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Title: Senior Administrative Assistant
POSITION SUMMARY To provide overall support for the operations of the Center for Workforce Development and Continuing Education on a wide variety of administrative duties, special projects and strategic initiatives.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Creates client, instructor, vendor and professional services contracts. Prepares monthly and annual workforce reports. Maintains and updates US DOL Rapids and Appian systems. Coordinates/ supports management of WIOA program and student information. Maintains department appointment schedule, arranging meetings and interviews as necessary. Prepares routine correspondence, reports, forms and other documents and assists in assembling information for various reports and projects. Provides general office management and clerical assistance with copying, printing documents, filing, maintaining records, making phone calls and processing incoming/outgoing mail, FedEx and UPS parcels. Arranges travel, conferences, appointments, special events and other business activities. Submits and reconciles expense reports. Initiates and processes office purchases, requisitions, monthly purchase reconciling and payment services for the department. Assesses inquires directed to the department and determines the proper course of action, and delegates to the appropriate individual to manage the response. Assists visitors and callers by providing information or referring them to the appropriate person. Assists with operational needs on campus and events.
Analyzes and interprets directives, policies, procedures, guidelines, etc. Performs administrative duties associated with contracts, purchasing and budgeting, including managing contracts, entering requisitions, corresponding with vendors regarding invoices and tracking budget line items. Maintains and updates Workforce Training Program Offerings (ex: Courses, Schedules), Student Information, and Training Provider Information within the Workforce Training Registration System and alerts Workforce leadership of issues with Programs and/or other data within the Workforce Training Registration System. Maintains a record system for all current and expired contracts for the Center for Workforce Development &amp; Continuing Education, including tracking renewal and expiration dates for action. Assists with the department’s audit process to provide contractual commitments to auditors, as needed. Develops and maintains a variety of records, using both manual and electronic filing systems. Provides administrative support to workforce instructors and team members, including assisting with scheduling, document preparation, and logistical coordination as needed. Supports the creation of presentations by compiling data, organizing content, and formatting materials for workforce initiatives.
REQUIRED QUALIFICATIONS Associates Degree
Three (3) years’ experience in direct administrative support to management
Proficiency in Microsoft office
PREFERRED QUALIFICATIONS Bachelor’s degree from an accredited institution
Five (5) years’ experience in administrative support
Certified Administrative Professional Certification (CAP)
Familiarity with Banner, DocuSign, Dynamic Forms, and SciQuest/Jagger systems
Experience with project management
Experience with US DOL Rapids, Appian systems and WIOA programs
KNOWLEDGE, SKILLS AND ABILITIES Proven ability to balance multiple priorities, stay organized, and adapt to changing situations while meeting tight deadlines and short turnaround times. Discretion, judgment and ability to handle confidential matters. Must be able to work independently, use initiative and make substantive decisions quickly. Ability to communicate effectively verbally and through written correspondence as well as in communicating with individuals in one-on-one situations. Exceptional listening skills, interpersonal skills, diplomacy and the ability to effectively interact and build trusted relationships with diverse internal and external constituencies. Proficiency with word processing, spreadsheets and presentation software. Ability to prepare executive level documents, reports and presentations.
Open Until Filled: Yes
Rate of Pay: $45,726.00 - $54,873.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Motlow State Community College


