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We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. So what do you say? Are you ready to be part of something big? This position will be responsible for handling incoming customer calls emails, chats, and texts. Making outbound follow-up calls to customers, and providing certain support services to the Collection teams.

This position reports to the Collection Supervisor or Collection Manager. This individual will primarily interact with customers, third parties calling for payoff quotes, and members of the collection teams. 

The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations.

This position requires working a variable schedule, which may include early mornings, late evenings and occasional weekends, as directed by management. Job Responsibilities<ul><li>Respond promptly, accurately and professionally to incoming customer calls.&nbsp; Customer calls may include but are not limited to general account inquiries, requests for documents, address updates, payoff balances, or payment arrangements.</li><li>Meet and maintain standards for call availability, time on call, and abandon rates.</li><li>As needed, make outbound follow-up calls to customers regarding requested account information.</li><li>Receive, route or respond to incoming customer correspondence, as appropriate.</li><li>Document and update accounts and incoming reports from customers and insurance companies regarding vehicle accidents.</li><li>Provide certain support services to collection team members, including auto-pay enrollment, credit reference updates, or account inquiry callbacks.&nbsp;</li><li>Escalate customer complaints to management, as appropriate.</li><li>Adherence to CIG policy and procedures which will include regulatory compliance at the federal and state levels.</li></ul>Qualifications<ul><li>Superior customer service skills, including listening to customer issues, confirming understanding, and when applicable, accepting criticism or complaints in a professional, respectful manner.</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, articulate and impactful manner.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>General knowledge of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act; proficiency is a plus and will be a requirement in this position.</li><li>Knowledge of consumer financial debt transactions, including an understanding of how installment loans function, and an ability to explain the loan transaction to customers is a plus and will be a requirement in this position.</li><li>Strong attention to detail.</li><li>Self-motivated, high-integrity, comfortable working independently or as part of a team.</li><li>In the event working from home is required, you must have reliable high-speed internet access, a dedicated workspace, and must comply with all information security policies.</li><li>Bi-lingual in English and Spanish is preferred.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in a customer service call-based position is a plus.&nbsp;</li><li>Previous experience in the consumer financial services industry is preferred, but not required.</li></ul> AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Customer Service Representative

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. So what do you say? Are you ready to be part of something big? The Accounting Associate is responsible for recording various journal entries for general ledger. &nbsp; What are the day-to-day responsibilities?<ul><li>Preparing various accounting statements and reports - Reviewing and verifying the accuracy of journal entries and accounting classifications assigned to various records</li><li>Coordinating accounting matters with other departments, locations and divisions</li><li>Utilizing computer to input, retrieve or display accounting information</li></ul>What are the requirements for this job?<ul><li>High School diploma or equivalent</li><li>Two years experience in accounting</li><li>Strong written and verbal communication skills</li><li>Experience with Microsoft Office software</li><li>Strong acclimation to mathematics and analysis</li><li>Proficient in Microsoft</li></ul> AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Accounting Associate

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. So what do you say? Are you ready to be part of something big? backfill for Dylan Lorick Position Summary:The Estimate Analyst is responsible for reviewing estimates to insure the vehicle damage presented from the Estimators at the Collision Centers are accurate. Notice of estimates pending approval will be received through CCC’s Central Review portal will be reviewed for: Insurance Company DRP Guidelines Compliance / Missed Opportunities / Proper Photo documentation / CSI survey enabled / Documentation. This will also include appropriate and proper communication back to the Collision Center Estimators on necessary changes, deletions, additions, and/or updates to the estimates.Job Responsibilities:· Will be reviewing estimates in CCC’s Central Review for: Insurance Compliance, Estimate Accuracy, Missed Opportunities, CSI Survey Set up, and Proper documentation including vehicle damage photos.· Identifies labor, material, and time requirements by studying proposals, blueprints, specifications, and related documents.· Computes costs by analyzing labor, material, and time requirements.· Resolves discrepancies by collecting and analyzing information.· Presents prepared estimate by assembling and displaying numerical and descriptive information.· Prepares special reports by collecting, analyzing, and summarizing information and trends.· Maintains cost data base by entering and backing up data.· Maintains technical knowledge by attending educational workshops; reviewing technical publications.· Contributes to team effort by accomplishing related results as needed.Qualifications:· Position will require a strong vehicle collision repair estimating background· Understanding of MOTOR P-Page and RACEG logic· Utilization of CCC “Repair Methods”.· General Collision Repair procedures· Must be very well versed in CCC One Estimating application as well as Microsoft Excel.· Excellent communication skills – Both written and verbal. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Estimate Analyst

