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Job Description and RequirementsRandolph-Brooks Federal Credit Union is seeking candidates for full time employment opportunities with our Member Service Call Center team starting at $20.00/hour! Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Member Service Call Center Representative will have the ability to work from home after a period of training and performance evaluations (timeframe will vary). Training will take place at the RBFCU Administrative Service Center (main campus): 1Ikea-RBFCU Pkwy, Live Oak, Texas 78233. Applicants who work from home mustreside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul>As a Member Service Call Center Representative, you will provide exceptional service to members, non-members, branches and internal departments through multiple communication channels. Process a variety of transactions and inquires in accordance with policies, procedures, regulatory laws with supervision. Identify member needs and conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union by recommending appropriate products/services and/or solutions to enhance member experience.Essential Functions and Responsibilities:<ul><li>Responsible for creating an exceptional member experience and non-members through all contact center channels.</li><li>Ability to communicate, multitask and operate contact center phone, email, and chat systems in a fast pace, high volume environment.&nbsp;&nbsp;</li><li>Use cognitive judgment to identify, analyze and address all inquiries while maintaining current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Apply fraud detection techniques, submit debit card fraud claims and transaction disputes to maintain and safeguard member and credit union interests and sensitive information.</li><li>Assist and fulfill general member transactions and inquiries on behalf of various departments. Including, but not limited to, account research, balance inquiries, deposit account transactions, opening/updating accounts, provide online banking support, consumer loan inquiries and submitting applications, and mortgage inquiries.</li><li>Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.</li><li>Identify concerns, feedback, and record complaint entries to improve and enhance member experiences and the brand of RBFCU.</li><li>Works with department supervisors and displays accountability with real time decision making that directly impacts member interactions and accounts.</li><li>Strive to meet or exceed department goals and objectives through key performance indicators and core values.</li><li>All other duties as assigned (note: &nbsp;essential functions, responsibilities, and programs may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>6 months of work experience in a Call Center or Financial Institution OR Customer Service</li><li>Must be able to work a flexible Monday-Saturday schedule (Hours of operation:&nbsp; Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)</li><li>Must have good organizational, communication, interpersonal and sales skills, along with the ability to multi task and manage time effectively with a close attention to detail</li><li>Attendance and promptness is pertinent</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form</li><li>Ability to handle problems involving several concrete variables in standardized situations</li></ul> Skills:<ul><li>Must be proficient in using PC, Microsoft applications software, Internet Explorer, and other office equipment</li><li>To ensure expectation of service is upheld, must have good organizational, communication, interpersonal and sales skills</li><li>Capable of demonstrating the ability to multi-task, manage time effectively, be detail oriented, accept ownership, and adapt to needs of department</li><li>Self-initiate and apply logic to problem solve with few concrete variables</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Member Service Call Center Representative (San Antonio)

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Business Analyst&nbsp;to join our amazing IT Business Analyst team!&nbsp;The IT Business Analyst&nbsp;will have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.</li></ul> The IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. &nbsp;Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.Essential Functions and Responsibilities:<ul><li>Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented</li><li>Serve as a subject matter expert for one or more assigned business units. &nbsp;Provide guidance, analysis and process expertise as necessary</li><li>Participate in design review meetings to ensure design will result in robust, secure and reliable applications in alignment with organizational initiatives</li><li>Research escalated user incidents and provide resolution within the specified Service Level agreement.</li><li>Develop project test documentation and execute test cases validating system changes including but not limited to approved product configuration, user permissions, and system processing variables to ensure project delivers the value the business needs and expects</li><li>Actively participate in planning and conducting User Acceptance Testing with the business unit</li><li>Maintain required documentation of project approvals and implementations</li><li>Apply fully tested and approved changes to core production environment</li><li>Independently manage small to medium scale projects and collaborate with project management by providing time estimates of project tasks assigned, reporting any changes to the manager for large scale and enterprise projects</li><li>Maintain relationships with core processing vendor and support teams, to include monitoring vendor communications for information regarding upcoming system releases, updates, and fixes, and communicate these opportunities to the appropriate business units</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or GED with 5 years' relevant experience.</li><li>Minimum of 1 year experience in a Systems Analyst / Business Lead / Application Support role.</li><li>Minimum of 2 years experience with Banking / Credit Union Software Applications.</li><li>Minimum of 3 years experience in an area of business specialty relevant to Financial Institution operations, such as Lending, Finance, Audit, Member Service, etc. Alternatively, an appropriate combination of education and experience in an IT or Business related field.</li><li>Strong analytical &amp; problem solving skills, able to break down complex problems quickly Able to meet and set deadlines with changing priorities</li><li>Strong communication &amp; presentation skills, able to communicate clearly and concisely, both orally and in writing</li><li>Basic understanding of Software Development Life Cycle</li><li>Proficient using the Microsoft products such as Word, Paint, Excel, MS Project, Visio, etc.</li></ul>Preferred:<ul><li>Associates Degree in Business or Information Systems</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Business Analyst (Must Reside in Texas)

