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Title: Administrative Associate
POSITION SUMMARY This position will provide administrative support to one or more individuals at the department level.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Performs routine clerical tasks including answering the phones, data entry, and document preparation. Prepares routine correspondence, reports, contracts, forms, and other documents. Assists visitors and callers by providing information or routing them to the appropriate person. Assists in assembling information for various reports and projects. Keeps appointment schedule, arranging meetings, and interviews as directed. Operates a computer and applicable programs. Maintains and orders office supplies and other materials as needed. May supervise student workers.
REQUIRED QUALIFICATIONS High School Diploma
Two (2) years of relevant experience
PREFERRED QUALIFICATIONS One (1) year of experience working in a higher education setting
Familiarity with Banner, Dynamic Forms, DocuSign and other web-based systems
KNOWLEDGE, SKILLS AND ABILITIES Proficient in Microsoft Office applications. Effective interpersonal and communication skills. Ability to work independently and demonstrate initiative. Ability to manage a high-volume workload using effective time management skills to plan, prioritize and organize work to meet deadlines. Ability to work some evenings and weekends as required.
Open Until Filled: Yes
Rate of Pay: $34,354.00 - $41,228.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Administrative Associate
    

Responsible for performing and accomplishing moderately complex secretarial and clerical tasks for the Health Sciences programs at the DSCC Henry County Center. Assist students with basic program information.
Duties and Responsibilities:
<ul>
<li>Maintaining confidentiality of reports, communication, correspondence, and records for the Division.&nbsp;</li>
<li>Typing of reports, letters, and records for the division.</li>
<li>Maintaining file system to include personnel, financial, statistical, student information and other important records.</li>
<li>Completing forms for purchase orders, travel authorizations and claims, and monthly leave reports for faculty and staff.</li>
<li>Monitoring budgetary spending by verifying charges and reconciling accounts on a monthly basis or as needed.</li>
<li>Maintaining adequate supplies for the division, initiating orders when needed.</li>
<li>Answering telephone and giving information to callers and routing other calls to appropriate parties, screening requests on behalf of supervisor.</li>
<li>Receiving, directing, and assisting visitors; providing procedural information and answering inquires related to operational matters.</li>
<li>Reading and determining disposition of incoming mail; composing correspondence for routine inquires; preparing letters and packages for mailing.</li>
<li>Conducting research for supervisor; compiles, analyzes and summarizes information for reports and correspondence.</li>
<li>Ordering of instructional resources for both faculty and students, including various standardized testing.</li>
<li>Serving as liaison to other departments on various operational matters.</li>
<li>Assigning tasks to work study students.</li>
<li>Serve as a backup in a receptionist role while supporting various administrative functions of the Center as needed.</li>
<li>Complete travel requests and authorizations.</li>
<li>Provide support services to faculty and students.</li>
<li>Manage office technology, i.e. copiers, fax machines, telephones, etc.</li>
<li>Assist with planning and completion of college stakeholder events.</li>
<li>Provide accurate information and pertinent forms relating to all Admissions Office and Business Office requirements in a timely manner.</li>
<li>Provide job related forms for new instructors and current faculty.</li>
<li>Establish and maintain classroom schedules and other room assignments.</li>
<li>Process key requests for faculty and staff.</li>
<li>Lift and move equipment and furniture.</li>
<li>Maintain office files that are pertinent to this position.</li>
<li>Provide minimal leadership and support to student organizations when necessary.</li>
<li>Occasionally serve as a courier between the Center, local financial institutions and area high schools as required.</li>
<li>Scan and archive student records for the Division.</li>
<li>Maintain minutes of the Division as needed.</li>
<li>Responsible for reviewing student applications, gathering all missing information, and processing the applications.</li>
<li>Prepare spreadsheets of all applicants, noting various aspects pertaining to GPA, healthcare experience, and admission test scores for specific Health Sciences program as needed.</li>
<li>Process letters of acceptance, alternate or denial for students who have applied for a Health Sciences Program.</li>
<li>Assist with the acceptance of each class, orientation of each class and gathering of admission physical forms, immunizations and other related documents.</li>
<li>Perform other duties as assigned.</li>
</ul>
Working Conditions:
Sedentary: Desk work; occasional travel may be required for college or program activities. Insignificant effort other then normal movement.&nbsp; Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.
Required Qualifications:
Ability to communicate well in oral and written English.
Qualities of integrity, initiative, and good judgment with high ethical standards.
Ability to work and communicate effectively with individuals and/or groups.
Excellent planning and organizational skills.
Computer skills in Word and Excel.
Minimum Requirements of Education and Experience:
High School/GED graduate.&nbsp;
Minimum of two years clerical experience.&nbsp;&nbsp;&nbsp;
PREFERRED QUALIFICATIONS:
Associate Degree.
Experience working with Healthcare Individuals.
Three years of clerical work with working knowledge of Microsoft Word, Excel and Outlook.&nbsp;&nbsp;&nbsp;&nbsp;
Minimum starting pay is $28,400 annually ($14.57 per hour). With additional experience pay increases to a maximum of $34,100.&nbsp; &nbsp; &nbsp;
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.&nbsp; &nbsp;Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.&nbsp;
Dyersburg State Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Administrative Assistant Health Sciences-Henry County
    

