field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Sales Enablement, Pricing, &amp; Transformation (SPT) team is the analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering actionable insights to architect GCS growth and strengthen the culture of compliance and control.How will you make an impact in this role?The Manager, Sales Process Optimization and Controls will focus on partnering with the U.S. Small and Medium Enterprises (U.S. SME) Sales and Account Development teams. They will be a key thought partner to the U.S. SME Sales Enablement leadership team on cross-channel workstreams, including owning the U.S. SME Rules of Engagement and managing ad hoc requests from multiple stakeholders. TheManager will work very closely with several cross-functional partners including U.S. SME Commercial Effectiveness &amp; Governance, Control Management, US SME Sales Enablement Performance &amp; Insights and Signings Governance, Marketing, Product and other supporting teams.&nbsp;The ideal candidate has familiarity with GCS sales and account development teams and will coordinate across key partners to ensure there is alignment and collaboration on priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment!In this role, you will:&nbsp;<ul><li>Possess a deep understanding of U.S. SME Sales and Account Development team business objectives / priorities and challenges to formulate solutions</li><li>Build strong relationships with US SME Sales Enablement and Sales and Account Development teams to successfully gain consensus and support for strategic projects</li><li>Become an expert on the U.S. SME Rules of Engagement</li><li>Serve as a PMO to lead highly complex, business-critical initiatives from inception to completion and act with an agile approach</li><li>Perform risk management to proactively identify potential problems and mitigate risks to achieving desired objectives</li></ul>Minimum Qualifications:<ul><li>Undergraduate degree required</li><li>5+ years of experience in sales enablement, performance planning, consulting, or related fields</li><li>Strong project management skills with a record of successful results on complex, large-scale, cross-functional initiatives</li><li>Ability to build strong partnerships and work collaboratively with others to meet shared objectives</li><li>Exceptional written and verbal communication skills and comfort presenting at all levels of the organization</li><li>Experience leading multiple and complex workstreams and working across departmental boundaries to deliver a diverse set of initiatives that result in successful outcomes</li><li>This is a hybrid role with the candidate expected to work from office 3 days a week</li></ul>Preferred Qualifications:<ul><li>Proactive approach to tackle new opportunities and challenges with high energy and enthusiasm</li><li>Accountability for self and others to meet all commitments and deliverables in a timely manner</li><li>Strong business insight and experience with Sales and Account Development organizations, and the ability to understand their structure, operations, and strategic priorities</li><li>Can win attitude and a desire to learn in a fast-paced environment!</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Sales Process Optimization and Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Within the Technology Portfolio Management team, the Sr. Product Manager for Portfolio Tools will lead the transformation and expansion of our Apptio-based portfolio toolset, Apptio One and Targetprocess, to optimize the end-to-end customer experience and enable smarter portfolio decision-making across the enterprise.This pivotal role blends product leadership and Technology Business Management (TBM) expertise, driving the development and integration of internal tools critical to managing technology investments, aligning supply and demand, and enabling actionable insights. You will be at the forefront of shaping the enterprise’s TBM capabilities, ensuring the tools are scalable, intuitive, and aligned with evolving strategic needs.Key Responsibilities:<ul><li>Product Execution and Roadmap: Execute and evolve the product strategy and roadmap for Apptio One and Targetprocess, with a focus on integration, scalability, usability, and alignment to portfolio planning needs. Drive the connection between financial management, resource supply, and portfolio demand across tools.</li><li>E2E Experience Ownership: Own the end-to-end customer experience across TBM tools, ensuring a seamless, intuitive, and efficient user journey that connects planning, execution, and investment decisions.</li><li>Cross-functional Collaboration: Work closely with Technology, Portfolio, Finance, and Product leaders to ensure Apptio tools support enterprise goals. Lead integration and collaboration efforts with adjacent tool owners and drive a unified TBM ecosystem.</li><li>Performance Measurement and Insights: Define and track key performance indicators (KPIs) to measure the success and adoption of Apptio tools. Leverage data to drive continuous improvement, stakeholder transparency, and business value.</li><li>Go-to-Market and Change Enablement: Collaborate with change management team to support development of training, documentation, and engage with stakeholder to promote user adoption and ensure smooth transitions during tool enhancements or new deployments.</li><li>Vendor and Platform Partnership: Serve as the primary liaison with Apptio teams, advocating for platform enhancements, overseeing release impacts, and ensuring alignment with AMEX strategic priorities.