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Leon Valley branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Leon Valley is located at: 6700 Bandera Rd., Leon Valley, TX 78238.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Leon Valley Branch Member Service Representative - Full Time

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Business Analyst II&nbsp;to join our amazing IT Business Analyst team!&nbsp;The IT Business Analyst II&nbsp;will have the ability to work a hybrid schedule (remote/onsite) after&nbsp;a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233.All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environment.</li></ul> The IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. &nbsp;Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.Essential Functions and Responsibilities:<ul><li>Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented</li><li>Serve as a subject matter expert for one or more assigned business units. &nbsp;Provide guidance, analysis and process expertise as necessary</li><li>Participate in design review meetings to ensure design will result in robust, secure and reliable applications in alignment with organizational initiatives</li><li>Research escalated user incidents and provide resolution within the specified Service Level agreement</li><li>Develop project test documentation and execute test cases validating system changes including but not limited to approved product configuration, user permissions, and system processing variables to ensure project delivers the value the business needs and expects</li><li>Actively participate in planning and conducting User Acceptance Testing with the business unit</li><li>Maintain required documentation of project approvals and implementations</li><li>Apply fully tested and approved changes to core production environment</li><li>Independently manage small to medium scale projects and collaborate with project management by providing time estimates of project tasks assigned, reporting any changes to the manager for large scale and enterprise projects</li><li>Maintain relationships with core processing vendor and support teams, to include monitoring vendor communications for information regarding upcoming system releases, updates, and fixes, and communicate these opportunities to the appropriate business units</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>Associates Degree in Business or Information Systems</li><li>Minimum of 3 years’ experience in a Systems Analyst / Business role</li><li>Minimum of 3 years’ experience with Banking / Credit Union Software Applications</li><li>Minimum of 2 years’ experience with Fiserv DNA Core Software Platform in a technical capacity</li><li>Minimum of 2 years experience writing SQL queries</li><li>Experience with System Development Life Cycle (SDLC), Project Management and Agile/Scrum methodology is required</li><li>Alternatively, an appropriate combination of education and experience in an IT or Business related field</li><li>Strong analytical &amp; problem solving skills, able to break down complex problems quickly</li><li>Able to meet and set deadlines with changing priorities</li><li>Strong communication &amp; presentation skills, able to communicate clearly and concisely, both orally and in writing</li><li>Proficient knowledge and understanding of relational databases and Structured Query Language</li><li>Proficient using the Microsoft products such as Word, Excel, MS Project, Visio, etc</li><li>Technically proficient with RBFCU Core and Ancillary SystemsProficient using the Microsoft products such as Word, Paint, Excel, MS Project, Visio, etc</li></ul>Preferred:<ul><li>Bachelors Degree in Business or Information Systems</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Business Analyst II (Must Reside in Texas)

Take your career further with McLane! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. As a Driver Trainee, you will learn the essential functions of the Driver job including the accurate and timely distribution of products to various customer locations. The Driver Trainee gains exposure to warehouse and other operational functions as part of the developmental process of becoming a McLane Driver. Benefits you can count on: <ul><li>Pay Rate while in training: $21.00 an hour.</li><li>Pay Rate: Drivers make $90,000 to $95,000 after training.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Driver Trainee: <ul><li>Maneuver tractor into position to attach trailer and handle lines to secure.</li><li>Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies.</li><li>Inspect tractor-trailer equipment for defects pre/post trip and submit DOT inspection report indicating condition.</li><li>Operates Driver Delivery Handheld (DDH), document delivery receipts/product temperatures and exceptions. Inspects trailer to ensure product is secure for undamaged transport of product.</li><li>Rides and trains with Driver Trainer of tractor-trailer to various destinations, gaining knowledge of commercial driving regulations and observing the Driver's skill in starting engine properly, approaching intersections, making turns, backing, parking, and maneuvering vehicle on the road and on customer premises.</li><li>Maintain driver log (Manual or PeopleNet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.</li><li>Assists the Driver in unloading trailer and delivering product into customer premises.</li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Driver Trainee Teammate: <ul><li>High School Diploma or GED preferred.</li><li>Be at least 21 years of age.</li><li>Meet eligibility requirements in the McLane Transfer and Promotion Policy.</li><li>Complete training and receive Class A CDL in 6 months or less.</li><li>Ability and willingness to select/load/unload and/or deliver ALL products that may be ordered by McLane customers.</li><li>Stand, walk, sit, climb, reach, bend, squat, and stoop to accomplish the essential job functions.</li><li>Read and comprehend labels, instructions, and bills of lading.</li><li>Perform mathematical calculations to verify quantities of product.</li><li>Communicate with customers, management, and other teammates.</li><li>Safely drive a tractor-trailer, use a 2-wheeled dolly, ramp, and on board PeopleNet devices. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Driver, Trainee Hourly

