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Title: Senior Administrative Assistant
Institution:&nbsp;Volunteer State Community College
Job Summary:
The Senior Administrative Assistant reports to the Assistant Vice President for Student Support and assists with the general operations of the Office of Assistant Vice President for Student Support. This position provides clerical support for the office and for the Assistant Vice President related to the areas for which that position is responsible. Additionally, support is provided to other areas of the Division of Student Services as needed.
Job Duties:
Provide administrative support for the Assistant Vice President for Student Support. Maintain Assistant Vice President’s calendar by scheduling appointments and both in person and virtual meetings. Maintain and coordinate front office coverage for the suite. Supports all budgetary procedures for the Assistant Vice President to include but not limited to purchase orders, check requests, vendor contracts, and pro card reconciliation. Coordinate travel arrangements, complete travel authorizations and claims. Notify faculty of individual student absences related to emergencies or illness which are reported to the Office of Vice President for Student Services. Responsible for maintaining appropriate office supply inventory. Support Student Activities through facilities set-up, ordering supplies and giveaways, processing facilities reservations and staffing the event as needed. Submit the appropriate work orders or requests for each activity or event. Schedule usage of Campus Center Hallway for internal constituents. Responsible for processing club proposals which includes requesting club advisor approval and completing room reservation and work orders. Responsible for processing Student Government Association (SGA) Student parking ticket appeals. Responsible to complete and distribute committee minutes, when necessary and as appropriate. Assists Executive Administrative Assistant and other staff with Commencement activities. Assist state and federal agencies seeking disciplinary information related to for specific students. Assists students, as appropriate and needed, with resolving issues/problems related to college procedures and/or policies. Track student conduct case files using student conduct software. Maintain a strong working knowledge through regular training of the student conduct software. Assist students with using Single Stop to encourage them to use community resources. Assist students who have been referred for support (i.e. The Feed, mental health counseling, de-escalation, etc.) by introducing them to the appropriate processes and resources. Support the Executive Administrative Assistant to the Vice President for Student Services in order to maintain smooth office operations in the absence of the Executive Administrative Assistant. Monitor the Game Room daily and assist in the game checkout processes. Provide assistance to other offices in the Division when support is needed and may assist other Divisions and/or Departments with special projects. This position will be trained as a Building Coordinator which involves directing building occupants in the event of an emergency or crisis. Other duties as assigned.&nbsp;
Minimum Qualifications:
Associates degree (or higher) OR High school diploma or equivalent with one year of office experience.
Knowledge, Skills, and Abilities:
Proficient in Microsoft Office applications. Mastery of Word, Excel, and electronic signature software. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Must have strong organizational skills. Must present a confident, professional demeanor. Must be very detail oriented and have an exceptional ability to scan for accuracy and completeness. Must be able to master a number of tasks, often simultaneously. Must be able to look for ways to streamline processes to enhance operational efficiency. Ability to maintain confidentiality and discretion.
Pay Rate: $38,206 - $45,847 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.

Motlow State Community College


      Senior Administrative Assistant
    

Administrative Assistant 3&nbsp;
We have an opening for an Administrative Assistant 3 - RISE Program on our Chattanooga State campus!
** This is a grant-funded position **
Our Purpose&nbsp;- We support and empower everyone in our community to learn without limits. Our Values: - We cultivate a welcome and caring environment. - We care about the well-being of each other. - We instill trust through integrity and transparency.
Our Mission&nbsp;- We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations.&nbsp; Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

POSITION SUMMARY
Chattanooga State Community College seeks a dynamic and mission-driven professional to serve as the Administrative Assistant 3 as the primary support staff for the &nbsp;Rural Initiatives for Student Excellence in Healthcare Pathways (RISE) grant, funded by the Tennessee Higher Education Commission (THEC). This full-time, grant-funded role provides strategic, operational, and student-centered support to expand healthcare education pathways for rural and underserved populations across the College’s service area. The coordinator will report directly to the Dean of Nursing &amp; Allied Health and play a vital role in connecting high school students, faculty, and community stakeholders to healthcare education and career pathways.

