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OverviewNot just a Customer Service Representative, but a Contact Center Representative! We (OnPoint Community Credit Union) are a not-for-profit financial institution and are Member owned. That’s right, our Members own us and we are here to serve them with the best customer service out there! Our Contact Center team sits in our Clackamas Operations Contact Center and are the first line of communication with our Members who call in for a variety of questions, transactions and other financial services and needs. Through an interactive, responsive and consultative approach, Contact Center Representatives are responsible for effectively handling in-bound calls and emails from our Members and are passionate about providing extraordinary Customer Service. They use knowledge of financial products, services, procedures, as well as customer service skills to conduct a variety of account transactions, provide information and support, address and resolve issues/concerns and refer business to callers in a manner exceeding customer service satisfaction. OnPoint employees are rewarded, acknowledged and appreciated! We take care of our Members and OnPoint takes care of us by offering employees a generous vacation package, incentives, competitive hourly pay, 100% - paid employee medical, dental and vision premiums, Tri-Met / parking passes, 401k matching, tuition reimbursement and more!Responsibilities&nbsp;<ul><li>Effectively communicates with members and colleagues on general and complex inquiries and skillfully use customer service skills to find resolutions and answers to inbound calls and emails. Identifies solutions leading to the retention and the building of member relationships while consistently maintaining a high level of customer service. </li><li>Exceeds customer service standards while maintaining peer average call volume. </li><li>Answer all inbound calls by welcoming callers in a polite, friendly and professional manner. Continue great customer service throughout the phone call by thanking caller by name, demonstrating interest and willingness to help, projecting energy in tone, being friendly and genuine and ensuring callers’ needs are fulfilled. </li><li>Effectively handle high inbound call volume while representing Credit Union in a friendly and professional manner while providing exceptional customer service to Members. </li><li>Answers questions, troubleshoots requests and brings appropriate resolution to account problems. </li><li>Maintains knowledge of all products, services, and processes offered by the Credit Union to effectively build member relationships and provide superior customer service. </li><li>Refers financial products and services and meet established referral goals set by Contact Center Manager. </li><li>Understands the practices of various support departments and the overall impact on customer service and the work flow. </li><li>Is knowledgeable of and adheres to established policies, procedures and processes and exercises appropriate approval authority. </li><li>May assist in training new and existing employees, in conjunction with Contact Center management and the Training Department. </li><li>May perform outbound calling to build member relationships. </li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Possesses excellent written and oral communication skills. Use language effectively to gather information and facilitate the exchange of thought and ideas. Expresses self clearly and logically. </li><li>Possesses exceptional analytical skills and use of sound judgement. Is competent at applying logic to solve problems. </li><li>Is proficient in arithmetic, ten-key and basic computer skills </li><li>Competently handles a variety of task simultaneously independently. </li><li>Competently works under pressure, is skilled at calmly diffusing highly charged situations and works with a sense of urgency. </li><li>Proficient at researching and analyzing information. </li><li>Possesses strong interpersonal skills. Possesses excellent collaboration skills and uses positive communication techniques in order to effectively resolve conflict.</li><li>Is a quick and thorough learner and competently applies newly learned information. </li><li>Is quick to adopt and support frequent updates and changes. </li><li>Must be detail oriented and skilled in data entry.&nbsp;</li></ul>Requirements <ul><li>High School Diploma or equivalent </li><li>Preferred one year customer service experience </li><li>Application of basic computer skills </li><li>Preferred previous job duties in a CSR / Customer Service Representative titled position </li><li>Knowledge of financial institutions and bilingual skills a plus </li><li>Experience in the use of general math, experience with ten-key and basic computer skills</li><li>&nbsp;Must have Saturday availability </li></ul>Additional InformationStarting Pay: $22.25 per hour with no previous banking experience! See what it is like to be a Contact Center Representative at OnPoint: <a href="https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp" target="_blank">https://onpointcu.wistia.com/medias/wjjgdaj8bx&amp;nbsp</a>;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyMember ServicesJobFunctionMember ServicesPayTypeHourly

