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The incumbent will be responsible for preparing legal vehicle transfer documents for the Department of Motor Vehicles, verifying and processing payoffs on vehicle trade-ins. Additionally, the incumbent will communicate the status of payments to partners, lienholders, and customers.Job Responsibilities:<ul><li>Handle all inquiries regarding title &amp; payment information from customers and associates.</li><li>Work with multiple state forms and laws</li><li>Manage multiple platforms at once</li><li>Submit all legal transfer documents to the store.</li><li>Manage &amp; prepare checks to purchase used vehicles.</li><li>Communicate status of payment to partners, lienholders, and customers.</li><li>Keep current with all applicable laws.</li><li>Handle Escalations</li><li>Assist with production and maintenance of team reporting and tracking documents</li><li>Properly represent the company to its customers and vendors in a friendly manner.</li><li>Demonstrates behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers.</li><li>Adheres to all company policies, procedures, and safety standards.</li></ul>Qualifications:<ul><li>Must meet company’s requirements for employment.</li><li>Highschool or equivalent education required.&nbsp; Associate degree in business administration or related area of study preferred.</li><li>Multitask skills.</li><li>Organizational skills</li><li>Excellent attention to detail</li><li>Prior tag and title work experience preferred.</li><li>Ability to read and comprehend instructions and information.</li><li>Excellent communication skills, including customer service and customer care.</li><li>Proficiency in MS Office, specifically Excel and Word functions.</li><li>Professional personal appearance.</li><li>Strong customer service skills.</li></ul>Physical Requirements &amp; Working Conditions: <ul><li>Remote position</li><li>Must have a quiet environment, reliable internet connection at home and two monitors.</li><li>Must live within 30 miles from an AutoNation Store.</li><li>Prolonged periods of personal computer usage and data entry.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Production Control Specialist, WBYC

Welcome to Whataburger Careers!This position diagnoses service issues, replaces or repairs parts, and makes adjustments to commercial kitchen equipment, HVAC and refrigeration equipment, and building interior and exterior components in assigned Whataburger restaurants. Performs preventative maintenance on equipment to ensure safe, efficient, and reliable equipment operation. Applies judgement, knowledge, and skill when restoring equipment and facilities to proper operation. Ensures timely and accurate completion of work orders. Works with and adapts to new or changing technology to effectively manage work orders. Maintains proper part inventory on company truck to ensure ability to make effective and efficient repairs. Maintains a clean and orderly work area to include company truck cleanliness and maintenance.<ul><li>Troubleshoots, repairs, and maintains all Whataburger equipment, including heating, ventilation, and air conditioning (HVAC), cooking and beverage equipment and refrigerators.</li><li>Communicates continuously and effectively with Maintenance Services Company (MSC) and restaurant leadership.</li><li>Installs equipment in accordance with company safety procedures and follows safety protocols. Resolves electrical/mechanical problems; and informs appropriate management of potential inherent dangers with equipment.</li><li>Responsible for restaurant interior and exterior maintenance to include basic carpentry and plumbing repairs and intermediate electrical repairs.</li><li>Performs and documents quality repairs that meet the work order priority and customer Service Level Agreement (SLA).</li><li>Keeps management advised on status of repair work, schedule and budget for capital expenditure projects in the assigned zone.</li><li>Partners with the Zone Lead Technician and Zone Regional Facilities Manager to ensure all service work orders are successfully executed.</li><li>Provides support to the operation of Whataburger restaurants 24/7 and keeps the facilities up to the Facilities Brand Standard.&nbsp;</li><li>Evaluates and outsources work when cost and schedule effective. Reviews and approves work completed by 3rd party vendors. Acts as liaison between vendor and restaurant management.</li><li>Reduces costs associated with equipment repairs by proactively planning and organizing assigned work orders.</li><li>Assists with implementing changes to restaurant procedures and equipment intended to improve productivity, customer service and profitability.</li><li>Complies with all national, state, and local regulatory requirements.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>High school diploma/GED equivalent or equivalent work experience</li></ul>Experience:<ul><li>1+ years’ field experience in the HVAC and commercial refrigeration (required)</li><li>1+ years’ work experience in commercial kitchen equipment repair or educational equivalent (required)</li></ul>Professional Certification:<ul><li>Environmental Protection Agency (EPA) Certification or CFC Certification (required)</li><li>HVAC State Certified License (preferred)</li><li>State-licensed Mechanical Contractor or Journeyman’s license preferred (required in Oklahoma)</li><li>Commercial Food Equipment Service Association (CFESA) Certification (preferred)</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>Physical:<ul><li>Must be able to stand, sit, or kneel for extended periods of time and carry up to 50 lbs.</li><li>Must be able to work on ladders and roof tops</li></ul>2600 Hemphill St Fort Worth TX 76110-3207

