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POSITION SUMMARY:Adjunct Faculty responsibilities include classroom instruction, facilitating meaningful learning of course outcomes, assisting students toward successful program completion, and promoting the academic well-being of the program. Adjunct Faculty also participate in activities that promote the stature of the academic programs, Departments, and Colleges and abide by the mandates set by the South University Board of Trustees and Administration. Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking and expansion. The ideal candidate will have a flexible schedule, allowing them to teach during the day and in the evening as needed. This in an on-campus position. Not Remote.KEY JOB ELEMENTS: <ul><li>Perform Faculty responsibilities as outlined in the faculty job description and the Faculty Supplement to the South University Employee Handbook.</li><li>Designs and delivers instruction in alignment with the South University model.</li><li>Relates professional/life/industry experience to learning by continuing professional/technical skills development and introducing professional/industry perspective into courses.</li><li>Promotes student success by showing flexibility and exhibiting a passion for teaching and students.</li><li>Manages the educational process to ensure a positive educational experience.</li><li>Practices effective outreach to at-risk and/or absent students.</li><li>Communicates consistently and effectively with Supervisors, University Administrators, Faculty, and other South University Departments.</li><li>Manages the learning environment by keeping accurate records and enforcing academic policies consistent with the University, College/School, Campus, or Online Division.</li><li>Participates in the Faculty development process to enhance knowledge, skills, and abilities.</li><li>Supports the local campus by participating in committee events such as orientation and graduation, as well as various other workshops and meetings. (Campus). </li></ul>REQUIREMENTS: <ul><li>For graduate programs, a terminal degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (a minimum of 18 graduate semester hours in the teaching discipline), is required.</li><li>For undergraduate programs, a master’s degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline), is required.</li><li>For associates degree programs in the Occupational Therapist Assistant program, a minimum of a bachelor's degree in occupational therapy from a regionally accredited university is required; OR a minimum of a bachelor's degree in occupational therapy and a master's degree or Doctoral degree in a related field from a regionally accredited university required.</li><li>Master's degree in occupational therapy with teaching experience or a doctoral degree in occupational therapy from a regionally accredited university and teaching experience preferred.&nbsp;</li><li>For OTA lab assistant position, an entry-level occupational therapy assistant associate's degree (OTA) is required.</li><li>At least six months of teaching experience at another post-secondary education institution (preferred).</li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>Membership in a professional association tied to the area of instruction (preferred).</li><li>Practical experience in the discipline of the program and knowledge of current best practices (in the field).</li><li>Excellent verbal and written communication skills, including the ability to build successful relationships with students and faculty.</li><li>Excellent time management and attention to detail. Computer-based skills (i.e., software, analytical, and report writing skills) and experience with computerized learning management systems. </li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate Degree

