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MS Intune M365 Administrator/Senior Support EngineerOTTO’s opportunity:Our MS Intune M365 Administrator/Senior Support Engineer will assist employees with all facets of the corporate computing environment with a focus on Intune and M365. Interfaces with other IT Staff and makes decisions on operating procedures and configuration options. Is responsible for maintaining related documentation and procedures as well as compliance with applicable standards. Excellent communication and interpersonal skills including influence, cooperation, tact, and diplomacy combined with technical skills are essential to providing a high level of support to the employee community. Using these to convey information that may be complex to others who may have limited knowledge of the subject in question is valued and important.Specifically, the MS Intune M365 Administrator/Senior Support Engineer will:<ul><li>Design and Implementation: Design and implement Intune solutions for endpoint management, including device enrollment, policy configuration, and application deployment.</li><li>Policy Management: Develop, implement, and enforce security and compliance policies within Intune, including conditional access policies and compliance policies.</li><li>Device Management: Manage device enrollment, provisioning, and lifecycle using Intune, including Windows, Mac, iOS, and Android devices.</li><li>Application Management: Administer application deployment and management using Intune, ensuring seamless integration and addressing application-related issues.</li><li>Security and Compliance: Work with security team to enforce security policies and ensure compliance with industry standards, including security baselines and vulnerability assessments.</li><li>Troubleshooting and Support: Troubleshoot and resolve issues related to Intune and endpoint management, providing support to end-users and IT teams.</li><li>Integration and Automation: Integrate Intune with other Microsoft 365 services and systems and automate tasks using scripts or automation tools.</li><li>Documentation and Knowledge Management: Maintain documentation for Intune configurations and procedures and stay up to date with the latest Intune features and best practices.</li><li>User Support: Provide daily support and troubleshooting for Intune and M365 related issues within the user community.</li><li>User Training: Provide occasional training documentation for users when appropriate for an enhanced user experience.</li><li>Assist with other related duties as required or needed.</li></ul>What you’ll need to bring to the table:<ul><li>Information Technology related bachelor’s degree or equivalent work-related experience required.</li><li>4 years of experience with Intune and M365 (and/or previous gen products) design and administration.</li><li>Ability to manage multiple projects, issues and tasks in a fast-paced environment.</li><li>Aptitude for troubleshooting technical problems with an understanding of business needs.</li><li>Aptitude for quickly solving complex system issues without compromising attention to detail.</li><li>Microsoft Certification a plus.</li><li>History of building good rapport with internal clients and stakeholders.</li><li>Strong oral and written communication skills.</li></ul>What OTTO offers for this specific position:The hiring rangelisted in this posting is what we, in good faith, anticipate relying on when confirming a base salary for this position; exceptions may be considered for highly experienced candidates with multiple years of at-level experience.<ul><li>Target base salary hiring range: $80,000 to $100,000, based on qualifications and experience.</li><li>Profit Sharing Bonus - OTTO believes that it’s fair to share the profits that the employees help to make; profit sharing is distributed to employees twice a year. OTTO’s profit sharing plan is paid at the discretion of the company and is not a guaranteed bonus or any part of a compensation plan.</li><li>Vacation: 120 hours - vacation time is earned on the anniversary date.</li></ul>OTTO’s Benefits:Health:Medical Insurance-<ul><li>HMO Plan</li><li>Standard PPO Plan</li><li>Enhanced PPO Plan</li><li>High Deducible PPO Plan</li><li>FSA, LFSA, and HSA</li></ul>Dental Insurance-<ul><li>Base Plan</li><li>Buy-Up Plan</li></ul>Vision Insurance401(k) with a company matchLife insurance:<ul><li>Life/AD&amp;D</li><li>Voluntary Life/AD&amp;D</li><li>Short-Term Disability</li><li>Long-Term Disability</li></ul>10 paid holidaysCompany picnicHoliday partyAND numerous OTTO celebrations throughout the year!To review all of OTTO’s available opportunities,please visit our career page by clicking on the link below:<a href="https://otto-engineering-inc.breezy.hr/" target="_blank">https://otto-engineering-inc.breezy.hr/</a>OTTO Engineering is an Equal Opportunity Employer: Disability/VeteranFederal Notices<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Federal EEOC - Know Your Rights</a><a href="https://www.nlrb.gov/sites/default/files/attachments/pages/node-251/employee-rights-under-the-nlra-poster-two-page-85-x-11-version-pdf-2022.pdf" target="_blank">NLRB Notice</a><a href="https://8765373.fs1.hubspotusercontent-na1.net/hubfs/8765373/HR/E-Verify_Participation_Poster%20(002).pdf" target="_blank">E-Verify</a>Request for Assistance / Reasonable Accommodation:If you are a qualified individual with a disability or a disabled veteran, please let us know if you require a reasonable accommodation to complete any part of the online application process. You may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.If you need an alternative method for applying, please contact OTTO Engineering via telephone at 847-428-7171 or email at HRDepartment @ ottoexcellence.comThese contact tools may be used only by individuals with a disability for accommodation requests; please do not inquire as to the status of an application.OTTO Engineering does not accept unsolicited resumes from third party recruiters, agencies, or similar organizations; any submissions will not be honored.

MS Intune M365 Administrator/Senior Support Engineer

Job Description:Position Summary:The Admissions Representative is responsible for successfully recruiting certificate and degree-seeking students for their assigned group of programs at The Chicago School. The Admissions Representative is responsible for all phases of the admissions process, from initial contact through enrollment.Admissions Representatives who are assigned to a specific campus as their primary location will have responsibilities on campus and their presence will be required at that campus location.The ability to work evenings and weekends is required, as is occasional domestic travel.Principal Duties:<ul><li>Successfully recruit new students for assigned programs at The Chicago School, serving as their primary point of contact throughout the admissions process.</li><li>Complete a high level of outbound calls each day to reach prospective students. Inquiries will be assigned, and Admissions Representatives are expected to complete calls in accordance with established scripts and policies in a timely manner.</li><li>Respond to all new student inquiries quickly and maintain consistent communication with all assigned prospective students throughout the admissions process.</li><li>Conduct telephone-based, virtual, and in-person consultations to qualify prospective students, explain available academic programs, advise them on admission requirements, and ensure that all admission paperwork is completed properly.</li><li>Effectively maintain Salesforce database through inquiry management, proper documentation, logging of calls and activities, and a purposeful contact strategy.</li><li>Positively and professionally represent the university through telephone-based, virtual, and in-person meetings and events.</li><li>Perform other duties as assigned.</li></ul>Minimum Qualifications:<ul><li>A Bachelor’s degree from an accredited college or university.</li><li>Strong communication and listening skills.</li><li>Computer skills including experience using customer relationship management systems and the ability to learn new systems quickly.</li></ul>Preferred Qualifications:<ul><li>Previous admissions experience is preferred, but not required.</li></ul>Compensation &amp; BenefitsThis opportunity is budgeted at $$24.10-$25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.thechicagoschool.edu/career-opportunities/" target="_blank">https://www.thechicagoschool.edu/career-opportunities/</a>The Chicago School is an Equal Opportunity Employer.Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

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