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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The U.S. Small Business and Middle Market segment is the largest GCS customer segment with strong growth momentum and remains a key area of investment and focus.The Middle Market Demand Generation team sits within Managed Marketing &amp; Prospect in GCS. The team is essential to the U.S. SME Sales &amp; Marketing engine, warming and delivering high-intent leads to create new and expand existing customer relationships.This Senior Analyst role will be responsible for the end to end strategy, development, and execution of digital marketing assets for the Corporate Middle Market prospect audience. These marketing assets will drive demand, awareness, and ultimately leads and conversions for Amex Commercial products.Key Responsibilities:<ul><li>Lead the E2E creative strategy from ideation to launch for omnichannel digital marketing campaigns to drive awareness and demand for the Corporate Card Program</li><li>Conduct market and competitive research to understand leading and innovative practices in B2B digital marketing and integrate them into US SME strategies to drive product demand</li><li>Manage relationships with external creative agencies and develop effective, comprehensive creative briefs</li><li>Partner closely with media agencies to determine optimal channels, timing and placements for initiatives &nbsp;</li><li>Monitor campaign performance and utilize insights and learnings to inform future campaigns</li><li>Partner closely with key stakeholders, both internal and external, to ensure alignment with marketing materials and that campaigns support broader business objectives</li><li>Drive campaign roadmap, test &amp; learn plans, and optimizations of marketing collateral for continuous performance improvement</li><li>Oversee a Marketing Operations Analyst(s) responsible for the legal review process</li><li>Execute marketing assets in partnership with operations analysts &amp; Compliance partners to gain legal approval through a thorough review process</li></ul>Minimum Qualifications:<ul><li>2+ years of B2B and/or digital marketing experience</li><li>Creative problem solver with a passion for challenging the status quo</li><li>Strategic thinker – ability to ask the right questions and use data to develop winning, profitable strategies</li><li>Digital/performance marketing expertise; ability to build campaigns that connect with audience segments and motivate actions</li><li>Strong project management abilities with the ability to drive multiple initiatives across different work streams simultaneously</li><li>Paid Media and/or Email channel experience and excitement – experience developing creative across multiple digital platforms, and a passion for introducing new/innovative new ones</li><li>External agency management experience – writing creative briefs and delivering clear actionable feedback</li><li>Strong collaboration and partnership skills – track record for building positive relationships and finding mutual benefit with multiple cross-functional partners</li><li>Process-oriented with great attention to detail</li><li>Comfort developing, and being held accountable for, performance targets&nbsp;</li><li>Desire to innovate and try new things!</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst- Corporate Creative Strategy

American Express invites you to share your resume so you can be considered for future opportunities at the Director level with the New York based Colleague Experience Group within the Colleague Strategic Partner team.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.&nbsp;The Director, HR Business Partner / Colleague Strategic Partner role will join the Colleague Strategic Partner (CSP) organization at American Express, partnering with senior leaders and teams across the enterprise. In this role, the Director will support one or more business units, providing strategic HR leadership to help enable colleagues who deliver on the American Express brand promise every day. The CSP Director works closely with leaders to drive talent strategy, organizational effectiveness, and colleague experience across a diverse, global workforce.Responsibilities:<ul><li>Providing high impact consultation and solutions to our business leaders using a practical and data-driven approach&nbsp;</li><li>Engaging actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained.&nbsp;</li><li>Building and leading a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change.&nbsp;</li><li>Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate.&nbsp;</li><li>Be proactive in the development, engagement, retention, and succession of critical talent.&nbsp;</li><li>Understanding and improving the ‘moments that matter’ in the careers of our colleagues.&nbsp;</li><li>Designing products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs.&nbsp;</li><li>Lead change, end-to-end, to enable business priorities. &nbsp;</li></ul>Minimum Qualifications:<ul><li>A minimum of 5+ years of CEG/HR related, or organizational consulting experience.