Title: Executive Administrative Assistant
Institution:&nbsp;Volunteer State Community College
Job Summary:
To perform duties required by the Vice President for Human Resources requiring efficient operation of the office and collaboration with other departments to coordinate effective teamwork. Ensure the smooth flow of documents (both electronic and paper) and assist in meeting deadlines. Welcomes visitors to the Human Resources suite as well as manages phone lines in the suite.
Job Duties:
Provides assistance to the Office of Vice President for Human Resources to include answering telephone and welcoming visitors, maintaining electronic appointment calendars and contacts, taking meeting notes and maintaining filing systems. Assists applicants (in person, by phone and by email) with the online application process, answers applicants’ questions, and instructs them on specific steps of the process. Assists employees with new hire paperwork and other forms; produces employee ID cards. Processes check requests, routine travel authorizations and travel claims by ensuring that funding is available, all other mandatory signatures have been acquired and that proper supporting documents have been attached. Assists the Vice President with budgeting, reports, presentations, and correspondence. Collaborates with other departments to coordinate an effective and smooth flow of documents and help meet deadlines. Creates interactive departmental forms using Microsoft Office and Adobe. Assists with policy preparation and submission. Monitors and maintains adequate office supplies and equipment. Processes and distributes mail. Monitors and tracks procurement card activity and performs monthly reconciliation; informs the Vice President of necessary budget changes and/or additions. Assists with annual enrollment, benefits fair, convocation, service awards, and other events. This position will be trained as a Building Coordinator which involves directing building occupants in the event of an emergency or crisis. Other duties as assigned.&nbsp;
Minimum Qualifications:
High school diploma or GED equivalent. Two years of related experience. 
Preferred Qualifications:
Associates degree or higher. Four years of related experience.
Knowledge, Skills, and Abilities:
Proficient in Microsoft Office applications. Mastery of Word, Excel, and electronic signature software. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Must have strong organizational skills. Must present a confident, professional demeanor. Must be very detail oriented and have an exceptional ability to scan for accuracy and completeness. Must be able to master a high number of diverse tasks, often simultaneously. Must be able to look for ways to streamline processes to enhance operational efficiency. Must be able to discern meaning of a wide variety of complex policies and procedures. Ability to maintain confidentiality and discretion.
Pay Rate: $42,031 - $50,437 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.


      Executive Administrative Assistant
    

Title:&nbsp;Academic Administrative Assistant
Number of Positions:&nbsp;1
Position #:&nbsp;650770
Pay Rate:&nbsp;$34,380.00 - $41,920.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Classification: 3m on campus
Type of Appointment:&nbsp;Full-Time
Department:&nbsp;Academic Advancement
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:

Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary:&nbsp;This position will be responsible for managing multiple avenues of communication and day-to-day administrative support on behalf of one of the College’s Academic Schools. This position plays a vital support role for the School, providing essential support to ensure the smooth and efficient operations and functions within the School. This position involves a variety of administrative tasks that facilitate effective communication, organization and coordination within the academic School and across the College.
Essential Functions:
45% Office Management: Oversee the day-to-day operations of the academic school, ensuring administrative processes run smoothly and efficiently. Maintain a presence on campus to serve as the frontline representative of the academic school using diplomacy and firmness while remaining accommodating and professional. Serve as liaison for the academic school in responding to inquiries from internal and external stakeholders. Greet visitors to the academic school and provide appropriate and accurate information, assistance, and problem resolution, or direct visitors to proper person(s) or resource(s). Monitor, order and maintain inventory of office supplies and equipment for personnel within the School. Assure general office organization. Collect and distribute mail. Revise and maintain mailbox assignments each semester, and monitor assigned workrooms for paper, toner, and maintenance needs.
45% Administrative Support: Provide administrative, clerical and technical support to the dean, assistant dean, department chair, program coordinators and all faculty and staff within school to include assistance with travel authorizations and claims, requisitions and purchase orders. Create and maintain relevant reports and documentations as needed. Enter staffing assignments into Banner. Generate accurate adjunct, dual service, overload, substitutions and other relevant contracts. Secure required acknowledgements and maintain record of contracts. Effectively and accurately use Microsoft suite products (word, PowerPoint, Excel, Teams, OneDrive, SharePoint, etc.) to assure the performance of tasks with a high level of organization and functionality. Assist in the planning and arranging of special events held or sponsored by the academic school such as advisory board meetings. Schedule conference rooms and other areas through 25Live reservation system for meetings and other academic school gatherings. Attend meeting held within the academic school, take and disseminate minutes, and organize catering arrangements when needed.
5% Collaboration: Serve on committees as appointed, volunteer to assist campus groups, most notably Support Staff Council. Collaborate with other academic schools, departments, and divisions across the College to create an environment conducive to institutional success.
5% Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Required Experience:&nbsp;
A minimum of an Associate’s Degree with 3 years of administrative/office/customer or student service experience or a High School diploma and 5 years administrative/office/customer or student service experience.
Certified Administrative Professional certification (CAP) is a plus as is Microsoft certification in Office or specific applications such as Excel. On the job training will be required for college specific software and processes.
Skills/Abilities:
<ul>
<li>The ability to communicate clearly and concisely in person and/or on the telephone, exercising tact, patience, discretion, and a professional demeanor</li>
<li>The ability to function productively in an ever-changing, high-stress, fast-paced environment with numerous interruptions</li>
<li>The ability to take initiative, work independently, make decisions, and display dependability in follow-through</li>
<li>The ability to prioritize and manage multiple tasks concurrently and meet deadlines;</li>
<li>The ability to work with a diverse group of students, faculty, staff, colleagues, alumni, and visitors</li>
<li>Demonstrated organizational skills; accuracy and efficiency in filing and maintaining records</li>
<li>The ability to engage in the College’s mission and values</li>
</ul>
Physical Demands:&nbsp;The job requires walking, standing, and sitting as is necessary to carry out the various tasks involved.
Hazards: The job has the potential to have volatile individuals (either students or employees) to come into the office, due to a variety of unresolved issues.
Full-time Employment Benefits:&nbsp;• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if&nbsp; enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp


      Academic Administrative Assistant
    

POSITION ANNOUNCEMENT
RECEPTIONIST / STUDENT SERVICES ASSISTANT
Office Location(s): Franklin County Campus, 925 Dinah Shore Blvd. Winchester, TN 37398

DEPARTMENT: Student Services&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;FUNCTIONAL AREA: G2 Academic &amp; Student Support
JOB FAMILY: Support Staff - Hourly&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CLASSIFICATION: Part-Time, Non-exempt
HOURS: 8:30 a.m. – 2:30 p.m. (maximum 27.5 hrs./wk.)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;SHIFT: Days, Mon-Fri
DIRECT SUPERVISON FROM: Coordinator Student Services&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
SUMMARY
Under the general supervision of the Student Services Coordinator, the Receptionist/Student Services Assistant will answer incoming calls, relay messages, and greet and direct campus visitors. He/she will serve as the primary point of contact in the front office providing academic program information, assisting students with the admission process, and answering frequently asked questions.
MINIMUM QUALIFICATIONS
<ul>
<li>High School Diploma or Equivalent and approved work experience of at least one year</li>
<li>Ability to effectively utilize Microsoft Office programs and other basic computer software.</li>
<li>Strong customer service skills, effective oral and written communication, and organizational and planning skills</li>
</ul>
PREFERRED QUALIFICATIONS
<ul>
<li>Technical diploma or higher with an emphasis in Administrative Office Technology or related area in industry or higher education environment.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>Ability to deal tactfully with the public and co-workers.</li>
<li>Ability to exercise good judgement in evaluating situations and making decisions.</li>
<li>Ability to express ideas clearly, concisely, and convincingly.</li>
<li>Ability to move throughout the facility numerous times during the shift.</li>
</ul>
RESPONSIBILITIES
<ul>
<li>Answer and relay incoming calls, greet and assist visitors, disseminate information about the institution in person, by phone, and by email or virtual contact.</li>
<li>Preparing reports, tracking documents, record keeping, and communication.</li>
<li>Assist students to navigate the MyTCAT Portal to complete admission requirements and related information.</li>
<li>Work directly with student services to provide support in all areas of Banner and other software.</li>
<li>Assist instructional staff with clerical needs and basic printer/computer support.</li>
<li>Keep content current on both indoor and outdoor displays.</li>
<li>Assist with food drives, student events and activities.</li>
<li>Scan and email delivery receipts/packing slips, invoices to accounts payable.</li>
<li>Assist with tours and coordination of campus events as needed.</li>
<li>Assist employees with reserving a vehicle (coordinated through Melody Terry)</li>
<li>Assist with Dual Enrollment activities as needed.</li>
<li>Other duties as assigned by student services/administration.</li>
</ul>
TIMELINE: Applications will be reviewed immediately.
HOURLY WAGE: $18.00&nbsp; &nbsp;PAYROLL: Monthly on the 15th day of the month.
GENERAL INFORMATION: Background checks will be completed on all new hires. The selected candidate will be asked to sign a background release authorizing TCAT-Shelbyville to complete a background check which includes the following:
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sex Offender Registry&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Driving History&nbsp;
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; County Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; National Criminal Database
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Federal Criminal&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sanctions and Disciplinary Database