South University

Lab Assistant, Occupational Therapy Program

SUMMARY:&nbsp;&nbsp;Under general supervision of the Campus Director and Dean for Academic Affairs and Operations perform, coordinate and oversee campus administrative duties in support of the campus academic programs, campus and general administrative needs as defined in the job elements below. This position requires the ability to act confidentially, handle sensitive information and exercise independent judgment.&nbsp; Some technical knowledge of the specific area of assignment may also be required.KEY JOB ELEMENTS:<ul><li>Performs academic, campus and limited general administrative and clerical duties as assigned by the Campus Director &amp; Dean of Academic Affairs and Operations.&nbsp;</li><li>Collaborate with Vice Chancellors, Assistant Vice Chancellors, University Directors, College Deans and Department Chairs in carrying out the priorities of the University including but not limited to items pertaining to supporting programmatic accreditation and assessment reporting.</li><li>Maintains correspondence logs, files, information databases, and other tracking systems as necessary.&nbsp; </li><li>Prepares Executive Committee, OPM, PACs, and other programmatic meeting minutes. </li><li>Organizes programmatic meeting dates, meeting structure, and sends out agendas.&nbsp; Distributes Executive Committee weekly KPI updates to campus program leaders. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked.</li><li>Create, distribute and collect faculty contracts, student files, and faculty files containing required programmatic documentation.</li><li>Assists with directing students with locating campus leaders, including directing them toward offices, phone, e-mail or classrooms. </li><li>Ensure signage for classrooms, campus services and office spaces are clearly marked and accessible.&nbsp; </li><li>If requested by Campus Director, may provide new employees with on boarding information, such as tours and campus directories, office or cubicle accommodations, employee access badges; business cards, and ensure new hires have necessary equipment and accesses to assume assigned duties on day one.&nbsp; </li><li>Maintain campus keys in coordination with the university Director of Facilities and Campus Director/Dean of Academic Affairs and Operations.</li><li>Ensure employee engagement and recognition activities are organized and occurring on a regular schedule, such as service awards, employee recognition and leading employee engagement committee work.</li><li>Responsible for onboarding of new hires.&nbsp; This includes I-9 completion and background check completion.&nbsp; </li><li>Maintain all personnel files.&nbsp;</li><li>Responsible for all adjunct contracts and appointment letters.&nbsp; </li><li>Ensures adjunct pay is calculated and submitted timely on the pay schedule.&nbsp; </li><li>Responsible for all proctor scheduling, contracts and payments.&nbsp;</li><li>Responsible for monitoring all job postings for the campus and reviewing applicants for qualifications.&nbsp; Once qualified, responsible for sending to hiring managers and assisting with the scheduling of interviews. &nbsp;</li><li>Campus purchasing support for local service providers and suppliers. Includes ordering office or program related supplies and scheduling assistance as necessary.&nbsp;</li><li> Maintains office equipment such as fax machines, postage meters, copy machines and printers.&nbsp; </li><li>Responsible for mail distribution and receiving support.</li><li>A cell phone is required for use during work hours and after hours as needed.&nbsp;&nbsp; </li><li>This position requires flexibility with schedule as needed to support the campus events.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTS:&nbsp;<ul><li>Bachelor’s Degree in a related discipline.</li><li>Minimum of four years’ progressively more responsible administrative experience in a corporate or academic environment supporting mid to upper-level manager(s). </li><li>1-2 years of previous HR experience preferred</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills.</li><li>Superior organizational and problem resolution skills.</li><li>Business computing skills (validated by testing where applicable) to include the following:</li></ul><ul><ul><li>Advanced proficiency level for Word </li><li>Basic proficiency level for Excel </li><li>Advanced proficiency level for Power Point </li><li>Basic proficiency level for Outlook</li></ul></ul><ul><li>Ability to use database programs (CampusVue)</li></ul><ul><li>Professional telephone/video manner and personal appearance.&nbsp;</li></ul>ENVIRONMENT:&nbsp;&nbsp;The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

Campus Executive Assistant - HRC

SUMMARY:&nbsp;&nbsp; The Education Clinical Coordinator (ECC) for the Physician Assistant Program is responsible for securing, cultivating, and managing clinical educational sites to ensure optimal clinical experiences for students. This hybrid position requires the incumbent to work both on campus and in the field, conducting regular visits with preceptors and health system administrators to strengthen relationships and enhance communication between hospitals and the university. The ECC will bridge the gap between clinical sites and the university, facilitating smooth operations and ensuring the program's high standards are maintained.In addition to these core responsibilities, the ECC plays a pivotal role in providing professional development opportunities for students, addressing student concerns while they are working in clinical sites, and evaluating clinical sites to ensure they meet the educational needs of the program and students. The ECC will work closely with program leadership to integrate clinical education principles into the curriculum and provide ongoing assistance regarding clinical contracts, preceptor agreements, and student placements. The role also involves proactive problem-solving for student clinical shift dilemmas and assisting with the investigation of clinical student issues that require academic actions in accordance with South University policies and procedures.KEY JOB ELEMENTS:<ul><li>Secure and cultivate clinical education sites for the Physician Assistant Program.</li><li>Independently initiate clinical department activities, including student placement in clinical rotations to ensure students meet standards for the program with adequate rotation slots throughout the clinical year.</li><li>Serve as the primary liaison between clinical sites and the university to facilitate effective communication and collaboration between hospital administrators, preceptors, and university faculty.</li><li>Conduct regular site visits to preceptors and health system administrators to maintain and improve relationships.</li><li>Guide students effectively through the process and procedure for document submission to include credentialing requirements, background checks/urine drug screens and immunizations, prior to and during clinical rotations.</li><li>Provide advisement and proactive problem-solving for students regarding clinical scheduling and clinical shift dilemmas.</li><li>Ensure clinical sites provide a high-quality learning environment for students with proper documentation and data collection. </li><li>Coordinate the ongoing maintenance of the clinical curriculum in the relevant digital system including auditing affiliation agreements, student-required logging/submissions, and preceptor files with the currency of licensure. </li><li>Assist in the development and revision of the program’s promotional materials including but not limited to print materials, website, and other marketing materials.</li><li>Organize quarterly registration process and monitor attendance for all current students in the program. </li><li>Maintain documentation to coordinate outside lecturer/preceptor payments, purchase orders, check requests, and vendor requests.</li><li>Complete verification of graduation forms for credentialing services and aid alumni in obtaining required documentation for licensure.</li><li>Assist in planning program activities such as admissions interviews, orientation, graduation, CPR certification courses, alumni events.</li><li>Complete other duties as assigned.</li></ul>JOB REQUIREMENTS: (Knowledge, Skills and Abilities):&nbsp; Knowledge:&nbsp; <ul><li>Bachelor’s degree required with a preference for a Master’s degree in Healthcare Administration, Management or related field.</li><li>Clinical healthcare system experience or clinical administrative experience preferred.</li><li>Experience with computerized administrative systems. Proficient with the use standard office applications on personal computers.</li><li>Ability to read, understand, interpret and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to effectively present information to faculty, academic and campus leaders, hospital administrators, corporate leaders, and public groups. </li><li>Accreditation (federal, state, regional), and/or programmatic experience preferred.</li><li>Knowledge of planning and scheduling techniques.</li><li>Experience with hospital credentialing processes preferred.</li></ul>Skills:&nbsp; <ul><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills with both the university and external clinical population. </li><li>Superior organizational and problem resolution skills.</li><li>Strong basic computer software (MS Office) skills.</li></ul>Abilities:&nbsp; <ul><li>Ability to interact effectively as a member of a team and work collaboratively with all departments.</li><li>Ability to listen to individuals (e.g., students, health system administrators, etc.) and to understand and respond positively to their requests.</li><li>Ability to work without close supervision and to set one’s own priorities and work schedule. </li><li>Ability to work both on campus and in the field, conducting regular visits with preceptors and health system administrators to strengthen relationships and enhance communication between hospitals and the university.</li></ul>&nbsp;WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

