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PresidentResource CenterAbout Resource CenterFounded in 1983 as an advocate and frontline service provider to LGBTQIA+ individuals and people living with HIV/AIDS, Resource Center is a cornerstone of support for North Texas’s LGBTQIA+ communities. Today, it stands as one of the nation’s largest LGBTQIA+ community centers, with nearly 100 staff members and 1,200 volunteers serving over 60,000 people annually.Resource Center delivers a wide range of affirming, community-centered services:• Health &amp; Wellness: HIV/STI testing and treatment, primary and gender-affirming care, mental health counseling, telehealth, PrEP/PEP access, dental care, a food pantry, and nutrition support.• Housing: A residential campus that provides affordable housing and a welcoming community for adults 55 and older.• Community Support Programs: Programs that support the mental, emotional, physical, and social health of LGBTQIA+ individuals through inclusive, identity-affirming wellness programs for ages 12 and up.• Signature Programs: Youth First (ages 12–18), Women with Pride, GenderBrave for trans/GNC young adults, United Black Ellument (UBE) for Black queer men, and THRIVE for LGBTQ seniors.• Advocacy &amp; Education: Civic engagement and public policy initiatives, public education, and cultural competency training for schools, businesses, and law enforcement.Resource Center has recently achieved several milestone initiatives that reflect both its bold vision and operational strength. In 2024, the organization opened Oak Lawn Place, an 84-unit affordable housing complex for LGBTQIA+ seniors, which reached full occupancy shortly after opening and now provides affirming, stable housing for low-income residents.For most of its 40+ year history, Resource Center provided LGBTQIA+ affirming healthcare services from its Community Center on Cedar Springs Road, Nelson-Tebedo Sexual Health Clinic, and the Harold Simmons Foundation Health Campus in the heart of Oak Lawn, Dallas’s historic LGBTQIA+ neighborhood. Earlier this year, Resource Center Health launched, bringing together medical, mental health, and nutritional services under one roof and serving as a one-stop destination for compassionate, inclusive care. Beginning this October, Resource Center Health’s services will include an on-site pharmacy.The MissionResource Center pursues societal equity by proudly offering LGBTQIA+ affirming resources designed to improve health and wellness, strengthen families and communities, and provide transformative education and advocacy.Organizational HighlightsFounded: 1983Annual Operating Budget: $27.7 millionBoard of Directors: 16Staff: 90+Headquarters: DallasThe PositionThe newly created President position has been developed at a critical period in Resource Center’s evolution. Following exponential revenue and staff growth, as well as unprecedented programmatic expansion, the Center is strategically enhancing its leadership team to prepare for the future. The addition of this key executive role will allow the CEO to focus on and transition external relationships essential to sustaining recent growth.Working closely with and initially reporting to the CEO, the President will progressively oversee the Center’s operations, finances, business lines, and programs. Once acclimated to the organization’s infrastructure, the President will have dotted line reporting to the Board of Directors and will begin taking on more externally facing responsibilities.Serving as a vital component of succession planning, the President will ensure leadership continuity and organizational stability. During a thoughtful transition that will ideally culminate in the President being appointed the Center’s next CEO, the President will demonstrate capacity in the following areas:Leadership• Financial acumen and issue area expertise to successfully lead a financially and programmatically complex organization into its next phase of growth and transformation;• Relational skills and emotional intelligence to effectively engage and inspire the Center’s staff, board, clients, and stakeholders;• Communication skills to effectively represent the Center to diverse audiences, including community partners, donors, elected officials, and the media;• Executive management and organizational development skills to motivate teams and optimize talent to realize strategic goals;• Values grounded in transparency and accountability to support developing a strong partnership with the board.Strategy &amp; Vision• Financial forecasting and modeling skills to drive business model evolution and inform strategic planning, implementation, and refinement processes;• Change management skills to balance mission with sustainability and to adapt and lead through challenges, uncertainty, and disruptions;• Skills to envision, grow, and scale programs and services;• Business strategy and planning skills to expand fee-for-service programs and create and implement a social enterprise.Fundraising• Authentic, creative, and enthusiastic approaches to donor cultivation and engagement;• Awareness of and ability to navigate the shifting political climate, particularly the impact of DEI rollbacks on institutional giving;• Fundraising and revenue diversification strategy experience to partner with the development team and the board of directors to meet the Center’s revenue goals and ensure long-term sustainability.The OpportunityResource Center is seeking a sophisticated, mission-driven leader to drive the continued transformative impact of an empowering and life-saving center. This is an exceptional opportunity for an entrepreneurial leader to play a pivotal role in the evolution of the largest multi-service LGBTQIA+ organization in Texas.Professional RequirementsThe Center’s new President will be a seasoned executive with experience leading