      Senior Administrative Assistant
    

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Mental Health EDAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: NeighborHealth is seeking a dynamic and experienced Administrative Director of Behavioral Health to lead the integration of behavioral health services into primary and specialty care. This role combines strategic leadership, clinical oversight, and operational management to ensure high-quality, evidence-based care for our diverse patient population.The Administrative Director of Behavioral Health leads the integration of behavioral health services into primary and specialty care at NeighborHealth, ensuring high-quality, evidence-based treatment across the continuum of care. As both an administrator and practicing clinician, this role blends strategic planning, program management, and clinical excellence to support the health center’s mission and transformation goals.<ul><li>Leadership &amp; Integration<ul><li>Drive adoption and scaling of integrated behavioral health models</li><li>Collaborate with CBHO, clinical teams, and external partners</li><li>Lead operational workgroups to refine clinical workflows and protocols</li><li>Model transformational leadership skills and "grace under pressure"</li><li>Use systems thinking to contribute to the innovation, development and sustainability of behavioral health services.</li></ul></li><li>Clinical Oversight<ul><li>Provide clinical supervision and expert consultation to BH clinicians</li><li>Ensure compliance with evidence-based practices and policy standards</li><li>Oversee chart review, documentation systems, and emergency on-call processes</li><li>Participate in an on-call rotation</li></ul></li><li>Performance &amp; Strategy<ul><li>Monitor KPIs and quality metrics; lead improvement initiatives</li><li>Guide strategic planning, growth projects, and educational programs</li><li>Represent BH on leadership teams and regulatory committees</li></ul></li><li>Grants &amp; Operations<ul><li>Co-manage behavioral health grants with timely deliverable execution</li><li>Support financial optimization and clinician productivity</li><li>Oversee scheduling, referral management, and on-call rotations</li></ul></li><li>Supervision &amp; Compliance<ul><li>Supervise assigned staff in alignment with performance management policies</li><li>Support compliance with health center standards, safety protocols, and legal regulations</li></ul></li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Administrative Director, Behavioral Health

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Administrative Services)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Administrative Services
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Southwest Tennessee Community College Administrative Services team is looking for a dependable person to assist staff and students with clerical support in the Administrative Services office.
Job Duties
<ul>
<li>Operate office equipment such as telephone, copier, and a PC.</li>
<li>Greet office visitors and answer and document all phone calls.</li>
<li>Knowledge of campus departments and layout.</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
</li>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
<ul>
<li>If you have any questions regarding this requirement, please reach out to the Financial Aid Office.</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Possess excellent customer service skills. 
</li>
<li>Basic knowledge of modem office practices, procedures, and equipment. Basic knowledge of Microsoft Office Applications. 
</li>
<li>Ability to follow instructions and work independently. 
</li>
<li>Ability to communicate effectively</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      College Work Study Program (Administrative Services)
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Men’s Basketball Administrative Assistant)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Men’s Basketball
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Administrative Assistant is a college work study position reporting to the Coach, Jarrett M. Stephens. The Administrative Assistant will assist the Men’s Basketball team with clerical duties.
Job Duties
<ul>
<li>Filing, typing, and copying documents</li>
<li>Updating calendars</li>
<li>Submitting orders</li>
<li>Answering the phone</li>
<li>Other duties assigned</li>
<li>Inventory</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
<ul>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Commitment to the time requirement 
</li>
<li>Good communication and time management skills</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      College Work Study Program (Men’s Basketball Administrative Assistant)
    

