Workers’ Compensation Business Partner

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$74,918.73 - $112,377.21 Annual

Department:

Department of County Management (DCM)

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

August 24, 2025

The Opportunity:

Overview

Advising. Collaborating. One County. We are seeing a Workers' Compensation Business Partner at Multnomah County! As a Workers' Compensation Business Partner, you serve as a strategic resource that helps the over 5,600 employees navigate the complexities of Workers’ Compensation, ensuring compliance and as a part of the Risk Management team, strive to make Multnomah County a safer place to work.

Under the general guidance of the Risk Services Manager and the Workers’ Compensation Program Manager (WCPM), this position ensures success for the employer’s legal responsibilities related to workers’ compensation self-insured, but not self-administered, claims processing for work related injury or illness under Oregon’s jurisdiction. This position interprets and applies workers’ compensation statutes, County policies and procedures, collective bargaining agreements and benefit programs to ensure governing rules and regulations align for optimum outcomes for both the County and injured workers.

Primary responsibilities include:

• The primary focus of this position will be responsible for the initial workers’ compensation claims intake and employer required processing based on Oregon statutes and rules
  • Independently, initiate all activity required for new claim set up and distribution
  • Provide technical guidance to managers and business partners regarding workers’ compensation issues
  • Support the objectives of cost containment and financial recoveries for the County’s self-insured workers’ compensation program
  • Assist Workers’ Compensation Program Manager (WCPM) with administering and communicating collective bargaining criteria for injured/ill workers (supplemental pay continuation, PERS Continuation, light duty, reinstatement/re-employment, etc)
• Administer the Employer-At-Injury (EAIP) and Light Duty Programs
• Other duties include:
  • Monitor, approve, and communicate eligibility for medical appointment wage replacement
  • Responsible for internal check processing requirements

Ideal attributes:

• Self-motivated with an ability to work independently while maintaining collaborative relationships
• Strong organizational skills; ability to multitask, prioritize, and stay current on assigned tasks
• Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public, including the ability to deal with stressful and difficult situations
• Ability to communicate clearly and effectively, both verbally and in writing
• Skill in answering questions, providing information, and performing customer services with courtesy and tactfulness
• Skill in interpreting, communicating, and applying a variety of policies, procedures, guidelines, and methods
• Exhibit thoroughness and attention to detail to ensure deadlines are met and keep stakeholders informed
• Ability to identify problems, take a solution-oriented approach, and put into action creative new strategies for success
• Commitment to principles of confidentiality and ability to maintain confidentiality of records and private information
• Intermediate technological proficiency and can navigate new and complex systems with ease

Who We Are:

The Department of County Management (DCM) provides guidance on risk exposure and loss control, manages the County's insurance program, and administers the County's self-insured programs in compliance with applicable laws and County code.Risk Management protects the county's physical, financial and human assets by providing occupational health and safety services and workers' compensation insurance for its employees managing the county's property, liability and insurance programs. As trusted advisors, we help the County to provide quality community services while providing a safe work environment for County employees

By law, Oregon employers must carry workers’ compensation insurance or be self-insured. Multnomah County is a self-insured employer providing coverage to injured workers, some volunteers, and sentenced inmates. Benefits may include payment of medical bills, wage loss and disability.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree or equivalent experience
• Up to one (1) year of experience that demonstrates the ability to perform the duties of the position
• A valid driver's license
• Currently hold the Certified Claims Examiner designation as outlined by ORS Chapter 656 (for the State of Oregon)

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Additional years of experience in administering workers’ compensation program
• Experience using Workday HRIS, Experience in Risk Management Information Systems (RMIS) and a Third Party Administrator’s (TPA) claims data system

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation

The Application Packet: Your completed application must include the following items:

• A completed online application.
• A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and if applicable the number of employees under your supervision.
• A cover letter that expands on your resume and addresses
  • Why you are interested in this position and;
  • Demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.

Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, addressing how you meet the minimum and any preferred qualification listed, as these materials may be scored and determine if you move forward in the process.

The Selection Process: For details about how we typically screen applications, review ouroverview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.
• Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
• Reference / Background Checks: All finalists must pass professional reference checks and some departments may require a criminal records check.

Additional Details

This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.

Type of Position: This is a salary, non-represented position that is not eligible for overtime.

Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building, 501 SE Hawthorne Blvd, Portland, OR 97214.

Schedule: Monday - Friday; There may be some flexibility with scheduling, and daily start and end times.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Informationpage.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Jessi Rhodes

Email:

jessi.rhodes@multco.us

Phone:

+1 (503) 9888396 x88396

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9670 - Human Resources Analyst 2 (NR)