ESSENTIAL FUNCTIONS
Holistic Student Support
<ul>
<li>Assists NAH and RISE Program Coordinator in obtaining support and resources for students, as needed</li>
<li>Creates partnerships with key internal and external partners to assist the College in meeting grant program outcomes</li>
<li>Performs general clerical duties such as typing, copying, filing, answering telephone, taking messages, routing calls, greeting visitors, providing appropriate information</li>
<li>Promotes, supports, and participates in student recruitment and retention efforts</li>
</ul>
Fiscal Stewardship
<ul>
<li>Supports the responsible fiscal stewardship of the funds allocated to the Nursing and Allied Health Division- THEC RISE Grant.</li>
<li>Prepares financial reports related to THEC grant (e.g., grant contracts for additional pay, etc.)</li>
<li>Establishes and maintains filing system of various records (e.g., financial, statistical, personnel records, etc.)</li>
<li>Maintains supplies and equipment including various forms, service contracts, office supplies, etc.</li>
</ul>
Organizational Culture and Inclusive Practices
<ul>
<li>Provides support in the Nursing &amp; Allied Health Division that aligns with the College’s values</li>
<li>Supports the NAH dean and &nbsp;RISE Grant Program Coordinator in the continuous review of the Nursing and Allied Health Division work in an effort to promote excellence</li>
<li>Maintains an office environment that is open, inviting, and professional; takes initiative and seeks advice on process improvement</li>
</ul>
Teaching Excellence and Program Innovation
<ul>
<li>Provides routine and complex administrative clerical support including researching, compiling, and reconciling information for various grant reports</li>
<li>Summarizes documents for supervisor/department staff</li>
<li>Coordinates events, travel arrangements, appointment schedules for community events and projects related to THEC RISE Grant</li>
<li>Performs other job-related duties as assigned</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>Ability to present information clearly and concisely with excellent oral, written, and interpersonal communication skills</li>
<li>Ability to work collaboratively and to make decisions, both independently and as part of a team</li>
<li>Ability to adapt to changing circumstances</li>
<li>Knowledge of modern office practices, procedures, and equipment</li>
<li>Skilled at attention to detail</li>
<li>Ability to manage time well, to organize and manage multiple office functions, to prioritize multiple tasks and projects to meet deadlines</li>
<li>Ability to operate standard office equipment (computer, multi-line telephone, printer/copier/scanner, fax machine)</li>
<li>Ability to maintain confidentiality</li>
</ul>
POSITION QUALIFICATIONS:
<ul>
<li>High School Diploma or GED</li>
<li>Work experience: Three years secretarial experience</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate’s Degree</li>
<li>Experience in higher education setting</li>
</ul>
Salary Range: $37,141 - $43,641
Application review will begin 15 days after posting.&nbsp;


      Administrative Assistant III - RISE Grant
    

Title: Senior Administrative Assistant
POSITION SUMMARY To provide overall support for the operations of the Center for Workforce Development and Continuing Education on a wide variety of administrative duties, special projects and strategic initiatives.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Creates client, instructor, vendor and professional services contracts. Prepares monthly and annual workforce reports. Maintains and updates US DOL Rapids and Appian systems. Coordinates/ supports management of WIOA program and student information. Maintains department appointment schedule, arranging meetings and interviews as necessary. Prepares routine correspondence, reports, forms and other documents and assists in assembling information for various reports and projects. Provides general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls and processing incoming/outgoing mail, FedEx and UPS parcels. Arranges travel, conferences, appointments, special events and other business activities. Submits and reconciles expense reports. Initiates and processes office purchases, requisitions, monthly purchase reconciling and payment services for the department. Assesses inquires directed to the department and determines the proper course of action, and delegates to the appropriate individual to manage the response. Assists visitors and callers by providing information or referring them to the appropriate person. Assists with operational needs on campus and events.
Analyzes and interprets directives, policies, procedures, guidelines, etc. Performs administrative duties associated with contracts, purchasing and budgeting, including managing contracts, entering requisitions, corresponding with vendors regarding invoices and tracking budget line items. Maintains and updates Workforce Training Program Offerings (ex: Courses, Schedules), Student Information, and Training Provider Information within the Workforce Training Registration System and alerts Workforce leadership of issues with Programs and/or other data within the Workforce Training Registration System. Maintains a record system for all current and expired contracts for the Center for Workforce Development &amp; Continuing Education, including tracking renewal and expiration dates for action. Assists with the department’s audit process to provide contractual commitments to auditors, as needed. Develops and maintains a variety of records, using both manual and electronic filing systems. Provides administrative support to workforce instructors and team members, including assisting with scheduling, document preparation, and logistical coordination as needed. Supports the creation of presentations by compiling data, organizing content, and formatting materials for workforce initiatives.
REQUIRED QUALIFICATIONS Associates Degree
Three (3) years’ experience in direct administrative support to management
Proficiency in Microsoft office
PREFERRED QUALIFICATIONS Bachelor’s degree from an accredited institution
Five (5) years’ experience in administrative support
Certified Administrative Professional Certification (CAP)
Familiarity with Banner, DocuSign, Dynamic Forms, and SciQuest/Jagger systems
Experience with project management
Experience with US DOL Rapids, Appian systems and WIOA programs
KNOWLEDGE, SKILLS AND ABILITIES Proven ability to balance multiple priorities, stay organized, and adapt to changing situations while meeting tight deadlines and short turnaround times. Discretion, judgment and ability to handle confidential matters. Must be able to work independently, use initiative and make substantive decisions quickly. Ability to communicate effectively verbally and through written correspondence as well as in communicating with individuals in one-on-one situations. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies. Proficiency with word processing, spreadsheets and presentation software. Ability to prepare executive level documents, reports and presentations.
Open Until Filled: Yes
Rate of Pay: $45,726.00 - $54,873.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Administrative Services)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Administrative Services
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Southwest Tennessee Community College Administrative Services team is looking for a dependable person to assist staff and students with clerical support in the Administrative Services office.
Job Duties
<ul>
<li>Operate office equipment such as telephone, copier, and a PC.</li>
<li>Greet office visitors and answer and document all phone calls.</li>
<li>Knowledge of campus departments and layout.</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
</li>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
<ul>
<li>If you have any questions regarding this requirement, please reach out to the Financial Aid Office.</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Possess excellent customer service skills. 
</li>
<li>Basic knowledge of modem office practices, procedures, and equipment. Basic knowledge of Microsoft Office Applications. 
</li>
<li>Ability to follow instructions and work independently. 
</li>
<li>Ability to communicate effectively</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      College Work Study Program (Administrative Services)
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Men’s Basketball Administrative Assistant)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Men’s Basketball
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Administrative Assistant is a college work study position reporting to the Coach, Jarrett M. Stephens. The Administrative Assistant will assist the Men’s Basketball team with clerical duties.
Job Duties
<ul>
<li>Filing, typing, and copying documents</li>
<li>Updating calendars</li>
<li>Submitting orders</li>
<li>Answering the phone</li>
<li>Other duties assigned</li>
<li>Inventory</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
<ul>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Commitment to the time requirement 
</li>
<li>Good communication and time management skills</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      College Work Study Program (Men’s Basketball Administrative Assistant)
    

