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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In this role, you will be a key member of a team that provides direct technical servicing and support to the senior most leaders at American Express. This position requires someone with strong interpersonal skills and a high level of expertise across multiple disciplines. Attention to detail and the ability to communicate clearly and concisely are critical components for success in this role. You will work closely and develop relationships with both internal and external partners to reduce impact on our client base, mitigate issues quickly and provide for the best digital experience possible.&nbsp;&nbsp;<ul><li>Deliver world-class, high touch technical servicing and support to the senior most leaders at American Express</li><li>The role will be based onsite in our Downtown, New York City Headquarters.&nbsp; &nbsp;</li><li>Participate in and help ensure the delivery of premium services and support to our clients</li><li>Lead and contribute to a wide variety of technical projects and initiatives</li><li>Work with external and internal stakeholders to identify and prioritize our client’s needs and deliver high quality solutions.</li><li>Work with partners and peers to bridge the gap between design and technical implementation while maintaining the highest standards of delivery.</li><li>Partner with internal teams to test and validate both hardware and software and ensure seamless adoption with a focus on the user experience.</li><li>Key contributor in the development, deployment, monitoring, maintenance and upgrade of all supported technical systems and components</li><li>Act as a SME and lead problem resolution and root cause analysis of complex technical issues</li><li>Adhere to all SLA’s and KPI’s.</li><li>Develop and implement strategies to optimize service delivery processes and improve efficiency.</li><li>Monitor service performance, identify trends, and implement proactive measures to prevent issues.</li><li>Create, follow, and improve procedure documents</li><li>Provide training to enhance digital literacy of our clients and our team members.</li><li>Research technologies and recommend solutions as needed</li><li>Work independently while simultaneously being a collaborative team member striving for team success.</li><li>Occasional travel as needed in support of specific projects or company initiatives</li></ul>Minimum Qualifications<ul><li>Strong customer service, organizational and communication skills</li><li>Critical thinking and strategic thought</li><li>Exceptional problem-solving and analytical skills.</li><li>Self-motivated and willing to learn</li><li>Self-starter with the ability to effectively work with minimal supervision</li><li>Experience in leading and running large scale projects</li><li>Data reconciliation and reporting</li><li>Familiarity with Agile and project management methodologies</li><li>Ability to communicate and to interact effectively with peers &amp; partners</li><li>Ability to work and adapt in a dynamic environment and recognize and action priority issues</li><li>Ability to manage multiple requests effectively and deliver during sensitive or pressure situations</li><li>Experience in developing and delivering training</li><li>An active interest and strong understanding of enterprise and consumer technologies with the ability to provide recommendations and guidance when needed.</li><li>Experience with creating standards and documentation</li><li>Experience in managing and supporting high profile meetings and events</li><li>Strong understanding of hardware/software repair and problem resolution</li><li>Familiarity in utilizing proactive tools and measures to mitigate issues</li><li>Flexibility to work extended hours or afterhours as needed</li></ul>Technical Qualifications<ul><li>5+ years' experience as part of an Executive Support organization of a fortune 500 company.</li><li>Excellent understanding of IT service management (ITSM) frameworks and best practices.</li><li>Extensive experience in administrating and supporting desktop hardware, operating systems, common business applications, mobile devices, printers and networking.</li><li>Extensive experience with the Microsoft suite of products.</li><li>Direct experience providing high touch, high-profile video meetings using hardware and software such as Cisco Room Kits, Cisco WebEx, Zoom, MS Teams, Crestron, QSys and BiAmp.</li><li>Understanding of implementing and supporting AV technology</li><li>Direct experience leading &amp; supporting Board Meetings &amp; Executive Offsites</li><li>Outstanding troubleshooting skills</li><li>Familiarity of proactive monitoring tools such as Nexthink &amp; Thousand Eyes</li><li>Familiarity with Powershell or similar scripting languages</li><li>CompTIA A+ &amp; Network +</li><li>ITIL Foundations&nbsp;</li></ul>Preferred Qualifications<ul><li>A/V Certifications are plus</li><li>Power Bi &amp; Power Automate competency are a plus</li><li>Experience in user research and design are a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Executive Desktop Support Lead - Manager Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.This role will support the leadership in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring experience in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.Responsibilities:<ul><li>Support the implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Implement risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Partner with multiple groups e.g., Business process owners, Technologies, and Enterprise Data Governance.