Whataburger

Restaurant Maintenance Technician- Fort Worth, TX

The Role Core wealth Platform team in Wealth Technology is seeking a skilled engineer to join us in building innovative and outstanding capabilities to our platform. You quickly gain an understanding of all the components of our applications and will work with the team to deliver a seamless customer experience. As an AWS /Java Engineer, you will be applying your development, Server and automation skills to develop, test, deploy file publishing / Processing applications using AWS technologies. Enriched knowledge on analysis skills is added plus. The Expertise You Bring • 6+ year's experience with Java • Experience in Server Side Java, J2EE, REST, SQL, JUnit, and Tomcat • Experience in coding and implementing Java Batch and event driven process. • 3+ years of experience in designing and developing enterprise cloud-based solutions using Amazon Cloud Computing Services, including EBS, IAM, SWF, and SQS; performing serverless software development using Amazon Lambda written in NodeJS, Java via REST, or AWS sdk; • 3+ years of experience building applications that utilize CI/CD pipelines • Experience with Oracle PL-SQL and ability to write complex queries • Keenly interested in learning new technologies and their adoption • You’re a full-stack engineer with knowledge in a breadth of technologies including but not limited to those identified in the Qualifications section • You’ve strong software development skills using Java and web application technologies in a service oriented architecture • You have some experience in designing and developing enterprise cloud-based solutions using Amazon Cloud Computing Services, including EBS, IAM, SWF, and SQS; performing serverless software development using Amazon Lambda written in NodeJS, Java via REST, or AWS sdk; Coding, storing, retrieving, and versioning s3 objects, Kinesis and SQS streams • You’ve strong experience in dev-ops activities like dockerization, development of bash code to automate server builds and deployment to continuous deployment servers. • You’ve worked with tools that aid in Continuous integration and Continuous deployment including but not limited to GIT/Stash, Jenkins, Junit, SONAR, uDeploy etc • Knowledge of software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

Fidelity TalentSource

Java/AWS Engineer

Executive Assistant Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Executive Assistant in Westlake, TX! The Team In this role you will provide comprehensive support to executive level leaders and collaborate with peers as part of an Executive Administrative function. The administrative team at Fidelity plays a vital role in the company's success, and individuals serving in these positions are recognized by their colleagues as key members of their group, department, or organizational team. While you will report to Head of Enterprise Infrastructure Architecture, you will work directly with and provide support to few other leaders in Fidelity Architecture senior leadership team. You will also frequently partner across the business. The Expertise and Skills You Bring <ul> <li> Bachelor's degree strongly preferred, as well as 3+ years of progressive work experience supporting high level executives. </li><li> Excellent verbal and written communication skills including the ability to successfully interact with all levels of senior management, business partners, and employees. </li><li> Polished executive assistant with professional maturity and previous corporate experience, preferably in a technology environment. </li><li> Experience with supporting multiple executives simultaneously, both domestic and international. </li><li> Must have experience managing multiple calendars, both domestic and international. </li><li> Proven track record of working cooperatively and effectively with various personalities. </li><li> Able to maintain a high level of confidentiality. </li><li> Detail-oriented with strong communication and organizational skills. </li><li> Advanced proficiency in Microsoft Office suite of products and eagerness to develop expertise in these programs (Teams, Word, Power Point, Excel, etc.). </li><li> Demonstrated ability to learn new skills and adapt to new technology. </li><li> Strong ability to multi-task, react and think quickly. </li><li> Self-starter with strong sense of ownership and involvement. </li><li> Seek clarification or assistance when needed. </li><li> Desire to work as a true partner with executives and anticipate needs. </li><li> Willingness to get involved with the work of the larger team. </li></ul> The Value You Deliver <ul> <li> Advanced management of complex calendars, travel booking, and expense processing </li><li> Assisting with special projects related to the technology team. </li><li> Back-up and assist other administrative team members to ensure consistent, effective administrative coverage. </li><li> Skilled in SharePoint and able to develop and maintain sites. </li><li> Advanced support and coordination of meeting logistics, including developing/maintaining agenda, booking travel, arranging technical support, booking conference rooms, managing catering, etc. </li><li> Complex travel booking (domestic and international) and expense processing. </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Executive Assistant

