Markings), Transportation District Electrical Supervisor, Transportation Maintenance Planner 1, Transportation Supervisor (Bridge Maintenance), Transportation Maintenance Crew Leader (Highway Maintenance) (Bridge Maintenance) (Electric Maintenance) (Tree Maintenance) (Signs and Markings) or Transportation Landscape Designer 1.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training in engineering may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• For state employees one (1) year of experience at the level of a Transportation District Services Agent 1 or Transportation Engineer 1 in the inspection of roadway construction and/or maintenance reconstruction or performing traffic engineering may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

• Experience and knowledge with all aspects of the Encroachment Permit review process
• Extensive experience of the various programs and software used in the permitting process
• Experience resolving conflicts with developers, consultants, contractors, and property owners
• Extensive experience with various manuals and regulations utilized in the permitting process
• Experience communicating with a diverse population through phone, email, and face-to-face interactions
• Experience and knowledge on the different responsibilities of various units within the agency as they relate to the permitting process
• Experience enforcing all relevant Federal and State regulations and agency policies

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.