The Travel and Expense specialist will be responsible for handling everyday tasks for expense reimbursement using USRC's expense management system, ensuring timely communication to inquiries and updating credit cards in line with the organizational changes.
SUMMARY
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Administer all functional aspects of Concur including expense reimbursement reports and company credit card expense reports.
- Assist with projects associated with system upgrades and implementations.
- Responsible for establishing and maintaining effective communication with internal employees utilizing the Concur system.
- Responsible for consistent communication and maintaining effective relationships with key partnering departments such as Payroll, IT, Accounting and Treasury
- Assist with training of external employees on use and maintenance of Concur for all expense reports.
- Responsible for establishing new company credit cards for all approved employees.
- Responsible for all ongoing maintenance of company credit cards such as reissues, suspensions/terminations, and all necessary updates or changes
- Oversee and monitor any fraudulent transactions and work with employee as well as bank on effective handling.
- Creates and analyzes all regularly scheduled and ad-hoc reports out of Concur and credit card bank website.
- Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
- Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
- Regular and reliable attendance is required for the job.