Education Clinical Coordinator, Physician Assistant 

POSITION SUMMARY:The Education Clinical Coordinator (ECC) for the Anesthesiologist Assistant Program is responsible for securing, cultivating, and managing clinical educational sites to ensure optimal clinical experiences for students. This hybrid position requires the incumbent to work both on campus and in the field, conducting regular visits with preceptors and health system administrators to strengthen relationships and enhance communication between hospitals and the university. The ECC will bridge the gap between clinical sites and the university, facilitating smooth operations and ensuring the program's high standards are maintained.In addition to these core responsibilities, the ECC plays a pivotal role in providing professional development opportunities for students, addressing student concerns while they are working in clinical sites, and evaluating clinical sites to ensure they meet the educational needs of the program and students. The ECC will work closely with program leadership to integrate clinical education principles into the curriculum and provide ongoing assistance regarding clinical contracts, preceptor agreements, and student placements. The role also involves proactive problem-solving for student clinical shift dilemmas and assisting with the investigation of clinical student issues that require academic actions in accordance with South University policies and procedures.KEY JOB ELEMENTS:<ul><li>Secure and cultivate clinical education sites for the Anesthesiologist Assistant Program.</li><li>Initiate clinical department activities, including student placement in clinical rotations to ensure students meet standards for the program with adequate rotation slots throughout the clinical year.</li><li>Serve as the primary liaison between clinical sites and the university to facilitate effective communication and collaboration between hospital administrators, preceptors, and university faculty.</li><li>Conduct regular site visits to preceptors and health system administrators to maintain and improve relationships.</li><li>Ensure clinical sites provide a high-quality learning environment for students with proper documentation and data collection.</li><li>Guide students effectively through the process and procedure for document submission to include credentialing requirements, background checks/urine drug screens and immunizations, prior to and during clinical rotations.</li><li>Provide advisement and proactive problem-solving for students regarding clinical scheduling and clinical shift dilemmas.</li><li>Coordinate the ongoing maintenance of the clinical curriculum in the relevant digital system including auditing affiliation agreements, student-required logging/submissions, and preceptor files with the currency of licensure.</li><li>Assist in the development and revision of the program’s promotional materials including but not limited to print materials, website, and other marketing materials.</li><li>Organize quarterly registration process and monitor attendance for all current students in the program.</li><li>Maintain documentation to coordinate outside lecturer/preceptor payments, purchase orders, check requests, and vendor requests.</li><li>Complete verification of graduation forms for credentialing services and aid alumni in obtaining required documentation for licensure.</li><li>Assist in planning program activities such as admissions interviews, orientation, graduation, CPR certification courses, alumni events.</li><li>Carry out other duties as assigned.</li></ul>POSITION REQUIREMENTS:<ul><li>Undergraduate degree with a preference for a Master’s degree in Healthcare Administration, Management or related field.</li><li>Clinical healthcare system experience or clinical administrative experience preferred.</li><li>Experience with computerized administrative systems. Proficient with the use standard office applications on personal computers.</li><li>Ability to read, understand, interpret and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or members of the academic or business community.</li><li>Ability to effectively present information to faculty, academic and campus leaders, hospital administrators, corporate leaders, and public groups.</li></ul>WORK ENVIRONMENT:The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive. JobFamilyAll PositionsEducationLevelBachelor’s Degree