complex and multi-faceted organizations. They will be an adept fundraiser and skilled relationship builder. The selected candidate will value the transition period and leverage it to develop a nuanced understanding of the Center’s programs and operations. The ideal candidate will have:• Executive leadership experience in a mission-driven organization with diverse services and complex funding streams;• Proven success in individual major donor, corporate, and institutional fundraising on a similar revenue scale;• A track record of success in leading cross-functional teams comprised of diverse, talented, and dedicated staff;• An understanding of community healthcare programs that provide services to marginalized and underserved communities. Experience with LGBTQIA+ and HIV/AIDS affected populations is ideal;• Knowledge of the history and intersecting issues impacting LGBTQIA+ and HIV/AIDS affected communities to credibly and confidently represent and advocate for the Center and the people it serves;• An understanding of community health funding models, including Ryan White, 340B programs, fee-for-service, and insurance reimbursement, to drive strategy and support revenue diversification;• Background in healthcare administration, public or community-based health is valued;• Cross-channel marketing experience to increase awareness of Center services and programs, expand the Center’s client base, and effectively position the organization within an increasingly competitive sector;• Persuasive communication and advocacy skills. Prior experience with legislative and lobbying activities is valued;• A bachelor’s degree is required; an advanced degree in public health, business, or a related field is a plus.Essential QualitiesThe new President will be a sophisticated leader with a passion for improving health and strengthening communities. They will bring a balance of humility and confidence to a significant period in the Center’s evolution and will hold the communities’ hopes with grace and resilience.Personal CharacteristicsThe President will be a charismatic and engaging leader who is passionate about advancing the Center’s mission and able to share the organization’s vision persuasively. The selected candidate will be an innovative, out-of-the-box thinker with the vision and tenacity to lead the Center to its next phase of growth and impact. The new President will bring the following qualities:• Emotional intelligence and interpersonal skills to develop and maintain genuine and productive relationships with the board, staff, donors, elected officials, community partners, and national leaders;• Exceptional communication skills with the ability to authentically engage diverse audiences and the capacity to deliver bold and moving speeches;• An understanding of the social determinants of health and a commitment to pursuing health equity;• Cultural humility with a regional appreciation, including ideally an understanding of the political and social nuances of operating a LGBTQIA+ centered nonprofit in a conservative state;• An ability to prioritize, delegate, and differentiate across situations.CompensationThe total compensation range for this position is targeted at $275,000 - $320,000, inclusive of base salary and bonus. Resource Center’s comprehensive benefits program includes 100% employer-paid health, disability, life, and accidental death and dismemberment (AD&amp;D) insurance. Dental and vision coverage are provided at a minimum cost to employees. Additional benefits include an employer-funded health reimbursement account, flex spending accounts, and a 403(b) account with a generous 50% match on every dollar up to 6% of salary.LocationResource Center’s administrative offices are located at 5750 Cedar Springs Road. The executive staff works on-site a minimum of Tuesday through Thursday.ContactResource Center has retained McCormack + Kristel and Lindauer to conduct this search. To apply, please submit a résumé and original cover letter that describes your interest in the organization’s mission and qualifications through the application portal on the McCormack + Kristel website at <a href="https://apptrkr.com/6464044" target="_blank">https://apptrkr.com/6464044</a>If you have questions or would like to make a nomination or referral, please contact the team leading this search:Michelle Kristel, Managing Partner  McCormack + Kristel  Email: <a href="mailto:search@mccormackkristel.com" target="_blank">search@mccormackkristel.com</a> | Phone: 212.531.5003Alexus Forte, ConsultantLindauerEmail: <a href="mailto:aforte@lindauerglobal.com" target="_blank">aforte@lindauerglobal.com</a> | Phone: 929.589.9882Applications will be reviewed on a rolling basis. This position will remain open until it is filled. All inquiries will be kept strictly confidential.Please note that all resumes will be reviewed, and all interviews will be conducted by humans. AI technology may be used to facilitate scheduling, support notetaking, and streamline processes.Background Check StatementMcCormack + Kristel and Lindauer will check references and verify employment history and academic credentials. Our clients frequently request background checks before finalizing an offer.EOE StatementMcCormack + Kristel and Lindauer work only with equal opportunity employers. Resource Center’s commitment to providing equal opportunity to all is a primary consideration in the organization’s success. Employment decisions will be made only on occupational qualifications and job-related factors such as skill, knowledge, education, experience, and ability to perform a specific job. The Center does not discriminate in any way based upon race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic. The Center does not discriminate against employees or applicants with human immunodeficiency virus (HIV) or acquired immune deficiency syndrome (AIDS).

