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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental Health EDAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is seeking a dynamic and experienced Administrative Director of Behavioral Health to lead the integration of behavioral health services into primary and specialty care. This role combines strategic leadership, clinical oversight, and operational management to ensure high-quality, evidence-based care for our diverse patient population.The Administrative Director of Behavioral Health leads the integration of behavioral health services into primary and specialty care at NeighborHealth, ensuring high-quality, evidence-based treatment across the continuum of care. As both an administrator and practicing clinician, this role blends strategic planning, program management, and clinical excellence to support the health center’s mission and transformation goals.<ul><li>Leadership &amp; Integration<ul><li>Drive adoption and scaling of integrated behavioral health models</li><li>Collaborate with CBHO, clinical teams, and external partners</li><li>Lead operational workgroups to refine clinical workflows and protocols</li><li>Model transformational leadership skills and "grace under pressure"</li><li>Use systems thinking to contribute to the innovation, development and sustainability of behavioral health services.</li></ul></li><li>Clinical Oversight<ul><li>Provide clinical supervision and expert consultation to BH clinicians</li><li>Ensure compliance with evidence-based practices and policy standards</li><li>Oversee chart review, documentation systems, and emergency on-call processes</li><li>Participate in an on-call rotation</li></ul></li><li>Performance &amp; Strategy<ul><li>Monitor KPIs and quality metrics; lead improvement initiatives</li><li>Guide strategic planning, growth projects, and educational programs</li><li>Represent BH on leadership teams and regulatory committees</li></ul></li><li>Grants &amp; Operations<ul><li>Co-manage behavioral health grants with timely deliverable execution</li><li>Support financial optimization and clinician productivity</li><li>Oversee scheduling, referral management, and on-call rotations</li></ul></li><li>Supervision &amp; Compliance<ul><li>Supervise assigned staff in alignment with performance management policies</li><li>Support compliance with health center standards, safety protocols, and legal regulations</li></ul></li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Administrative Director, Behavioral Health

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Medical School?Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine. Job Description The Department of Biological Chemistry and Molecular Pharmacology (BCMP) at Harvard Medical School is seeking an Executive Assistant to the Chair of the Department. The Executive Assistant will be part of a dynamic research department and its supporting administrative team. Reporting to the Executive Director of Research Administration in BCMP, the Executive Assistant performs a range of complex and confidential administrative duties to support the Chair and the Department. The role requires flexibility, resourcefulness, collaborative spirit, and strong inter-personal skills. The successful candidate is strongly service-oriented, able to anticipate and take initiative to address the needs of those being supported, and has a proven ability to build strong relationships with both internal and external constituencies. Excellent verbal and written communication skills are required, as well as the ability to use judgment, tact, and discretion when handling complex and confidential materials and situations. &nbsp;Responsibilities include:• Maintenance of the Chair’s calendar, including triaging meeting requests and coordinating scheduling of meeting series.• Coordinate scheduling of complex meetings hosted by the Chair or Department.• On-site support of meeting logistics including room booking, AV setup, catering, guest/attendee management.•Management and coordination of travel plans for the Chair, including scheduling of travel arrangements and proactive troubleshooting of travel conflicts.• Preparing the Chair for meetings and appointments by providing itineraries and supporting materials, including as needed creation of PowerPoint presentations, Excel charts, or Word documents.• Maintenance of business accounts (e.g. FedEX) and the preparation/processing of expense reimbursement requests.• Composing and editing correspondence, memoranda, reports, presentations as needed.• Supporting management of Department social media and content gathering/production of Department newsletter.• Sorting departmental mail.• Serving as backup support for coordination and on-site logistics of departmental events such as seminars, research-in-progress talks, chalk talks, and department retreats.• Providing other administrative and clerical support to the Chair, his laboratory, junior faculty, and department administrative leadership as needed. Qualifications Basic Qualifications: <ul><li>Three of more years of related experience. Education beyond high school may count towards experience.</li></ul> 
Additional Qualifications and Skills: <ul><li>College degree preferred. &nbsp;</li><li>At least two years of relevant experience providing high-level support to executive staff preferred.</li><li>Demonstrated independence and responsibility in support role contexts.</li><li>Experience in an academic and/or research environment.</li><li>Demonstrated experience with office processes, including calendar management, handling of traveling booking and reimbursements, and meeting coordination.</li><li>Web/digital media savvy with demonstrate proficiency in Microsoft Office Suite applications</li><li>Strong communication and interpersonal skills.</li></ul> Additional Information <ul><li>Cover letters are strongly encouraged as part of the application process.</li><li>Term:&nbsp;This is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.&nbsp;</li><li>Standard Hours/Schedule: 35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Identity</li><li>Other Information:&nbsp;Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! <a href="https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e" target="_blank">https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e</a></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Executive Assistant