Education Clinical Coordinator, Anesthesiologist Assistant 

POSITION SUMMARY: The Nursing Clinical Adjunct is responsible for the general effectiveness of the clinical experiences. He/she has primary responsibility for preparing and teaching clinical and/or laboratory nursing courses. The Nursing Clinical Adjunct works with the Lead Clinical Faculty, the Clinical Coordinator, and the Program Director.&nbsp;This position is campus-based. Not Remote.KEY JOB ELEMENTS:<ul><li>The Nursing Clinical Adjunct is an adjunct clinical faculty member who:</li><li>Supervises students in clinical practice, internships, observations, field experiences, nursing labs, and other similar course and graduation requirements </li><li>Counsels or refers students with identified clinical performance problems.</li><li>Maintains the highest moral and ethical standards as an educator, as a nursing professional, and as a responsible member of the community.</li><li>Debriefs and evaluates students in clinical practice, observations, and field experiences.</li><li>Teaches the number of hours and courses stated in the employment contract for the stated time periods.</li><li>Meets all clinicals and other scheduled responsibilities such as office hours and meetings at the designated time.</li><li>Articulates course learning outcomes or objectives to ensure student understanding of course learning objectives and expectations.</li><li>Assists the Lead Clinical Faculty with the creation of the course/clinical syllabus </li><li>Creates course materials required to deliver course information in an understandable and interesting manner to ensure students are engaged with the course material to facilitate achievement of the course learning outcomes. </li><li>Adheres to identified office hours and be available to assist students to understand course content and/or clinical scenarios to facilitate the comprehension of materials through one-to-one meeting or in assists students to master course material by being available through “office hours” and or small group sessions</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree with a master’s degree in nursing preferred</li><li>Two years’ experience in the clinical specialty area </li><li>Membership in a professional association related to area of instruction preferred. </li><li>Current knowledge in area of clinical practice.</li><li>Excellent verbal and written communication skills including the ability to build successful relationships with student populations.</li><li>Outstanding conflict resolution skills. </li><li>Demonstrated time management and detail-oriented skills</li><li>Computer based skills (i.e., software, analytical, and report writing skills) </li><li>Demonstrated clinical competency and professional standards of practice. </li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. In the clinical facility, the employee may be required to perform considerable amount of walking or standing, along with operation of complex equipment. The employee may be exposed to chemicals, fumes, and odors and other potentially unsafe conditions. The employee is occasionally required to lift up to 50 pounds unless otherwise specified in the job description and may required to pass health status clearance by the affiliated agency.&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