Title: EPSO Systems Administrator
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The EPSO LMS Administrator will work as the technical lead, coordinating with teams from the Tennessee Board of Regents to create, manage, and administer Statewide Dual Credit (SDC) exams to TN high school students, assist the EPSO Coordinator with technical support, data collection, reporting efforts, and teacher trainings, and assist the EPSO Director with supporting EPSO management and expansion efforts. This position requires high attention to detail, including manipulating large sets of student information and securely managing the resulting data sets, proficient knowledge in LMS funcitions, administration, and support, and the ability to handle multiple complex projects at once. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary.
Job Duties
<ul>
<li>25% - Maintain a detailed understanding of LMS functions and management including: • Course creation and cloning • User enrollment and management, including account creation (i.e., SDC teachers, graders, and administrators) • Create trainings that will be applied to thousands of individual courses and classrooms across our TBR system • Develop, coordinate, and conduct training and offer support to all level of LMS users - (Essential)</li>
<li>20% - Manage and provide Tier 1 technical support for LMS issues and for high school teachers and other high school administrators including: • Policies and procedures • Process consistency and compliance • Quality performance • Productivity • Day-to-day performance management - (Essential)</li>
<li>20% - Achieve and maintain a collaborative working relationship with the EPSO Coordinator who will provide Tier 2 Help Desk service. Collaborate with the EPSO Coordinator on day-to-day program facilitation including: • Contact list management • Process optimization and implementation • Mass-marketing email campaigns • Documentation maintenance and publishing - (Essential)</li>
<li>15% - Assist the Director of EPSO with providing systemwide support to all EPSOs including: • Data collection, analysis, and dissemination to statewide partners and stakeholders • Developing dashboards • Advising • Documentation • Training • Communications • Delivery • Policy • AI Literacy • Serve as the EPSO contact point for all postsecondary institutions, including but not limited to SDC articulation, EPSO database access, and SDC score confirmation - (Essential)</li>
<li>10% - Dual Credit Exam Management: • Partner with TDOE administrators to deliver dual credit challenge exams in the fall and spring of each school year • Work with the EPSO Coordinator to manage Respondus integration with D2L • Contract, train, and manage faculty groups who grade for SDC - (Essential)</li>
<li>5% - Facilitate and manage work required to bring all public facing EPSO team resources in compliance with WCAG 2.0 Level AA standards - (Essential)</li>
<li>5% - Other assignments as given by the Director of EPSO - (Essential)</li>
</ul>
Minimum Qualifications
• Bachelors Degree in Instructional Design, Education, or a related field • 3 years administering an LMS • Experience providing technical support services and supporting course management systems • Proficient skills in Microsoft Excel 
Preferred Qualifications
• Masters Degree in Computer Information Systems, Computer Science, Instructional Design, Education, or a related field • 4+ years administering an LMS • Experience with D2L • Experience collaboarating with SMEs to design and develop e-learning solutions. • 3-5 years supervisory experience 
Knowledge, Skills, and Abilities
• Strong attention to detail • Strong communication skills including the ability to communicate with senior leadership within the business organization and end-user customer service support • Strong working knowledge of Microsoft Excel and other Office products • Strong problem-solving skills • Significant critical thinking skills and the ablility to generate and evaluate multiple alternatives as a part of decion-making processes • Significant experience using learning management systems • Capacity to manage multiple competing priorities • Ability to develop and maintain a positive, collaborative work environment • Advanced technical skills in course management systems • Experience in OER curation/creation and management • Proficient in applying accessibility best practices to ensure WCAG 2.0 Level AA compliance across web and non-web electronic documents 
Physical Demands / Working Conditions


      EPSO Systems Administrator
    

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: PACE CenterAll Locations: 225 Sumner Street - Lewis MallPosition Summary: Responsible for supporting the daily operations of the PACE Center. Main responsibilities include greeting, scheduling, data entry, telephone triage maintenance of medical records, supply ordering and environmental duties in support of the PACE site.Essential Duties &amp; Responsibilities:<ul><li>Responsible for ensuring completion of scheduling and general reception tasks to ensure the smooth functioning of the PACE center.</li><li>Scheduling and rescheduling PACE center appointments in EPIC.</li><li>Notifying participants or family of appointments and arrangements.</li><li>Oversees the coordination of all transportation arrangements and changes for PACE center attendance and external appointments.</li><li>Answers phone calls and triages appropriately utilizing staff messaging and telephone encounters for all PACE Center staff.</li><li>Serves as a vital link between the team, participants and families.</li><li>Manages data entry and medical records functions for the site.</li><li>Responsible for a variety of department and environmental duties.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED required.</li><li>One to two years administrative experience in a medical setting required.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>Pay Range:$18 up to $27 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Pace Center Secretary