Title: EPSO Systems Administrator
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The EPSO LMS Administrator will work as the technical lead, coordinating with teams from the Tennessee Board of Regents to create, manage, and administer Statewide Dual Credit (SDC) exams to TN high school students, assist the EPSO Coordinator with technical support, data collection, reporting efforts, and teacher trainings, and assist the EPSO Director with supporting EPSO management and expansion efforts. This position requires high attention to detail, including manipulating large sets of student information and securely managing the resulting data sets, proficient knowledge in LMS funcitions, administration, and support, and the ability to handle multiple complex projects at once. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary.
Job Duties
<ul>
<li>25% - Maintain a detailed understanding of LMS functions and management including: • Course creation and cloning • User enrollment and management, including account creation (i.e., SDC teachers, graders, and administrators) • Create trainings that will be applied to thousands of individual courses and classrooms across our TBR system • Develop, coordinate, and conduct training and offer support to all level of LMS users - (Essential)</li>
<li>20% - Manage and provide Tier 1 technical support for LMS issues and for high school teachers and other high school administrators including: • Policies and procedures • Process consistency and compliance • Quality performance • Productivity • Day-to-day performance management - (Essential)</li>
<li>20% - Achieve and maintain a collaborative working relationship with the EPSO Coordinator who will provide Tier 2 Help Desk service. Collaborate with the EPSO Coordinator on day-to-day program facilitation including: • Contact list management • Process optimization and implementation • Mass-marketing email campaigns • Documentation maintenance and publishing - (Essential)</li>
<li>15% - Assist the Director of EPSO with providing systemwide support to all EPSOs including: • Data collection, analysis, and dissemination to statewide partners and stakeholders • Developing dashboards • Advising • Documentation • Training • Communications • Delivery • Policy • AI Literacy • Serve as the EPSO contact point for all postsecondary institutions, including but not limited to SDC articulation, EPSO database access, and SDC score confirmation - (Essential)</li>
<li>10% - Dual Credit Exam Management: • Partner with TDOE administrators to deliver dual credit challenge exams in the fall and spring of each school year • Work with the EPSO Coordinator to manage Respondus integration with D2L • Contract, train, and manage faculty groups who grade for SDC - (Essential)</li>
<li>5% - Facilitate and manage work required to bring all public facing EPSO team resources in compliance with WCAG 2.0 Level AA standards - (Essential)</li>
<li>5% - Other assignments as given by the Director of EPSO - (Essential)</li>
</ul>
Minimum Qualifications
• Bachelors Degree in Instructional Design, Education, or a related field • 3 years administering an LMS • Experience providing technical support services and supporting course management systems • Proficient skills in Microsoft Excel 
Preferred Qualifications
• Masters Degree in Computer Information Systems, Computer Science, Instructional Design, Education, or a related field • 4+ years administering an LMS • Experience with D2L • Experience collaboarating with SMEs to design and develop e-learning solutions. • 3-5 years supervisory experience 
Knowledge, Skills, and Abilities
• Strong attention to detail • Strong communication skills including the ability to communicate with senior leadership within the business organization and end-user customer service support • Strong working knowledge of Microsoft Excel and other Office products • Strong problem-solving skills • Significant critical thinking skills and the ablility to generate and evaluate multiple alternatives as a part of decion-making processes • Significant experience using learning management systems • Capacity to manage multiple competing priorities • Ability to develop and maintain a positive, collaborative work environment • Advanced technical skills in course management systems • Experience in OER curation/creation and management • Proficient in applying accessibility best practices to ensure WCAG 2.0 Level AA compliance across web and non-web electronic documents 
Physical Demands / Working Conditions