President

<h3>Job Description:</h3><h3>The Role </h3>The Senior Associate, Annuity &amp; Life Product Management is a key member of the Institutional Custody &amp; Retirement product team and will support the development and management of a holistic suite of retirement and protection products intended for intermediary Fidelity clients like Broker Dealers and RIAs. The associate will also play an important role on the team as a key interface for Fidelity with its carrier community. <h3>The Expertise and Skills You Bring </h3>This role will drive product development in partnership with intermediary clients and related external partners/ vendors. The ideal candidate must have strong domain knowledge in individual fixed and variable annuities, with expertise in life insurance and long-term care products being a plus. Specifically, an understanding of the evolving carrier e-App and DTCC ecosystem for end-to-end electronic annuity order processing and posting will differentiate a candidate. <ul><li>Bachelor’s degree (or its equivalent). </li></ul><ul><li>5+ years of experience with annuities, insurance products and the respective marketplace (specifically the insurance carrier or distributor side). </li></ul><ul><li>Experience with a large (top 10) carrier of Annuity products is a big plus. </li></ul><ul><li>Experience with brokerage technology is a plus. </li></ul><ul><li>Ability to interface with clients and translate their needs into product requirements for a customized platform that enables digital annuity order processing. </li></ul><ul><li>Ability to collaborate with a variety of technology teams to establish clear client-ready outcomes that enable annuity platform adoption </li></ul><ul><li>Ability to collaborate with vendors &amp; annuity carriers and their teams to launch industry-leading experiences that comply with the latest industry standards </li></ul><ul><li>Entrepreneurial drive—must be a self-starter and a critical problem solver with attention to detail coupled with the ability to work in a fast-paced and innovative work environment. </li></ul><ul><li>You are curious, driven, collaborative in nature and an excellent teammate. </li></ul><ul><li>Participation in or working knowledge of insurance and annuity industry boards such as DTCC Advisory Board, Insured Retirement Institute, etc. as well as an understanding of their role within the industry. </li></ul><ul><li>Must have your FINRA Series 99 and 7, or willingness to acquire within a prescribed period. </li></ul><ul><li>A history of defining priorities based on business needs and critical metrics and providing clear readouts to senior management on progress. </li></ul>Note: Fidelity is not providing immigration sponsorship for this position. <h3>The Team </h3>This dynamic group is part of the Institutional Wealth Management Services Business Unit serving a variety of Institutional clients. The team works cross-functionally with clients and a slew of internal stakeholders across Technology, Client Experience, Relationship Management, Sales and Operations to vet client workflows and needs and to build and prioritize product requirements, development and deployment in a way that ensures an optimal client experience overall. Our greatest asset is our ability to work as a team in a way that blends subject matter expertise, patience, professionalism and operational excellence. The associates building Annuity products and services form one group within an organization that supports a variety of Retirement products like IRAs &amp; HSAs, and a variety of Institutional Custody products serving Trust &amp; Trust Accounting needs in the Bank &amp; Recordkeeper space. <h3>Certifications:</h3>Series 07 - FINRA, Series 99 - FINRA<h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Associate - Annuity & Life Product Management