</li></ul>Who You Are:<ul><li>Minimum of 5 years of experience in product management, with 2+ years owning technology products or platforms within an enterprise context.</li><li>Proven hands-on experience managing or scaling Apptio One, Target process, or related TBM platforms.</li><li>Strong understanding of portfolio management, financial modeling, and agile delivery processes.</li><li>Bachelor’s degree in Business Administration, Computer Science, Engineering, or related field; Master’s degree is a plus.</li><li>Familiarity with Agile practices and tools such as Jira, ServiceNow, or similar.</li></ul>Qualifications:<ul><li>Minimum of 5 years of experience in product management, with at least 2 years in a leadership role overseeing technology-based products.</li><li>Bachelor’s degree in Business Administration, Computer Science, Engineering, or equivalent. Master’s degree is a plus.</li><li>Experience with portfolio management tools and financial scenario modeling is highly desirable.</li><li>This is a hybrid role can be based in New York, Phoenix or Atlanta; Hybrid colleagues work a mix of in-office and virtual days, coming into the office 3 days per week. Leaders and colleagues will plan common days for in-person connection, collaboration, and events. </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Product Manager for Portfolio Tools

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>&nbsp;Advance adoption of Amex debit capabilities</li><li>Develop thorough documentation regarding adoption dependencies and operationally sustainable processes to ensure consistent results</li><li>Manage adoption validation process</li><li>Create and expand relationships with key external debit partners</li><li>&nbsp;Collaborate broadly, sharing thought-leadership regarding US debit norms, roadmap and interoperability considerations</li><li>&nbsp;&nbsp;Build strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teams</li><li>&nbsp;Maintain current knowledge about the payment services industry, debit and U.S. market trends, new &amp; existing technologies, products &amp; services</li></ul>Minimum Qualifications<ul><li>1+ year experience in the processing, acquiring, and routing of U.S. debit cards</li><li>Sound analytical, problem-solving, data analysis, and project management skills</li><li>Strong work ethic and organizational ability, with high level of intellectual curiosity, initiative, drive, and attention to detail</li><li>Demonstrated ability to guide, contribute, and execute strategies to deliver outcomes aligned to business goals in matrixed organizations</li><li>Proven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partners</li><li>Track record of leading through change, leading and producing results with or without authority.</li><li>Excellent communication and interpersonal skills, with the ability to articulate and illustrate complex issues in a simple, non-technical manner.</li><li>Potential travel required within U.S. (~10%)</li><li>Bachelor’s degree or equivalent industry experience required.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Payments Consulting- US Debit

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About the RoleIn this role, you will join our newly modernized Know My Identity (KMI) product platform team, focused on building and scaling core compliance Customer Identification Program (CIP) capabilities of Know Your Customer (KYC) and Know Your Business (KYB), and Customer Due Diligence (CCD). You will help shape the next generation of identity and Anti-Money Laundry (AML) verification services that power all new account onboarding experiences across products and markets.Partnering closely with product, engineering, compliance, risk, analytics, and UX teams, you will help deliver scalable, accurate, and customer-centric identity verification solutions. This is a unique opportunity to contribute to foundational capabilities from the ground up and directly shape how we protect our customers and our company.Does This Sound Like You?On this team, product ownership means being accountable for quality, clarity, and outcomes — not just coordination. This means you:<ul><li>Demonstrate a strong bias for action and operational ownership, quickly executing on decisions and driving next steps without delay.</li><li>Communicate proactively, providing regular status updates and surfacing risks early without needing to be chased.</li><li>Are self-directed and dependable, capable of managing core responsibilities independently in a fast-paced environment.</li><li>Treat timing as a critical dependency, acting early to avoid last-minute escalation, rework, or missed outcomes.</li><li>Are passionate about delivering secure, compliant, and customer-centric identity verification experiences.</li><li>Excel at translating complex regulatory and technical requirements into clear, actionable work for engineering teams.</li><li>Naturally connect dots across product, compliance, risk, analytics, and technology to drive aligned outcomes.</li><li>Thrive in a collaborative environment and approach problem-solving with both business and technical rigor, with an industry-wide perspective.</li><li>Are organized, curious, proactive, and energized by solving ambiguous high-impact problems.</li><li>Can hit the ground running and quickly build context in a fast-paced environment.</li><li>Are skilled in discovery – identifying customer needs, uncovering root problems and validating solutions through research and experimentation.