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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Financial Analyst of Asset-backed Securitization (“ABS”) is a key position within Global Treasury Controllership. ABS provides one of the primary funding sources for American Express. American Express periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.&nbsp;The ABS Controllership team is responsible for the accounting, cash management, controls, and SEC &amp; Trust Investor reporting requirements to help support this vital funding source for American Express. The team is committed to excellence, talent development, encouraging work/life balance, and timely recognition of team members. This position will perform accounting, reporting, and analysis for the ABS Trusts. The ABS Analyst will be responsible for the key deliverables for the trusts, including daily settlement activity and the monthly reporting.Responsibilities include:<ul><li>Perform cash settlement activities within the ABS system (ABS Suite+), including but not limited to daily cash settlement</li><li>Perform accounting activities, including daily accounting, ABS model updates, documentation of key processes, and balance checks</li><li>Prepare monthly trust servicer report within ABS Suite+, and responsible for the filing</li><li>Perform reporting activities, including regulatory submissions, intercompany balance reporting, financial submissions, SEC reporting, and monthly reconciliations</li><li>Ensure a strong internal control environment including SOX and other controls &amp; compliance</li><li>Provide support for automation of ABS processes, and become SME for ABS Suite+ to support business initiatives / key projects</li><li>Provide monthly and ad-hoc data submission to the business and Finance leadership in a standardized and intuitive manner</li><li>Support automation of ABS processes, and the evolution of optimization and standardization for the asset-backed securitization process including working closely with treasury, legal, technology, Bank and other business partners</li></ul>Minimum Qualifications:<ul><li>High level of proficiency in Excel and PowerPoint</li><li>Bachelor's degree in accounting or relevant work experience</li><li>Ability to articulate complex ideas with brevity, simplicity and impact</li><li>Flexibility to effectively function in a fast-paced environment, high energy team player</li><li>Excellent communication skills with an innate ability to interact at all levels of the organization</li><li>Confidence to ask questions, develop a point of view, and voice an opinion in meetings with senior executives</li><li>Motivated self-starter able to operate on multiple, confidential, diverse fronts simultaneously, with attention to detail</li><li>Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis from multiple points of view, decision analysis and support skillset required</li></ul>Preferred Qualifications:<ul><li>Experience with ABS (Asset Backed Securities)</li><li>Strong understanding of card economics</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>This is a highly visible role, where you will be influencing change across a global organization, standing up a best-in-class operating model, and working with partners across all levels of Technology and Product.</li><li>Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action.&nbsp; You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.</li><li>Responsible for the International Consumer Issuing Portfolio, the Portfolio Manager will report directly to the Director of the Global Consumer Portfolio and will work with senior Technology and business leaders to manage the Investment for the International Consumer Portfolio.</li><li>The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, executive presentation experience, and the ability to build and leverage positive relationships with the team and partners.</li></ul>Key Responsibilities Include:&nbsp;<ul><li>Partner with the Portfolio Director to help define, plan, and build the technology investments for the International Consumer Portfolio.</li><li>Manage day-to-day Portfolio activities such as financial modelling and data trending, risk identification and mitigation.</li><li>Drive delivery by creating and maintaining a comprehensive view of the organization’s tech investments.</li><li>Build strong partnerships with technology, product, finance, and business stakeholders to maintain and deliver against technology roadmaps.</li><li>Design, socialize, and implement portfolio insights standards to support senior leaders in actively managing portfolio risks, and identifying mitigation actions which may be required.</li><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and status.</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration, Finance, or another related field.</li><li>5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.</li><li>Strong communication skills with ability to mediate and influence without authority, advanced or expert Excel, PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.</li><li>Excellent at building relationships and inspiring others.</li><li>Must be a team player and able to work collaboratively with and through others.</li><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.</li><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.</li><li>Excellent attention to detail and understanding of the big picture.</li><li>Ability to execute and maintain high performance under tight timeline.</li><li>&nbsp; &nbsp;Ability to influence others and move toward a common vision or goal.</li><li>Flexible and adaptable; able to work in ambiguous situations.</li><li>Organized with a natural inclination for planning strategy and tactics.</li><li>Problem solving and root cause identification skills.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of software development processes and Agile methodologies; experience with modern approaches preferred.</li><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.</li><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager, Portfolio Management

ABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Senior Integrated Marketing &amp; Communications Specialist collaborates closely with the Director of Communications and Marketing to plan and execute strategic marketing initiatives that advance the American Mathematical Society’s brand visibility, audience engagement, and membership growth. This role supports the operational oversight of marketing initiatives and collaborates cross-functionally with departments to ensure integrated marketing strategies.ESSENTIAL FUNCTIONS:<ul><li>Develop integrated marketing plans that align with AMS’s strategic goals and revenue objectives.</li><li>Ensure campaigns are consistent across all channels (digital, print, social, email, events, etc.).</li><li>Align marketing strategies with audience insights, brand positioning, and organizational priorities.</li><li>Orchestrate messaging across platforms to ensure consistency.</li><li>Manage timelines and deliverables for multichannel campaigns.</li><li>Partner with internal departments (e.g., programs, membership, government relations, meetings, Equity, Diversity, and Inclusion) to promote initiatives.</li><li>Stay current on marketing best practices and emerging trends and integrate innovative techniques into AMS’s marketing strategies.</li><li>Track and analyze campaign performance using KPIs.<ul><li>Collaborate closely with cross-functional teams, including Meetings and Conferences, Membership, Equity, Diversity, and Inclusion, Programs and Professional Services, and Government Relations, to promote the Society’s brand.</li><li>Ensure all marketing materials adhere to brand standards.</li><li>Help evolve brand guidelines as needed in response to strategic shifts.</li></ul></li></ul>TRAVEL:&nbsp;10-30%travel domestically (internationally on occasion)INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>Internal: Report to Director of Communications and Marketing; work with staff in other departments to plan and implement communications strategies; cooperate with staff in other departments on relevant projects.</li><li>External: Work with relevant AMS committees and officers on marketing issues; communicate with AMS members and representatives of other organizations</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None&nbsp;</li></ul>QUALIFICATIONS: &nbsp;<ul><li>Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.</li><li>Minimum of four years of experience in marketing, communications, or a related field.</li><li>Proven track record of developing and executing successful marketing and communication strategies.</li><li>Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively to diverse audiences.</li><li>Strong analytical and problem-solving skills, with experience in using data and metrics to drive decision-making.</li><li>Proficiency in content management systems, social media platforms, and digital marketing tools.</li><li>Experience in the nonprofit sector and/or membership organizations is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to analyze data and make strategic decisions based on insights.</li><li>Ability to conceptualize surveys and make informed decisions based on the results.</li><li>Proficiency in marketing and membership management software and CRM systems.</li><li>Knowledge of marketing and communication strategies.</li><li>Ability to work collaboratively with staff, volunteers, and external stakeholders.</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Passion for the mission and values of the American Mathematical Society</li><li>Innovative and results-oriented mindset</li><li>Strong problem-solving skills and attention to detail</li><li>Strong communication skills</li><li>High level of integrity and professionalism</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet the needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion.</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise.</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 40 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems.</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

American Mathematical Society

SR. Integrated Marketing & Communications Specialist