</li></ul>Minimum Qualifications:<ul><li>2 -5 years of experience in Finance and Controllership</li><li>Strong relationship skills and communication</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong Excel, Power Point, and other technical skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Familiarity with Agile (Rally/Jira) or SAFE project methodologies.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Information Systems, or related field.</li><li>Prior experience with data quality programs</li><li>Familiarity with SQL&nbsp;&nbsp;</li><li>Good knowledge of Collibra</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the US Small &amp; Medium Enterprise (SME) segment is a key area of strategic focus and investment. The Digital Commerce team accelerates growth for US SME by developing best-in-class, integrated digital experiences from the first touchpoint in the acquisition journey through onboarding.The Analyst, Prospect Acquisition Creative Strategy will support the design and development of Paid Media creative across display, social, audio and video. This role will focus on the support the development of execution for the channel.Job Responsibilities: •&nbsp;Partner with agencies to drive our creative campaign forward – responsibilities may include briefing, concept exploration, territory refinement, compliance reviews and legal approvals •&nbsp;Oversee marketing and operations to deliver creative campaigns in a timely manner •&nbsp;Support B35 in delivering video creative – responsibilities may include: project management, concept development, legal approvals, agency communication &nbsp; •&nbsp;Develop strong relationships with key internal stakeholders for creative execution and approvals (i.e. legal, product, brand) •&nbsp;Drive innovation with ongoing evaluation and assessment of new channels, tactics, and creative opportunities to further our growth&nbsp; •&nbsp;Leverage test-and-learn and brand lift studies to optimize creative within campaigns&nbsp; •&nbsp;Develop an understanding of small business needs to ensure experiences are customer-centric&nbsp; Qualifications: •&nbsp;2 years of experience in marketing; preferably with a background in creative / advertising •&nbsp;Detail oriented, organized, and able to manage multiple workflows (project management) •&nbsp;Experience in bringing insights to inform creative strategy&nbsp; •&nbsp;Effective written and verbal communication skills, building and leveraging relationships to create solutions •&nbsp;Bring energy and enthusiasm into your work with a positive attitude&nbsp; •&nbsp;Strong communicator&nbsp; Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Creative Strategy Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within the Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle.&nbsp;EDRM is hiring a Manager,&nbsp;who will play a pivotal role&nbsp;in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards.Responsibilities include, but are not limited to:<ul><li>Plan, execute and oversee detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Design and implement a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports to mitigate and prioritize data risks.</li><li>Trace transactions from reported values to points of origin to ensure accuracy and completeness. Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin.</li><li>Develop tailored testing methodologies aligned to the regulatory reporting processes and underlying transaction data complexity. Implement transaction testing across regulatory reports to validate accuracy and completeness of reported values against the points of origin.</li><li>Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Align findings and gaps identified in transaction testing with the 1LoD teams to then review remediation strategies, plans and actions. Prepare and report updates on transaction testing and identified data risks to senior management.</li><li>Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices.</li><li>Independently handle projects and drive solutions across multiple stake holders. Display thought leadership, drive processes, and support work/life balance initiatives.</li></ul>Qualifications:<ul><li>Advanced degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is preferred. Bachelor’s degree in applicable field is required.</li><li>Minimum of 7-10 years of experience in reg reporting, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation and analysis is preferred.</li><li>Experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Utilize a proven data and business analytics background to develop winning strategies and drive business decision making.</li><li>Familiarity with Risk Management practices and applicable regulatory requirements. Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, etc.), audit, US GAAP and financial accounting is preferred.</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms.</li><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems. Excellent analytical, problem-solving, and critical thinking skills.</li><li>Strong verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change.</li><li>Work independently and across a matrix organization, with excellent relationship building skills and the ability to influence partners.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Regulatory Reporting Transaction Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Financial Analyst of Asset-backed Securitization (“ABS”) is a key position within Global Treasury Controllership. ABS provides one of the primary funding sources for American Express. American Express periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.The ABS Controllership team is responsible for the accounting, cash management, controls, and SEC &amp; Trust Investor reporting requirements to help support this vital funding source for American Express. The team is committed to excellence, talent development, encouraging work/life balance, and timely recognition of team members. This position will perform accounting, reporting, and analysis for the ABS Trusts. The ABS Analyst will be responsible for the key deliverables for the trusts, including daily settlement activity and the monthly reporting.