      EPSO Systems Administrator
    

Title: Administrative Secretary-Social Science, Business, and Education_RSCC Internal Applicants Only
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;Roane State Community College
Department: Social Science, Business and Education 
Campus Location: Roane State Community College
Job Summary
Provides administrative clerical Support to Social Science, Business, and Education division.
Job Duties
<ul>
<li>Organizational and Time Management Skills
<ul>
<li>· Manage calendars, meetings, and deadlines efficiently. · Maintain accurate filing systems and records. · Prioritize tasks and adapt to changing demands in a fast-paced environment. · Review incoming mail and forward items not needing the supervisor’s attention (excluding emails in the Dean’s inbox).</li>
<li>Communication Skills · Exhibit professional verbal and written communication skills. · Prepare clear correspondence and reports. · Uses multiple communication methods, both written and verbal, to facilitate division operations and ensure duties and tasks are completed on time. · Independently drafts all correspondence, both routine and complex.</li>
<li>Technical Proficiency · Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), BANNER, Jaggaer, FLAC, and other software as needed. Interpersonal and Problem-Solving Skills · Maintain confidentiality and handle sensitive information appropriately. · Collaborate effectively with colleagues and foster positive working relationships. · Exercise sound judgement and resolve routine issues with professionalism and initiative.</li>
<li>Assisting the Dean · Works with the Dean to ensure ongoing operation of the Division Office. · Works with the Dean to finalize the semester workload with the faculty roster that accompanies the workload report. · Assists with maintaining the Dean’s calendar. · Ensures ongoing communication with Dean regarding duties/responsibilities and leave time. · Completes travel form for the Dean. Support for Program Directors</li>
<li>Works with program directors to ensure timely completion and submission of adjunct paperwork. · Assists program directors with preparation for accreditation site visits. · Serves as a resource to assist program directors with completion of required forms a) food forms b) travel c) field trip d) hire package. Notifies Program Directors about due dates for: · Semester course schedule · Projecting adjunct faculty needs · IDEA Evaluation timeline</li>
<li>Other needed information Support for Faculty · Serves as a resource to assist program directors and faculty with completion of required forms a) food forms b) travel c) field trip d) hire package. · Provides training and troubleshooting assistance to faculty on the use of copiers, computers, and other technological hardware and software. · May assist the faculty with the preparation of materials for both classrooms use and for other general and office purposes.</li>
<li>Student Support · Assist with the onboarding of students as needed. · Assist with calling and emailing students enrolled in classes that have been canceled. · Responsive to student requests/inquiries. Budget and Workload · Maintains and monitors budget expenditure and makes reports as required. · Pulls faculty contracts through FLAC each semester. · Prepares a faculty roster that accompanies the workload report.</li>
<li>Individualized Job Duties
<ul>
<li>Develops and maintains personnel, financial, statistical, and other important records.</li>
<li>Research policies, procedures, and guidelines for supervisor and faculty.</li>
<li>Maintains and organizes faculty information required to teach (licensure, etc.)</li>
<li>Collect Syllabi for SACSCOC accreditation.</li>
<li>Finalize semester schedule changes by the deadline.</li>
<li>Monitors and maintains inventory of supplies, forms: initiates ordering process as necessary.</li>
<li>Responds to incoming telephone inquiries, provides relevant information, and directs calls to the appropriate personnel as necessary.</li>
<li>Develops and maintains office filing system ·</li>
<li>Inputs the schedule into Banner. Make changes as needed.</li>
<li>Picks up the division mail daily.&nbsp;</li>
</ul>
</li>
</ul>
</li>
</ul>
Minimum Qualifications
· Associate degree. · Knowledge and expertise using a variety of office-related computer software packages.
Preferred Qualifications
· Prior office experience required with prior work in an educational setting preferred. · Prior experience utilizing Banner preferred.
Knowledge, Skills, and Abilities
Excellent written and verbal communication skills. Excellent organizational and time management skills. Technical proficiency. Interpersonal and problem-solving skills.