The Role The Health and Benefit Accounts Domain within the Fidelity Healthcare Group is seeking a Business Analysis Consultant to design capabilities across our Healthcare team. As a Business Analysis Consultant, you play a meaningful role on an Agile software development team that obsesses over customer journeys and the technologies that bring them to life! You are a strategic and critical thinker who will play a vital role in a on large migration initiative with concrete timelines, complex end to end testing and conversion efforts, and needing well-coordinated cutover strategies. You blend deep experience in health care benefit accounts, healthcare debit cards, and product development with a passion for analysis, harnessing technology to solve sophisticated business problems, and executing to deliver and implement solutions to delight customers. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, innovative environment! The Team We work within multi-functional Scrum Agile teams (squads) of technology and business colleagues to develop and implement health care debit card product and service features from inception to delivery. Your team represents the healthcare debit cards product area in a multi-year year enterprise-wide implementation that focuses on delivering solutions that better serve our cardholders both from a customer service and digital experience perspective. Here are a few ways you'll impact the team: <ul> <li>Bring the voice of the customer to the squad through customer journey mapping and feedback loops to focus the team on delivering business solutions with the highest customer and business value </li><li>Work closely with the Product Owner (Squad Leader) and squad to build, prioritize, and maintain the product backlog </li><li>Collaborate with design, business, and technical team members to define requirements and identify dependencies and risks </li><li>Handle customer-facing content and messaging to optimize usability </li><li>Perform acceptance testing to ensure the team delivers a seamless customer experience that meets business requirements </li><li>Support business readiness, deployment, and solution enablement, e.g., demos, training, procedures, and communication </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor's Degree required </li><li>7+ years of demonstrated ability in an analyst, technology, or product role, passionate about digital solutions </li><li>Proven experience working in Agile product execution and delivery involving business, design, and technology teams </li><li>Expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation. </li><li>Strong understanding of technology concepts (API's, file exchange, ETLs, data streaming, relational databases, and digital experience design); Able to query back-end databases and/or interpreting logs is a plus. </li><li>Working knowledge of Healthcare Debit Cards, Health Savings Accounts (HSA), Flexible Spending and Reimbursement Accounts (FSRA), and Healthcare card processors (e.g., FISERV) is preferred </li><li>Experience using data to find opportunities and drive decision-making; may have conducted user research or competitive analysis </li><li>Resourceful, Self-motivated, and able to learn a new subject matter and norms of a new organization very quickly </li><li>Exceptional verbal and written communication and presentation skills; able to tailor content for diverse audiences and influence decisions. </li><li>Excellent critical thinking, analytical and problem-solving skills; eager to ask why, challenge assumptions, and understand impact to our customers </li><li>Ability to understand business strategy and collaborate with product leads to maintain the roadmap </li><li>Proficient in MS Office, PowerBI, Visio, Miro, and backlog/testing tools; familiarity with content management systems like Confluence and Sharepoint </li><li>Highly adaptable and capable of prioritizing multiple tasks in a fast-paced environment according to both stakeholder impacts and dependencies. </li><li>Certified Business Analysis Professional® (CBAP®) certification or Certified Scrum Product Owner certification preferred </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Business Systems Analyst

