Veterans Certification Representative & School Certifying Official

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details Proposed Start Date05/18/2026Classification TitleProgram Representative 1Working TitleVeterans Certification Representative & School Certifying OfficialDepartment200261 - REG Registrar's OfficePosition NumberD91883RepresentationOP - SEIU/OPEU Local 503Position FTE1.0End date, if applicable

Position Summary Brief Description of PSU/School/DeptPortland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The Office of the Registrar is part of the Student Success division in the Office of Academic Affairs

Position SummaryThis position will serve as the program administrator and primary School Certifying Official of the Portland State University Veterans Certification unit.

Responsibilities include making binding decisions regarding certification for federal GI Bill benefits and associated Oregon state veteran programs. The role includes providing education, promotion, and interpretations of federal and state policies to students, faculty, staff, and the broader community, including prospective students and community partners.

This position will also oversee the front line services for the Veterans Certification unit and oversee the work of student employees. Additionally, this position will serve on the PSU Veterans Resource Center Advisory Board.Minimum Qualifications from Classification -Two years of technical or professional-level experience advising and/or instructing the public concerning specific programs or processes, monitoring programs, or performing participant reviews.Additional Minimum Qualifications for this Position

• Experience in higher education or similar public, municipal entity.
• Demonstrated ability to communicate complex policies and processes to a broad spectrum of constituents.
• Proven ability to perform detailed work, stay on task, and maintain multiple priorities in a self-directed way.
• Successful completion of a background check.
  
  

Preferred Qualifications

• Experience working with the veteran population.
• Knowledge of federal GI Bill benefits and certification procedures using Enrollment Manager.
• Experience managing and scheduling others

Key Cultural Competencies

• Creates an environment that acknowledges, encourages and celebrates differences.
• Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
• Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.Work Days/HoursMonday through Friday, 8am to 5pmTotal Compensation Range & Benefits StatementThe starting salary rate for this position will be between $23.87 and $27.43 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

Article 22 Section 6 of the SEIU collective bargaining agreement details the new salary rate upon promotion of a SEIU classified employee.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities.


Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * What experience do you have in explaining complex policies, procedures, or regulations to diverse stakeholders?

   (Open Ended Question)

2. * What experience do you have working with veteran or military-affiliated populations?

   (Open Ended Question)

3. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
4. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional References

Optional Documents

PI283585472