Major Tasks, Responsibilities & Key Accountabilities
- Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts; building rapport, providing technical information and explanations preparing quotes.
- Greet every customer quickly and in a friendly manner.
- Listen to and engage every customer to obtain sufficient information to correctly determine or confirm his/her requests.
- Answer customer questions regarding products, prices, availability, product uses and rental policies.
- Fulfill requests promptly and accurately, in line with company procedures.
- Obtain customer information such as name, address and payment method. Enter orders into Point of Rental database.
- Maintain records of contacts, accounts and orders.
- Consult with clients after contract signings to resolve issues and provide ongoing support.
- Knowledge of products to troubleshoot machine issues over the phone.
- Ensure showroom, equipment, displays, counters, and signs clean, well-stocked, orderly and attractive. Ensure price tags are in place, updated and accurate.
- Schedule and dispatch deliveries.
- Work with team members to ensure high quality work.
Requirements
- Specific industry experienced desired or an equivalent college degree.
- Qualified candidate MUST have prior outside sales experience. Prefer experience with selling large-ticket items.
- Prior territory management experience preferred.
- High energy, excellent communication skills, and a strong work ethic required.
- Leadership Skills
- Self-Improvement skills and set high standards for personal performance
- Excellent customer service skills
- Ability to perform at a high capacity in fast paced environment
- Must pass any drug screens and background checks
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
JobFamily
Sales
PayType
Salary