</li><li>Experience in HR Business Partner related disciplines including but not limited to experience and understanding of consulting, coaching, talent, recruitment, performance, leadership and change management.&nbsp;</li><li>Proven success in designing and delivering high-quality, end-to-end, colleague-centric solutions that enable business outcomes.&nbsp;</li><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage.&nbsp;</li><li>Demonstrated ability to use data to develop insights, make decisions, create solutions, and drive continuous improvement.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Knowledge of multiple HR disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development.&nbsp;</li><li>A global mindset and experiences with different countries and cultures.&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director, HR Business Partner/Colleague Strategic Partner : Future Opportunities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on; establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams.How will you make an impact in this role?Working closely with the Global Sanctions Director, the Risk &amp; Control Assessment and Remediation Manager within Global Sanctions will be responsible for supporting the mitigation of sanctions risks through a robust risk &amp; control framework implemented across the enterprise &amp; within Global Sanctions-led processes. By driving sanctions requirements within operational risk methodologies, the team maintains a strong control environment &amp; effectively manages risk exposures.&nbsp;Responsibilities:<ul><li>Own and manage Global Sanctions owned processes via the RCSA framework&nbsp;</li></ul><ul><li>Partner with Sanctions GCO to ensure proper Mandate and Requirement mapping in GLI/BUAM.&nbsp;</li></ul><ul><li>Work closely with business unit Control Management teams to ensure 1st and 2nd line controls are properly mitigating Sanctions Risk.&nbsp;&nbsp;</li></ul><ul><li>Support prioritization and oversight of Smart Monitoring KRIs mitigating Sanctions risk.&nbsp;</li></ul><ul><li>Partner with Sanctions Product Owner and Technology teams to support and enhance certain model and non-model controls.&nbsp;&nbsp;</li></ul><ul><li>Track and ensure resolution for all Sanctions impacting issues/events in partnership with GFCC Issue Management team.&nbsp;</li></ul><ul><li>&nbsp;Support 1st line teams with subject matter expertise on activities/controls to support risk reduction for event resolution.&nbsp;</li></ul><ul><li>Support Risk Assessment with SME knowledge for risk assessment question enhancements&nbsp;</li></ul><ul><li>&nbsp;Partner with Risk Assessment team on escalation and remediation activities based on Risk Assessment results&nbsp;</li></ul><ul><li>Additionally, the candidate will need to successfully manage a team of analysts to execute against the team’s key responsibilities. &nbsp;&nbsp;</li></ul>Minimum Qualifications<ul><li>Significant understanding in US and International Sanctions regulations and requirements&nbsp;&nbsp;</li></ul><ul><li>Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment&nbsp;</li></ul><ul><li>Ability to work independently/with minimal oversight&nbsp;</li></ul><ul><li>Ability to work on multiple work streams across multiple business lines at the same time&nbsp;</li></ul><ul><li>Ability to operate in a complex matrix environment&nbsp;</li></ul><ul><li>Strong people-leadership skills with the ability to motivate, engage and influence&nbsp;</li></ul><ul><li>Support business initiatives by building and maintaining strong relationships with peers and key partners outside of the compliance organization&nbsp;&nbsp;</li></ul><ul><li>Excellent communication skills, both written and verbal&nbsp;</li></ul><ul><li>Excellent problem-solving and organizational skills&nbsp;</li></ul><ul><li>Excellent attention to detail&nbsp;</li></ul><ul><li>Strong personal integrity and work ethic&nbsp;</li></ul><ul><li>Strong computer knowledge; excellent MS Word, Excel, Visio, and PowerPoint skills&nbsp;</li></ul><ul><li>Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment. &nbsp;</li></ul>Preferred Qualifications<ul><li>5+ years of Sanctions experience&nbsp;&nbsp;</li></ul><ul><li>Experience in Risk, Control, Self-Assessment (RCSA)/ Risk Assessment preferred&nbsp;</li></ul><ul><li>Significant project management experience&nbsp;</li></ul><ul><li>Bachelor’s degree and/or relevant professional qualification preferred (Law Degree, Compliance/AML Diploma, CAMS Certification with a Legal/Compliance/Control/Auditing background)&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Compliance ,Global Sanctions