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone. So what do you say? Are you ready to be part of something big? ***FULLY Remote Opportunity***

Candidates will have to reside in Pacific Standard Time (PST)



Position Summary:

The Appraisal Specialist works to maximize trade and used vehicle acquisition opportunities. Accurately collect and interpret vehicle information, deliver the appraisal value to AutoNation customers and customers seeking to sell their used vehicles. Maximize retail and wholesale profit while managing targeted trade and acquisition win ratios.

The Appraisal Specialist works with the National Director to support the implementation of AutoNation standard operating processes for the acquisition and liquidation of used vehicles, inventory management, and appraisals. Support ongoing training that will enable stores to accurately collect vehicle information and deliver the appraisal value to their customer.

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Organizational Relationships:

Directly reports to National Director for daily/weekly/monthly tactical implementation of processes. Partners with store-level personnel to coordinate agent visits and store-level access Interacts with AutoNation Used Vehicle Directors and store-level management to share best practices and operational ideas Job Responsibilities:<ul><li>Respond to appraisals, without prejudice, originated in store and on-line.</li><li>Analyze market trends to assure maximum efficiency in wholesale operations. </li><li>Make recommendations concerning the purchase value, and suggested retail value for various vehicles in a real-time environment. </li><li>Utilize inventory tools and AutoNation processes to select and manage vehicle unit flow to both internal websites and website partners (such as VLS, AutoNation.com etc.)</li><li>Work closely with store-level and market-level personnel to adequately schedule for market needs </li><li>Participate in Meetings and Training</li><li>Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.</li><li>Adhere to all company policies, procedures and safety standards.</li></ul>Qualifications:<ul><li>Must meet company’s requirements for employment</li><li>5 years automotive retail experience with 2 years as Used Vehicle focus</li><li>Proven organizational, communication and presentation skills</li><li>Knowledge of Microsoft Office applications</li><li>Valid state driver’s license</li></ul>Next Possible Position:<ul><li>Appraisal Team Captain</li><li>Pricing Specialist</li></ul>Physical Requirements:<ul><li>Requires travel within Regions </li><li>Prolonged periods of computer work.</li></ul> AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Appraisal Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Corporate Clinical Compliance Auditor is responsible for performing oversight activities to ensure compliance with all regulatory guidelines and quality initiatives including, but not limited to, those set forth in the annual Compliance Auditing and Monitoring Plan.Qualifications:<ul><li>Valid Florida RN license required.</li><li>Minimum three years of hospice experience required.</li><li>Hospice &amp; Palliative Care Certification preferred.</li><li>Experience in healthcare compliance preferred.</li><li>Strong computer skills with a willingness to learn new systems. Experienced user of Microsoft Office is required, especially Word, PowerPoint and Excel.</li><li>Strong interpersonal skills.</li><li>Demonstrated ability to work independently and organize work load.</li><li>Demonstrated accuracy, dependability; must be detail oriented.</li><li>Demonstrated ability to communicate clearly and effectively both in verbal and written English (including audit reports and presentations).</li><li>Demonstrated knowledge of appropriate communication skills:</li><li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; a.&nbsp; Ability to communicate with both internal and external customers.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; b.&nbsp; Ability to effectively present information in one-on-one and small group situations to both&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; internal and external customers.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; c.&nbsp; Ability to effectively present information in large group situations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; d.&nbsp; Familiar with adult learning principles.</li><li>Ability to problem solve and deal with problems involving many variables in both standard and exceptional situations.</li><li>Valid Florida driver’s license and required liability insurance</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all Employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Assists with the execution of a comprehensive audit program, and with the development and execution of associated audit tools.</li><li>Conducts ongoing audits of Medical Records, employee health files and other elements required by law and regulations.&nbsp; Presents findings as directed, by way of audit reports and PowerPoint presentations.</li><li>Assists with the investigation of compliance and regulatory risk issues as directed.</li><li>Serves as a subject-matter resource to organizational staff for federal, state, and local regulations on day-to-day issues.</li><li>Assists with efforts to prepare records for external agency reviews; to include auditing, copying, and summarizing findings (drafting letters).</li><li>Reviews, investigates, and prepares written documentation to respond to third party denials.</li><li>Assists with training of IDT and clinical staff members to assure understanding of regulatory requirements of their position.</li><li>Collaborates with other departments to direct compliance issues to appropriate channels for investigation and resolution.</li><li>Participates in agency surveys, such as AHCA and the Department of Health, as needed.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Corporate Compliance Auditor

