Utility Account Supervisor

Utility Account Supervisor

• Type: Full Time
• Salary/Pay Rate: $66,830 - $83,533 Annually plus excellent benefits
• Posted Date: 10/31/2025 10:10 AM
• Deadline to Apply: 11/14/2025

The Utility Account Supervisorperforms difficult administrative work supervising, coordinating, and participating in utility customer service functions or utility billing functions. Service function areas typically include utility connections and disconnections, complaints and requests for service, answering customer questions, and assisting with bill balances and pay arrangements, and preparation of disconnection list for the Customer Care department.

Check out the great benefits the City has to offer.

Minimum Qualifications

• Associate degree in accounting, business administration, finance, or related field or two years related work experience
• Four years of utility or customer service experience
• Three years of supervisory experience
  
• Valid NC driver’s license or valid out-of-state driver’s license with the ability to obtain a valid NC driver’s license within sixty days of employment and good driving record

Schedule

Monday - Friday 8:00 am to 5:00 pm. Paid bi-weekly.

CLOSING DATE

Application and instructions are available here. Position will remain open until Friday, November 14th at 11:59 pm.

All applicants must provide accurate information on the City’s application for each position application.

The City requires position appropriate pre-employment screenings. The City is a drug-free workplace and applicants offered employment will be asked to participate in a pre-employment drug screening.

The City is an Equal Employment Opportunity Employer. The City makes employment decisions without regard to race, religious creed, color, age, sex/gender, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.