This role will play a critical leadership position within the U.S. Commercial Compliance team supporting the U.S. Corporate Card Programs including vPayment, Business Travel Account, Expense Management &amp; Travel Partnerships, @Work, Corporate Account Setup and Spend Enablement, as well as the U.S. issued Global Dollar Card.This person will provide strategic compliance oversight and effective challenge to ensure business strategies and initiatives are compliant with applicable laws, rules and regulations for Corporate commercial products, capabilities and offerings.The compliance efforts for this position will have a particular focus on product development, marketing strategies, risk management initiatives, rewards and benefits, and customer communications.Job responsibilities include:<ul><li>Provide effective challenge over business processes and controls aimed to mitigate risk and ensure compliance with regulatory and policy requirements.</li><li>Effectively inform on the development and implementation of policy and regulatory requirements in the areas of UDAP, general card practices, general banking, and other relevant federal, state and local regulations.</li><li>Play a critical role within each of the Compliance program elements of the Compliance Target Operating Model, covering BU support functions.</li><li>Oversee and effectively challenge on applicable regulations and policies, monitor performance and emerging risks to assess the efficacy of mitigating controls, procedures and practices within the business.</li><li>Collaborate with key compliance subject matter experts as well as partners across the Enterprise, such as the General Counsel's Organization, Audit and Operational Excellence groups.</li></ul>Qualifications<ul><li>Deep regulatory knowledge of the financial regulations applicable to U.S. corporate card products including UDAP.</li><li>Prior credit card industry, compliance, legal or risk experience is a plus.</li><li>Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.</li><li>Ability to exercise good judgment in the development and pursuit of compliant solutions.</li><li>Prior experience of leading and developing high performing teams is a plus.</li><li>Excellent written, verbal, research, analytical, and interpersonal skills.</li><li>Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.</li><li>Bachelor’s degree required; advanced degree preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.The Technology Community Office is in search of a Senior Engineer - Generative AI to expand the team and our ability to deliver positive community experiences to developers at American Express.Who are the Technology Community Office (TCO)The mission of the Technology Community Office is to ensure American Express is positioned as a first-class technology company with a peerless engineering culture. This sees the office encouraging and curating participation in communities both internal and external fostering a sense of belonging among technologists. The office believes strongly in the power of community, not only unlocking the aggregate benefits of collaboration at scale, but the individual benefits that come from being part of a larger whole.Some of the work of the TCO includes fostering innovation, encouraging participation in open-source communities, helping internal Engineering Guilds flourish, sponsoring community efforts such as conferences, foundations, and software organizations, empowering developers though documentation and content, reaching out to external technologists as ambassadors of American Express, building recognition programs, and gathering community sentiment feedback. Ultimately, the work of the TCO is to encourage and maximize the human side of technology, anywhere people are coming together to do their best work.Who are You?You are passionate about community&nbsp;– Community work isn’t for everyone, but for you, playing “chief organizer” and assembling teams that are greater than the sum of the parts provides great satisfaction. You bring people together, setting a vision and inspiring people to work toward audacious goals, you connect people to purpose. You’re optimistic about the future of Amex and you’re tenacious in working to make it real.You lift others&nbsp;– Your satisfaction comes from winning as a team. You build common tools and documentation to empower others to be their best. You mentor other developers and help them succeed. You understand the power of recognition and frequently dole out authentic praise. Colleagues do better work and enjoy doing it on a team with you.You lead without authority&nbsp;– You’re not afraid to sit at the head of the table, and rarely remember your official title. You produce content that is consumed widely, your ideas are discussed and adopted at increasing orbits of influence. You enjoy speaking to large groups and lending your voice in group settings. People have changed the way they think and do work because they spent time with you. Others look to you for understanding and advice.You are professionally curious&nbsp;– You bring clarity to the confusing and you thrive on exploration. You seek data to drive your decisions and are ready to learn. You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”. You seek alternate perspectives and use them to make connections that others have overlooked.Basic Qualifications:<ul><li>5+ years of professional software development experience.</li><li>Proven, strong Python skills, including advanced algorithms are a must.</li><li>Experience in design/architecture of systems.</li><li>Full software development lifecycle experience.</li><li>Skilled in deploying and scaling products in public cloud.</li><li>Knowledge of Generative AI and Large Language Model inference.</li><li>Knowledge of AI tools and frameworks, such as Langchain, LlamaIndex, Semantic Kernel, etc.</li><li>Experience in Data Science and analytics a big plus.</li><li>Passion for cutting edge technologies and excitement to be part of a Research &amp; Development team.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Python Engineer - Generative AI