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team is responsible for helping AENB attain all established operational and financial goals as well as ensuring ongoing adherence with laws and regulations governing Bank policies and procedures.The Corporate Function Control Management (CFCM) team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); American Express National Bank Headquarters (AENB HQ) and Enterprise Shared Services (ESS)The objective of the Corporate Function Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.The&nbsp;Manager-Risk ID, Assessment &amp; Testing, Corporate Functions Control Management&nbsp;will report to the Director of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Key responsibilities:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Risk Control Self Assessment (RCSA) ;&nbsp;&nbsp;Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support risk management practices within the business</li><li>Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Review risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Management., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Reviewing independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li><li>Experience in financial services industry</li></ul>GuardianSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Risk ID, Assessment & Testing, Corporate Functions Control Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise. We are looking for a Product Manager for MerchantForce, the Salesforce CRM platform primarily supporting Global Merchant Services for American Express. The Product Manager will collaborate with stakeholders, users and partners to support and help create a compelling product vision, strategy and roadmap, and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind.The Product Manager will also be key to how we constantly improve and iterate on our capabilities, serving as a key bridge - listening to our users - to help our teams iterate, test, and learn. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, pays attention to details, and has an entrepreneurial mindset and a maniacal focus on driving results.Responsibilities:<ul><li>Interacting with customers across the Blue Box, primarily within the Commercial and Merchant Sales and Account Development organizations, to identify needs, opportunities, and gaps, and solve problems.</li><li>Be a loud voice for the user, working with product teams to identify and articulate feature enhancements critical to driving improvements in future iterations.</li><li>Enabling analytics-driven decision making to evolve products and usage and own the metrics, e.g., leads generated and worked, opportunities closed, user satisfaction.</li><li>Develops appropriate tracking and reporting to track product performance post-launch in order to evaluate future investment.</li><li>Partner with cross functional teams to ensure training and readiness is in place prior to launch.</li><li>Continually improving products post-launch, prioritizing bugs and feature requests based on customer satisfaction.</li><li>Identifying opportunities and providing input on product vision, strategy, roadmap, and features for the Salesforce.com platform.</li><li>Defining and continually refining feature priority with business leaders.</li><li>Translates product roadmap features into well-defined product requirements/user stories and acceptance test criteria.</li><li>Prioritizes and maintains the sprint backlog for his or her products, balancing the requirements of customers and stakeholders.</li><li>Coordinates communication, escalates and facilitates resolution of risks, issues, and changes tied to the Product Backlog.</li><li>Establishing the product’s goals and reviewing success metrics to achieve success.</li></ul>Qualifications:&nbsp;A successful candidate will have:<ul><li>5+ years of experience in Product Management and/or Product Development preferred.</li><li>Bachelor's degree required; Bachelor's (or comparable experience) in Business, Engineering, Computer Science, Economics or Marketing is highly preferred.</li><li>A good balance of technical knowledge and business acumen with a proven track record of driving innovation and business metrics with a customer-first mindset.</li><li>Passion for learning how complex systems and processes work, and how to make them better.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability.</li><li>Experience with agile and scrum software development methodologies desired.</li><li>Prior experience Salesforce.com CRM tool a plus.</li><li>Prior experience developing or enhancing CRM or other business technology platforms preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management - eCRMS

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.ICRST First Line Fin Crimes team is looking for Technology leader for our Value Co-Creation (VCC) team. VCC is our new way of working that brings designated Business, Product, and Technology leaders together throughout the product development lifecycle to identify dependencies, make decisions, and capture them in centralized artifacts.This enables rapid generation of customer and business outcomes. As the Technology leader, you would build value streams with engineers from multiple technology domains and deliver enterprise top initiatives at fast pace. This role requires strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking risks, dependencies, and impediments to value stream deliverables. Ideal candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms across technology domains that VCC initiatives requires, and lead engineers in the creation of software solutions.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. If you have the talent and desire to deliver innovative products and services at a rapid pace, serving our customers seamlessly across the globe through various channels, join our team #TeamAmex.Key Responsibilities:<ul><li>Collaborate with Product, Business and Engineering partners to establish, prioritize and build roadmaps for VCC initiatives.</li><li>Work with a team of highly talented engineers to rapidly build value streams that deliver Enterprise top programs.</li><li>Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps.</li><li>Perform rapid POCs as needed to experiment and set direction for the engineering value streams.