<h3>Job Description:</h3>The RoleWe are seeking an experienced hands-on Solutions Architect to collaboratively drive end-to-end architecture solutioning for Wealth Solutions and Financial Planning and Advice Experiences at Fidelity. In this role, you will work closely with multiple teams across various business and technical domains to understand the business domain and business requirements to lead Proofs-of-Concept (POCs) and architect solutions that meet changing business priorities and initiatives while assuring adherence to Enterprise standards for application, data, platform, and infrastructure layers.The ideal candidate will bring a deep understanding of the Financial Services business domain and provide leadership in computing services and platform engineering to champion consolidation efforts across Fidelity Technology initiatives by driving solution adoption, tech debt reduction, and roadmap evolution in conjunction with business goals.You will proactively facilitate effective in-person and remote engagements across hybrid teams to drive, manage, &amp; monitor comprehensive Architectural Strategy execution. This includes, but is not limited to, Business Capability Analysis, Customer Journey Mapping, Architecture Design and Documentation, Technology and Solution Evaluations, Domain Modeling, Front-End Architecture, API Strategy, Microservices Architecture, Cloud Adoption, Automation, and DevSecOps.In general, we are looking for a solid Solutions Architect with a proven track-record of working with multiple teams to lead and drive end-to-end architecture in a complex space.The Skills and Experience You Bring<ul><li>Proven experience in defining and driving Technology Architecture evolution of complex tech stacks. This includes managing the Architecture Lifecycle of multiple concurrent solutions through strong communication skills, organizational skills, cross-functional collaboration (stakeholder management), business analysis, architecture definition, diagramming, documentation, POC creation, presentation skills, influential ability, and an ability to make progress despite ambiguity.</li><li>Proven experience inengineering large-scale web applications end-to-end, with a focus on Customer Experience, Operational Excellence, Security, Reliability, Performance Efficiency, and Cost Optimization.</li><li>Proficient in Cloud Architecture, Services, and Patterns. Hands-on experience with Core AWS services is a must-have. </li><li>Amazon VPC, DNS, ELB, CloudFront, API Gateway, IAM, EC2, EKS, Lambda, Step Functions, SNS, SQS, Glue/EMR, S3, RDS Oracle/PostgreSQL, DynamoDB, Secrets Manager, CloudFormation/Terraform, Data Lake, Data Fabric, Service Mesh, Event-Driven Architecture, Resiliency, Disaster Recovery, etc.</li><li>Proven experience in Microservices Architecture development with REST and GraphQL (preferably Apollo GraphQL; gRPC is a plus).</li><li>Proven experience in Kubernetes (EKS preferred).</li><li>Proven hands-on experience with the Front-End technologies such as Angular, NX Workspace, NodeJS, and NestJS are a must.</li><li>Proven experience in DevSecOps and CI/CD automation (Jenkins Core and GitOps preferred).</li><li>Proficient in Cloud/On-Premises Networking Topologies.</li><li>Proven experience with Full-Stack JavaScript/TypeScript are a must.</li><li>Java Micronaut or Spring framework preferred.</li><li>Strong understanding of common Architecture Principles, Patterns, and trade-offs.</li><li>Strong understanding of Domain-Driven Design, and an ability to apply it to new and existing domains.</li><li>Strong understanding of the Twelve-Factor App.</li><li>Ability to work both independently and with all levels of the organization, including technical and non-technical team members.</li><li>Flexible, growth-oriented mindset with a strong sense of ownership.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Architecture