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.The GFCSU/USIU Training and Procedures team will be tasked with creating, maintaining and delivering all GFCSU/USIU&nbsp; Investigations-related Procedures and Training Material&nbsp; (AML, Screening, Enhanced Due Diligence and Payments Monitoring) in accordance with GFCC-issued standards; overseeing and collaborating on GFCSU/USIU&nbsp; training efforts; aligning with the GFCSU/USIU&nbsp; and stakeholders on efficiencies to improve investigative processes; collaborating with international markets to align on processes and expectations; serving as a liaison for quality control-related referrals impacting the GFCSU/USIU ; aligning with key stakeholders in the GFCSU/USIU&nbsp; and GFCC on various procedural, operational, and training impacts; and other related responsibilities in support of the success of the program.&nbsp;How will you make an impact in this role?This role will serve as a Training Manager supporting the responsibilities noted above, with an emphasis on the training process, as well as eventually leading a team of supporting compliance analysts.&nbsp;The ideal candidate should have a strong passion for process improvement, training, and development, possess a fundamental understanding of GFCSU/USIU processes and procedures, and a proactive drive to partner with Investigations Leaders to drive effective procedural processes.&nbsp;Responsibilities:<ul><li>Drafting, maintaining and delivering training materials related to GFCSU/USIU processes and day-to-day work functions for all pillars of the GFCSU/USIU program as needed;</li><li>Ensuring adherence to legal and regulatory standards, as well as internal quality requirements for investigations and local market SAR/STR filings;</li><li>Developing a team of analysts, including providing applicable training and coaching tailored to strengthen ability to support effective and adaptable procedures and training sessions based on individual and business needs</li><li>Evaluating team and individual performance against expectations and deliverables of GFCSU/USIU Training and Procedures team initiatives, and supporting team engagement and dynamics</li><li>Partnering with global investigations teams on areas of training and alignment need;</li><li>Engaging in quality-related analysis and trend identification of investigative work, and proposing remedial steps to address deficiencies;</li><li>Strategizing on how to drive innovation and efficiency for GFCSU/USIU processes and GFCC initiatives.</li></ul>Minimum Qualifications:<ul><li>Equivalent work experience or a bachelor's degree in one of the following fields of study: Criminal Justice, English, Journalism, Finance, Accounting, or other fields involving intensive research, writing, or data analysis</li><li>2+ years of work experience developing and supporting a department training process, including drafting new training processes and revising existing processes.</li><li>Knowledge of criminal typologies associated with financial products and services</li><li>Experience supporting and responding to external regulatory reviews and internal governance reviews</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to influence, gain support, and resolve conflict</li><li>Keen attention to detail, proven analytical and problem-solving skills, demonstrated leadership abilities, and effective communication skills</li><li>Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint</li></ul>Preferred Qualifications:<ul><li>Expertise in GFCSU/USIU Polices, Process and Procedures as well as understanding of AML-related laws and regulations and other guidance</li><li>6+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement</li><li>Experience with creating and delivering effective training with demonstrable results, coupled with a strong drive to develop and coach GFCSU/USIU team members</li><li>Familiarity with large sets of financial data and experience developing reports and outlining data requirements</li><li>A strong candidate will also be able to manage multiple tasks simultaneously; be an enthusiastic self-starter; and deadline-driven team player</li><li>CAMS certified or equivalent preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Compliance: Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Position OverviewThe Director of Internal Fraud Event Response is responsible for the development of advanced analytics that enable strategic insights, internal fraud identification, control evaluation, outlier analysis, and compensating control implementation in response to emerging internal fraud risk.