Adjunct Faculty, Nursing Clinical Instructor 

<h4>Service (Maintenance) Specialist</h4>Homestead Garden - Rapid City, SD Work Schedule: Monday - Friday | 8:00AM - 5:00PMThis position is eligible for:<ul><li>On call pay and Quarterly Renewal Bonuses</li><li>Competitive PTO</li><li>Generous time off - 10 paid holidays, plus diversity day and your birthday</li><li>Paid Caregiver and Paid Parental Leave</li><li>20% Rent, Parking, and Storage Discount for Centerspace rents</li><li>32 Paid Hours of Volunteer Time Off</li><li>Medical/Dental/Vision Benefits – 1st of Month Following Start Date</li><li>Centerspace Stock Purchase Plan</li><li>401(k) match up to 5% per paycheck</li><li>Tuition Reimbursement &amp; Scholarship Program</li></ul>Centerspace was founded in Minot, North Dakota, in 1970. You can find our corporate support offices located in Minneapolis, Minnesota and in Minot North Dakota, along with onsite operations in eight states. From Denver, CO to Minneapolis, MN, our company continues to grow throughout the Midwest, proudly providing apartment homes to thousands of residents, extending our vision to be the premier provider of apartment homes in vibrant communities by focusing on integrity and serving others. Centerspace is built around our employees.&nbsp; Our Mission and Vision unites our employees as one team.Position Summary Responsible for repairs of mechanical or aesthetic issues; general building preventative maintenance; maintaining the environmental conditions of spaces; maintaining accurate levels of inventory related to the building’s mechanical systems; know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual.Expectations Expected to follow instructions, understand established procedures and comply with deadlines.&nbsp; Generally given guidance, but expected to be self-directed once trained.&nbsp; May need assistance in prioritizing duties, and setting deadlines.Essential Duties &amp; Responsibilities include the following. &nbsp;Other duties may be assigned.To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Maintenance:<ul><li>Complete minor and major repairs of mechanical or aesthetic issues to ensure the property is optimally functional, presentable, and safe.</li><li>Perform minor and major HVAC maintenance, such as replacing motors and bearings.</li><li>Change light bulbs, service flush valves, clean mechanical rooms, and plunge toilets.</li><li>Paint and/or wallpaper assigned areas and perform minor repairs to applicable areas.</li><li>Perform minor carpet repairs.</li><li>Demonstrate proficiency and respond appropriately to the building automation and security (including card access if applicable), fire, life, and safety systems.</li><li>Select and monitor service providers to ensure services delivered are the most effective and efficient for the property.</li><li>Perform general building preventative maintenance to ensure equipment is safe and effective for use, and down time with equipment meets or exceeds established specifications.</li><li>Service and monitor the HVAC equipment.</li><li>Maintain the environmental conditions of spaces to ensure the tenant and common space environments are acceptable for optimum use.</li><li>Perform preventative maintenance on:<ul><li>HVAC</li><li>Electrical</li><li>Plumbing</li><li>Lighting</li><li>Doors, locks, and hardware</li><li>Wall treatments</li></ul></li><li>Provide assistance to the Community Leader to ensure that tenant improvements are accurate and address concerns with appropriate contact, such as construction or tenant.</li><li>Monitor and maintain tools.</li><li>Perform assigned duties as prescribed in safety manuals.</li><li>Respond to test situations accurately.</li><li>Maintain sufficient technical and industry contacts and knowledge.</li><li>Participate in after hours on-call programs.</li><li>Assist outside contractors with major inspections.</li><li>Serve as a key contact between community leaders, operations managers, general managers, and tenants.</li><li>Apply current knowledge or devise creative solutions to proactively resolve issues.</li><li>Utilize any tools and/or processes implemented by the organization to assure adherence to quality standards.</li><li>Participate in capital improvements.</li></ul>Administrative:<ul><li>Maintain operating logs and record temperatures, pressures, and chemical level of heavy equipment such as chillers and boilers.</li><li>Complete reports and perform various administrative duties to positively support completion of activities and projects.</li><li>Maintain accurate levels of inventory related to the building’s mechanical systems to ensure optimum levels of inventory are on hand and readily accessible when needed.</li><li>Purchase parts and supplies from vendors; review pricing for competitive rates for parts, services, and supplies.</li><li>Stock items when received.</li></ul>Cleaning:<ul><li>Clean up vacant areas.</li><li>Remove debris from the building and grounds.</li><li>Provide backup for Community Porter.</li></ul>Emergency Situations:<ul><li>Know and perform individual emergency procedures and duties as dictated by the site emergency procedure manual and the safety manual to ensure that actions promote the safety and security of the employees, occupants, and structures, and correct actions are demonstrated in test situations and actual emergencies.</li><li>Promptly respond to all emergency situations, fire alarms, and natural catastrophes.</li><li>Study and know the site-specific emergency manual(s).</li><li>Assist tenant and emergency personnel in swift and careful evacuations when appropriate.</li></ul>Other:<ul><li>Communicates regularly with management, vendors, equipment repair, maintenance, and tenants for day-to-day operational issues.</li><li>Participate in continuous improvement/quality initiatives and identify improvements to, and/or develop new, products, services, or processes to result in the discovery of more efficient and effective methods and/or new offerings.</li><li>May assist with groundskeeping duties such as mowing, weed control, tree/shrub trimming, depending on the property and need.</li><li>May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.</li><li>Assist and/or back up coworkers.</li></ul>Equipment Issued If expected to carry a mobile phone, eligible for a monthly reimbursement or Centerspace issued phone, according to company policy.&nbsp; May have access to a shared company vehicle.&nbsp; Eligible for mileage reimbursement, according to company policy, when no&nbsp;Centerspace owned vehicle is available.Education &amp; Experience<ul><li>Required:&nbsp;2+ years of previous maintenance experience.</li><li>Preferred: Trade school education.</li><li>Certifications and/or Licenses: Have or willing to attain EPA, CPO.</li></ul>Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, MSDS sheets, and procedural manuals. Ability to communicate effectively with supervisor, tenants and vendors.</li><li>Mathematical Skills – Ability to add, subtract, multiply and divide. Calculate figures and amounts such as proportions, percentages, area, ratios, circumference, and volume.</li><li>Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Computer Skills – To perform this job successfully, an individual must be able to efficiently use and navigate on the internet and use web based timekeeping software. Experience with work order systems beneficial.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is required:<ul><li>Constantly (66-100% of the time) - to be on feet, stand, walk; bend, stoop, squat, kneel; use hands and fingers to grasp, grip, turn and feel; reach above shoulders, push, pull, lift and carry; operate equipment and tools; climb stairs and ladders; balance; and talk and hear or effectively and safely communicate. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Lift or move up to 25 pounds.</li><li>Frequently (33-66% of the time) - lift and/or move up to 75 pounds, write reports and drive vehicles.</li><li>Occasionally (1-33% of the time) - sit; lift and/or move more than 75 pounds, although usually with the assistance of another employee and/or equipment.</li></ul>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.&nbsp; Additional details regarding competencies and other duties are available upon request.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.“Centerspace is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Centerspace is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Centerspace are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Centerspace will not tolerate discrimination or harassment based on characteristics. Centerspace encourages applicants of all ages.”