&nbsp;Specific responsibilities include:<ul><li>Perform accounting activities and cash settlements</li><li>Ensure a strong internal control environment including SOX and other controls &amp; compliance</li><li>Manage all compliance and reporting tasks related to Regulation AB</li><li>Assist in the preparation of the annual SEC Form 10-K and the Annual Information Report for the ABS Trusts</li><li>Support the external audit engagement for Regulation AB</li><li>Provide support for automation of ABS processes, and become SME for ABS Suite to support business initiatives / key projects</li><li>Provide monthly and ad-hoc data submission to the business and Finance leadership in a standardized and intuitive manner</li><li>Support automation of ABS processes, and the evolution of optimization and standardization for the asset-backed securitization process including working closely with treasury, legal, technology, Bank and other business partners</li><li>Other ad-hoc duties as assigned</li></ul>Minimum Qualifications:<ul><li>Minimum 2+ years of proven accounting and financial experience</li><li>Undergraduate degree in Accounting, Finance, or a related field</li><li>Strong Knowledge in U.S. GAAP accounting and reporting</li><li>High level of proficiency in Excel, Word, and PowerPoint</li><li>Ability to articulate complex ideas with brevity, simplicity, and impact</li><li>Flexibility to effectively function in a fast-paced environment, high energy team player</li><li>Excellent communication skills with an innate ability to interact at all levels of the organization</li><li>Confidence to ask questions, develop a point of view, and voice an opinion in meetings with senior executives</li><li>Motivated self-starter able to operate on multiple, confidential, diverse fronts simultaneously, with attention to detail</li><li>Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis from multiple points of view, decision analysis and support skillset required</li></ul>Preferred Qualifications:<ul><li>CPA license or actively pursuing CPA certification preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives. [For Internal JD Only]</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field</li><li>10+ years of experience in internal audit, risk management, or controls, preferably in financial services.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology is a plus.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA) preferred.</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management | Operational Risk Management (ORM)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.  The Senior Manager, Data Strategy and Insights in Amex Digital Labs will play an integral part in driving continued growth, collaboration, and innovation across our entire product portfolio. This role will sit on the broader Cross Product Strategy &amp; Operations team within Labs whose mission is to foster a culture of product excellence by focusing on cross-functional areas that drive efficiency, consistency, and strategic decision making across the Labs product portfolio. You will be responsible for data analysis, product insights, monitoring standards, and data migration.How will you make an impact in this role?<ul><li>Design and implement a robust data and insights strategy to support product decision-making; define key performance indicators (KPIs), build scalable analytics frameworks, and incorporate stakeholder feedback to drive continuous improvement and monitor product health across releases</li><li>Collaborate closely with engineering teams to identify and evaluate technical solutions, assess trade-offs, and ensure timely delivery of high-impact product features and capabilities</li><li>Act as a strategic analytics partner to Product Managers, proactively identifying business needs, translating them into data-driven solutions, and communicating insights, risks, and roadmap implications to cross-functional teams and executive stakeholders</li><li>Bring data to life through compelling storytelling and visualization, using creative formats and tailored presentations to clearly demonstrate the value, impact, and opportunities uncovered through analytics - ensuring stakeholders not only understand the data but are inspired to act on it</li><li>Support data migration efforts, ensuring data quality and integrity are maintained throughout the process and enabling smooth integration into analytics and reporting workflows</li></ul>Minimum Qualifications:<ul><li>Skilled at analyzing complex datasets and translating findings into clear, actionable insights; skilled in crafting compelling narratives that influence decision-makers through strong written and verbal communication</li><li>Natural relationship builder who excels at aligning cross-functional teams around shared goals, fostering collaboration, and ensuring stakeholders are brought along throughout the product lifecycle</li><li>Thrives in fast-paced environments, demonstrating agility in shifting priorities, navigating ambiguity, and maintaining focus on high-impact outcomes</li><li>Excellent communication skills with ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Great team player who is naturally curious about how things work, flexible, and comfortable with ambiguity&nbsp;</li><li>Actively seeks and integrates feedback from diverse stakeholders, demonstrating a commitment to continuous improvement and inclusive decision-making.