Vice President – Prospects Direct Mail, Sales and Capabilities Data Science

Job Description

The Prospect Direct Mail, Sales and Capabilities Data Science Team is part of the Analytics and Investments (AIM) team in the Global Commercial Services Marketing group within American Express.

The Prospect Direct Mail, Sales and Capabilities Data Science Team is currently hiring a Vice President who will lead the team responsible for driving prospect acquisitions across direct mail & Sales channels, and data science for commercial database matching. The incumbent will partner across teams to drive prospect acquisitions. This critical role represents a unique opportunity to make an incremental revenue impact of $100MM+.

Responsibilities

• Lead the development and deployment of AI, Gen AI, and Agentic AI capabilities to drive commercial acquisition growth, improve sales productivity, and create scalable solutions across Distribution and Marketing journeys.
• Partner with business, technology, product, and governance stakeholders to identify and prioritize high-impact Gen AI opportunities, translating emerging AI capabilities into measurable business outcomes.
• Drive the creation of innovative commercial data products and solutions leveraging advanced analytics, machine learning, Gen AI, and large language models.
• Serve as a strategic thought partner to senior leadership by synthesizing complex analytical findings into clear business narratives and actionable recommendations.
• Develop executive-level communications, presentations, and board-ready materials that effectively articulate strategy, business impact, investment opportunities, and performance outcomes.
• Influence enterprise decision-making through exceptional storytelling, simplifying complex analytical concepts and AI innovations for senior executive audiences.
• Represent the team in executive reviews, governance forums, and strategic planning discussions, communicating progress, risks, opportunities, and business value realization.
• Build and lead a high-performing team of data scientists and analytics professionals, fostering a culture of innovation, experimentation, and responsible AI adoption.
• Strong people leader who can lead, motivate, and coach the team and is able to foster a collaborative team environment. Prioritizing efforts to help the team focus on the most impactful opportunities.

Qualifications

• Master’s degree in a quantitative field preferred or MBA.

• Strong analytics, quantitative, thought leadership, and project management skills with a demonstrated proficiency in managing multiple projects simultaneously, and ability to translate AI innovation into clear and tangible revenue growth outcomes.

• Demonstrated experience developing and scaling AI, Machine Learning, Gen AI, or agentic AI solutions that deliver measurable business impact.

• Strong understanding of modern AI techniques, including large language models (LLMs), Retrieval Augmented Generation (RAG), model fine-tuning, AI agents, and applied machine learning.

• Exceptional executive communication and storytelling skills, with proven ability to distill complex analytical concepts into concise, compelling narratives for senior leadership.

• Proven experience creating executive-level presentations and strategic materials for leadership, governance committees, and business reviews.

• Ability to influence senior stakeholders and drive alignment across business, technology, product, and risk organizations.

• Proven ability to build strong cross-functional relationships, and extensive experience engaging with and influencing partners across various functions.

• Ability to travel on a limited basis.

Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions.

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​