Centerspace

Service (Maintenance) Specialist

Description:
CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.&nbsp; ABOUT THE POSITIONThe Facilities Maintenance Technician will be responsible for providing hands-on support to Civic’s various building infrastructure, including corporate buildings and Credit Union branches. This individual will work under the Facilities team to diagnose, troubleshoot, and provide maintenance to building mechanical, plumbing, and electrical. The Facilities Maintenance Technician will also work collaboratively with the Facilities team to ensure Civic buildings are operating smoothly, identify areas for building maintenance improvement, and provide support to staff members regarding various facilities requests.&nbsp; NORMAL DAY-TO-DAY WORK<ol><li>&nbsp;Provide support in facilities management methodology and practices including site maintenance, physical security, health and safety, space planning, environmental stability and other work environment priorities.</li><li>&nbsp;Create and track work requests in an automated database. Collect and quantify detailed facility information at each location, identify and self-perform replacement and repair actions and support vendor preventative and corrective maintenance of building equipment.</li><li>&nbsp;Collect and support staff/tenant inquiries in an expeditions manner, enforce and update building standards as outlined at each respective facility, identify facility and control system deficiencies and recommend upgrades to enhance equipment reliability, overall safety and security of the Credit Union.</li><li>&nbsp;Perform basic repairs of plumbing and electrical equipment and performance associated preventive maintenance.</li><li>&nbsp;Support daily facilities operations, maintenance and repair actions on equipment, systems and grounds throughout our facilities.&nbsp;</li><li>Work with tenants for routine and non-routine support of common facilities related matters.</li><li>Assist with onboarding new staff in relationship to space planning and coordinate with HR and Technology on any special requirements.</li><li>&nbsp;Conduct periodic building inspections under the direction of Facilities management for condition, health, safety and security deficiencies utilizing designated checklists.</li><li>&nbsp;Coordinate the Credit Union’s vehicle fleet operations, including assessing fleet updates, maintenance and replacement needs.</li><li>&nbsp;Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.1. Minimum 1-3 years’ experience in Facilities Management, BMS, Fire systems, and supporting various facilities related areas.2. Must possess the knowledge and demonstrate the basic building maintenance skills such as, but not limited to replacing switches and receptacles, lighting repairs, repairing plumbing and drain fixtures, basic knowledge of building automation systems, and install and repair basic door hardware (e.g., locksets, closures and cylinders). Be proficient with the use of LOTO and NFPA 70-3. (Arc flash hazard). Familiar with Occupation and Safety and Health Administration (OSHA) regulations4. Must be able to be on-call as needed, 24/7, on a rotating basis.5. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc6. Ability to lift a minimum of 25 lbs. (file boxes, computer).7. Travel required on occasion. Here are a few qualities we’d LIKE for you to have to make you more suited for this position.1. BA/BS in business, project management, engineering or construction management or related field.2. Familiarity with the building project management and construction.3. OSHA 30 certified.4. Certified Maintenance Reliability Professional, and/or Energy Professional designation.&nbsp; CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:&nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278499893