      Administrative Secretary-Social Science, Business, and Education_RSCC Internal Applicants Only
    

Title: Vice President, Administrative Affairs

Department:&nbsp;Administrative Affairs

Number of Positions:&nbsp;1

Position #:&nbsp;100170
Classification: 3m – on campus mobile
Pay Rate:&nbsp;$123,110 - $158,260/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

About Pellissippi State Community College
Pellissippi State Community College, the largest community college in Tennessee, is one of 40 institutions governed by the Tennessee Board of Regents (TBR). Established in 1974 as the State Technical Institute at Knoxville, Pellissippi State now serves more than 9,000 for-credit students across four campus locations in Knox and Blount counties. The College offers 27 career programs and 54 Tennessee Transfer Pathways, creating clear avenues for student success.
Pellissippi State has earned national recognition for excellence in higher education. The College was named an Achieve the Dream (ATD) Leader College for 2025, a distinction that highlights sustained institutional improvement and student success. Pellissippi State has also been recognized for its supportive workplace culture, commitment to mental health and well-being, and innovative, student-centered practices, earning accolades at both the state and national levels.
The College consistently ranks among the top five community colleges in the nation for study abroad participation, and dual enrollment continues to thrive with more than 2,000 high school students enrolled. Through our partnership with Knox County Schools’ Career Magnet Academy at the Strawberry Plains campus, 28 students earned associate degrees ahead of their high school graduations in May 2025.
Pellissippi State employs more than 1,000 faculty and staff, all dedicated to fostering student success, innovation, and community engagement. Students benefit from a wide range of support services, including free counseling and tutoring, a Student Opportunity Fund to assist those facing financial crises, a career closet, and a food pantry. The College is also home to a competitive, award-winning athletics program, where the Pellissippi State Panthers compete across six men’s and six women’s teams with pride and passion.
Workforce and Community Development delivered nearly 77,000 training hours to the community in 2023-24, spanning leadership, project management, electrical, and pneumatics programs. The College also hosts the Tennessee Small Business Development Center, which served 380 clients in 2024, assisted in the creation of 28 new businesses and 91 new jobs, and supported over $24 million in capital formation.
Learn more about the College’s mission and vision here: <a href="https://www.pstcc.edu/about/mission/" target="_blank">https://www.pstcc.edu/about/mission/</a>
Pellissippi State offers eligible employees a comprehensive benefits package, including health, dental, vision, and life insurance, generous retirement programs, and paid time off for annual and sick leave, among many other benefits.
Administrative Affairs
Administrative Affairs provides essential operational support to ensure the effective and efficient functioning of Pellissippi State Community College. This division manages key areas such as budget and finance, human resources, facilities management, information technology, and campus safety. Administrative Affairs is committed to responsible stewardship of college resources and the creation of a safe, accessible, and welcoming environment for all students, faculty, staff, and visitors. The division supports the college’s mission by implementing best practices in operational management and fostering a culture of service. Through innovation and leadership, Administrative Affairs enables the college to achieve its strategic goals.
Knoxville Culture and Community
Knoxville is a vibrant, forward-thinking city where literary legends like James Agee, Cormac McCarthy, and Nikki Giovanni got their start, and where public art celebrates its heritage – including a striking 13-foot bronze statue of Alex Haley in the Haley Heritage Square. The newly opened Covenant Health Park, a state-of-the-art stadium, is home to the Knoxville Smokies baseball team and One Knoxville soccer and features seven bronze statues honoring African American baseball pioneers. Knoxville’s creative legacy also includes renowned artists Beauford and Joseph Delany, musical icons like Roy Acuff, Chet Atkins, Chris Blue, the Everly Brothers, and RB Morris, and suffragist Lizzie Crozier French. The lasting influence of these artists and activists leaves the Knoxville area as a welcoming place to live and work.
With its iconic Sunsphere, lively Market Square, and proximity to the Great Smoky Mountains, Knoxville offers a unique blend of history, culture, and opportunity that invites further exploration. More about the area and support groups can be found at Visit Knoxville <a href="https://www.visitknoxville.com" target="_blank">https://www.visitknoxville.com</a>, the Beck Cultural Exchange Center <a href="https://www.beckcenter.net" target="_blank">https://www.beckcenter.net</a>, the Knoxville Urban League <a href="https://thekaul.org" target="_blank">https://thekaul.org</a>, Knoxville City&nbsp; <a href="https://knoxvilletn.gov" target="_blank">https://knoxvilletn.gov</a>, Knox County <a href="https://knoxcounty.org" target="_blank">https://knoxcounty.org</a>, My Knox Village <a href="http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/" target="_blank">http://myknoxvillage.com/business-directory/wpbdp_category/special-need…</a>, Knox Pride <a href="https://knoxpride.com/equality" target="_blank">https://knoxpride.com/equality</a>, Centro Hispano de East TN <a href="https://www.centrohispanotn.org" target="_blank">https://www.centrohispanotn.org</a>, and the Knoxville Chamber <a href="https://www.knoxvillechamber.com" target="_blank">https://www.knoxvillechamber.com</a>
Position Summary: The Vice President, Administrative Affairs serves as the college’s chief business and administrative officer, providing strategic vision, leadership, and oversight of administrative functions that support the institution’s mission, vision, values and operational excellence. Reporting directly to the President, the Vice President leads a diverse portfolio including financial operations, human resources, campus safety, facilities management, and information technology. This executive role ensures the integration and effectiveness of core support services, drives institutional sustainability through fiscal stewardship, and fosters a high-performing, efficient, service-oriented administrative division.&nbsp;
Essential Functions: 
