field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

Job Requirements This specific restaurant is independently owned and operated by a Whataburger franchise.&nbsp;Please click on the apply button below to be redirected to this franchisee’s website. Once there, you will be able to learn more about this position information and their application process.

Whataburger

Manager

Description:
 OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member’s journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic’s values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member’s financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor’s degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we’d LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI280823182

Local Government Federal Credit Union

Member Service Advisor, Wilmington (Branch Advisor)

Description:
&nbsp;CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.ABOUT THE POSITIONThe Unified Communications Manager is responsible for overseeing and managing the organization's unified communications systems, including Microsoft Teams and digital device administration. This role involves the strategic planning, implementation, and maintenance of communication technologies to ensure seamless and efficient collaboration across the organization. The manager will lead a team to support voice, video, messaging, and conferencing solutions, ensuring they meet business requirements and compliance standards. Key responsibilities include managing system upgrades, troubleshooting issues, providing user training, and optimizing the performance of communication platforms. Additionally, the manager will oversee the administration of digital devices, ensuring proper configuration, security, and integration with unified communication systems.NORMAL DAY-TO-DAY WORK<ol><li>Lead, mentor, and develop the unified communications team. Conduct performance reviews, provide feedback, and ensure continuous professional development.</li><li>Develop and implement a comprehensive strategy for all unified communications systems (Microsoft Teams, Email, and digital devices),ensuring alignment with organizational goals and objectives.</li><li>Oversee the installation, configuration, and maintenance of unified communication systems and conference room technology systems.&nbsp;</li><li>Manage upgrades, patches, and enhancements to ensure system reliability and performance. Ensure systems are resilient and can recover quickly from disruptions.</li><li>Manage the administration of Microsoft Teams and Microsoft Exchange Online, including setup, configuration, and integration with other systems.</li><li>Manage the administration of digital devices, including configuration, security, and integration with communication systems. Ensure all devices are up-to-date and comply with security standards.</li><li>Provide technical support and troubleshooting for unified communication systems and digital devices. Manage all incidents and conduct root cause analysis to implement corrective actions to prevent recurrence.</li><li>Develop and deliver training programs to ensure users are proficient with communication tools and devices.</li><li>Collaborate with vendors to evaluate, select, and procure communication technologies and services.</li><li>Work with internal stakeholders to understand communication needs and ensure solutions meet business requirements.</li><li>Monitor the performance of unified communications systems and mobile devices to identify opportunities for process improvements. Implement measures to optimize system performance and user experience.</li><li>Develop and enforce policies and procedures for the use of unified communication systems and digital devices. Ensure compliance with industry standards, organizational policies, and regulatory requirements.</li><li>Create and maintain comprehensive documentation for unified communication systems, digital devices, configurations, and processes.</li><li>Lead and manage projects related to the implementation and enhancement of unified communication systems. Coordinate project activities, timelines, and resources to ensure successful project delivery.</li><li>Stay updated with the latest trends and advancements in unified communications and digital device management. Identify opportunities for improvement and lead the implementation of innovative solutions to enhance communication technologies.</li><li>Develop and implement disaster recovery and business continuity plans for unified communication systems.&nbsp;</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position. <ol><li>7 – 9 years general Information Technology experience engineering, designing, installing, administrating, upgrading, and maintaining mid-to-large scale telecommunications systems.</li><li>1 – 3 years of experience as a telecommunications manager, supervisor, or leader.</li><li>Fluent knowledge of modern Unified Communications systems that include supporting a Contact Center with Conversational AI capabilities.</li><li>Proven experience in managing and administering unified communication platforms.</li><li>Strong technical expertise in unified communications technologies, including Microsoft Teams, VoIP, video conferencing, and messaging systems.</li><li>Proficiency in managing and configuring digital devices (e.g., smartphones, tablets, laptops).</li><li>Experience with network infrastructure and protocols related to unified communications.</li><li>Knowledge of security best practices for communication systems and devices.</li><li>Demonstrated experience in leading and managing projects, including planning, execution, and monitoring.</li><li>Excellent verbal and written communication skills to interact with stakeholders at all levels.</li><li>Ability to explain technical concepts to non-technical audiences.</li><li>Strong vendor management skills to negotiate contracts and manage service providers.</li><li>Ability to adapt to changing technologies and stay current with industry trends and advancements in unified communications.</li></ol>Here are a few qualities we’d LIKE for you to have to make you more suited for this position. <ol><li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.</li><li>Experience with Genesys Cloud CX CCaaS platform.</li><li>Experience with conversational AI platforms such as Omilia and Glia.</li><li>Relevant certifications such as Microsoft Certified: Teams Administrator Associate, Cisco Certified Network Associate (CCNA), or similar are preferred.</li></ol>CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: &nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> 