      RECEPTIONIST / STUDENT SERVICES ASSISTANT
    

Title: Senior Administrative Associate
POSITION SUMMARY This position will provide administrative support to the dean, various departments, and faculty within the School of School of Science, Technology, Engineering, and Mathematics (STEM).
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Perform duties including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues. Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS. Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER, and SciQuest. Initiate and process office purchases, requisitions, monthly purchase reconciling, and payment services. Maintain budget information for School of STEM accounts. Assess inquiries directed to the School of STEM and determine the proper course of action delegating to the appropriate individual to manage the response.
Prepare routine correspondence, reports, contracts, forms, and other documents. Greet and assist visitors and callers by providing information and/or directing them to the appropriate person. Serve as a receptionist for the office area. Assist with assembling information for various reports and projects. Keep appointment schedule, arranging meetings, both virtual and in person, and interviews as necessary. Make arrangements and prepares for travel, conferences, appointments, special events or other business activities. Analyze and interpret directives, policies, procedures, guidelines, etc. Determine type of data, forms, records, or methods needed and collects and/or compiles data. Compose routine and non-routine correspondence independently. Develop and maintain personnel, financial, statistical and other records. Maintain and order office supplies and other materials as needed. Coordinate work flow among offices or departments. May supervise student workers and/or temporary employees.
REQUIRED QUALIFICATIONS High school diploma or equivalent
Two (2) years’ experience in administrative support
Proficiency with word processing, spreadsheets, and presentation software
PREFERRED QUALIFICATIONS Associate’s degree
Certified Administrative Professional Certification (CAP)
Experience in preparing documents, reports and presentations
Experience with SciQuest and Banner
KNOWLEDGE, SKILLS AND ABILITIES Detail oriented with the ability to multitask and work with competing deadlines. Discretion, judgment, and ability to handle confidential matters. Must be able to work independently, take initiative and make substantive decisions quickly. Excellent oral and written communication skills are required. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with wide range of internal and external constituencies. Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turn-around times and manage changing situations.
Open Until Filled: Yes
Rate of Pay: $37,782.00 - $45,350.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Senior Administrative Associate
    