<h3>Job Title: Full Stack Engineer</h3> Do you enjoy working on cloud technologies and creating innovative solutions? Do you want to collaborate with like-minded engineers across the globe? You will work within the Enterprise API platform team. We are a diverse, multi-functional team comprised of highly upbeat and motivated technologists who believe in the power of innovation and constant teamwork. The team blends technology &amp; business expertise with a passion for exploring new technologies while working in an open and transparent way. We believe that small, empowered, self-motivated teams can achieve extraordinary things. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Strong Java knowledge and experience in configuring and deploying applications in a public cloud like Azure/AWS.</li> <li>Expertise and experience with Continuous Integration and Continuous Deployment tools such as GitHub, Artifactory and Jenkins.</li> <li>Hands on Experience working with Kubernetes.</li> <li>Experience with configuring alerts and monitors to create a highly available platform</li> <li>Experience in designing, creating and deploying automated processes to install, upgrade and rehydrate resources in public cloud and on-premise environment.</li> <li>Excellent analytical skills to triage and resolve production issues and outages</li> <li>Good communication and influencing skills</li> </ul> <h3>Nice to Have Skills</h3> <ul> <li>Development of API platforms and governance experience</li> </ul> <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Full Stack Engineer

<h3>Job Description:</h3>The RoleFidelity Digital Assets ® is focused on bringing industry-leading digital asset custody and trading services to its clients. We are seeking a Senior Manager in Customer Service to join our team! This person will be responsible for team management/supervision oversight of day-to-day service and operational activities of mentorship and development. We need a leader who will partner with the broad management team to help enhance and develop functional capabilities. Effective risk management/mitigation, ability to handle complex processes, and leading cross-functional projects are also elements of the Senior Manager’s role and responsibilities. To be effective, you will work closely with Digital Assets Operations, LRC, and the leadership teams to ensure understanding of client service and operational needs as well as to ensure overall satisfaction and loyalty. With your knowledge and commitment, you will become a collaborative and resourceful leader within the Digital Assets team, sharing best practices and driving successful results!Working Hours: Standard business hours with periodic need to cover evenings, weekends, and holidays<h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s degree or equivalent with 8+ years of experience or Master’s with 6+ years of experience</li><li>Significant people management and leadership experience, ideally in a financial operations setting – coaching, performance, escalation, and oversight of daily functions</li><li>Working knowledge of service model organization, tools, and structure</li><li>Proven project management &amp; decision-making skills</li><li>Experience guiding teams through change as the work continues to evolve</li><li>Experience using, analyzing, and improving operational workflows in a highly controlled environment</li><li>Track record of building and driving a positive team culture</li><li>Experience leading projects with functional impact</li><li>Experience with oversight and supervision of complex operational processes</li><li>Your ability to quickly understand complex topics and effectively communicate those to all levels of the organization</li><li>Your ability to think analytically and deliver solutions to complex challenges</li><li>Your excellent interpersonal, verbal, and written communication skills</li><li>Your ability to guide the team through regular change as business priorities change</li><li>Your innovative ideas and outside the box thinking in support of growing/scaling new business</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team A subsidiary of Fidelity Investments, Fidelity Digital Assets® provides an institutional-grade digital asset experience that incorporates the history, principles, and expertise of a traditional financial institution. The business is uniquely built for institutional investors and offers secure custody, integrated trading, and 24/7 support in the digital asset ecosystem. Established in 2019, Fidelity Digital Assets develops products and solutions that scale with investors’ needs, allowing clients to navigate digital assets with confidence. Learn more at <a href="http://www.fidelitydigitalassets.com" target="_blank">www.fidelitydigitalassets.com</a>. Fidelity Digital Asset Services is an emerging business unit, dedicated to serving existing customers as well as a growing new customer base within the Fidelity enterprise. This role represents an exciting opportunity to help launch Institutional relationship capabilities within the business and help bring the vision for the future to life.<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Fidelity Digital Assets Customer Service