</li><li>Think out of the box and bring an external perspective, desire to learn new technologies, ability to enable business capabilities through innovation and increase efficiency in crafting and delivering new capabilities with our global colleagues.</li><li>Provides technical mentorship to Software Engineers at various levels. Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence and setting high standards and expectations for the team.</li><li>Mentor and nurture talent and promote a culture of togetherness, partnership, and continuous team improvement through mentoring, feedback, and metrics.</li><li>Responsible for the people management of a co-located and remote engineering teams.</li><li>Partner with customers and other internal teams and technical product managers to deliver features.</li><li>Apply any specialized knowledge of industry standards or practices to team initiatives, helping to identify complex and/or broad problems and formulate recommendations.</li><li>Influence up/down/across and promote modern software engineering principles!</li><li>Collaborate with enterprise technology teams to motivate change required and support the team in technical issue resolution.</li><li>Recruit and hire outstanding and diverse talent from the industry.</li><li>Engage in 1-on-1 conversations with team members for mentorship and career development planning.</li></ul>Qualifications:<ul><li>Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains</li><li>Recent hands-on coding experience in the web and/or SOR technology stack - React, Java, Node JS, Vert.x or Kotlin.</li><li>Recent experience leading a team globally or currently a tech lead for a team.</li><li>Great at working with a team to build solutions and courageous in pushing for a better way to deliver software that solves customer/business problems.</li><li>Experience building high performance, high availability and scalability solutions based on current industry standards.</li><li>Proven experience hiring, retaining, and leading high-caliber engineering talent.</li><li>Strong written and verbal communication skills with the ability to cater to a diverse audience: executive collaborator, partner, engineering.</li><li>Experience leading and building software engineering teams designing and building efficient software products in a fast-paced, sophisticated, and dynamic software development environment.&nbsp;</li><li>Experience with Agile, Scrum or other rapid application development methodologies is required.</li><li>Commitment to drive a culture of accountability and ownership to empower teams and motivate change.</li><li>Experience leading individual contributors and providing career direction, coaching, and building development plans.</li><li>Experience working in a distributed team model and collaborating with remote team members.</li><li>BS or MS degree in computer science, computer engineering, or other engineering disciplines.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director Software Engineering - Financial Crimes- International Card & Risk Services Tech

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Compliance and Ethics (GCE), is responsible for establishing and maintaining a robust compliance program that ensures American Express is adhering to laws, regulations, and internal policies while fostering a culture of integrity and effective second line independent Compliance oversight.The Senior Manager, Compliance Risk Assessment Program, supports the development, governance, and operationalization of the enterprise Compliance Risk Assessment (CRA) framework. Operating within the 2nd Line of Defense (2LOD), this role is responsible for supporting the programmatic oversight of CRA activities and ensuring 2LOD assessments are performed consistently and in alignment with compliance and enterprise risk assessment standards.This position does not conduct business-level CRA execution but serves as a key liaison between 2LOD Compliance Risk Management and Compliance officers.Key Responsibilities:<ul><li>Provide strategic input into the design and ongoing enhancements of the Compliance Risk Assessment framework.</li><li>Support both the rollout and sustainability of the CRA program at the enterprise level.</li><li>Operating as a trusted advisor by working directly with compliance officers, requiring strong influence and stakeholder management.</li><li>Guide and mentor colleagues, ensuring consistency and quality across the Compliance Risk Assessment.</li><li>Support the implementation and continuous improvement of the Compliance Risk Assessment methodology and supporting procedures.</li><li>Maintain documentation, templates, and job aids used by business compliance teams.</li><li>Facilitate CRA-related communications, including training sessions, guidance documents, and forums.</li><li>Track CRA execution status across 2LOD and escalate delays or inconsistencies.</li><li>Analyze CRA submissions to identify thematic risks, trends, and opportunities for challenge.</li><li>Assist in the preparation of executive reports and risk summaries for governance committees.</li><li>Participate in the evaluation of CRA tooling and system enhancements.</li><li>Support regulatory, audit, and testing reviews related to the CRA process. </li></ul>Minimum Qualifications:<ul><li>Bachelor’s and/or master’s degree in finance, law, business, or a related field.&nbsp;</li><li>5–7 years of experience in Compliance, Risk, Audit, or related field in financial services.</li><li>Foundational understanding of risk assessment principles, regulatory compliance, and internal control frameworks.