<h3>Job Description:</h3><h3>The Role </h3>The Associate, Annuity &amp; Life Product Management is a key member of the Institutional Custody &amp; Retirement product team and will support the development and management of a holistic suite of retirement and protection products intended for intermediary Fidelity clients like Broker Dealers and RIAs. <h3>The Expertise and Skills You Bring </h3>This role will drive product development in partnership with intermediary clients and related external partners/ vendors. The ideal candidate must have strong domain knowledge in individual fixed and variable annuities, with expertise in life insurance and long-term care products being a plus. Specifically, an understanding of the evolving carrier e-App and DTCC ecosystem for end-to-end electronic annuity order processing and posting will differentiate a candidate. <ul><li>Bachelor’s degree (or its equivalent). </li></ul><ul><li>3-5 years of experience with annuities, insurance products and the respective marketplace (specifically the insurance carrier or distributor side). </li></ul><ul><li>Experience with a large (top 10) carrier of Annuity products is a big plus. </li></ul><ul><li>Experience with brokerage technology is a plus. </li></ul><ul><li>Ability to interface with clients and translate their needs into product requirements for a customized platform that enables digital annuity order processing. </li></ul><ul><li>Ability to collaborate with a variety of Fidelity &amp; vendor technology teams to establish clear client-ready outcomes that enable annuity platform adoption </li></ul><ul><li>Entrepreneurial drive—must be a self-starter and a critical problem solver with attention to detail coupled with the ability to work in a fast-paced and innovative work environment. </li></ul><ul><li>You are curious, driven, collaborative in nature and an excellent teammate. </li></ul><ul><li>Must have your FINRA Series 99 and 7, or willingness to acquire within a prescribed period. </li></ul><ul><li>A history of defining priorities based on business needs and critical metrics and providing clear readouts to senior management on progress. </li></ul>Note: Fidelity is not providing immigration sponsorship for this position <h3>The Team </h3>This dynamic group is part of the Institutional Wealth Management Services Business Unit serving a variety of Institutional clients. The team works cross-functionally with clients and a slew of internal stakeholders across Technology, Client Experience, Relationship Management, Sales and Operations to vet client workflows and needs and to build and prioritize product requirements, development and deployment in a way that ensures an optimal client experience overall. Our greatest asset is our ability to work as a team in a way that blends subject matter expertise, patience, professionalism and operational excellence. The associates building Annuity products and services form one group within an organization that supports a variety of Retirement products like IRAs &amp; HSAs, and a variety of Institutional Custody products serving Trust &amp; Trust Accounting needs in the Bank &amp; Recordkeeper space.<h3>Certifications:</h3>Series 07 - FINRA, Series 99 - FINRA<h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Associate - Annuity & Life Product Management

<h3>Job Description:</h3>The Role Join Fidelity Labs, our in-house new business incubator, as the Principal User Experience Designer for a SaaS platform targeted in the Charitable industry. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.<ul><li>Lead the design strategy and execution on their product team, with some guidance and mentor</li><li>Help define the design work and deliver business outcomes on the product team</li><li>Consult with the product owner to help inform product strategy</li></ul>The Expertise and Skills You Bring <ul><li>Expert level of UX design or related experience </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li><li>Experience working on agile teams delivering value in digital products preferred; start up experience a plus</li><li>Expertise running and/or using research to support evidence-focused design decisions </li><li>A digital portfolio we can review online is required</li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</li><li>Strong ability to design across all channels including web, native, and automated</li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</li><li>A foundation of development knowledge, both web and mobile</li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li><li>Partnering with user research to understand the customer problems to tackle</li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li></ul>The TeamFidelity Foundations Services is a new business within Fidelity Labs, Fidelity Investments’ in-house new business incubator. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. Foundation Services’ mission is to create a foundation administration platform offering that allows foundation operators to focus on their mission. We are an industry leader in innovation and build client centered technology solutions. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at labs.fidelity.com.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal User Experience Designer