Compensation Type: HourlyCompensation: $22.50Job SummaryThe Administrative Assistant, Health &amp; Human Services (HHS) Dean’s Office provides general administrative, clerical, project, and case management support for the Dean. This role utilizes basic or advanced office and research skills, depending upon position assignment and skill level demands. The position is typically assigned to work within the Dean’s Office and therefore assumes responsibility for administrative, clerical, and support tasks specific to the assignment.ESSENTIAL JOB FUNCTIONS<h4>Leadership Support</h4><ul><li>Performs responsibilities directly related to the management and general business operations of the Dean’s Office.</li><li>Speaks for the Dean on routine matters and resolves and processes complaints and situations not requiring the personal attention of the Dean.</li><li>Serves as the initial point of contact and screening for visitor access</li><li>Exercises sound judgment and discretion in dealing with matters on behalf of the Dean’s Office. Serves as a resource for decision-making in matters delegated by the Dean.</li><li>May represent the Dean at meetings or in communications in matters, as delegated. Coordinates and maintains the Dean’s schedule.</li></ul>Administrative <ul><li>Carries out major assignments in conducting the operations of the Dean’s Office.</li><li>Manages capital equipment and performs other responsible administrative responsibilities on behalf of the office that require the exercise of independent discretion pertaining to matters of significance.</li><li>Originates and creates data fields, spreadsheet criteria, formulas, and report formats. Edits reports requiring the drawing of conclusions and original thought. Develops reporting and record criteria. Completes special projects as assigned.</li><li>Determines and implements methods and research for completing projects in consideration of the overall goal and project results.</li><li>Manages the routing of forms and paperwork concerning academic, payroll, and contract processes.</li></ul><h4>Customer Service </h4><ul><li>Maintains excellent working relations with the public, students, and internal contacts as representative of the College and the Dean.</li><li>Advises and influences stakeholders on various matters.</li></ul><h4>Culture of Respect </h4><ul><li>Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</li></ul><h4>Other Duties &amp; Responsibilities </h4><ul><li>Other duties as required.</li><li>Attends all required meetings and trainings</li></ul><h4>*Regular, predictable, and punctual attendance is required.</h4>MINIMUM EDUCATION AND EXPERIENCE REQUIRED<ul><li>Associate’s Degree in a related field.</li><li>Two (2) years of progressively responsible, exempt-level experience.</li><li>State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).</li></ul>*An appropriate combination of education, training, coursework, and experience may qualify a candidate.WORKING CONDITIONSTypical office environment. Regular exposure to moderate noise typical to business offices. CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.Full Time/Part Time:Full timeUnion (If Applicable):Scheduled Hours:40Additional InformationIn order to ensure your application is complete, you must complete the following:<ul><li>Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. </li><li>Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</li></ul>If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