OnPoint Community Credit Union

Contact Center Representative I

At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization. Position Summary: We are seeking an energetic and motivated leader to supervise our outstanding phlebotomy team at our Revere Health Provo clinic. This role is ideal for someone who can balance a strong work ethic with a positive, fun team culture—while consistently ensuring regulatory compliance and high-quality patient care. The Supervisor will uphold our organization’s reputation for delivering friendly, competent, and efficient patient-focused services. Responsibilities include overseeing all aspects of clinic operations such as specimen collection and processing, clerical and receptionist functions, employee evaluation, and maintaining strong working relationships with both clinic and reference laboratories. This position is also responsible for staff training and competency assessments, monitoring and improving patient wait times, managing supplies across draw locations, and driving process improvements. The Supervisor will address fainting events and troubleshoot collection or processing issues as they arise, ensuring smooth daily operations and an excellent patient experience. Essential Job Functions: • Maintains strict patient confidentiality in accordance with regulatory and organizational standards. • Collects, identifies, labels, and processes specimens while ensuring proper handling and specimen integrity. • Oversees the department orientation process, ensuring all new employees receive thorough training on job responsibilities, procedures, and performance expectations. • Administers clinic policies and procedures consistently, fairly, and in a timely manner. • Monitors staff performance to ensure competency, efficiency, and productivity. • Conducts constructive and fair performance evaluations at the 3-month mark and annually thereafter; provides coaching, performance improvement guidance, goal setting, and recognition for strong performance. Reviews and tracks progress toward established goals. • Manages staff scheduling, including approval and coordination of time off, overtime authorization, and ensuring adequate coverage to support efficient patient care. Submits bi-weekly payroll reports accurately and on time. • Maintains supplies and oversees inventory management for all draw locations. • Resolves employee conflicts and workplace issues promptly to foster a professional and respectful work environment; maintains appropriate written documentation of incidents. • Conducts and participates in department meetings and serves on committees as requested. • Monitors daily workflow and identifies opportunities for process improvement to enhance efficiency and patient experience. Qualifications: • High school diploma or equivalent. • Current BLS CPR Certification or obtained within 6-months of hire. • Experience with processing and collection of complex reference lab orders. • Prior supervisory experience preferred. • Graduation from an accredited medical vocational institution with phlebotomy course diploma preferred. • Phlebotomy certification preferred. • 1-year previous phlebotomy experience preferred. Hours: •• Position is a scheduled 40-hour work week. • Shifts may vary to the needs of the department. • Lab staffed hours: Monday – Friday 7:30 AM - 6:00 PM, Saturday 7:30 AM – 1:30 PM.

Revere Health

Phlebotomy Supervisor-FT-Laboratory-Provo

Margaretville, NY – Seeking Emergency Medicine Advanced ProvidersBecome a Valued Member of Your Emergency TeamAs an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners.</li><li>Current national certification and DEA are required.</li><li>Current NY state license is a plus.</li></ul>The PracticeMargaretville Hospital – Margaretville, New York<ul><li>15-bed critical access hospital.</li><li>A 5-bed Emergency Department.</li><li>Annual volume of 3,800 with 13-15 patients daily.</li></ul>The Community<ul><li>Margaretville, nestled in Delaware County’s Catskill Mountains, is a charming village along the East Branch Delaware River, offering a blend of small-town warmth, natural wonder, and regional convenience.</li><li>Its historic Main Street boasts the 1922-built Galli-Curci Theatre, named after opera star Amelita Galli-Curci, alongside antique shops, galleries, cafés, and the Victorian First Presbyterian Church.</li><li>Outdoor enthusiasts enjoy hiking, kayaking, world-class fly-fishing, golf, and nearby skiing at Hunter, Windham, and Belleayre, while renowned landmarks like Kaaterskill Falls, Catskill Park, and the Catskill Escarpment lie within easy reach.</li><li>Four distinct seasons bring snowy winters, colorful falls, mild springs, and warm summers.</li><li>Located just two hours from New York City and Albany, Margaretville offers the best of both worlds—easy access to major league sports like the NBA, NFL, and NHL, along with a serene, close-knit community rich in cultural history and year-round recreation.</li><li>With its stunning natural surroundings and welcoming small-town spirit, Margaretville is a truly ideal place to live, work, and thrive.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li><li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li><li>Flexible scheduling for work/life balance</li><li>Yearly annual cash bonus</li><li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li><li>Up to $1,500 annual allowance for medical education courses and professional memberships</li><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>Salary range for this role is $100 - $115 per hour. Please speak with a recruiter for more information.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Physician - Nocturnist - Critical Care - St. Mary Medical Center - Long Beach