30% Strategic and Executive Leadership: Serves as chief advisor to the President, President’s Cabinet, and college leadership on strategic matters related to finance, budget, personnel, information technology, and facilities issues. This involves developing long-term operational strategies that must anticipate future needs, identify opportunities for improvement, and create action plans to enhance overall institutional effectiveness.
<ul>
<li>Serves as a liaison between the President and all segments of the college regarding the requirements and procedures governing the administrative service areas of the college; and to the Tennessee Board of Regents and external stakeholders regarding financial, operational, and compliance matters.</li>
<li>Serves as a key member of the executive leadership team contributing to college-wide strategy, planning, and decision making through and providing authoritative business advice for use in making decisions and establishing the priorities, goals, and objectives.</li>
<li>Establishes the objectives, scope of service, structure, staffing, work methods, and performance standards for departments within administrative affairs, and monitors effectiveness and operational efficiency, and internal control compliance.</li>
<li>Assesses the impact of proposed policies, procedures, legislation, and organizational changes affecting the ability of the College to effectively and efficiently provide administrative services and makes appropriate recommendations.</li>
</ul>
30% Leadership and Management of Administrative Affairs Division:
<ul>
<li>Provides supervision/leadership and management for Facilities Management, Information Technology, Human Resources, Auxiliary Services, Risk Management and Safety, Fiscal Reporting and Operations, Campus Police, and Sustainability Initiatives.</li>
<li>Budget development, fiscal planning, administration, accounting and fiscal operations, financial reporting and compliance, and resource allocation for operational programs.</li>
<li>Ensure financial integrity, internal controls, and transparency in the management of institutional funds.</li>
<li>Lead efforts to optimize resource allocation and identify efficiencies across the college.</li>
<li>Ensure operational continuity, safety, and innovation in support services.</li>
<li>Oversight of college facilities, including maintenance, renovations, and construction projects.</li>
<li>Supervision of auxiliary services such as bookstore, dining services, and campus events.</li>
<li>Responsibility for campus security, security operations, and emergency preparedness.</li>
<li>Leadership in sustainability initiative and environmental management across campus operations.</li>
<li>Oversight of procurement processes and vendor relationships.</li>
<li>Oversight of human resources functions to champion engagement employee success throughout the college including but not limited to recruitment, retention, and employee relations.</li>
</ul>
20% Policy, Compliance, and Risk Management:
<ul>
<li>Ensuring that all operational aspects of the college comply with applicable federal, state, and local laws, regulations, accreditation standards, and TBR and PSCC policies.</li>
<li>Support risk management practices and lead business continuity.</li>
<li>Recommend and implement administrative policies and procedures that promote effective and compliant operations.</li>
</ul>
10% Stakeholder Collaboration and Community Partnerships: Foster strong, collaborative relationship across the college.
<ul>
<li>Communicate effectively with internal and external stakeholders to promote understanding and transparency of administrative functions.</li>
<li>Represent the college in negotiations, audits, and policy discussions as needed with industry, organizations, and individuals in the college community. Facilitate business transactions of the college and enhance the accessibility of community resources to students.</li>
<li>Collaborate with External Affairs and other relevant stakeholders to solicit funds to support special interest programs and services of the college from industry, organizations, and individuals within the college community.</li>
<li>Work in partnership with Student Affairs/Enrollment Services to assess enrollment patterns and prepare budget forecasts that align with the College’s financial planning and strategic goals.</li>
<li>Key partner with Academic Affairs in all budgetary matters related to instructional programs, and ensuring that financial planning, resource allocation, and administrative support align with academic goals and institutional priorities.</li>
<li>Represents the college at a variety of meetings, committees, and conferences addressing operating programs and overall management of the college.</li>
</ul>
5% Participates in grievances, disciplinary meetings, and other employment related activities as needed.
5% Assumes the duties, obligations, and responsibilities of the President, as assigned, during their absence. May perform other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
<ul>
<li>Master’s degree in Business Administration (MBA), Finance, Accounting, Higher Education Administration, Public Administration, or a related field. Doctorate preferred.</li>
<li>8+ years in progressive leadership experience in higher education, finance, or administrative management with demonstrated success in strategic planning, budget oversight, and/or organizational leadership.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>Demonstrated success in operational management and process improvement.</li>
<li>Strong knowledge of enterprise systems, financial reporting standards, and human resource best practices.</li>
<li>Strong understanding of higher education trends and challenges.</li>
<li>Demonstrated ability to lead cross-functional teams and navigate change with integrity and vision.</li>
<li>Excellent communication, interpersonal and team-building skills.</li>
<li>Proven ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proven ability in strategic planning, policy development, and implementation at an organizational level.</li>
<li>Expertise in risk management practices, internal controls, and compliance with regulatory requirements related to finance and administration.</li>
<li>Strong leadership skills with the ability to inspire and manage teams effectively.</li>
<li>Familiarity with the operation and regulatory environment specific to community colleges, including knowledge of accreditation standards, state and federal funding mechanisms, and educational policies.</li>
<li>Comfort with technology and information systems relevant to financial management and administrative operation (e.g., budgeting software).</li>
<li>Ability to engage in the College’s mission and values.</li>
</ul>