COLUMBUS STATE COMMUNITY COLLEGE

Administrative Assistant

Position Title: Administrative Assistant II (TRiO) Department: TRiO Programs (TRIO) Division: TRiO Programs (TRIO) Employee Status: Continuous Part Time (CPT) Type: Support Staff Association (SSA-Union) (Grant-Funded through June 30, 2030) Grade: 8 Salary: ($20.00 - $21.49 hourly) ICCB Classification: Clerical FLSA: Non-exempt *Application Deadline: August 20th ________________________________________________________________________________ Reporting Relationships Reports to: Executive Director of TRiO Programs Supervision Exercised: Supervision may be exercised over student workers Job Summary Under limited and regular supervision, provide basic clerical support, reception functions, word processing and data entry of both numerical and written materials and supervision to student workers. Must exercise good judgment in handling of frequent routine and infrequent non-routine day-to-day basic office duties. Assist other staff with office duties and projects as necessary. Provide excellent customer service to students, faculty, staff and others through all methods of contact. Confidentiality and discretion are required. Provides support for various functions within TRiO grant program, including Student Support Services (SSS) and Upward Bound. Serves as a contact for the day to day functions and works closely with the Executive Director to successfully carry out and evaluate the objectives of the grant program as well as educate the college community on policy and procedures related to the core business. Essential Duties and Responsibilities include the following. Related duties may be assigned. 1. Support clerical and administrative tasks associated with federal grant program. 2. Arrange and coordinate travel schedule, reservations and complete travel documents for department 3. Work with Colleague and TRiO SSS software programs to input data, track progress and success, and make regular reports. 4. Professional or personal experiences in overcoming barriers similar to those confronting project participants. 5. Sort and distribute mail, answer telephone, take messages and perform similar tasks. 6. Coordinate supervisor’s schedule and make appointments. 7. Read instructions accompanying material, or follow verbal instructions from supervisor or person requesting document, to determine format desired, number of copies needed, priority, and other requirements. 8. Proofread completed documents to check for errors and make corrections. 9. Maintain office calendar and appointment booking system. 10. Maintain accurate knowledge of resources to respond to questions of both internal and external customers. 11. Complete requisitions for purchases and verify totals on report forms, requisitions, or bills and perform simple computations. 12. Process student stipends as directed by grant regulations 13. Ensure program documents are updated 14. Maintain department website 15. Ability to operate printer/fax machine and perform minor preventative maintenance on office machines. 16. File code and arrange filing of, completed documents as well as purge files in accordance with statutory governmental regulations and/or college guidelines. 17. Attend meetings as needed and take notes, minutes/notes as necessary/assigned. 18. Maintain tracking system to program expenses 19. Order and maintain office and departmental supplies. 20. Organize and maintain system for back-up and storage of files. 21. Oversee TRiO Food Pantry 22. Assist with the compilation of annual report to the US Department of Education. 23. Regular attendance is expected. 24. Use tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications -Associate’s degree -Experience in a higher education setting and working with diverse student population. &nbsp; Preferred Qualifications -One year of experience working as an office assistant at a postsecondary institution desired. -Experience working within TRiO Program -Bilingual Preferred &nbsp; Required Attributes -Ability to read and comprehend instructions, correspondence, and memos. -Ability to write correspondence. -Ability to effectively present information in one-on-one small group situations to students, faculty, and other employees of the organization. -Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. -Ability to deal with problems involving several concrete variables in standardized situations. Windows, Microsoft Word, Excel, and database entry. -Ability to learn and use College’s and federal grant’s administrative software system, as appropriate to position. Basic accounting skills. -Ability to supervise and train student workers/volunteers to include organizing, prioritizing, and scheduling work assignments is desirable.

Rock Valley College

Administrative Assistant II (TRiO)

Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Travel between Wallingford and Ballard offices required, based on business needs.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Rep / Medical Receptionist / Call Center

Position SummaryThe Administrative Assistant supports several of the company’s central office staff including but not limited to the Senior EA, EA, and HR Managers with a variety of recurring and non-recurring tasks. Acknowledge requests for assistance, clarify expectations with respect to deliverables and deadlines, and keep the requesting party apprised of the status.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Administrative Assistant include, but are not limited to:<ul><li>Screening incoming calls and emails in Reception Inbox and Proliance Inbox</li><li>Maintain kitchen and bathrooms, ordering supplies, coordinating with building for maintenance etc.</li><li>Assist in scheduling and supporting meetings, including reserving space on &amp; offsite, arranging catering</li><li>Prepare expense reports</li><li>Make travel arrangements&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Maintain CSO Shared &amp; Reserved Parking information</li><li>Maintain CSO vendor info pertaining to kitchen, building, and supply room and communicate with the vendor as needed</li><li>Assist HR with employee relations communications to care centers and CSO</li><li>Assist EA’s with logistics on projects </li><li>Process and approve badge requests daily **</li><li>Coordinating parking and new hire orientation for CSO</li><li>Routing of all mail, faxes, and packages delivered to CSO</li><li>Assisting with facility management and communication **</li><li>Assist in the coordination of team events, social activities, and employee recognition</li><li>Fulfill other duties as assigned</li></ul>Education/Experience<ul><li>Bachelor’s or associate degree preferred</li><li>3+ years of Administrative Assistant experience, ideally in a professional services environment<ul><li>Executive level support preferred</li></ul></li><li>Prior healthcare experience a plus</li></ul>Knowledge, Skills and Abilities<ul><li>Professional, courteous demeanor</li><li>Positive attitude and high energy</li><li>Passionate and proactive about solving problems, adding value and delivering superior results</li><li>Ability to multi-task and prioritize competing demands</li><li>Attention to detail</li><li>Strong verbal and written communication skills</li><li>Understands what s/he doesn’t know and what questions to ask to reach well informed decisions</li><li>Unquestioned ethics, integrity and discretion</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

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