</li></ul>What You Will Do<ul><li>Own and manage the product backlog, ensuring day-to-day prioritization reflects business goals, customer needs, and regulatory requirements.</li><li>Write clear, detailed user stories and acceptance criteria for identity verification and AML capabilities.</li><li>Partner with engineering to ensure stories are understood, delivered, and meet quality standards.</li><li>Monitor and measure product performance, ensuring capabilities achieve intended outcomes and identifying opportunities for optimization.</li><li>Support Agile delivery through PI planning, sprint planning, backlog refinement, and other ceremonies.</li><li>Collaborate with the Product Manager to translate feature requirements into actionable user stories, measurable outcomes, and implementation plans.</li><li>Work across adjacent product teams to ensure seamless integration and a cohesive end-to-end identity and AML experience.</li><li>Maintain a healthy, well-groomed backlog with clearly defined ready-for-execution stories</li><li>Proactively manage sprint and backlog hygiene—anticipating delivery challenges, surfacing risks early, and providing timely status updates to keep partners aligned.</li></ul>Minimum Qualifications:<ul><li>Product analyst experience within an Agile-Scrum environment.</li><li>Proven ability to execute against a product vision, strategy, and a prioritized backlog.</li><li>Excellent communication and collaboration skills.</li><li>Ability to simplify complex ideas, navigate cross-functional environments, influence decisions, and drive shared outcomes.</li><li>Strong relationship management skills across business units and key functional areas.</li><li>Ability to self-start, operate in ambiguity, and work independently.</li><li>Balanced technical fluency and business acumen.</li><li>Ability to analyze data and processes to identify creative solutions and drive continuous improvement.</li><li>Demonstrate a strong willingness to learn and openly share knowledge and experiences with the team.</li></ul>Preferred Qualifications:<ul><li>Product experience within the SAFe Agile environment.</li><li>Experience reviewing and refining discovery outcomes for new products or enhancements.</li><li>Experience in a regulated environment with knowledge of compliance, controls, data governance, and integrity processes.</li><li>Platform and data product experience.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Assoc-Digital Product Mgmt

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Strategy (ES) is American Express’ corporate strategy and internal consulting division. ES partners with senior leaders and the Executive Committee to address the company’s most important strategic priorities. The group operates in a dynamic, fast-paced environment, requiring seamless collaboration across a wide range of stakeholders. This position is an integral part of the team and requires a proactive, organized, and resourceful Executive Assistant who can handle a wide range of administrative tasks and confidently navigate a large organization.How will you make an impact in this role?<ul><li>Organize and maintain complex calendars for two Vice Presidents using a high level of tact, prioritization, influencing skills, and integrity, including scheduling across multiple time zones</li><li>Collaborate regularly with the six New York-based Directors to schedule meetings where the Vice Presidents are needed, understand shifting priorities, and support project coordination</li><li>Coordinate and oversee internal and external meetings, including sending invitations, reserving meeting space, telepresence setup, audio/visual needs, transportation, catering, and preparation of meeting materials</li><li>Manage long-term calendar planning and ensure leaders are aware of critical meetings, events, and upcoming commitments</li><li>Make complex travel arrangements and detailed itineraries, including air, hotel, transfers, and meeting schedules</li><li>Prepare, reconcile, and process expense reports in line with company requirements using Concur, and review direct report expenses routed for VP approval</li><li>Manage general follow-ups, generate reminders, and track deadlines to ensure timely execution across commitments</li><li>Partner closely with the Senior Executive Assistant and the MA team to ensure coordination, share updates, and support broader team processes</li><li>Assist with special projects, team initiatives, and ad hoc support as needed</li><li>Build and maintain strong working relationships with Executive Assistants and enterprise partners across all band levels</li></ul>Minimum Qualifications:<ul><li>5+ years of executive administrative support experience within a large organization</li><li>Proven track record of supporting senior leaders with a customer-first mindset and strong attention to the executive’s needs and experience</li><li>Experience supporting global or senior leaders across multiple time zones</li><li>Ability to operate with a high level of integrity and maintain complete confidentiality when handling sensitive issues</li><li>Effective verbal and written communication skills, with the ability to clearly convey information and confidently interact at all levels</li><li>Excellent time management and organizational skills with strong accuracy and attention to detail; able to work flexibly and under pressure</li><li>Demonstrated ability to manage multiple priorities and execute across multiple initiatives in a fast-paced, dynamic environment</li><li>Ability to identify problems, evaluate potential solutions, and proactively work toward resolution</li><li>High proficiency using MS Office (Word, Excel, PowerPoint) and internal AXP tools and systems, including Outlook, Webex, Ariba, Concur, Payroll, SharePoint, and myInfo</li><li>Strong interpersonal and networking skills to build and maintain effective professional relationships across the organization</li><li>Ability to interact effectively and diplomatically with executives and Executive Assistants across AXP</li><li>Team-oriented mindset with the ability to excel in a dynamic, evolving environment</li><li>Willingness to work in the New York office at least 3 days per week</li></ul>Preferred Qualifications:<ul><li>Positive, solutions-oriented demeanor and reliable follow-through</li><li>Keen attention to detail with a strong sense of urgency in execution</li><li>Ability to prioritize independently and work autonomously with minimal guidance</li><li>Strong understanding of AXP policies and procedures</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant, Enterprise Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Merchant &amp; Network Pricing (GMNP) team is responsible for the single largest source of revenue for American Express: merchant discount revenue. The team works closely with multiple business partners to determine pricing structures that encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, the team drives merchant revenue and profit growth through customer-centric pricing principles, flexible pricing architecture, and innovative pricing solutions.The Analyst in Merchant Acquisition (MA) &amp;Regional &amp; Centralized Client Group (RCCG) is responsible for developing actionable insights and analytics to support Merchant Acceptance growth by developing pricing proposals for new merchant acquisitions and managing intro fund requests end-to-end. The role will also own Exception Pricing Process for Industry Code changes and provide support for ad hoc projects.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. They should be a dynamic individual who is eager to learn Merchant Pricing and can work closely with partners and leaders and has the right ambition to drive change.Responsibilities:<ul><li>Build clear, data-driven pricing proposals and recommend rate structures for Merchant Acquisition initiatives, leveraging internal and external data, competitive intelligence, and industry research to inform pricing strategies and maintain pricing integrity.</li><li>Process Intro Funds requests end‑to‑end: validate eligibility, prepare decision memos/term sheets, obtain required approvals, and ensure documentation aligns to the published Pricing Policy, SOP and governance standards.</li><li>Own the Exception Pricing workflow when pricing updates stem from Industry Code changes or control remediation. Prepare EP templates, reconcile volumes/rates, and drive timely approvals so partner teams can execute updates/refunds.</li><li>Build strong working relationships with MASE and RCCG Client Management teams; act as the pricing point‑of‑contact to align priorities and close actions ahead of merchant meetings.</li></ul>Minimum Qualifications:<ul><li>0–3 years experience in analytics, finance, consulting, or strategy (payments/merchant ecosystem a plus).</li><li>Strong analytical toolkit: Excel (modeling &amp; sensitivity analysis), comfort with large datasets; SQL/Python a plus.</li><li>Structured communicator with executive presence; can translate analysis into crisp recommendations.</li><li>High ownership and bias for action in a fast‑paced environment; comfortable with ambiguity and multi‑partner workflows.</li><li>Relationship builder who collaborates across Pricing, Merchant Acquisition, Client Management (RCCG), Operations, and risk/compliance partners</li><li>Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the Software Engineering community.</li><li>Directs and leads the design and implementation of scalable software solutions, ensuring robust architecture, code quality, and alignment with business objectives.</li><li>Provides technical mentorship to Software Engineers at various levels, fostering best practices in coding, design patterns, and software development methodologies.</li><li>Oversees the integration and maintenance of new and existing platform components, ensuring optimal performance, reliability, and scalability of software systems.</li><li>Conducts detailed design reviews and code inspections, offering constructive feedback to uphold high coding standards and architectural integrity.</li><li>Collaborates with cross-functional teams to define technical requirements, develop implementation strategies, and ensure seamless integration of complex software projects.</li><li>Monitors and optimizes software development processes, ensuring adherence to project schedules, sprint goals, and best practices in continuous integration and continuous deployment.</li><li>Ensures the health and quality of the code across the portfolio, including leading source control management, functional testing, and integrating with continuous integration/continuous deployment tools.</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives.</li></ul>Minimum Qualifications:<ul><li>10+ years of experience in software engineering with a strong background in designing and delivering large-scale, high-performance, cloud-native systems.</li><li>Proven track record in architecting data platforms on GCP or equivalent cloud environments.</li><li>Demonstrated ability to lead architecture and design decisions across complex, multi-stakeholder organizations.</li><li>Bachelor’s degree in Computer Science, Engineering, or related field; advanced degree preferred.