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. The Driver, Trainee Component position learns the essential functions of the Driver job including the accurate and timely distribution of products to various customer locations. The Driver Trainee gains exposure to warehouse and other operational functions as part of the developmental process of becoming a McLane Driver. Benefits you can count on: <ul><li>Pay Rate while in training: $21.00 an hour.</li><li>Pay Rate: Drivers make $90,000 to $95,000 after training.</li><li>Pay Structure: Hours, Miles, Cases, and Stops.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Trainee Component Driver: <ul><li>Maneuver tractor into position to attach trailer and handle lines to secure.</li><li>Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies.</li><li>Inspect tractor-trailer equipment for defects pre/post trip and submit DOT inspection report indicating condition.</li><li>Operates Driver Delivery Handheld (DDH), document delivery receipts/product temperatures and exceptions. Inspects trailer to ensure product is secure for undamaged transport of product.</li><li>Rides and trains with Driver Trainer of tractor-trailer to various destinations, gaining knowledge of commercial driving regulations and observing the Driver's skill in starting engine properly, approaching intersections, making turns, backing, parking, and maneuvering vehicle on the road and on customer premises.</li><li>Maintain driver log (Manual or PeopleNet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.</li><li>Assists the Driver in unloading trailer and delivering product into customer premises.</li><li>Provides customer service including on-time delivery of undamaged product, product returns and issuing valid customer credits.</li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Trainee Component Driver Teammate: <ul><li>High School Diploma or GED preferred.</li><li>Possess a Class A CDL.</li><li>Be at least 21 years of age.</li><li>Meet eligibility requirements in the McLane Transfer and Promotion Policy.</li><li>Ability and willingness to select/load/unload and/or deliver ALL products that may be ordered by McLane customers.</li><li>Read and comprehend labels, instructions, and bills of lading.</li><li>Perform mathematical calculations to verify quantities of product.</li><li>Communicate with customers, management, and other teammates.</li><li>Safely drive a tractor-trailer, use a 2-wheeled dolly, ramp, and on board PeopleNet devices. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Driver, Trainee Component

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Maintenance II position performs most aspects of troubleshooting, repair, and preventive maintenance actions on material handling equipment (MHE) and other facility support systems. They may also train lower grade mechanics and perform general building maintenance support. Benefits you can count on: <ul><li>Pay rate: $21 per hour. </li><li>Sunday-Thursday shift is 10 pm to 6:30 am</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Maintenance II teammate: <ul><li>Perform preventive maintenance and repairs on material handling equipment. </li><li>Perform maintenance activities on other distribution center equipment such as refrigeration systems, plumbing, building lighting, dock doors, air systems, racking, tote washers, and air spray painting. </li><li>Analyze, diagnose, and troubleshoot malfunctions using available specifications. </li><li>Research parts, tools, and technology; weld and fabricate as needed. </li><li>Ensure that spare parts usage, inventory and labor actions are accurately tracked and documented. </li><li>Work safely to prevent injury to people and damage to products and equipment. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as Warehouse Maintenance II teammate: <ul><li>Relevant technical degree; professional training is preferred. </li><li>At least 3 years of professional industrial maintenance experience, including experience with forklifts, reach trucks, order pickers, tuggers, and carts. </li><li>At least 2 years of material handling equipment maintenance experience. </li><li>Read and understand electrical schematics. </li><li>Familiar with OSHA regulations. </li><li>Basic computer skills as well as experience using a maintenance database such as MP2, DataStream 7i, or Maintenance Connection. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Maintenance II

The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Warranty Administrator

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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