Title: Senior Administrative Associate
POSITION SUMMARY This position will provide administrative support to the programs within the School of Health Sciences. This position is based at the Dickson campus and will require occasional travel to Clarksville and Nashville campuses.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Perform duties including answering phones, responding to phone/in person/email inquiries, screening calls, and handling related issues. Provide general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls, and processing incoming/outgoing mail, FedEx and UPS. Utilize various computer applications including but not limited to, Outlook Email and Calendar, Excel, PowerPoint, Word, BANNER and SciQuest. In collaboration with program directors, ensure that student onboarding for all programs is complete and students and faculty files are accurate. Maintain department databases and orient students to recordkeeping databases. Provide coverage and support across School of Health Science programs.
Assess inquiries directed to the School of Health Sciences and determine the proper course of action, delegating to the appropriate individual to manage the response. Prepare routine correspondence, reports, contracts, forms and other documents. Greet and assist visitors and callers by providing information and/or directing them to the appropriate person. Assist with assembling information for various reports and projects. Keep appointment schedule, arranging meetings and interviews as necessary. Analyze and interpret directives, policies, procedures, guidelines, etc. Determine type of data, forms, records or methods needed and collects and/or compiles data. Compose routine and non-routine correspondence independently. Develop and maintain personnel, financial, statistical and other records. Maintain and order office supplies and other materials as needed. May supervise student workers and/or temporary employees.
REQUIRED QUALIFICATIONS High school diploma or equivalent.
Two (2) years’ experience in administrative support.
Proficiency with word processing, spreadsheets, and presentation software.
PREFERRED QUALIFICATIONS Associate’s degree from an accredited institution.
Certified Administrative Professional Certification (CAP).
Experience with Acalog.
Experience in preparing documents, reports and presentations.
Experience with SciQuest and Banner.
KNOWLEDGE, SKILLS AND ABILITIES Detail oriented with the ability to multitask and work with competing deadlines. Discretion, judgment, and ability to handle confidential matters. Must be able to work independently, take initiative and make substantive decisions quickly. Excellent oral and written communication skills. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies. Proven ability to effectively organize, prioritize and perform multiple job functions, balance conflicting priorities, meet deadlines with short turnaround times and manage changing situations.
Open Until Filled: Yes
Rate of Pay: $37,782.00 - $45,350.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has five campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Academic Affairs Administrator
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Academic Support and Operations
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Academic Affairs Administrator supports the strategic operations and initiatives of the Academic Affairs division by coordinating academic programs, managing data and compliance processes, and fostering internal and external partnerships. This position integrates advanced administrative, operational, and technical support—along with project management and cross-department collaboration—across key academic service areas, including, but not limited to, prior learning assessment (PLA), early postsecondary opportunities (EPSOs), dual enrollment, academic appeals, commencement coordination, and curriculum and program assessment.
Job Duties
<ul>
<li>Ensure the College remains compliant with all relevant Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) standards, particularly those related to dual enrollment courses and program offerings.</li>
<li>Coordinate key Academic Affairs processes, including:
<ul>
<li>Academic suspension and appeals</li>
<li>Prior Learning Assessment (PLA)</li>
<li>Local dual credit and dual enrollment initiatives</li>
<li>Commencement planning and execution</li>
<li>Major Field Exams</li>
<li>Digital textbook initiative</li>
<li>Academic Scheduling</li>
<li>Catalog and curriculum management</li>
<li>Grants management</li>
</ul>
</li>
<li>Collaborate with faculty, deans, and department chairs to assess the health and ongoing viability of academic programs.</li>
<li>Work in partnership with the K-12 Partnership Office to manage logistics and ensure compliance with local dual credit and dual enrollment programs.</li>
<li>Support curriculum and program assessment efforts by collaborating with the Office of Institutional Research, Planning, and Effectiveness (OIRPE) to collect and analyze data and reports that evaluate the health and effectiveness of academic programs and curricula.</li>
<li>Assist with the management and maintenance of the catalog and curriculum management systems to ensure accurate and up-to-date academic program information.</li>
<li>Oversee academic scheduling and room assignments using systems such as Banner, Argos, and other scheduling and reporting tools.</li>
<li>Develop, maintain, and analyze reports and databases to support academic planning, scheduling, and compliance tracking.</li>
<li>Lead initiatives related to classroom upgrades and instructional equipment replacement.</li>
<li>Maintain and update academic room inventory and faculty credentialing documentation.</li>
<li>Assist with academic innovation projects and support the Workforce Solutions Center in developing opportunity centers across the Mid-South region.</li>
<li>May perform additional administrative responsibilities as assigned to support the goals and operations of Academic Affairs.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in education, organizational leadership, or related field. 
</li>
<li>Two (2) years of relevant experience in higher education or K-12 administration 
</li>
<li>One (1) year of project management experience</li>
</ul>
Preferred Qualifications
<ul>
<li>Two (2) years of progressive management and leadership experience in an academic setting. 
</li>
<li>Experience in community college operations. 
</li>
<li>Familiarity with Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) standards. 
</li>
<li>Two (2) years of Banner Student experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of academic operations, including scheduling, academic appeals, prior learning assessment, and dual enrollment and dual credit programs. 
</li>
<li>Familiarity with SACSCOC standards and institutional accreditation processes. Proficient in Microsoft Office Suite particularly, Word, Excel, PowerPoint, SharePoint, Microsoft Teams, and database systems (e.g., Argos). 
</li>
<li>Experience using Banner for academic scheduling, student records, and reporting. 
</li>
<li>Strong interpersonal, consultative, and communication skills (verbal and written) across all organizational levels. 
</li>
<li>Ability to analyze, organize, and present data accurately and professionally. 
</li>
<li>Ability to develop and write reports, correspondence, and process documents. 
</li>
<li>Strong capacity to work independently and collaboratively in a fast-paced environment.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Academic Affairs Administrator
    