Duties &amp; Responsibilities:<ul><li>Reviews all patient account information ensuring all Financial related forms are complete and accurate at time of admission or change in levels of care.</li><li>Will serve as the point person for Caron in terms of financial for families, patients, internal departments, to answer questions and direct necessary information for private pay for out of network questions.</li><li>Will handle payment/discussions for all active patient accounts.</li><li>Prepares timely and accurate pre-service invoices and statements.</li><li>Oversees all active patient processes related to collecting timely payments.</li><li>Reviews patient-related financial reports for accuracy.</li><li>Works with appropriate responsible parties to arrange for payment plans or other funding alternatives per the financial agreement on file after the first 28 days and create payment screens for each level of according to funding arrangements through paid through date.</li><li>Communicates with internal departments providing account information as requested.</li><li>Responsible for outpatient pre-service invoicing and monitoring. &nbsp;</li><li>Provides exceptional customer service to patients/family members and respond to patient/family calls in a timely manner which aligns and support Caron core values.</li><li>Enters and approves ancillaries to billable status.&nbsp; Run Unbilled Ancillary usage report to correct missing unapproved ancillaries.</li><li>Supports when able the billing department with revenue cycle functions as directed.</li><li>Utilizes electronic systems and software so that maximum efficiencies occur when performing related revenue cycle functions.</li><li>Assists with the training and orientation of new employees as directed by Department Leadership.</li><li>Provides backup support to the Treasury Services Specialist in absence of.</li><li>This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the duties or task(s) that may be required or assigned.</li></ul>Physical Requirements:The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Must be able to lift up to 25 pounds.</li><li>Will need to sit, stand and type for extended periods of time.</li><li>Position can be performed remotely if approved by the supervisor and if secure home office capability is available.</li></ul>Education / Experience Qualifications:<ul><li>High school diploma or equivalent required.</li><li>Previous experience with collections or private pay account management required.</li><li>(2) years previous experience in an electronic patient accounting environment required.</li><li>Knowledge of health insurance medical billing policies and procedures preferred.</li><li>If in recovery, one year of continuous sobriety preferred</li></ul>Knowledge, Skills and Abilities:<ul><li>Proficiency with patient account management systems, including report preparation, distribution and follow-up.</li><li>Able to successfully perform in a high-pressure environment and respond to multiple priorities.</li><li>Ability to work as a member of a team and to proactively identify necessary changes to processes and procedures which lead to greater efficiencies.</li><li>Capable of resolving problems independently, coupled with the ability to discern the need for escalation and intervention.</li><li>Detail oriented with strong organizational skills.</li><li>Must possess strong technical knowledge and proficiency with computer software systems, specifically Microsoft products such as Power Point, Excel, and Word and data base management systems.</li><li>Must possess excellent communication and customer service skills and have a pleasant phone manner.</li></ul>