</li><li>Proactive, solutions-oriented mindset and willing to roll up their sleeves and jump in</li><li>Minimum 3-5 years of experience in product development or product operations</li><li>Experience in working with technical and product development teams and knowledge of data tools such as Power BI, Adobe, etc. is a plus!</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management (Amex Digital Labs)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The Control Management (CM) Risk ID team is seeking an experienced and driven leader to manage the strategic and programmatic oversight of our RCSA program.This role leads a dedicated team overseeing forecasting, capacity planning, pre-work, process mapping, and documentation for all RCSA RAU-related initiatives. You’ll serve as a key partner to stakeholders, driving the success of one of the company’s most critical operational risk initiatives.This is an outstanding opportunity to work at the intersection of strategic planning, operational excellence, and risk management — shaping the way GCS approaches RCSA program governance.<h4>Key Responsibilities:</h4><ul><li>Lead the development of business unit-level approval processes for RCSA Program Management, with a focus on strategic timelines and deliverables.</li><li>Oversee the creation and ongoing refinement of process maps, RAU procedures, and policies to support the RCSA transition.</li><li>Drive root cause analyses for recurring issues within GCS and support effective remediation to reduce future risks.</li><li>Track progress, validate the effectiveness of resolutions, and provide timely status updates to key stakeholders.</li><li>Develop and maintain accurate forecasting for GCS CM Risk ID personnel and resources to ensure adequate coverage for current and future RAUs</li><li>Implement and optimize team systems, tools, and procedures to maximize operational efficiency</li></ul><h4>Minimum Qualifications:</h4><ul><li>Proven experience in project management/coordination through to execution, with strong organizational skills and keen attention to detail</li><li>Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and assess risk scenarios</li><li>Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities and whilst accelerating program knowledge</li><li>Excellent written and verbal communication and relationship management skills to effectively partner with key program stakeholders to drive successful program delivery</li><li>Experience in preparing materials for senior stakeholders and committees</li><li>High level of integrity with ability to handle sensitive issues with complete confidentiality</li></ul><h4>Preferred Qualifications:</h4><ul><li>Familiarity working in a risk and control or regulatory environment and knowledge of commercial payments industry &amp; economics is a plus</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); experience with data analysis tools is a plus</li></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - RCSA Program Management

<h3>Job Description:</h3><h3>Relationship Manager</h3>As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day. <h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>1-3 years in financial services with an emphasis in providing an excellent customer experience</li><li>Planning experience and knowledge of financial markets and products</li><li>Strong social skills and the ability to deliver highly personalized service to each client</li><li>Ability to find success in a dynamic, deadline driven, and detailed compliance environment</li><li>Ability to think creatively and be comfortable making decisions with the support of your team</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client’s needs top of mind.<h3>The Skills You Bring</h3><ul><li>You are able to facilitate setting targeted appointments that improve engagement with clients</li><li>You are client oriented and bring great perspective on financial planning</li><li>You have a vested interest in being an advocate for your clients</li><li>You are professional with a polished communication style compatible with high net worth clientele</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>You are key to the Fidelity relationship strategy</li><li>Deepening client relationships through long term mentorship</li><li>Collaborating with the Relationship Manager team company wide</li><li>Being responsible for the client contact strategy</li><li>Building long-lasting meaningful relationships with clients</li></ul>The base salary range for this position is $57,000 - $80,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

Fidelity Investments

Relationship Manager - Paramus, NJ

Position SummaryAlways on the lookout for what’s next, Proximo Spirits builds brands and invents new products to meet the world’s changing tastes and trends in memorable new ways. Proximo, part of the world’s leading tequila company, is a producer, distributor, importer and marketer of prized spirits in the United States, representing many premium, super-premium and luxury high performing, trusted and engaging consumer brands.Proximo is seeking an experienced and visionary Digital Marketing Director to lead the strategy, investment, and performance of Proximo’s digital and social media ecosystems across its portfolio of 15 brands. This role will play a central part in driving growth, awareness, and engagement—leading digital content strategy, social media performance, ecommerce and DTC marketing, and loyalty strategies across a constantly evolving digital landscape.You will oversee the owned digital platforms and their respective agency relationships, manage owned platform and content optimization, and drive forward our brand storytelling and consumer conversion goals alongside the media planning team. You’ll be a digital transformation leader who is motivated to build a high performing team of specialists at the company who will enhance our capabilities, tools, and accelerate business results.Role &amp; ResponsibilitiesResponsible for: digital and social media agency investment and performance across all owned channels inc. social media (owned and paid), website, SEO, DTC commerce and CRMSocial Media Leadership<ul><li>Define Proximo’s social media strategy across organic platforms for its portfolio of brands, ensuring distinct brand voices and strategic alignment with each brand’s objectives, and the paid media strategy.