</li><li>Deep understanding of distributed systems, algorithms, and both NoSQL and relational databases.</li><li>Proficiency in software development methodologies, programming languages, and modern frameworks.</li><li>Hands-on experience with API design and development (REST, JSON, XML, etc.).</li><li>Expertise in building scalable, fault-tolerant, enterprise-grade applications.</li><li>Strong knowledge of cloud-based platforms, modern software architectures, and SDLC best practices.</li><li>Proven experience in leading, mentoring, and growing engineering teams.</li></ul>Preferred Qualifications:<ul><li>Manages highly complex tasks with significant interdependencies, guiding others in problem-solving.</li><li>Impact is significant across the job function, driving efficiency and success.</li><li>Leads decision-making in specialized areas, influencing strategic outcomes across disciplines.</li><li>Supervises teams across multi-functional projects, providing guidance and expertise.</li><li>Extensive expertise in a technical domain, and advanced expertise across multiple technical and business domains. </li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Staff Software Engineer - Finance Data Management and Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?U.S. Consumer Services is responsible for American Express’ suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs. The team’s&nbsp;strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting our Card Members to what they love.The Lending and Pricing team within U.S. Consumer Services manages a suite of lending products and services including Pay Over Time, Plan It, Personal Loans, Line, My Credit Guide as well as pricing strategies and capabilities. The team’s strategy is to strengthen membership by winning a greater share of the borrowing needs of our premium customers.The Senior Analyst will be responsible for defining and owning a best-in-class and compliant customer experience for Pay Over Time. The individual will be tasked to take the view of the customer, through both strategic initiatives and impeccable operational execution. This position offers the opportunity to own a critical and cross-functional workstream for a highly complex product, as well as to join a fun, talented team to drive tangible results.Responsibilities:<ul><li>Inform product enhancements and offer recommendations based on managing customer escalations, reviewing Card Member calls/chats, and identifying common themes and pain points</li><li>Develop deep understanding of Pay Over Time product functionality to develop new servicing strategies in partnership with new feature and capacity launches</li><li>Act as Customer advocate and provide dedicated external perspective across all Pay Over Time workstreams</li><li>Identify opportunities to optimize overall Pay Over Time servicing strategy</li><li>Manage internal operational requirements including ORE/CAPs, KRIs, PRSA and SOPs</li><li>Own strategy and execution across customer touch points, both digital and phone. This includes but is not limited to Servicing channels (Customer care professional training, scripts, and alerts)</li></ul>Preferred Qualifications:<ul><li>Passion for the customer and a strong interest in product management and/or product development</li><li>Detail oriented with strong focus on driving results in a timely self-directed manner</li><li>Proven operational experience to function autonomously with solution-oriented mindset</li><li>Self-starter who can thrive under pressure &amp; roll-up-your sleeves attitude</li><li>Ability to build and leverage relationships across functions</li><li>Proven problem solver with superb verbal and written communication skills</li><li>Minimum 2 years' experience in operations, customer experience, product management or related field</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Product Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) Business Unit acquires and maintains relationships with millions of merchants who welcome American Express-branded cards. The Global Client Group (GCG) in Global Merchant &amp; Network Services serves American Express’ largest and most complex global merchants across retail, online and travel-related industries representing over $300B+ of charge volume.&nbsp;Our vision is to be the partner of choice to drive global commerce.&nbsp;Our mission is to drive revenue growth through premium value, service excellence, and high-touch customer engagement.How will you make an impact in this role?This newly created Director of Business Operations role is responsible for strengthening how the Global Client Group (GCG) delivers for its customers by driving operational discipline, effective risk management, and strong control execution across our global organization.&nbsp;This leader will partner closely with Client Managers (CLMs), GCG leadership, and enterprise stakeholders to ensure processes and controls are well designed, clearly understood, and consistently executed - supporting reliable, high-quality outcomes for American Express and our merchant customers.&nbsp;This role is critical to improving our risk and control function and offers meaningful visibility, closer partnership with senior leadership, and the opportunity to materially improve how the business operates. The Director will be successful by leveraging a strong risk skillset, superior stakeholder engagement abilities, and a passion for supporting a global organization through critical changes.