Darby, PA – Seeking Hospital Medicine Practice AdministratorEverybody Has A Role to Play in Transforming HealthcareAs a Practice Administrator, you play a vital role in our mission to improve lives. Provide direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.</li><li>Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.</li><li>Provide executive support to the site medical director and site management team to meet contract expectations.</li><li>Provide support for all site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.</li><li>Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.</li><li>As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.</li><li>Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.</li><li>As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.</li><li>As applicable to the site practice, responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.</li><li>Collect, track, and analyze all site financial and operational data.</li><li>Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.</li><li>Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.</li><li>Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.</li><li>Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.</li><li>Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.</li><li>Develop and maintain site orientation checklists and manuals.</li><li>Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.</li><li>As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.</li><li>Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.</li><li>Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.</li></ul>Required Experience and Competencies<ul><li>Two to three years of experience in an office or healthcare setting required.</li><li>Associate or Bachelor’s degree in Business Administration, Human Resources or related field strongly preferred.</li><li>Experience working in the healthcare field is preferred.</li><li>Knowledge of healthcare and medical terminology preferred.</li><li>Knowledge of general Human Resource principles preferred.</li><li>Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.</li><li>Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills.</li><li>Strong consultation skills and the ability to seek out information.</li><li>Strong work ethic, organizational skills, and interpersonal skills.</li><li>Ability to prioritize and work in a stressful environment.</li><li>Ability to be self-directed, motivated, and sensitive to deadlines.</li><li>Ability to express ideas and convey information effectively in verbal and written communications.</li><li>Able to create a positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.</li><li>Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.</li><li>Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.</li><li>Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.</li><li>Ability to establish and maintain effective working relationships as required by the duties of the position.</li><li>Ability to read, understand and communicate in English sufficient to perform the duties of the position.</li><li>Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.</li></ul>The PracticeMercy Fitzgerald Hospital – Darby, Pennsylvania<ul><li>At Vituity, you will join a community focused on our mission to improve the lives of others.</li><li>Practice Administrators are empowered to share their expertise and perspective, so we can make a bigger and better impact in our communities.</li><li>Our Culture of Brilliance is reflected in every level of our partnership through showcasing shared goals, supporting each other in all successes, recognizing individuals for the value of their work, and cultivating passion.</li></ul>The Community<ul><li>Darby, Pennsylvania, offers a unique blend of historical significance and modern convenience, making it a great place to live and work.</li><li>Located in Delaware County, just southwest of Philadelphia, Darby boasts a rich heritage dating back to 1682.</li><li>The town's historic charm is evident in its well-preserved architecture and landmarks.</li><li>Residents enjoy easy access to nearby attractions such as the Darby Creek Trail, perfect for walking and biking, and the Lower Swedish Cabin, one of the oldest log cabins in the United States.</li><li>Darby's location provides quick commutes to Philadelphia, where one can explore cultural sites like the Liberty Bell and Independence Hall.</li><li>The area experiences four distinct seasons, with warm summers and snowy winters, offering a variety of recreational opportunities year-round.</li><li>Sports enthusiasts can cheer for Philadelphia's major league teams: the Eagles (NFL), 76ers (NBA), Flyers (NHL), and Phillies (MLB), all just a short drive away.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Commuter Benefits Program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees.</li></ul>We are excited to share the base salary range for this position is $23.18 - $28.98, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Practice Administrator - Hospital Medicine - Mercy Fitzgerald Hospital