</li><li>Highly organized with strong attention to detail and problem-solving skills.</li><li>Strong written and verbal communication capabilities.</li><li>Excellent understanding of compliance risk management frameworks and the three lines of defense model.</li><li>Professional experience in handling Risk Assessments and clear understanding of inherent risk, residual risk and control effectiveness principles.</li><li>Strong leadership and interpersonal skills with the ability to influence and collaborate with people at all levels of the organization.</li><li>Exceptional problem-solving, analytical, and decision-making skills, with the ability to balance business objectives with regulatory requirements.</li><li>Excellent project management and organizational skill, with the ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Ability to both work independently and collaboratively with team-members and to navigate a complex organization</li><li>Excellent verbal and written communication skills for preparing and delivering reports, presentations, and policy documents.</li><li>Experience in delivering high quality work products, reflecting attention to detail.</li><li>Must be a self-starter flexible, innovative, and adaptive.</li><li>Advanced analytics, PowerPoint and excel skills with an ability to learn new tools quickly.</li></ul>Preferred Qualifications<ul><li>Master’s degree or relevant certifications (e.g., CAMS, CRCM) are a plus.</li><li>Experience supporting enterprise programs or control testing is preferred.</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Compliance Risk Assessment Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.The Colleague Experience Group (CEG) – our Human Resources function – has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they are ready to take on a new career path, we are right there with them, giving them the guidance and momentum into the best future they envision.We’re looking for a Chief of Staff to join us in supporting the VP, Senior Colleague Strategic Partner (CSP) for Global Servicing (GS) — the heartbeat of Amex customer experience worldwide. GS leads our customer service, travel &amp; lifestyle, credit &amp; collections, and fraud operations, serving millions of customers across the globe with the perfect blend of innovation, human touch and Amex’s 175+ years of legendary service.Why This Role MattersThis isn’t just about managing projects — it’s about enabling a team that empowers thousands of colleagues worldwide to deliver the best customer experience every day.If you’re ready to step into a high-visibility role where strategy meets execution, and where your work directly fuels both colleague success and customer delight — we’d love to meet you.What You’ll DoAs Chief of Staff, you’ll be the strategic right hand to the VP, driving projects and processes that keep our CSP team operating at its best. You’ll:<ul><li>Shape big-picture impact by coordinating initiatives that directly influence how our colleagues and leaders deliver for customers.</li><li>Streamline and optimize key operations, ensuring the team stays focused, aligned, and effective.</li><li>Act as a trusted partner to senior leaders, bringing structure, insights, and momentum to the work that matters most.</li><li>Own execution of high-stakes processes such as performance management, talent reviews, year-end evaluations, and engagement analyses — ensuring flawless delivery and impact.</li><li>Set the rhythm for success by creating timelines, templates, and guidance that empower Chief of Staff peers across the business to seamlessly support their leaders.</li></ul>In this role, you’ll be at the center of high-impact initiatives, ensuring our colleagues and leaders have the support they need to thrive. Specifically, you will:<ul><li>Act as the go-to connector for the CSP team, driving key CEG processes, initiatives, and projects from start to finish.</li><li>Partner with Centers of Excellence (COEs) to deliver end-to-end execution of critical HR programs, including talent assessment, succession planning, performance management, compensation, colleague scorecards, and annual surveys.</li><li>Turn insights into action by analyzing human capital data, identifying trends, and presenting compelling reports to senior leaders including the Senior CSP and Business Unit President.</li><li>Be the bridge between the Business Unit Executive Office and CSP team, ensuring alignment, compliance, and the consistent use of best practices across the enterprise.</li><li>Provide people leadership to a data analyst, empowering them to deliver actionable insights and supporting their professional development.</li></ul>Minimum Qualifications:<ul><li>Proven experience working in a highly matrixed organization</li><li>Strong time management and organizational skills, with the ability to prioritize, multitask, and meet time-sensitive deadlines in a fast-paced environment</li><li>Demonstrated ability to analyze and synthesize data, and present insights in a clear, business-focused format</li><li>Excellent communication and influencing skills, with the ability to establish trust and credibility across peers and senior stakeholders</li><li>Strong relationship-building skills and ability to collaborate to drive business objectives</li><li>Sharp attention to detail and commitment to delivering high-quality work with minimal supervision</li><li>Superior Excel and PowerPoint skills</li><li>Ability to adapt quickly, take initiative, and operate effectively