&nbsp;Key Responsibilities Include:<ul><li>Manage day to day business operations and risk execution for GCG, serving as a central point of accountability for how operational risk, controls, and core processes are managed and delivered.</li><li>Embed operational and control rigor into how GCG serves its customers, ensuring risks are identified early, issues are addressed decisively, and customer experience is protected.</li><li>Partner closely with Client Managers to understand business and customer needs, translating those insights into practical process and control enhancements, and working with CLMs to implement changes.&nbsp;</li><li>Drive consistency and uplift across GCG processes and controls, leading the design, implementation, and adoption of improved standards, procedures, and operating practices.&nbsp;</li><li>Monitor, analyze, and drive resolution of Operational Risk Events (OREs), finding, and issues, identifying root causes, surfacing trends, removing roadblocks, and ensuring timely closure.</li><li>Represent GCG in Guardian and enterprise risk initiatives, orchestrating inputs, managing follow-ups, and ensuring outcomes are delivered.</li><li>Analyze risk performance and operational data to surface emerging risks, highlight areas of concern, and provide clear, actionable insights to senior leaders.&nbsp;</li><li>Support governance forums and risk committees by raising key issues, informing discussions, and tracking actions through to completion</li><li>Contribute to longer -term operational and automation solutions by defining business requirements for product roadmaps and ensuring new capabilities improve control effectiveness and execution quality.</li><li>Own and lead execution across multiple, cross-functional initiatives, holding team accountable for delivery and ensuring operational and control changes move from design through implementation across GCG.&nbsp;</li></ul>Minimum Qualifications:<ul><li>5-7+ years of experience in business operations, operational risk, control management, audit, or related roles.</li><li>Strong understanding of the operational risk management lifecycle.</li><li>Experience in designing and implementing processes and controls in partnership with business teams.</li><li>Proven ability to influence stakeholders across business, technology, and risk functions.</li><li>Track record of driving delivery across multiple initiatives in complex environments.&nbsp;</li><li>Strong analytical and problem-solving skills, with sound judgement.&nbsp;</li><li>Clear, concise communicator - comfortable operating with senior stakeholders.</li><li>Hands-on leadership style with high accountability and follow through.&nbsp;</li><li>Bachelor's Degree required.&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>\Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with Federal Reserve requirements for American Express Company and its underlying subsidiaries. We review, analyze and report financial information predominantly using the automated Regulatory Reporting Delivery (RRD) platform. We collaborate with multiple teams across Finance and Technology as well as the external regulators. Currently the regulatory reporting team is involved in a multiyear effort to support the risk category change for American Express as a Bank Holding Company.This individual will be primarily responsible for production of regulatory filings and supporting strategic initiatives &amp; projects. The position will involve close interactions with the regulators and leadership to comply with any new regulations and changes to regulatory reporting requirements.Responsibilities include, but are not limited to:&nbsp;<ul><li>Ensure compliance with Federal Reserve and other regulatory reporting requirements, the Company’s internal review procedures and all other applicable policies and procedures, including data governance.&nbsp;</li><li>Review detailed instructions for various reports and ensure compliance with the Federal Reserve requirements.</li><li>Through the strategic initiatives &amp; projects, help drive continuous process improvements, increase level of automation, strengthen controls &amp; enhance process documentation.&nbsp;</li><li>Drive implementation of analytical and reporting processes, procedures and systems using the Company’s control framework.&nbsp;</li><li>Collaborate with External Reporting teams, Technology and other Subject Matter Experts to drive consistency in reporting.</li><li>Work closely with Financial Reporting Quality and Assurance organization (FRQA) to support Quality Assurance reviews of regulatory reports.&nbsp;</li><li>Provide regular coaching and development to direct reports.</li><li>Flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications:<ul><li>5+ years’ experience in Finance, strong understanding of Controllership &amp; External Reporting functions including regulatory reporting or related field</li><li>Strong organizational skills, ability to meet critical deadlines and manage multiple projects simultaneously.</li><li>Strong knowledge of US GAAP accounting and reporting.</li><li>Experience in Financial and/or external reporting desired</li><li>Bachelor's degree in finance, accounting or related field</li><li>Proficient usage of Microsoft applications.</li></ul>Preferred Qualifications:<ul><li>Proven track record of process improvements, embracing new technologies and strengthening controls.</li><li>Strong communication and relationship/collaboration skills.</li><li>Proven leader with the ability and desire to coach and develop others.</li><li>Working knowledge of Oracle, applications a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

23,601 Jobs