Local Government Federal Credit Union

Facilities Maintenance Technician

Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI278523054

Member Service Advisor, Wilmington (Branch Advisor)

Description:
 OUR CULTURE&nbsp;Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.&nbsp; ABOUT THE POSITIONThis Member Experience Workforce Manager will be responsible for leading workforce planning and management strategies to ensure optimal resource allocation and achievement of the contact center’s service level targets. This role will oversee call volume forecasting, schedule development, real-time adherence monitoring, and performance analysis to optimize workforce productivity. This individual will demonstrate a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment. NORMAL DAY-TO-DAY WORK<ol><li>Develops accurate forecasts of call volume, staffing needs, and workload distribution using historical data, seasonal trends, and business drivers.</li><li>Designs and implements staffing and workforce management models, including capacity plans and long-term staffing strategies to ensure service level goals are met.</li><li>Manages intraday staffing levels to ensure adherence to schedules, adjusting in real time to changes in call volume, absenteeism, or service disruptions.</li><li>Monitors key workforce metrics (ASA, AHT, occupancy, shrinkage, adherence) to maintain performance targets.</li><li>Generates and distributes regular workforce reports (forecast accuracy, schedule adherence, shrinkage, service level, etc.) to leadership.</li><li>Administers workforce management (WFM) systems and ensures accurate data integration from ACD/CRM platforms.</li><li>Continuously evaluates and enhances workforce management technology to improve efficiency and provides actionable insights from performance data to drive operational improvements.</li><li>Leads initiatives to improve scheduling flexibility, agent engagement, and retention through innovative workforce strategies.</li><li>Serves as the subject matter expert on workforce management for the contact center.</li><li>Proactively manages operational challenges, including spikes in call volume or unplanned staff absences, by implementing timely and effective resource allocation strategies.&nbsp;</li><li>Provides data-driven recommendations for staffing adjustments and process enhancements to improve team performance and operational efficiency.</li><li>Partners with operations teams to align workforce strategies with business goals.</li><li>Trains and mentors team members on workforce management tools and best practices.</li><li>Takes ownership of actions, decisions, and results; openly accepts feedback and demonstrates both the willingness and ability to improve.</li><li>Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 7 – 9 years of call center experience, including 1-3 years of managerial experience.</li><li>Experience working with Genesys Cloud CX workforce management software.</li><li>Proven ability to analyze performance data and implement effective workforce solutions.</li><li>Strong understanding of workforce metrics such as ASA (Average Speed of Answer), AHT (Average Handle Time), and FTE (Full-Time Equivalent).</li><li>Excellent problem-solving skills and the ability to make decisions under pressure.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Must be able to work onsite at Credit Union administrative headquarters.</li><li>Travel required sometimes.</li></ol> Here are a few qualities we’d LIKE for you to have to make you more suited for this position.<ol><li>Experience in financial services or credit unions.</li><li>Proven ability to thrive in a fast-paced, dynamic environment with a strong track record of adaptability and responsiveness to changing priorities.</li><li>Analytical mindset with proficiency in tools such as Excel, SQL, or BI software for data analysis.</li><li>Exceptional communication skills for presenting insights and recommendations to stakeholders.</li><li>Understanding of regulatory compliance and customer service excellence.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: &nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> 