&nbsp; The Director will provide guidance, best practice, and code validation for other analytic staff across the IFCOE. The successful candidate will play a critical role in protecting American Express from insider-driven risks. This leader will support the creation of data driven decision making for internal fraud response across the enterprise, while ensuring strong alignment between analytics, operational execution, and rules strategy.&nbsp;Reporting to the Vice President of Internal Fraud Event Response, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection response that will inform control enhancements, policy changes, and detection strategy implementation. The ideal candidate has a strong background in fraud analytics, coding, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.Key Responsibilities:<ul><li>Create and implement compensating controls to address emerging risks and regulatory changes.</li><li>Provide analytic support to more junior analytic staff</li><li>Respond to executive and board requests with timely, data-driven insights and recommendations.</li><li>Support continuous improvement of internal fraud detection models and analytic tools in partnership with the Detection Analytics team.</li><li>Develop statistical modeling, machine learning, and data visualization to identify fraud patterns and emerging threats impacting the industry and American Express.</li><li>Ensure the integrity, aggregation, and interpretation of data supporting internal fraud capabilities</li><li>Lead rapid response initiatives to address new fraud schemes or internal and external fraud events.</li><li>Create ad hoc analysis in response to requests from Executive leadership, providing actionable insights under tight deadlines.</li><li>Collaborate with compliance, audit, and risk management teams to ensure effective risk identification, assessment, and mitigation strategies</li><li>Serve as a key liaison with executive leadership, board members, and regulatory bodies.</li><li>Communicate complex analytic findings and risk assessments in clear, actionable terms for non-technical stakeholders.</li><li>Ensure all internal fraud analytics and controls comply with relevant laws, regulations, and internal policies.</li><li>Stay abreast of regulatory developments and industry best practices, updating processes as needed.</li><li>Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.</li><li>Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.</li><li>Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.</li><li>Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards.</li><li>Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks.</li><li>Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.</li><li>Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.</li><li>Leverage automation, data visualization, and analytics to continuously refine detection logic.</li><li>Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.</li></ul>Qualifications:<ul><li>10 years of experience in internal fraud detection, fraud risk management, rules development, or analytics, preferably in financial services or payments.</li><li>Demonstrated experience designing and implementing fraud detection rules or models in a production environment.</li><li>Strong understanding of internal fraud typologies, control design, and risk frameworks.</li><li>Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.).</li><li>Experience working with rule management systems, case management platforms, large database environments/warehouses, and decision engines.</li><li>Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance.</li><li>Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Director, Internal Fraud Event Response

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across GCS. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth.This Manager role would be based in New York and would be focused on driving 'Refer-A-Business &amp; Co-Brand Digital Acquisition Analytics'. The incumbent will be responsible for driving innovative analytical solutions and strategies that helps in driving offer personalization and digital targeting by effectively collaborating with stakeholders across Global Commercial Services, Enterprise Digital and Data Solutions group. They will be challenged with designing and creating world class marketing analytics by leveraging machine learning, advanced methodologies and emerging AI.A very important focus for the role shall be quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business.How will you make an impact in this role?<ul><li>You will lead analytical work that fuels the next generation of AMEX’s&nbsp;Commercial Digital acquisition engine. You will design and implement data-driven strategies, build scalable analytical solutions, and collaborate across business, digital, and technology teams to&nbsp;optimize&nbsp;targeting, personalization, and prospect conversion.