<h3>Job Description:</h3>Enterprise Technology Risk &amp; Analytics (ETRA) is seeking a passionate, driven, and experienced technology professional to join our team.The Role The individual in this role will be based in Merrimack, Boston, Smithfield, or Westlake and report to the Director of Technology Risk for Advanced Process Solutions (APS), Customer Contact Center (EC3) and Enterprise Infrastructure &amp; Operations (EI&amp;O), within ETRA. The individual will work closely with our business units, Internal Audit, Risk, Information Security Officers (ISOs), and Fidelity external auditors and regulators. You will work closely with various ETRA Centers of Excellence (COEs), perform proactive risk and control assessments, monitor technology controls, document and oversee remediation plans, participate in corporate audits, and provide External Audit support. You will be responsible for monitoring and escalating business impacting incidents to ETRA and LRC senior leaders and develop/maintain associated reporting. This is also a great opportunity to work closely with the BU Technology teams on emerging technologies supporting modernization efforts. The Expertise You Have • 5-8 years of experience in information technology risk management, audit and/or compliance, or cybersecurity with significant experience in information technology controls review; experience in financial services audit organization preferred • BA/BS, preferably in technology or related field of study • Demonstrated technical abilities in multiple areas (e.g., technology infrastructure and application controls, cybersecurity, access management, resiliency, data loss prevention (DLP), network, cloud, etc.) • Experience performing technology risk assessments, control assessments or IT Audits • Ability to represent complex programs to external auditors and regulators • Experience or knowledge of cloud-based deployments, DevOps, and associated risk/controls and auditing requirements preferred • Expertise and hands-on experience in ITSM processes, at an enterprise level • Professional technology risk certifications or interest in pursuing (CISSP, CISA, CRISC, CISM) preferred The Skills You Bring • You have a strong knowledge of information technology processes and controls and a comprehensive understanding of risk, quality control and assurance functions. • Your ability to build and maintain collaborative working relationships with Information Technology and Business personnel • Your love of solving complex problems, comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skills • Your process orientation and understanding of operations and technology enabling you to provide support in the analysis, development, and monitoring of controls • Your ability to manage multiple projects concurrently and to work under pressure to meet tight timeline commitments • Experience performing risk assessments, control assessments, IT audits or implementing technology controls for large scale financial service organizations (mainframe, distributed, network and cloud environments) • Knowledge of industry standards, frameworks, and best practices, such as NIST, SOC1, SOC2, ISO27001, ISO27701, ISO22301 • Your skillset and hands-on experience with ITSM processes and oversight • Your excellent verbal and written communication skills enabling you to prepare and present recommendations to business partners and senior management • Advanced computer literacy with word processing, spreadsheet, process flow and presentation applications • Your comfort with data analytics and ability to consume and distribute data • Knowledge of governance, risk, and compliance (GRC) tools, such as Archer is preferred • Understanding of application development, deployment and management patterns, especially DevOps and CI/CD practices is preferred The Value You Deliver • Ability to act as a leader on the team, who is comfortable sharing your thoughts and POV to senior management • Desire to continuously learn and stay up to date on an ever-changing technology landscape. • Assessing the various information technology risks that the business units face in their operations and implementing action plans, policy and procedural changes for risk avoidance and mitigation • Conducting in depth information technology risk assessments, which include documenting controls, identifying potential gaps or inconsistencies, creating detailed process flows, and making sound recommendations for improvement and/or mitigation • Conducting readiness reviews and IT General Control reviews for large information technology development projects ensuring appropriate systems development lifecycle methodologies are being applied and necessary controls are in place • Identifying/designing appropriate KPIs/KRIs for IT risk monitoring • Understanding and consulting on information security standards and industry best practices • Ensuring associates are trained and knowledgeable about information technology controls • Reviewing third party vendors and contracts to ensure appropriate controls are in place and function effectively • Tracking action plans to ensure findings are remediated appropriately, and in a timely manner • Liaison with Internal and External audit teams, tracking internal and external audit findings, perform issues follow-up, consulting and action plans with owners and issue resolution. • Providing risk perspective for technology incidents, track risk findings related to incidents, and serve as a liaison for technology risk management • Evaluating control maturity by performing control design and operating effectiveness reviews and peer reviewing as neededThe TeamThe Technology Risk team oversees the management of controls, and the mitigation of risk related to our technology infrastructure and processes, focusing on protecting the interests of our clients, customers, employees, and company. Our team’s focus is technology risk the for EI&amp;O Business unit.​<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Technology Risk Analyst

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Ford Certified Main Shop Technician-AutoNation Ford Fort Worth-$28

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Pay is $28 with advancement potential</h2><h2>Who Would I Interact With?</h2> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h2> What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Advanced Technician-AutoNation Ford Fort Worth-$28

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>AutoNation Ford Fort WorthSales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, retail, account executive, enrollment advisor, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, call center, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive eCommerce & Retail Sales Associate - AutoNation Ford Fort Worth - 60 DAYS PAID TRAINING!!!

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Concierge, you’ll address our AutoNation Dealership customer collision needs and coordinate services with the local AutoNation Collision Center. Our Collision Concierges take great pride in their ability to interact with customers, make a great impression and being a skilled problem-solver. The Collision Concierge position is the starting point for a great career path.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options on the service drive or in the sales department</li><li>Documenting customer repair needs and estimated costs.</li><li>Seeking customer approval for needed repairs.</li><li>Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center.</li><li>Understanding basic parameters of collision repair and insurance programs (e.g., DRP and non-DRP).</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li><li>What are the requirements for the Collision Concierge?</li><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>What are the opportunities for career growth?</li></ul><h2> Our Associates have many choices for career growth and development after success in a Collision Concierge role.&nbsp;Future opportunities include:</h2><ul><li>Collision Estimator</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

627 Jobs in Blue Mound, TX 76131, USA