Advanced Provider - Emergency Medicine - Margaretville Hospital

Davis, CA – Seeking Emergency Medicine Advanced ProvidersBecome a Valued Member of Your Emergency TeamAs an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners.</li><li>Previous ED experience required.</li><li>Current national certification and DEA are required.</li><li>Current CA state license is required.</li></ul>The PracticeSutter Davis Hospital – Davis, California<ul><li>69-bed facility with a 28-bed Emergency Department that sees 36k+ visits annually.</li><li>35 adult inpatient beds, and 6 ICU beds.</li><li>Certified Primary Stroke Center.</li><li>Sutter Family Medicine Residents rotate through the ED.</li><li>On-call services include IM, Surgery, OB/GYN, Orthopedics, Teleneurology, Telepsychiatry, Nephrology, GI, Urology, Ophthalmology, and ENT.</li><li>Received the Malcolm Baldrige National Quality Award in 2013; the nation’s highest Presidential honor for performance excellence.</li></ul>The Community<ul><li>Davis, California, located in the heart of the Sacramento Valley.</li><li>Home to the prestigious University of California, Davis, the city fosters a lively cultural and intellectual atmosphere with art galleries, music festivals, and community events.</li><li>Davis is a cyclist’s paradise, featuring miles of bike paths and its iconic U.S. Bicycling Hall of Fame.</li><li>Nearby, the UC Davis Arboretum offers peaceful gardens for relaxation, while the Davis Farmers Market is a local treasure for fresh produce and artisanal goods.</li><li>Its Mediterranean climate delivers warm summers and mild winters, perfect for outdoor activities year-round.</li><li>Davis is also conveniently located near Sacramento, Napa Valley, and San Francisco.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li><li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li><li>Flexible scheduling for work/life balance</li><li>Yearly annual cash bonus</li><li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li><li>Up to $1,500 annual allowance for medical education courses and professional memberships</li><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>Salary range for this role is $65 - $80 per hour. Please speak with a recruiter for more information.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Advanced Provider - Emergency Medicine - Sutter Davis Hospital