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PACE CenterAll Locations: 225 Sumner Street - Lewis MallPosition Summary: Responsible for supporting the daily operations of the PACE Center. Main responsibilities include greeting, scheduling, data entry, telephone triage maintenance of medical records, supply ordering and environmental duties in support of the PACE site.Essential Duties &amp; Responsibilities:<ul><li>Responsible for ensuring completion of scheduling and general reception tasks to ensure the smooth functioning of the PACE center.</li><li>Scheduling and rescheduling PACE center appointments in EPIC.</li><li>Notifying participants or family of appointments and arrangements.</li><li>Oversees the coordination of all transportation arrangements and changes for PACE center attendance and external appointments.</li><li>Answers phone calls and triages appropriately utilizing staff messaging and telephone encounters for all PACE Center staff.</li><li>Serves as a vital link between the team, participants and families.</li><li>Manages data entry and medical records functions for the site.</li><li>Responsible for a variety of department and environmental duties.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED required.</li><li>One to two years administrative experience in a medical setting required.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>Pay Range:$18 up to $27 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pace Center Secretary

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: South End Washington PediatricsAll Locations: 1601 Washington StreetPosition Summary: A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.Essential Duties and Responsibilities:<ul><li>Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.</li><li>Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.</li><li>Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.</li><li>Responsible for early am chart preparation and other opening/closing procedures.</li><li>Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.</li></ul>Qualifications and Requirements:<ul><li>High School Diploma or GED</li><li>At least one year in a medical office setting</li><li>Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred</li><li>Bilingual Spanish skills required</li></ul>Pay: Hourly starting rate $18.00 up to $27.00 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Practice Secretary

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Mental Health Addiction ServicesAll Locations: 1601 Washington StreetPosition Summary: Under the direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End location, which includes the Integrated Behavioral health, Outpatient therapy, School-based services, specialty, and Telehealth delivered to ages 6+ at all practice locations. The Administrative Director has direct supervisory oversight of NeighborHealth’s South End Behavioral Health services and for the Center of Excellence training team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory compliance. This role involves identifying business development opportunities, providing leadership to clinical and administrative teams, managing budgets, and fostering partnerships with community organizations to improve patient care and access to services.1.Develop and implement strategic plans to enhance service delivery and patient outcomes.2.Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director(s).3.Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated.4.In collaboration with the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites.5.Actively participates in emergency management, regulatory compliance and patient safety programs as a content expert along with other BH leaders for behavioral health-related issues.6.As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in project with a high degree of integrity and efficiency.17.Specific to NeighborHealth South End BH, coordinates BH system of care design in collaboration with multidisciplinary departments to ensure clinical delivery of services remains relevant and useful to the patient population served, including school-based services, IBH, Specialty, and all other clinical programs assigned.18.Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team while holding teams accountable for performance outcomes.19.&nbsp;Oversees the development, implementation and sustainability of a Youth Behavioral Health service line, including prevention, intervention, and wrap around services.10.Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements.11.Provides high quality clinical supervision to assigned BHCs and students.12.With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients.13.Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed.14.Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role.15.Identify and pursue business development opportunities to expand services and enhance market presence.16.Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to promote collaboration and resource sharing.17.Provide strong leadership and supervision to clinical and administrative teams, fostering a collaborative environment by driving high performing and high positive teamwork. &nbsp;18.Adheres to all NeighborHealth and departmental policies and procedures.19.Mentors and develops staff to enhance professional growth and improve team performance. Holds team members accountable for underperformance in accordance to NeighborHealth’s policies and procedures.20.Participates in required departmental activities and meetings. Collaborate with clinical teams to integrate services and improve care coordination.21.Lead initiatives for quality improvement and performance metrics.22.Conduct audits and investigations, prepare reports, and implement corrective action plans as needed.23.Performs other related duties as agreed upon and required.Other Duties &amp; ResponsibilitiesOrganizational Competencies1.Reads, understands, and complies with all Organizational, local, State, and Federal policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;2.Upholds procedures and systems to safeguard the confidentiality of&nbsp;all patient and employee information.&nbsp;3.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.4.Leads with “grace under pressure” and models “Patients First” approach to healthcare administration.5.Is solution-focused and a problem solver.EDUCATION: Master’s or Doctoral Degree in the Mental Health field. Independent licensure required (LP, LICSW, LMHC, LMFT).EXPERIENCE: Minimum of 5 years' experience working in behavioral healthcare settings. 5 years of progressive management experience with a track record of leading high performing, highly impactful, highly positive teams.SKILLS/ABILITIES:<ul><li>Excellent communication skills and ability to hold teams accountable.</li><li>Agent of change and healthcare innovation.</li><li>Strong organizational and time management skills.</li><li>Proven Ability to prioritize and manage multiple projects and tasks.</li><li>Excellent oral and written communication skills.</li><li>Analytical skills necessary for the gathering and analyzing of data and reports, and to identify trends/issues.</li><li>Comfortable with the pace of primary and emergency care, within an interdisciplinary team.</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care.</li><li>Proven customer service skills.</li></ul>This position requires onsite presence with hybrid flexibility, as determined by supervisor.