</li><li>This role is ideal for someone who is passionate about digital marketing analytics, eager to help shape how AMEX engages Commercial&nbsp;prospects in a dynamic and competitive digital landscape and enthusiastic about emerging AI and GenAI capabilities.</li><li>Develop analytical solutions and data products&nbsp;that improve targeting accuracy, personalization, and digital acquisition performance across the AMEX website.</li><li>Own end-to-end analyses&nbsp;focused on audience segmentation, experimentation, funnel optimization, and identification of acquisition opportunities.</li><li>Build and enhance models and decisioning strategies, leveraging AMEX’s vast first-party data and evolving digital intelligence capabilities.</li><li>Drive experimentation,&nbsp;performance&nbsp;measurement&nbsp;and&nbsp;Investment optimization&nbsp;-&nbsp;designing test structures, evaluating results, and making actionable recommendations to improve conversion and efficiency.</li><li>Collaborate closely with cross-functional partners&nbsp;across American Express to ensure&nbsp;implementation of analytical solutions and ensure business impact.</li><li>Synthesize insights&nbsp;and clearly communicate findings and strategy implications to leaders and stakeholders across the organization.</li><li>Champion innovation and continuous improvement,&nbsp;bringing forward&nbsp;new ideas&nbsp;in digital analytics, advanced modeling techniques, Gen AI use-cases&nbsp;and scalable data automation that future-proof AMEX’s digital acquisition&nbsp;engine.</li><li>Apply emerging AI and GenAI&nbsp;techniques,&nbsp;such as intelligent customer journey optimization, semantic&nbsp;modeling&nbsp;and automated insights to enhance targeting precision and analytical productivity.</li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics).</li><li>Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner.</li><li>Experience with building ML models like&nbsp;XGBoost, K-Means,&nbsp;etc&nbsp;with&nbsp;proficiency&nbsp;in analytical tools such as&nbsp;SQL, Python,&nbsp;or similar; knowledge of digital analytics or experimentation frameworks is a plus.</li><li>Experience collaborating within cross-functional teams and influencing decisions through data-driven insights.</li><li>Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.</li><li>Excellent communication and interpersonal skills with demonstrated ability / proven track record of striking balance between thought leadership, and converting business needs into analytical plans.</li><li>Ability to manage several concurrent projects through collaboration across teams/geographies.</li></ul>Preferred Qualifications:<ul><li>Master's Degree in a quantitative field (e.g. Finance, Engineering, Physics, Mathematics, Computer Science or Economics).</li><li>Experience in digital marketing analytics, personalization, website optimization, or acquisition strategy.</li><li>Familiarity with digital ecosystem tools such as clickstream analytics platforms, identity frameworks, or real-time recommender systems.</li><li>Familiarity and interest in applying emerging AI and Gen AI capabilities to improve digital targeting outcomes.</li><li>Experience designing and analyzing A/B tests,&nbsp;optimizing&nbsp;digital funnels, or improving performance through data-driven experimentation.</li><li>Strong communication&nbsp;skills with the ability to influence partners and drive action.</li><li>Demonstrated project management skills with complex projects and the ability to articulate a clear perspective while maintaining relationships and fostering a collaborative environment.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;American Express Global Commercial Services (GCS) is a Global leader in the Commercial Payments Solutions space. This exciting and fast-growing business seeks to drive the success of businesses around the world, rooted in the truth that when our business customers thrive, so do we.&nbsp;The American Express Business Platinum charge product leads the premium business card space and drives superior engagement metrics for GCS. The product makes up a significant share of GCS revenue. Its storied brand, exceptional servicing, and roster of premium benefits deliver compelling value for Members across both business and lifestyle needs.This individual will be responsible for driving continued portfolio growth and satisfaction by working closely with marketing, servicing, account management, and benefit owners on customer-focused strategies, including benefit engagement and retention. In addition, they will partner with internal teams to launch new premium features/programs. This role provides high visibility across a broad range of teams. It requires a strategic thinker and problem solver who is passionate about the customer and delivering differentiated customer experiences.