Adjunct Instructor - Occupational Therapy Assistant (OTA) CoursesCampus Title: Adjunct Instructor - Occupational Therapy Assistant (OTA) CoursesDepartment: Health SciencesFLSA Status: ExemptBargaining Unit: MSCAFunding: ContractedJob Type: Part-time, TemporaryTimeframe: Spring 2026 SemesterShift: TBDRegular Days Off: Saturday and SundaySupervision Received: Reports to the chair of the Health Sciences DepartmentSalary: According to MSCA contract guidelines:Unit Member: $2,253.60 per creditNon-Unit Member: $1,496.73 per creditPosition Overview:The Department of Health Sciences is seeking qualified part-time Adjunct Instructors to teach foundational coursework within the Occupational Therapy Assistant Baccalaureate (OTA-B) Program. Potential course assignments include:• HESC 0125 - OTA Practice I• HESC 0225 - OTA Practice II• HESC 0325 - OTA Practice III• HESC 0175 - Occupational Science I (Psychosocial Focus)These courses introduce students to the philosophy and core values of occupational therapy, therapeutic use of self, psychosocial occupational science, activity analysis, documentation fundamentals, teaching-learning principles, group process, clinical reasoning, and the OTA scope of practice across individual, group, and population-based settings.Adjunct appointments are in-person and may begin in Spring 2026, with potential for continued teaching opportunities in subsequent semesters.Duties and Responsibilities:Duties include but not limited to:Essential:Adjunct Instructors will:• Deliver high-quality, evidence-informed instruction in assigned OTA coursework.• Demonstrate up-to-date expertise in foundational OTA practice, psychosocial occupational science, and related curricular content.• Implement inclusive, equitable, and culturally responsive teaching practices aligned with university and program values.• Assess and evaluate student learning using multiple methods that support course and program-level outcomes.• Provide timely, constructive feedback and support student academic and professional development, including connection to student-success resources.• Maintain accurate student records, grading, and course documentation in accordance with university policy.• Use Brightspace to manage course content, communication, and assignments.• Hold regular office hours to assist students and promote academic success.• Collaborate with OTA-B program faculty to maintain horizontal and vertical curriculum alignment.• Support students in building competencies in professional behaviors, documentation, supervision principles, and foundational OTA practice skills.Job Requirements:Minimum Required QualificationsTo ensure alignment with the 2023 ACOTE Standards, candidates must meet the following criteria:1. Licensure / Regulation Requirements• Must hold current licensure as an Occupational Therapy Assistant (OTA) or Occupational Therapist (OT) in the Commonwealth of Massachusetts, consistent with jurisdictional requirements for teaching OT content.• Licensure must remain active and in good standing throughout the appointment period.2. Degree Requirements•Minimum of a master's degree from a USDE-recognized accredited institution in Occupational Therapy, Health Sciences, or a closely related field.3. Academic &amp; Experiential Qualifications• Documented, current occupational therapy practice expertise applicable to the instructional responsibilities of each assigned course.• Demonstrated ability to design and deliver instruction consistent with program curriculum and professional competencies.• Experience assessing student performance using effective and diverse evaluation strategies.4. Knowledge RequirementsCandidates must demonstrate:• Knowledge of curriculum design and alignment with OTA professional standards.• Ability to integrate Diversity, Equity, Inclusion, and Justice (DEIJ) principles into teaching and professional communication.• Understanding of resources that support student well-being and success.• Proficiency with instructional technology, including Brightspace or comparable learning management systems.Preferred Qualifications• Prior teaching experience in higher education, ideally within OTA or OT programs.• Experience supervising OTA/OT students in clinical or fieldwork settings.• Documented effectiveness in teaching, mentorship, or clinical instruction.• Experience coordinating or supervising Level I or Level II fieldwork students.• Clinical background in psychosocial practice, behavioral health, or group process (relevant for HESC 0175 or HESC 0325).• Demonstrated commitment to professional mentorship and student development.Additional Information:Salary:Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the <a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Disability" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Disability</a> AccommodationsWestfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.To apply, visit <a href="https://apptrkr.com/6820751jeid-077b807e695350419ca4fc75283888ec" target="_blank">https://apptrkr.com/6820751jeid-077b807e695350419ca4fc75283888ec</a>