Requirements:
 PI280796367

Unified Communications Manager

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:ESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.<ul><li>Resolve complex, higher-dollar unpaid/denied claims by leveraging proprietary software system, making phone calls, generating letters, accessing client systems and insurance carrier web portals in the pursuit of getting a claim resolved.</li><li>Identify and report trends found during the account resolution process such as CPT/HCPCS errors/deletions, duplicate claims, revenue code mapping mismatches, missing charges, no claim on file.</li><li>Perform financial account assessment functions including but not limited to adjustments and NRP to patient. Work within client systems to complete rebill functions.</li><li>Perform administrative functions including but not limited to medical record submissions, billing claims, patient assistance outreach, obtaining documents from client systems and insurance plan code updates, review corrected claim requests and approve for client assistance or correct the bill within client platform, review and submit payment verification assistance requests.</li><li>Maintain familiarity with client preferences and known issues across multiple client accounts.</li><li>Support special projects for clients as needed.</li><li>Other duties as assigned.</li></ul>QUALIFICATIONS<ul><li>High School Diploma or equivalent </li><li>5+ years relevant industry experience in registration, billing, collections, required</li><li>3+ years experience with insurance carrier claims resolution, required</li><li>3+years of Epic, Cerner, Meditech or other EMR experience preferred</li><li>Knowledge of UB04 claim forms, EOB’s and medical records required</li><li>ICD-9, ICD-10, CPT and HCPCS coding knowledge required</li><li>Ability to conduct detailed research to resolve complex claims</li><li>Intermediate mathematics skills (addition, subtraction, ability to identify trends, etc.)</li><li>Advanced knowledge of Excel and Power Point</li><li>Ability to compile and summarize data</li><li>Strong verbal and written communication skills</li><li>Ability to analyze and interpret complex documents, contracts, notes, and other correspondence</li><li>Ability to prioritize and multitask in a fast-paced environment</li><li>Ability to work effectively in a remote environment</li><li>Investigative mind set to identify issues and implement solutions.</li></ul>PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Acute Hospital Insurance Specialist 3

Description:
Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.&nbsp; ABOUT THE POSITIONThe Consumer Loan Officer is a centralized role responsible for guiding members through the consumer lending process with a consultative and relationship-based approach. This position is a key part of the credit union’s centralized lending strategy and focuses on managing primarily digital loan applications, with some referrals from physical branches. The Consumer Loan Officer is responsible for reviewing applications prior to underwriting, contacting members to confirm loan purpose and structure, ensuring stipulations are gathered post-approval, and providing follow-up on both approvals and denials. This role plays a critical part in helping members navigate their borrowing journey, aligning their needs with the right loan product, and ensuring clarity and completeness at every step. NORMAL DAY-TO-DAY WORK<ol><li>Review assigned digital and branch-submitted loan applications to ensure the selected product, amount, and term align with the member’s financial needs and objectives.</li><li>Contact members to engage in consultative discussions related to loan purpose, product fit, or clarification prior to underwriting submission.</li><li>Work collaboratively with Consumer Underwriting to ensure applications are accurate and complete, and proactively gather missing information or documents needed for decisioning. Support fulfillment and underwriting partners by submitting well-prepared, accurate, and complete applications. Proactively follow up with members on approved loans to explain terms, verify member intent, and collect any stipulations needed to move the loan to closing.</li><li>Contact members on declined loan applications (as applicable) to explain the outcome and offer guidance on improving future approval chances.</li><li>Utilize the loan origination system (LOS) and internal workflows to update application status, document member interactions, and route applications appropriately. Adhere to all regulatory and internal policies when collecting, documenting, or communicating with members.</li><li>Maintain knowledge of all consumer lending products—including unsecured term loans, personal lines of credit, auto loans, and HELOCs—to support members in product selection.</li><li>Meet productivity and service level expectations for daily contact volume, turnaround time, and member satisfaction.</li><li>Participate in training and coaching sessions to maintain proficiency in underwriting principles, loan structuring, and credit fundamentals.</li><li>Contribute to process improvement initiatives by identifying trends, bottlenecks, or opportunities for better member communication.&nbsp;</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>&nbsp;1 – 3 years of experience in consumer lending or member service roles involving lending conversations, including 1-3 years at a financial services organization.&nbsp;</li><li>Working knowledge of consumer loan products including personal loans, auto loans, and HELOCs.</li><li>Strong communication skills, with the ability to explain loan terms, credit decisions, and stipulation requirements clearly.</li><li>Familiarity with credit reports, DTI calculations, and basic underwriting principles.</li><li>Ability to use loan origination systems and CRM tools to document member contact and update application status.</li><li>High attention to detail, organizational skills, and the ability to manage a high volume of applications in a fast-paced, centralized environment.</li><li>Member-focused mindset with a consultative, empathetic approach to lending.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol> Here are a few qualities we’d LIKE for you to have to make you more suited for this position.<ol><li>Credit Union experience preferred, particularly in a digital or centralized lending model.</li><li>Exposure to Fiserv Velocity or similar LOS platforms.</li><li>Bilingual (Spanish) is a plus.</li><li>Familiarity with digital member interactions, including secure messaging platforms or digital follow-up tools.</li><li>Ability to analyze credit reports and make basic recommendations on loan alternatives.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:&nbsp;Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609&nbsp;<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>

Requirements:
 PI280660287

115 Banking / Insurance Jobs