</li><li>Manage roster of social media agency partners, setting clear KPIs and performance expectations across all platforms </li><li>Define and implement a robust social media performance framework, measuring brand awareness, engagement, reach, and conversions—providing insights and recommendations for continuous improvement.</li><li>Drive always-on content planning and publishing, ensuring regular brand storytelling that resonates with each brand's core consumer and community.</li><li>Expert in influencer marketing and its role and impact across owned and paid channels for the brands</li><li>Collaborate with brand teams and creatives to guide content creation, ensuring platform best practices, channel relevance, and asset performance.</li><li>Partner with Media planning team to drive optimization of paid social strategy across awareness and conversion objectives</li></ul>Digital Ecosystem Optimization<ul><li>Lead the strategy and performance of Proximo’s owned digital platforms including brand websites, SEO, and DTC commerce.</li><li>Develop and manage a content performance optimization strategy to ensure digital storytelling drives consumer engagement and business outcomes.</li><li>Conduct research and analyse multiple types of website data to develop insights around performance and activate the necessary actions to correct/improve/adapt or continue the web journey.</li><li>Oversee CRM strategies that enhance loyalty, customer lifetime value, and digital remarketing efforts.</li><li>Build initiatives to capture and leverage 1P (2P + 3P) data analytics, creative and optimize insights and usage to engage consumers, consistently improve measurements and reporting, identify areas to of growth </li><li>Growth of sales via brand’s DTC enabled websites </li><li>Champion digital transformation across the marketing organization—enhancing how we leverage martech tools, data, and automation to drive growth.</li><li>Champion the latest methodologies, disruptive thinking and digital enablers that can accelerate our consumer data framework and in turn our marketing performance transformation.</li><li>Stay on top of digital and social trends, platform innovation, and consumer behavior shifts to evolve our approach.</li><li>Partner with cross-functional teams (Brand, eCommerce, IT, Media &amp; Analytics) to ensure seamless integration of content, platforms, and campaigns.</li></ul>Knowledge and Experience<ul><li>10+ years of digital marketing experience, with a strong background in social media strategy, content marketing, and digital channel performance with clear understanding of end-to-end user journey across all channels: search, mobile, media, web, email, social and paid media leading to full conversion.</li><li>Proven track record leading multi-brand digital marketing efforts, ideally within CPG, beverage, or lifestyle categories.</li><li>Deep understanding of social media algorithms, creative best practices, and performance analytics.</li><li>Strong grasp of CRM, SEO, DTC platforms and performance drivers and broader digital ecosystem strategy.</li><li>Demonstrated success in leading digital innovation, team capability building, and technology adoption.</li><li>Highly collaborative, strategic thinker with strong communication and stakeholder management skills.</li><li>Proven results bridging internal teams, external agencies and partners, a team-oriented player that thrives in a collaborative environment</li><li>Ability to translate marketing and commercial objectives, and use insights to drive value, competitive advantage and build brand equity</li></ul>Key Competencies<ul><li>Strategic Thinking--Develops strategies to achieve organizational goals; Understands organization's strengths &amp; weaknesses; Analyses market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. </li><li>Innovation--Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.</li><li>Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. </li><li>Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li><li>Planning --Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.</li><li>Analytical--Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.</li><li>Managing Team--Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills. </li></ul>Key RelationshipsInternal<ul><li>Media Planning </li><li>PR &amp; Influencer</li><li>eCommerce Sales</li></ul>External<ul><li>Agency Partners: Media/Social Media/PR/Influencer</li></ul>What We OfferA unique opportunity to shape the digital and social media future of 15 iconic and emerging brands.<ul><li>Fast-paced, entrepreneurial environment with national impact.</li><li>Competitive salary and annual performance-based bonuses.</li><li>Full suite of benefits including medical and wellness benefits, 401(k) match, paid time off, and more.</li></ul>The salary range for this role is a base salary of $161,300 - $210,000. Base salaries are determined during our interview process, by assessing a candidate’s experience and skill set against internal peers and against the scope and responsibilities of the position.Proximo is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, national origin, citizenship status, age, genetic information, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law.

412 Jobs in Bronx, NY 10465, USA