<h3>Job Description:</h3><h3>The Role</h3>Are you a self-starter and committed to delivering results? If you enjoy delighting customers with outstanding customer solutions this may be the job for you! We are seeking a results-focused and motivated associate who flourishes when working with internal and external teams to deliver outstanding Credit Card products and services. This role can be hired at Consultant or Director level, depending on skills and experience. Key responsibilities can include:<ul><li>Understanding the needs and problems of our customers, by partnering with our customer research team to conduct surveys, interviews, and focus group</li><li>Evaluating the competitive landscape to understand potential differentiation</li><li>Driving and supporting key aspects of the development life cycle, including requirements, UX design, API development, testing of end to end customer experiences</li><li>Performing business testing on new functionality, operational processes, and end user experience. Also, participates in/leading readiness and rollout activities related to production releases.</li><li>Navigate multiple partners and processes to simplify communications and client engagement experiences while maintaining compliance and regulatory standards. This includes working with our outside vendor that issues the credit card and provides front line customer service.</li><li>Ability to find opportunities for innovation and taking thoughtful risks to get the work done better and faster by cultivating positive relationships working collaboratively across Fidelity to deliver business outcomes.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s Degree required and 8-12 years of experience, focused in the financial services, credit cards area.</li><li>Background and passion for solving customer problems and delivering engaging, personalized, digital solutions. Strong focus on execution, identifying and removing impediments to progress.</li><li>Demonstrated knowledge of business analyst techniques, such as: benchmarking, business rules analysis, user stories, user acceptance testing and product documentation.</li><li>Strong analytical skills and ability to apply critical thinking skills and understand sophisticated customer needs</li><li>Project management skills to run execution teams aligned to strategic plans &amp; objectives</li><li>Strong listening, presentation and persuasion skills to achieve consensus with multiple audiences</li><li>Agile mindset; ability to work on initiatives simultaneously and with multiple stakeholder groups, both internal and external to Fidelity with a proved track record of bringing innovative Mobile and Web products to a diverse customer base. Also, familiarity with Agile process &amp; tools (Jira, Mural) including possessing good story-writing skills is preferred</li><li>Active participation and/or leading in the prioritization of the squad work defining requirements, understanding business &amp; technology needs, and writing Agile stories to help advance the infrastructure and Api’s while delivering innovative credit card web and mobile experiences.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>The Team</h3>Fidelity’s Wealth Product &amp; Experience vision is to expand the role Fidelity can play in this critical area of customer finances, by offering innovative capabilities to serve the spending and saving needs of both new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director/Consultant, Wealth Product & Experience Personal Cards – Credit Card

<h3>Job Description:</h3><h3>The Role</h3>This is an excellent opportunity for an individual contributor who has experience in, or is interested in learning about, Digital Assets, Liquid Alternatives and the expanding Alternative Products space overall. The Business Analyst Consultant combines in-depth knowledge of accounting and reporting matters with technical capability and superb interpersonal skills to elicit, define, and document systems requirements to the development team. This role is a liaison for the Shareholder Reporting business team to the IT systems groups. This role also includes general application support, issue documentation, project representation, and portfolio management, and interim business solutions using light automation. The Business Analyst Consultant performs many sub-roles combining business analyst, systems analyst, and project coordinator for the Shareholder Reporting team. This position emphasizes Operations expertise; it is not a Technology role.<h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s degree in accounting, finance, business, business analysis, CIS or the equivalent and 5+ years prior experience in the mutual fund industry (previous financial reporting experience with Digital Assets/Alternative products is preferred).</li><li>5+ years project experience required (active participation and/or management)</li><li><h3>Experience with Registration Statements (Prospectus (Pro), Statement of Additional Information (SAI), Summary Prospectus (Sum Pro) is a plus.</h3></li><li>A self-starter with experience learning and adapting to new technology tools and investment vehicles quickly.</li><li>Your ability to work concurrently on a variety of opposing priorities, while remaining flexible to a constantly evolving regulatory environment.</li><li>Your strong verbal and written communication skills</li><li>Your experience in translating business requirements to technical resources in support of helping develop business solutions that reduce risk, increase business efficiency, and minimize impact.</li><li>Your experience working with product owners to build, prioritize and maintain product backlog to focus a team on delivering business solutions with the highest customer experience impact.</li><li>Your knowledge of and experience with tools and techniques for crafting, handling and evaluating business acceptance tests for end-to-end operational processes and end-users of solutions.</li><li>Your experience with activities, tasks, and practices for assessing and detailing business opportunities, benefits, risks, and success factors of potential solutions.</li><li>Your knowledge of and shown ability to implement the strategies and techniques used to ensure that customer needs are addressed in solution design that result in a positive experience with the organization and its products and services at every touch point.</li><li>Your ability to analyze business systems and/or business processes to identify user needs, document requirements, and address operation/process issues/improvements to accomplish business objectives.</li><li>Your extensive understanding of MS Office.</li><li>Your experience with database query tools, such as Microsoft Access, SQL, Power BI, or Oracle, are preferred.</li><li>Experience with Confluence's Unity financial reporting software is a plus.</li><li>Experience with SunGard’s InvestOne and the Geneva accounting software and related reporting tools are a plus.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position. <h3>The Team</h3>Shareholder Reporting within Fidelity Fund and Investment Operations (FFIO), offers outstanding operational service to both Fidelity’s business partners and shareholders. The group’s main responsibility is performing qualitative reviews of regulatory reports on assigned U.S., Canadian, or offshore domiciled Fidelity funds to ensure accuracy and adherence to appropriate regulatory guidelines.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Operations Readiness Leader