Westfield State University

Adjunct Instructor - Occupational Therapy Assistant (OTA) Courses

Adjunct Instructor - Occupational Therapy Assistant (OTA) Pediatrics CourseCampus Title: Adjunct Instructor - Occupational Therapy Assistant (OTA) Pediatrics CourseDepartment: Health SciencesFLSA Status: ExemptBargaining Unit: MSCAFunding: ContractedJob Type: Part-time, TemporaryTimeframe: Spring 2026 SemesterShift: TBDRegular Days Off: Saturday and SundaySupervision Received: Reports to the chair of the Health Sciences DepartmentSalary: According to MSCA contract guidelines:Unit Member: $2,253.60 per creditNon-Unit Member: $1,496.73 per creditPosition Overview:The Department of Health Sciences invites applications for a part-time Adjunct Instructor to teach HESC 0275: Occupational Science II, a pediatric-centered course within the Occupational Therapy Assistant Baccalaureate (OTA-B) Program. This course emphasizes typical and atypical development, pediatric occupational participation, service delivery models, and the OTA's role in supporting children and families across early intervention, school-based, outpatient, and medical settings.This in-person appointment is scheduled for Spring 2026, with the possibility of additional teaching opportunities in future semesters.Duties and Responsibilities:Duties include but not limited to:Essential:The Adjunct Instructor will:• Deliver high-quality, evidence-informed instruction in pediatric occupational science, aligned with course and program objectives.• Demonstrate current clinical expertise in pediatric occupational therapy practice relevant to the course content.• Implement inclusive, equitable, and culturally responsive teaching strategies consistent with the University and OTA-B Program mission.• Assess student learning using multiple evaluation methods designed to measure competency development.• Provide timely and constructive feedback to support student learning and professional growth.• Maintain accurate grade records, documentation, and course materials in accordance with university policies.• Utilize Brightspace (learning management system) for instructional delivery and communication.• Hold regular office hours to support student academic success and advising needs.• Collaborate with OTA-B faculty to maintain curriculum continuity and alignment across the program.• Support students in applying course concepts to pediatric Level I Fieldwork expectations.Job Requirements:Minimum Required QualificationsTo ensure alignment with the 2023 ACOTE Standards, candidates must meet the following criteria:1. Licensure / Regulation Requirements• Must be a licensed Occupational Therapy Assistant (OTA) or Occupational Therapist (OT) in the Commonwealth of Massachusetts, in accordance with jurisdictional requirements for teaching OT content.• Licensure must be maintained in good standing throughout employment.2. Degree Requirements• A minimum of a master's degree from a USDE-recognized accredited institution in Occupational Therapy, Health Sciences, or a related field.3. Academic &amp; Experiential Qualifications• Documented, current pediatric practice expertise, directly relevant to the instructional responsibilities of Occupational Science II.• Demonstrated experience delivering instruction that aligns with OTA curriculum design, developmental frameworks, and professional competencies.• Experience evaluating student performance and applying effective assessment strategies in academic or clinical education settings.4. Knowledge RequirementsCandidates must demonstrate:• Knowledge of curriculum design and alignment with OTA professional standards.• Ability to apply Diversity, Equity, Inclusion, and Justice (DEIJ) principles within teaching and communication.• Awareness of campus-based resources that support student well-being and academic success.• Proficiency with instructional technology, including Brightspace or comparable learning management systems.Preferred Qualifications• Prior higher education teaching experience, preferably within OTA or OT programs.• Experience supervising OTA/OT students in pediatric fieldwork or clinical placements.• Broad pediatric practice experience (i.e., early intervention, school-based services, outpatient pediatrics, acute or subacute medical pediatrics).• Demonstrated effectiveness in teaching, mentorship, or clinical instruction.Course InformationCourse: HESC 0275 ? Occupational Science II (4 credits)Prerequisite: HESC 0175 ? Occupational Science I (minimum grade of B)Corequisites: HESC 0335 ? OTA Practice IV; HESC 0310 ? Level I Fieldwork: Pediatric PopulationAdditional Information:Salary:Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the <a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Disability" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Disability</a> AccommodationsWestfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.To apply, visit <a href="https://apptrkr.com/6820756jeid-f065a484b719184d9125abc9b679e438" target="_blank">https://apptrkr.com/6820756jeid-f065a484b719184d9125abc9b679e438</a>