Requirements:
 PI278523055

Contact Center Workforce Manager

Position Title: CRM Enrollment Coordinator Department: Enrollment (ENL) Division: Enrollment Services (ENS) Employee Status: Full-time Type: Professional Staff Association (PSA) Grade: M Salary: ($58,222 - $60,000 annually) FLSA: Exempt Classification: Tech/Professional Priority Application Deadline:&nbsp;October 13th, 2025 ______________________________________________________________________________ Reporting Relationships Reports to: Director of New Student Enrollment Supervision Exercised: Functional supervision may be exercised over interns and student workers. Job Summary Located at the Main Campus, this position will be responsible for leading and organizing multiple targeted CRM programs through direct mail and email to drive enrollment and increase enrollment and retention. The CRM Enrollment Specialist with work alongside the Coordinators of New Student Enrollment on recruitment strategies through the development of written communication through the CRM database. The CRM Enrollment Specialist will be responsible for the development of targeted marketing messages for specific programs and targeted student populations. This position will be responsible to create and maintain a communication calendar that aligns with college events and enrollment goals. In addition, they will also conduct recruiting activities in selected areas as necessary. They will assist prospective students and the parents in their transition to Rock Valley College. The CRM Enrollment Specialist will have recruitment goals to focus on developing and implementing recruitment and marketing strategies designed to meet the needs of the adult population and nontraditional students. The CRM Enrollment Specialist will be evaluated on the implementation of communication strategies in all CRM channels and will support the Enrollment Team in delivering a student centered approach to college. Essential Duties and Responsibilities include the following. Related duties may be assigned. 1. Support the Enrollment Team to create a cohesive and coordinated messaging strategy across all channels. Ensure also that all channels content strategy aligns with the colleges’ goals and strategic plan. 2. Build dashboards &amp; develop reports to analyze and share campaign performances 3. Organize the integration and development of new processes to add additional channels to the program in-line with email strategy. 4. Propose and execute a CRM testing roadmap to optimize impact of key campaigns and touchpoints, to increase college Enrollment and Retention efforts. 5. Own the development of emails and journey map to support new and existing campaigns 6. Subject matter expert on executing within Salesforce Marketing Cloud 7. Find solutions to issues that arise when features do not work as intended. Work with the team to seek out the answer, work-around, or an alternate solution to fulfil the feature request to the team’s satisfaction. 8. Conduct themselves in a professional manner and hold true the core values of Rock Valley College and collaborate with others. 9. Develop, manage and maintain contact with schools and appropriate community agencies to reach prospective students. 10. Track students through the admission funnel to ensure communication of necessary steps to enroll at RVC. 11. Provide feedback and detailed reports on any recruitment activities weekly, daily, monthly. 12. Work together with colleagues to communicate and execute best practices in territory communication. 13. Coordinate recruitment activities including outreach efforts, campus visits, presentations to large and small groups, etc. 14. Demonstrate and possess a strong understanding of cultural competency, and how to communicate effectively to different audiences. 15. Provide support for any student support initiative on or off campus to recruit and retain students at RVC. 16. Ensure all students in assigned territory are aware of deadlines, application procedures, and financial aid eligibility criteria. 17. Assist in analyzing application and enrollment trends to proactively respond and adjust territory recruitment strategies. 18. Assist Academic &amp; Career Advising during peak times by advising new students. 19. May be asked to advise targeted programs upon request. 20. Make referrals to students for career advising, academic advising, and/or personal counseling. 21. Understand FAFSA deadlines, process, procedures, and changes in order to accurately advise students. 22. Collaborate with Student Support Service departments to accomplish enrollment goals of the college. 23. Lead in the development of recruitment initiatives in region to be conducted with schools and individual one-on-one meetings throughout the year to discuss the Getting Started steps. 24. Independently schedule and deliver presentations at area schools, businesses, libraries and social service agencies as assigned. 25. Conduct outreach to prospective students and families using telephone and other current technologies. 26. Communicate and respond to student inquiries in a timely manner. 27. Meet with prospective students and families to help them get started at RVC. 28. Assist in the development and implementation of recruitment plans, based on data analysis and integrated with marketing strategies for the college. 29. Assist in the coordination of timely tele-counseling efforts to all student groups. 30. Maintain student confidentiality and adhere to FERPA regulations. 31. Maintain knowledge of current research information related to traditional learner needs and trends and share information learned with the Enrollment Services team. 32. Maintain on a daily bases the college’s database systems. 33. Special projects as assigned by the Manager of New Student Enrollment, the Dean of Enrollment Services, and the V.P. of Student Affairs. 34. Evening and weekend work will be required. 35. Serve on RVC committees as needed. 36. Perform other duties as assigned by the Manager of New Student Enrollment, the Dean of Enrollment Services, and the V.P. of Student Affairs. 37. Regular attendance is expected. 38. Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor’s degree required. Must have a valid driver’s license. Experience with Microsoft Office Suite, College Database systems and other PC applications. Knowledge of data collection and analysis. Experience working with diverse students, faculty and staff. Preferred Qualifications Experience working in a community college setting preferred. Experience in admissions/recruiting, social services, higher education or equivalent work, and knowledge of local high schools and community organizations preferred. Bi-lingual proficiency (Spanish) is highly desirable. Required Attributes Demonstrate strong oral and written communications skills. Ability to work in a team setting. Ability and skill to work with diverse students, faculty, and staff. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear

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