<h3>Job Description:</h3>Fidelity Fund Investment Operations (FFIO) Risk is seeking a strategic and experienced risk leader to direct and continually enhance our SOC 1 audit engagement program. This director-level role will be responsible for overseeing the end-to-end execution of three SOC 1 audit reports, overseeing change management routines that ensure the reports align with FFIO’s growth initiatives and needs of the report users, and building and maintaining strong relationships with internal business partners and external auditors. The ideal candidate will bring deep expertise in audit and control frameworks, a strong understanding of SOC 1 requirements, and the ability to translate business strategy into effective risk and control practices.The Businesses We SupportThis role supports FFIO. FFIO groups include Fund Operations, Fund Administration, Global Middle Office, Global Product Solutions, Consolidated Data Services, and Performance, Analytics &amp; Digital Operations. The role works closely with other risk associates across FFIO Risk and other risk groups, the Asset Management Treasurer’s Office, and external audit teams.Key Responsibilities<ul><li>SOC 1 Audit Leadership: Direct the planning, execution, and delivery of SOC 1 audits, including coordination with external auditors and internal stakeholders.</li><li>Control Environment Management: Oversee the design and effectiveness of key controls across FFIO’s operations. Identify and remediate control gaps.</li><li>Strategic Risk Alignment: Partner with business leaders to assess how FFIO’s growth initiatives impact SOC 1 control requirements and readiness.</li><li>Stakeholder Engagement: Build strong relationships with business units, technology teams, compliance, and external auditors to support audit execution and issue resolution.</li><li>Process Improvement: Enhance audit readiness, control documentation, and evidence gathering processes. Promote a culture of control ownership and risk awareness.</li><li>Reporting &amp; Governance: Provide regular updates to senior leadership on audit status, risks, and mitigation plans. Support governance and regulatory reporting as needed.</li></ul>The Skills and Expertise You Have <ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field; advanced degree or certifications (CPA, CIA, CISA) preferred.</li><li>10+ years of experience in risk management, internal audit, or external audit, with a strong focus on SOC 1 engagements.</li><li>Deep understanding of control frameworks and audit methodologies.</li><li>Proven ability to connect business strategy with risk and control implications.</li><li>Exceptional communication and relationship-building skills.</li><li>Experience working in a complex, matrixed organization and managing cross-functional initiatives.</li><li>Familiarity with automation and data analytics in audit processes.</li><li>Ability to lead through change and influence cross-functional teams.</li><li>Presentation and Writing Skills – ability to develop and deliver formal and informal presentations to a variety of audiences.</li><li>Financial services or asset management background preferred.</li></ul>Why Fidelity? <ul><li>A company that is committed to innovation and being an industry leader</li><li>Access to top-tier technology platforms, tools, and frameworks</li><li>Ambitious positions and numerous opportunities for personal and professional growth</li><li>Competitive compensation and benefits package that includes bonus, health insurance, pension, life insurance and a variety of work/life programs</li></ul>Company CultureAt Fidelity, we reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can contribute to the bright and strong future of our company.<h3>Certifications:</h3><h3>Category:</h3>RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

440 Jobs in Azle, TX 76020, USA