Adjunct Instructor - Occupational Therapy Assistant (OTA) Pediatrics Course

Audio-Visual TechnicianCampus Title: Audio-Visual TechnicianState Job Title: Staff AssistantDepartment: Information and Instructional TechnologyJob Code: HA5600FLSA Status: Non-ExemptFunding: 7115-0100Bargaining Unit: APAJob Type: Full-Time PermanentTimeframe: 52 weeksShift: Monday-Friday, 8:00 AM to 4:30 PM (Flexibility required for evenings, weekends, holidays, and overtime)Regular Days Off: Saturday and SundaySupervision Received: The Audio-Visual Technician reports to the Executive Director, Office of Information and Instructional Technology / Media ServicesSupervision Exercised: NoneSalary: $49,000 to $54,000 (salary commensurate with education and experience)General Statement of Duties:The Audio-Visual Technician is responsible for providing audio-visual (AV) services by fulfilling Media Services requests for academic classes, student programs and event management.Duties and Responsibilities:Duties include but not limited to:Essential Functions:• Provide technical support and troubleshooting for classroom and meeting space AV systems• Support AV needs for major campus events (e.g., Alumni Weekend, Family Weekend, Convocation, Commencement, Board of Trustees meetings)• Works closely with the Audio-Visual Coordinator in planning daily events and service calls.• Install software and firmware updates on classroom computers, control systems, and laptops• Track and maintain inventory of media equipment and supplies• Log equipment updates, relocations, and inventory changes• Provide technical support for web conferencing platforms• Complete special projects and assignments as needed• Deliver high-quality customer service to faculty, staff, students, and guestsJob Requirements:Required Qualifications:Education and Experience• See Preferred Qualifications below for Education• Minimum of 2 years of hands-on experience supporting AV systems and media technology• Proficiency with both Windows and macOS platforms, including presentation and productivity softwareRequired Knowledge and Skills• Technical expertise• AV systems: signal flow, control systems (Crestron, Extron), DSPs, switchers• Audio engineering: microphones, gain structure, feedback control, live mixing• Projector setup: focusing, color correction, keystone adjustments• Web conferencing: Zoom, Microsoft Teams--setup, integration, troubleshooting• Preventive maintenance: cleaning, firmware updates, lifecycle trackingIT and Systems Integration• Operating systems: Windows, macOS, iOS, Android• Networking basics: IP addressing, VLANs, AV-over-IP protocols• Office Suite applications and their use in the classroom• Security awareness: data privacy, secure AV setups, IT policy complianceCommunication and Collaboration• User training and support for diverse audiences• Technical documentation and SOP creation• Team coordination with IT, Facilities, and Events• Empathetic, responsive customer serviceStrategic and Operational Awareness• Inventory management and vendor coordination• Event logistics and AV planning• Mission alignment with Westfield State's academic and community goalsCognitive and Physical Capabilities• Problem-solving under pressure• Multitasking in dynamic environments• Physical dexterity: climbing ladders, lifting to 50 lbs., safely maneuvering equipmentWork Schedule• Regular hours: Monday-Friday, 8:00 AM to 4:30 PM• Flexibility required for evenings, weekends, holidays, and overtimePreferred Qualifications:• Associate's degree in Communication Arts, Educational Technology, Computer Science, or related fieldAdditional Information:Salary:Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the <a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Employee" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Employee</a> Benefits:Benefits are an important component of an employee's total compensation package.• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.• Tuition Waivers &amp; Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.• Additional information regarding employee benefits is available on the University's <a href="https://westfield.ma.edu/offices/hr-titleix-eo/benefits-wellness.Disability" target="_blank">https://westfield.ma.edu/offices/hr-titleix-eo/benefits-wellness.Disabi…</a> AccommodationsWestfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.To apply, visit <a href="https://apptrkr.com/6820998jeid-63af3c22daed3447a699449c161c5832" target="_blank">https://apptrkr.com/6820998jeid-63af3c22daed3447a699449c161c5832</a>