.





Budgetary: This position holds extensive budgetary responsibilities, overseeing the college's entire budget, which often amounts to tens or hundreds of millions of dollars. This role is pivotal in developing, maintaining, and allocating a balanced annual budget across various departments while ensuring compliance with state and federal regulations. The position carries significant signing authority for contracts and expenditures, often up to a specified threshold (e.g., $75,000), with larger amounts requiring additional approval. Key responsibilities include long-term financial planning, implementing cost control strategies, tracking expenditures, reporting on budget variances, and identifying alternative revenue streams. The VP's influence extends to the entire college budget, directly impacting the college’s fiscal health, operational efficiency, and ability to fulfill its educational mission.
Physical Demands: Position is physically demanding from the aspect of travel to and from numerous meetings or college events; however, the work is primarily sedentary - involving long periods of sitting at a desk or in meetings. Occasional travel may be necessary for conferences, meetings with external stakeholders, or visits to other campuses. Manual dexterity is mainly needed for computer work, writing, and handling documents. Visual acuity for reading financial reports, budgets, and other details documents on paper and computer screens is necessary. Hearing ability for participating in meetings, phone calls, and video conferences is necessary. Verbal communication skills for presenting information and interacting with various stakeholders is necessary.
Hazards: The job involves long periods of sitting at a desk, which can lead to health issues such as back pain, poor posture, and increased risk of other problems.
Extensive computer use may result in conditions like carpal tunnel syndrome or eye strain.
The high-pressure nature of the role, including managing budgets and personnel, can contribute to stress-related illnesses such as hypertension or anxiety.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Vice President, Administrative Affairs
    