Title: Administrative Assistant - Humanities &amp; Behavioral and Social Sciences
Employee Classification:&nbsp;Clerical/Support Staff
Institution:&nbsp;Northeast State Community College
Department: Humanities &amp; Behavioral and Social Sciences
Salary:&nbsp;$31,565 - $34,736,&nbsp;dependent on education and experience
Please use the Total Compensation Calculator found on the <a href="https://www.northeaststate.edu/faculty-and-staff/human-resources/careers.html" target="_blank">Northeast State Careers Page</a> for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
Reporting to the Dean of Humanities and Dean of Behavioral and Social Sciences, the Administrative Assistant is responsible for general office administration and managing adjunct faculty processes and documentation for both the Humanities and Behavioral &amp; Social Sciences divisions.
Job Duties
Complete the following responsibilities for both the Humanities and Behavioral and Social Sciences divisions:
Assist in daily office operations including&nbsp;answering phones, responding to emails, and greeting/assisting students and faculty in office
Maintain department digital records management systems
Schedule and maintain the classroom schedules for the Humanities (first and second floor) Building and WRCPA classrooms.
Prepare, revise, and distribute correspondence, communication, reports, and spreadsheets
Assist with preparation and implementation of the fall adjunct faculty orientation and reception
Order textbooks
Input class schedules and staffing into Banner
Assist the Deans in annual strategic and adjunct faculty technology planning processes
Assist adjunct faculty and students with technology needs
Collaborate with the Manager of Academic Computing to set up and administer faculty evaluations using Blue
Manage adjunct faculty processes and documentation for both divisions, including but not limited to:
Create and maintain personnel files
Process new hire paperwork
Process and maintain contracts
Maintain departmental adjunct database
Assist in maintaining the online Adjunct Faculty Handbook
Assist with administrative tasks, such as student attendance verification, final grade entry, beginning of term document process, end-of-semester checkout processes, online teaching availability forms, training modules, etc.
Complete other assignments as directed by supervision.
Minimum Qualifications
High school diploma or equivalent Two (2) years of office administration or secretarial experience
Preferred Qualifications
Associate degree or higher from an accredited institution Conversational ability or fluency in a second language
Knowledge, Skills, and Abilities
Technology Skills including MS Office Suite skills; videoconferencing software; digital records management systems; general operating systems and data information systems; Adobe software Ability to establish and maintain an effective working relationship with students, faculty, other departments, and external constituents Excellent customer service skills Ability to work effectively in a team environment
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>. 
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.


      Administrative Assistant - Humanities & Behavioral and Social Sciences
    

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Provides administrative support to a company or organization, handling a variety of tasks to keep things running smoothlyESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<h4>The AR Clerical Assistant will be responsible for handling a multiplicity of tasks to ensure that business and contractual needs are met by providing administrative support to management and fellow team members (Patient Communications Representatives) for the self-pay operations side of the client services department.</h4><h4>This individual must be computer proficient, have the ability to multitask/navigate between multiple computer systems including EHR software; must have a working knowledge of Microsoft Office products, specifically Microsoft Excel. They must also display the knowledge of basic medical terminology and demonstrate the understanding of HIPAA regulations, patient privacy and confidentiality rules.</h4><h4>Duties include but are not limited to:</h4><ul><li><h4>Working assignments from various queues/databases</h4></li><li><h4>Managing patient correspondence requests - generate, print and mail statements, financial assistance applications and payment receipts</h4></li><li><h4>Operating office machines: i.e. laptop/computer, photocopiers/printers, scanners, fax machines and voicemail systems</h4></li><li><h4>Completing adjustments, moving credit balances, request refunds when applicable</h4></li><li><h4>Conducting Skip trace efforts – research/gathering information from online databases to locate individuals for demographic updates, deceased records, etc. for medical billing purposes.</h4></li></ul><h4>The position is full time in office at our Hendersonville, TN location.</h4><h4>Office hours are 7am to 4pm CST Monday - Friday.</h4>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

22 Administrative Jobs in Tennessee