Audio-Visual Technician

Project Coordinator, Course Achievement, Retention, and Engagement CenterCampus Title: Project CoordinatorState Job Title: Staff AssistantDepartment: Academic AffairsJob Code: HA5600FLSA Status: ExemptFunding: 7115-6014 Grant FundedBargaining Unit: APAJob Type: Part-Time, Benefitted / Temporary (18 months with possibility of extension)Timeframe: 52 WeeksShift: Flexible / HybridRegular Days Off: Saturday and Sunday (night and weekend hours may be required on occasion)Supervision Received: Direct supervision is received from the Director of the Course Achievement, Retention, and Engagement Center (CARE) who will serve as Project Director, and the Executive Director of the Center for Student Success and Engagement, as Principal Investigator.Supervision Exercised: N/ASalary: $22,500.00 AnnuallyGeneral Statement of Duties:Westfield State University will develop a new Childcare Resource Center through a four-year federally funded Childcare Campus Access Means Parents in School Program (CCAMPIS) project to serve 12 low-income parenting students through high-quality, off-campus childcare partnerships. WSU's CCAMPIS goals are to increase the persistence, retention, and degree attainment of parenting students, and potential graduate students, enrolled in WSU programs. While WSU provides many holistic student services, there is a great need for a coordinated, systematic approach to serving students who request assistance with childcare resources. The CCAMPIS project provides a greatly needed opportunity for WSU to provide parenting students with an identification process that honors privacy and, with dedicated staff time and resources, to personally guide students to high-quality childcare with a curated suite of parenting, academic, and personal support services.The Project Coordinator will be hired on a part-time basis (20 hours per week) to conduct the primary day-to-day activities associated with the CCAMPIS project.Duties and Responsibilities:Duties include but not limited to:Essential:• Build and maintain successful relationships with campus partners, WSU community members, and other stakeholders• Serve as the primary point of contact for all grant-eligible students and campus constituents• Coordinate services with each partner facility to ensure appropriate provision of services• Serve as the liaison between WSU and grant partners• Build relationships and ensure licensing and staffing standards are met through annual visits to partner facilities• Meet annually with university constituents to coordinate field placements at participating provider partners for WSU students• Enhance parental involvement through the creation of a Student Parent Advisory Group and coordinate workshops to assess the needs of program success• Work with external providers to market parent volunteer opportunities, literacy events, and other activities to enrich parent participants• In conjunction with the university team, coordinate efforts across federal, state, and local agencies, and community-based organizations to meet the needs of student parents• Create a Recruitment and Retention Plan for student participants including marketing and outreach, application and eligibility, programs and procedures, and data collection and assessment (i.e. validation of hours)• Communicate with the campus community and stakeholders to promote the program and ensure awareness of services• Collaborate with the Project Director and Principal Investigator to seek additional providers with extended, weekends, and drop-in hours throughout the project period• Maintain best practices, including attending the annual CCAMPIS Project Directors' meeting in Washington, DC, and other regional and national conferencesJob Requirements:Qualifications Required:• Associate's degree in child development, early childhood, social work, psychology, or related field, and a minimum of three years of work experience with preschool children in a school or childcare setting, or equivalent combination of education and experience• Knowledge of community resources to support children and families• Strong work ethic, excellent customer service skills, organized and dependable• Ability to work well with a diverse group of individuals• Ability to work with sensitive and confidential student information• Strong presentation, written, verbal, active listening, and interpersonal communication skills• Ability to establish and maintain positive working relationships with faculty, staff, students, community members and community stakeholders• Proficiency in basic computer processes, including Microsoft Office Suite and other Internet applications• Ability to work a flexible schedule, including occasional evenings and weekends• Maintain best practices, including attending regional and national conferences• A valid driver's license and access to reliable transportation for occasional community visits and to attend professional development opportunitiesQualifications Preferred:• Bachelor's degree in child development, early childhood, social work, psychology, or related field, and a minimum of three years of work experience with preschool children in a school or childcare setting, or equivalent combination of education and experience• Previous experience in a higher education setting• Experience promoting events using social media and other digital platforms• Bilingual (Spanish and English fluency)Additional Information:Salary:Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the <a href="https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Employee" target="_blank">https://www.mass.edu/forfacstaff/classificationspecs/home.asp.Employee</a> Benefits:Benefits are an important component of an employee's total compensation package.• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.• Tuition Waivers &amp; Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.• Additional information regarding employee benefits is available on the University's <a href="https://westfield.ma.edu/offices/hr-titleix-eo/benefits-wellness.Disability" target="_blank">https://westfield.ma.edu/offices/hr-titleix-eo/benefits-wellness.Disabi…</a> AccommodationsWestfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.Background CheckEmployment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.To apply, visit <a href="https://apptrkr.com/6823249jeid-5b1e0a9d2a52a34084307199579329ce" target="_blank">https://apptrkr.com/6823249jeid-5b1e0a9d2a52a34084307199579329ce</a>

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