in ambiguous situations</li><li>Confidence and maturity to engage with senior leaders and business stakeholders</li><li>Subject matter knowledge or interest in HR/Colleague Experience Group disciplines</li></ul>Preferred Qualifications:<ul><li>Prior experience as a Chief of Staff</li><li>HR/CEG or management consulting background</li><li>Experience overseeing key HR processes, including performance management, talent assessment, and year-end compensation</li><li>Proven track record of leading or supporting enterprise-wide HR programs such as succession planning, compensation, colleague surveys, and scorecards</li><li>Experience analyzing and presenting human capital data and trends to senior leadership</li><li>Demonstrated ability to provide leadership to direct reports (e.g., data analysts), including development and coaching</li><li>Excitement and curiosity about the Global Servicing business unit</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Chief of Staff (Manager Assistant)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the roleThe Internal Audit Group (IAG) is seeking a Senior Manager – Audit Resourcing to lead and enhance resource planning, capacity management, and third-party oversight activities. This role will support the annual audit plan by delivering analyses and reporting that provide IAG leadership with the insights needed for resourcing decisions, while driving operational efficiencies.Key Responsibilities:<ul><li>Manage IAG’s resource planning tool and lead resource allocation activities, ensuring accuracy of capacity data and optimal utilization across audits and projects</li><li>Produce dashboards and reports on utilization, forecast accuracy, and staffing needs for IAG leadership, and regularly communicate insights on gaps and variances</li><li>Leverage resourcing information to inform staffing decisions, connecting data to audit plan requirements</li><li>Provide analysis to support the annual audit planning process and real-time monitoring of planned vs. actual hours, proactively flagging under/over-utilization</li><li>Manage end-to-end vendor processes to ensure adequate governance and optimization of IAG’s third-party spend; activities include on/offboarding, drafting Statements of Work (SOWs) in coordination with procurement and IAG leadership, monitoring accruals and invoices, and ensuring compliance with IAG procedures</li><li>Prepare presentations and reporting materials for IAG Management and the Audit Committee, including capacity metrics and third-party analyses</li><li>Drive standardization, automation, and continuous improvement of capacity management and vendor oversight processes</li><li>Participate in IAG’s audit reporting processes for Audits, Special Reviews, and Finding Communications, including readiness checks, quality reviews, and distribution</li><li>Assist with external benchmarking, maintain awareness of current, best-in-class internal audit practices, integrating opportunities for IAG</li><li>Support the design and timely implementation of special initiatives in IAG, including solving issues and mitigating risks with effective strategies and collaboration; support the regulatory response, remediation, and implementation of changes related to regulatory issues</li><li>Delegate tasks, provide guidance, coaching and feedback to team members, as needed</li></ul>Minimum Qualifications:<ul><li>6+ years of experience</li><li>Prior experience working at a Big Four / G-SIB</li><li>Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions&nbsp;</li><li>Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions</li><li>Applies control theory and professional auditing practices throughout the audit lifecycle</li><li>Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes</li></ul>Preferred Qualifications:<ul><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Audit Resourcing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Be a scheduler: maintaining calendars using a high level of integrity, managing across senior leaders of American Express.&nbsp; Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.</li><li>Be a communicator: serve as the initial liaison for internal and external senior leaders.</li><li>Be a team member:&nbsp; actively participating in team meetings, managing organization charts and also maintaining departmental distribution lists.</li><li>Be an influencer: assisting peers with process-related questions and best practices.</li><li>Be an inventory manager: managing departmental assets, supplies &amp; services procurement and other administrative support tasks.Minimum Qualifications:</li><li>Track record as an administrative assistant.</li><li>Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.</li><li>Executive communication: Demonstrated ability to interact with leaders and stakeholders in a way that represents the team well and handle confidential and sensitive information with discretion and integrity.</li><li>Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.</li><li>Proactivity: Ability to take the initiative to anticipate the needs of the management team.</li><li>Calm under pressure: Ability to stay in control of a complex workload and with a sense of urgency when needed.</li><li>Office Skills: Highly proficient Outlook, Excel, Word and PowerPoint.&nbsp;Preferred Qualifications:</li><li>Amex Solutions: Knowledge of Platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, TechCare) preferred.</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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