&nbsp;Key Responsibilities:<ul><li>Manage key card benefits, including benefit strategy, performance metrics, and issue management</li><li>Partner closely with key partner teams including Customer Marketing, AmexTravel, One AP, and Retention teams to influence benefit placement, messaging and overall engagement strategy</li><li>Analyze key portfolio and customer metrics to deeply understand core customer needs and benefit performance</li><li>Innovate and launch premium business offers, rewards and benefits</li><li>Confident, meticulous project management across a highly matrixed teams to drive initiatives forward</li></ul>Qualifications:<ul><li>5+ years of relevant experience</li><li>Solutions-oriented, customer-first strategic thinker with attention to detail</li><li>General manager mindset with financial competency and marketing knowledge</li><li>Expert project management skills and ability to launch end-to-end initiatives with seamless execution</li><li>Demonstrated ability to bring others along and get things done through influence</li><li>Passion for solving customer needs, and the confidence to challenge the status quo</li><li>Excellent oral and written communications skills with audiences of all levels of seniority</li><li>Ability to define and execute multiple workstreams at a time, autonomously</li><li>Bachelor's degree</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Product Management (Business Platinum)

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing at American Express. With a range of opportunities, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.&nbsp; About Enterprise Architecture:<ul><li>Enterprise Architecture is an organization at American Express. The four pillars of Enterprise Architecture include:</li><li>Architecture as Code:&nbsp;this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.</li><li>Architecture as Design:&nbsp;this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.</li><li>Governance:&nbsp;this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance.</li><li>Colleague Enablement:&nbsp;this pillar is focused on colleague development, recognition, training, and enterprise outreach. The Architecture as Code team is driving a new way of building web experiences for our customer.&nbsp; We are looking for a forward-thinking Software Engineer III who will be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be hands on in designing the fundamental architecture that powers our web frameworks like content management, search and navigation and we authoring.&nbsp; </li></ul>Roles and Responsibilities:<ul><li>Contribute to high level design as well as detailed design of complex subsystems with emphasis in high availability and low latency.</li><li>Define and revise architectural guiding principles to steer our platform and solution development together with our other solution architects.</li><li>Conduct proof of concept to validate the feasibility and performance of proposed solutions aligning with project goals and requirements.</li><li>Engage and work with cross-functional leaders to understand and help define business principles, goals, and strategy within scope of&nbsp;</li><li>responsibility. Stay current with industry trends and emerging technologies</li><li>Expertise in the definition and implementation of effective software engineering practices and processes that result in high speed to market: i.e., open-source style project maintainers, PR review process, issue triage, code reviews, code contribution metrics definition, test automation strategy, CI/CD optimization, etc.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in computer science, Computer Science Engineering, or related field.</li><li>3+ years of software development experience. Experience in all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications.</li><li>3+ years of development experience with Web Technologies (HTML, CSS, JavaScript, React, Next.js etc.).</li><li>Demonstrated experience in Agile development, application design, software development, and testing.</li><li>Strong technical capability with an intense desire to learn new skills and industry trends.</li><li>Demonstrated experience with object-oriented design and coding with variety of languages and proven ability to understand and use complex data structures and associated components.</li><li>Must be willing and able to express new ideas, concerns, and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Must have experience of writing applications for deployment on cloud environment including OpenShift and Docker containers.</li><li>Must have experience with performance and monitoring tools e.g., Splunk, Dynatrace, ELK.</li><li>Analytical skills and knack of looking for non-obvious solutions.</li><li>Knowledge CI/CD, system testing, test automation. Experience in infrastructure, application monitoring, platform stabilization, and Investment performance a plus.</li></ul>Preferred Qualifications:<ul><li>Experience with public cloud systems.</li><li>Knowledge of Function as a Service (FaaS) &amp; Lambda.</li><li>Experience with Event Driven and Reactive Programming.</li><li>Experience developing solutions considering web privacy and security regulations</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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