Caron Treatment Centers

Financial Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Corporate Third Party Compliance Auditor is responsible for performing audit activities to ensure compliance with all regulatory guidelines received from third party agencies.Qualification:<ul><li>Valid Florida RN license required.</li><li>Minimum three years of hospice experience required.</li><li>Hospice &amp; Palliative Care Certification preferred.</li><li>Experience in healthcare compliance preferred.</li><li>Strong computer skills with a willingness to learn new systems. Experienced user of Microsoft Office is required, especially Word, PowerPoint, and Excel.</li><li>Strong interpersonal skills.</li><li>Demonstrated ability to work independently and organize workload.</li><li>Demonstrated accuracy, dependability; must be detail oriented.</li><li>Demonstrated ability to communicate clearly and effectively both in verbal and written English (including audit reports and presentations).</li><li>Demonstrated knowledge of appropriate communication skills:</li><li>Ability to communicate with both internal and external customers.</li><li>Ability to effectively present information in one on one and small group situations to both internal and external customers.</li><li>Ability to effectively present information in large group situations.</li><li>Familiar with adult learning principles.</li><li>Ability to problem solve and deal with problems involving many variables in both standard and exceptional situations.</li><li>Valid Florida driver's license and required liability insurance.</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard policies.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Assists with preparing and responding to third party inquiries, and with the development and execution of associated audit tools.</li><li>Assists with efforts to prepare records for external agency reviews; to include auditing, copying, and summarizing findings (drafting letters).</li><li>Reviews, investigates, and prepares written documentation to respond to third party denials.</li><li>Identifies and reports issues identified while preparing records for external agency reviews.</li><li>Collaborate with other departments to educate/implement identified deficiencies.</li><li>Participates in agency surveys, such as AHCA and the Department of Health, as needed.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Corporate Third Party Auditor

Applies generally accepted accounting principles (GAAP) to analyze financial information, reconcile financial statements, prepare general and standard journal entries, assist in budget development, and prepare standard accounting and financial reports for management. JOB DESCRIPTION<ul><li>Compiles and analyzes financial information in preparation for entry into various financial statements and accounting reports, and makes appropriate journal entries for recording in the general ledger by checking calculations, reviewing basis for figures, and balancing and reconciling figures.&nbsp;</li><li>Reviews budget, revenue, expense, payroll entries, invoices, and other accounting documents and researches and resolves discrepancies as necessary.</li><li>Performs bank reconciliations and wire transfers for deposit, makes mortgage payments and distributions, and ensures accuracy.&nbsp;&nbsp;</li><li>Maintains and coordinates accounting control procedures by analyzing revenue and expenditure trends and recommending appropriate budget levels to ensure expenditure control.&nbsp;</li><li>Analyzes and reviews accounting and financial resources for property acquisitions, dispositions, and closings and budgets and expenditures for local, state, federal, private funding, contracts, grants, and other corporate financial and accounting transactions.&nbsp;</li><li>Acts as liaison to internal and external auditors by explaining journal entries and financial transactions, providing research data and information as requested, and answering questions necessary to complete the audit in a timely manner.&nbsp;</li><li>Communicates with on-site and other property managers to assist in completing pre-close and close activities, answer questions, provide support, and ensure timely completion of accounting processes for on-time client and Company reporting.&nbsp;</li><li>Completes various financial, accounting, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.</li></ul>#LI-TR1Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a&nbsp;team member will bring to the organization.Robust Benefits Offered for Full-time Team Members:<ul><li>Medical, Dental, Vision, Life</li><li>401(k) with Company Match (eligibility required)&nbsp;</li><li>Short-term &amp; Long-term Disability</li><li>Critical Illness/Accident/Hospital Indemnity Plans</li><li>Employee Assistance Program</li><li>Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave</li></ul>For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

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