Unit Supervisor(Office/On-site)

Introduction

Are you a current DCF employee seeking your next opportunity? If this sounds like you, we encourage you to apply!

The State of Connecticut Department of Children and Families (DCF) is recruiting for a Unit Supervisor to support the New Britain regional area office.

POSITION HIGHLIGHTS

• LOCATION: New Britain, CT
• NOTE: This position is open to current DCF employees only. Please see selection plan for additional details.
• SHIFT: Full Time (40 hours per week) | First shift
• SCHEDULE: Monday through Friday from 8:00am - 5:00pm

Please Note: This class is intended for use as a clerical supervisor where incumbents have full-time supervisory responsibility for assigned staff. Although there is no specified minimum number of subordinate staff required to qualify for use of this class, there must be a large enough staff to warrant a full-time supervisor (i.e., incumbents should not be participating in the work of subordinates except for training purposes or to assist in emergency situations). This class is not intended for one-on-one supervision. Because of the supervisory component the work performed at this level is distinctly different from that performed at the working levels or below.
WHAT WE CAN OFFER YOU- As a current agency employee you will receive the same excellent benefits you are accustom to.

• Visit our new State Employee Benefits Overview page!
• Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

ABOUT US

Our mission is is to partner with communities and empower families to raise resilient children who thrive. We are proud of our diverse and dedicated workforce, who strive daily to meet the needs of those we encounter. We comprise a Central Office, fourteen offices, two facilities, and the Wilderness School.

START WITH US, STAY WITH US, GROW WITH US



We hope you take this opportunity to join our team and continue serving your state!

Selection Plan

IMPORTANT:In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Christopher Lavallee at Christopher.Lavallee@ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for supervising clerical employees involved in general clerical activities.

EXAMPLES OF DUTIES

• Determines priorities, assigns and reviews work;
• Coordinates workflow;
• Provides staff training and assistance;
• Conducts performance evaluations;
• Maintains office records;
• Serves as liaison with other operating units, agencies, outside officials, etc.;
• Handles counseling or disciplinary problems;
• Develops work performance and procedural standards and guidelines;
• Recommends staffing changes and assists in recruitment and selection of personnel;
• Compiles data and prepares reports;
• Develops and maintains filing systems, forms and office procedures;
• Handles telephone and written inquiries for information and assistance;
• Explains agency policy to staff and public;
• Maintains inventory control;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of office systems and procedures;
• Skills
  • interpersonal skills;
  • oral and written communication skills;
• Considerable supervisory ability;
• Ability to
  • schedule and prioritize workflow;
  • read, understand and apply a variety of materials;
  • perform arithmetic computations;
  • operate office equipment which includes computers or other electronic equipment;
  • operate office suite software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (GED) certification by the time of permanent appointment.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.