Administrative Director for Behavioral Health-South End

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: Join our vibrant team with NeighborHealth’s Recovery Services programs in the South End and East Boston! This unique role blends backup medical assistance and administrative support with the exciting opportunity to lead support staff and coordinate special projects and activities for the Recovery Services programs and our patients. You'll be part of a mission-driven organization dedicated to promoting and sustaining healthy communities through a compassionate, harm reduction model. This role involves working directly with individuals on their journey through or towards recovery from substance use, celebrating their strengths and milestones, and providing caring support. It's perfect for someone who loves variety, thrives in a team environment, and is passionate about making a positive impact on the lives of others.RESPONSIBILITIES:<ul><li>Balance compassionate tasks. You'll have dedicated time slots to shine as a leader, seamlessly balancing roles as a medical assistant and administrative support, all while coordinating impactful projects that directly benefit our patients and enhance their care experience.</li><li>Collaborate with other medical assistants at our Recovery Services sites to ensure smooth daily operations, including schedule management and daily prep.</li><li>Will provide backup MA coverage during call outs/vacations and general oversite for MA’s at both Recovery Services clinics.</li><li>Help us break down barriers to treatment and make healthcare more accessible for everyone!</li><li>Prepare and organize materials for our weekly team rounds/case review – your chance to shine!</li><li>Assist with coordinating and scheduling our meetings and trainings, ensuring these key events run smoothly and contribute to our team's success.</li><li>Manage patients' monthly injectable medication care, including scheduling, prior authorizations, and coordination with pharmacies/insurance companies.</li><li>Interface with specialty pharmacies regarding medication delivery, storage, and refills.</li><li>Provide problem-solving support for patients and external partners, including insurance companies and pharmacies.</li><li>Opportunity to get involved in grant applications, activities, and tracking/reporting grant progress and quarterly data.</li><li>Oversee the ordering of supplies and patient education materials.</li><li>Maintain and organize records, including patient logs, tracking logs, data review, and report creation.</li><li>Implement program/health center policies, BSAS guidelines, and other patient materials.</li><li>Collaborate with quality improvement teams to meet quality indicators.</li><li>Assist in policy and regulation compliance and workflow development.</li></ul><ul><li>Many learning and training opportunities available when you are part of our passionate team. Learn about harm reduction and various treatment options with us!</li><li>Maintain a professional, courteous, and positive manner with all contacts.</li><li>Greet patients with respect and courtesy, both in person and on the phone.</li><li>Work collaboratively with co-workers to achieve common goals, share knowledge and expertise, and offer assistance as needed.</li></ul>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. &nbsp;This is not a comprehensive listing of all responsibilities and duties which may be assigned by the Supervisor.EDUCATION:- High School Diploma or G.E.D.- Graduation from a Certified Medical Assistant Program- BCLS certification (per department policy).- Bilingual skills preferred.EXPERIENCE: Two years as a Medical Assistant, with six months at East Boston Neighborhood Health Center.SKILLS/ABILITIES: Meets medical assistant skill level with addition of demonstrated leadership ability.Travel: This role will require some backup coverage and support to both locations of the Recovery Services Program in the South End and East Boston.

Medical Assistant, Clinical Administrator

<h4>Thank you for your interest in careers at EBNHC!</h4>Everywhere you turn, you can feel it.&nbsp; There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.&nbsp; From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.Interested in this position?&nbsp; Apply on-line and create a personal candidate account!Current Employees of EBNHC - Please use the internal careers portal to apply for positions.To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.Time Type: Part timeDepartment: South End Washington Family MedAll Locations: 1601 Washington StreetDescription: A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.Essential Duties and Responsibilities:<ul><li>Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.</li><li>Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.</li><li>Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.</li><li>Responsible for early am chart preparation and other opening/closing procedures.</li><li>Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.</li></ul>Qualifications and Requirements:<ul><li>High School Diploma or GED</li><li>At least one year in a medical office setting</li><li>Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred</li><li>Bilingual Spanish skills required</li></ul>

17 Administrative Jobs in Cambridge, MA, USA