Title: Senior Administrative Assistant
POSITION SUMMARY To provide advanced administrative support to the Chief Information Officer as well as the Office of Technology Services.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Performs a variety of general clerical and administrative duties, including preparing routine correspondence, forms and other documents and assisting with assembling information for various projects. Performs administrative duties associated with contracts, purchasing and budgeting, including managing contracts, entering requisitions, corresponding with vendors regarding invoices and tracking budget line items. Interacts and communicates with students, staff and community partners. Responds to inquiries from faculty and staff concerning technology matters. Tracks interactions with, and outcomes of reported technology inquiries, issues or concerns. Assists with providing support for Banner security access requests and assignments.
Prepares and submits monthly travel and credit card records. Supports the $1M+ Technology Access Fee program, including record keeping, tracking and reporting. Maintains a master list of the department’s budget and reports variances. Manages the CIO’s appointment schedule, including scheduling meetings and interviews as necessary. Maintains a record system for all current and expired contracts for the technology services department, including tracking renewal and expiration dates for action. Assists with the department’s audit process to provide contractual commitments to auditors, as needed.
REQUIRED QUALIFICATIONS Associate’s degree
Three (3) years’ experience in providing direct administrative support to management
Proficiency in Microsoft Office
Experience balancing multiple priorities and projects successfully
PREFERRED QUALIFICATIONS Familiarity with Banner, Dynamic Forms, SciQuest/Jagger, DocuSign and other web-based systems
KNOWLEDGE, SKILLS AND ABILITIES Ability to work collaboratively with a wide range of population of faculty, staff and students. Effective communication skills, including the ability to express ideas clearly and concisely in both oral and written communication. Must be able to work independently, demonstrate initiative and make substantive decisions quickly. Ability to work occasional evenings and weekends to support events.
Open Until Filled: Yes
Rate of Pay: $45,726.00 - $54,880.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Title: Board Secretary
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;System Office
Department: Chancellor and Board Office
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Board Secretary is one of the principal officers of the Regents and serves as the liaison between and among the Regents and the Administration of the System, working directly with the Chancellor, the Board Chair and Vice Chair, and with other senior leaders of the Board and System. The Board Secretary is the custodian of certain official corporate records of the System; is responsible for planning and staffing all Board and its Committee meetings; executes or attests to certain documents which have been executed on behalf of the Regents; provides direct administrative support to the members of the Board of Regents and its Chancellor; prepares minutes of the Regents meetings; is custodian of Regental and other corporate records serving as the System’s historian. The Board Secretary reports directly to the Chancellor.
Job Duties
<ul>
<li>85% - The Board Secretary (“Secretary”) serves as the liaison between and among the Regents and the Administration of the System, working directly with the Chancellor, the Board Chair and Board Vice Chair, and with other senior leaders of the System. In consultation with the Chancellor, the Board Chair, Board Vice Chair and other members of the Executive Leadership team, the Secretary plans and executes the meetings of the Board and its Committees in compliance with law and policy. The Secretary is responsible for preparing the official notice and minutes of all Board and Committee meetings, and serves as custodian of the minutes and other official records of the System, develops and facilitates the orientation of new Regents, and administers the operating budget for the Board. Together with the General Counsel, the Secretary advises on the System’s governing documents and other Regents Policies and Procedures pertaining to the governance of the System, and provides substantive research, analysis and advice to the Chancellor and Board. The Secretary is the principal point of contact for communications between and among the Regents and parties outside the System. The Secretary is authorized to certify that actions have been taken by the Board and to certify the authority and identity of Officers of the System; and maintains the corporate seal as necessary for the operation of the System in the name of the Tennessee Board of Regents. The Secretary serves as an adviser to the Chancellor and Board Vice Chair, as well as to the Executive Leadership Team. Assists the Chancellor in facilitating effective decision-making. Coordinates the execution of strategic initiatives. Manages the presidential search process in consultation with the Chancellor and Board Vice Chair. Assesses inquiries directed to the Chancellor, Board Vice Chair and members of the Board, determines the proper course of action and delegates to the appropriate individual to manage. Ensures all inquiries are addressed properly, efficiently and judiciously and keeps track of progress until resolved. The Secretary works with Executive Leadership Team, support staff and outside constituents to properly and effectively conduct the work of the Board in support of its vision and mission. - (Essential)</li>
<li>10% - This position covers for and assists the Executive Assistant to the Chancellor, assists with calls and correspondence to the System Office in general. - (Essential)</li>
<li>5% - Assists with special projects and other responsibilities as they are assigned. - (Marginal)</li>
</ul>
Minimum Qualifications
• Associates Degree in Business Administration or related field; and a minimum of 5 years of related work experience OR an equivalent combination of education and experience. • Proficiency in Microsoft Office Suite especially: Outlook, Teams, Word, PowerPoint and Excel, • Executive Assistant level experience, including event planning, travel planning and scheduling • Must be able to work in the office (located in Nashville, TN) and with the ability to sometimes work remotely within the State of TN. • Ability to travel overnight on a quarterly basis 
Preferred Qualifications
• Experience in higher education or government • Experience working with Boards 
Knowledge, Skills, and Abilities
• Excellent managerial and interpersonal skills. • Demonstrated record of effectively interacting with Board Members, executives, and senior management. • Demonstrated ability to work strategically and collaboratively across various levels of management. • Effective, versatile and action oriented. • Excellent communication skills. • Demonstrated analytical and critical thinking skills. • Demonstrated ability to manage highly confidential information. 
Physical Demands / Working Conditions

20 Administrative Jobs in Tennessee