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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director of Finance – Global Commercial Services partners with Lending Product Team to drive financial performance and the organization’s growth agenda. This role blends strategic planning with hands-on analytics, spanning monthly forecasting, reporting, and ownership of analytical and technical workstreams that deliver clear, actionable insights. Success in this role requires strong technical skills, sound judgment, and the ability to communicate complex analyses to senior stakeholders.Key Responsibilities: &nbsp;<ul><li>Serve as the central finance partner for GCS Lending, providing proactive, consultative support to the organization.</li><li>Own the month-end reporting process for card lending, including maintenance and ongoing enhancement of reporting dashboards.</li><li>Partner with Product and Risk Management teams to quantify business transformation opportunities and ensure alignment with DS&amp;A forecasting processes.</li><li>Explore potential benefits of agentic AI to enhance processes and analytics</li><li>Develop clear performance narratives and support preparation of senior management presentations.</li><li>Drive lending analytics to identify underlying trends, risks, and growth opportunities.</li><li>Deliver high-quality stakeholder support by responding to inquiries and resolving issues efficiently.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience</li><li>Experience with end-to-end reporting and planning for the Business Line of Credit, including month-end close, outlooks, and Plan/LRP.</li><li>Demonstrated ability to operate effectively in ambiguous environments and translate broad business questions into actionable analyses</li><li>Strong capability to connect analytical insights to financial outcomes and influence business decisions</li><li>Lead and develop a team of two managers and one analyst, fostering collaboration, accountability, and professional growth.</li><li>Excellent communication skills, with experience engaging and presenting to senior leaders</li><li>Learning agility, flexibility, and comfort adapting to changing priorities</li><li>Proven ability to manage multiple priorities and meet deadlines</li><li>Strong organizational and time-management skills</li><li>Ability to work independently while collaborating effectively within a team</li><li>Bachelor’s degree in Finance, Economics, or a related field</li></ul>Preferred qualifications:<ul><li>Strong understanding of lending economics</li><li>Familiarity with TM1, SQL, and other programming languages</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Global Commercial Services, Lending  - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success.The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.&nbsp;American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners, restaurants, and the broader Amex Membership ecosystem. You’ll help shape the future of how people discover, book, and enjoy dining worldwide.Responsibilities<ul><li>Contribute to the design, development, testing, deployment, and maintenance of frontend features and user interfaces.</li><li>Build reliable, performant, and accessible web experiences using modern frontend frameworks.</li><li>Make consistent, high-quality engineering contributions with limited oversight.</li><li>Participate in shared team responsibilities, including:<ul><li>Frontend code reviews</li><li>Bug fixes and production issue analysis</li><li>Dependency upgrades, refactoring, and UI performance improvements</li></ul></li><li>Collaborate closely with product managers, designers, and fellow engineers to deliver intuitive and user-focused experiences.</li><li>Write reliable, maintainable code using standard development practices, tooling, and documentation.</li><li>Debug software components across the stack, identify root causes, and help drive fixes.</li><li>Develop and maintain automated tests (unit, integration, and/or end-to-end).</li><li>Contribute to improvements in team processes, frontend tooling, accessibility standards, and engineering quality.</li><li>Adhere to security, compliance, and operational best practices.</li></ul>What We’re Looking For<ul><li>Bachelor’s degree in computer science, computer engineering, or equivalent practical experience.</li><li>2+ years of software development experience in a professional environment.</li><li>Experience with JavaScript/TypeScript, web fundamentals (HTML/CSS), and common frontend frameworks.</li><li>Familiarity with accessibility standards, performance optimization, and modern UI patterns.</li><li>Familiarity with modern development tools and practices (version control, CI/CD, automated testing).</li><li>Ability to reason about the full web application stack—from frontend behavior to backend interfaces and production environments—even without deep expertise in all areas.</li><li>Experience working with algorithms, data structures, and APIs.</li><li>Solid debugging and problem-solving skills, with an interest in improving code quality and user experience.</li><li>Strong communication and collaboration skills, especially with cross-functional partners.</li><li>Commitment to continuous learning and the adoption of new technologies and engineering practices.</li></ul>Technologies You May Work With<ul><li>Frontend: React, TypeScript, JavaScript, HTML/CSS, Node.js</li><li>Backend: Java, TypeScript, Python</li><li>APIs / Databases: REST, GraphQL, MySQL, Postgres, MongoDB, Redis &nbsp;</li><li>Infrastructure: Docker, Kubernetes, Linux</li><li>CI/CD &amp; Dev Tools: Git, GitHub Actions, Jenkins</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Software Engineer - JavaScript, TypeScript - Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Banking Onboarding CBO Risk team, which is a team of highly skilled professionals that defines policy and procedures, designs strategy, partners in building banking capabilities, and develops monitoring controls.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs.&nbsp; In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams.&nbsp;Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Key responsibilities include:<ul><li>Risk Management Strategy: Design and execute risk management strategies for American Express Deposit Products, monitor growth and trends in the portfolio, and evaluate new data sources to enhance Credit &amp; Fraud risk strategies.</li><li>Execution of risk-related policies, procedures, and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives.</li><li>Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.</li></ul>Qualifications:<ul><li>Understanding of consumer and commercial banking credit &amp; fraud analysis. Background/ experience in analytics preferred.</li><li>Fluency with data manipulation tools like Python, Tableau, or SQL plus experience in data-driven decision making strongly preferred.</li><li>Logical, consultative, and adaptive to changing conditions.</li><li>Able to work in a very dynamic environment.</li><li>Strategic thinking, ability to work independently, prioritize in real-time and excellent communication skills.</li><li>MBA/MS or advanced degree preferred.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business.&nbsp;The Strategic Growth &amp; Insights team within the Small Business Customer Growth Marketing team develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch point to drive deepened relationships and long-term engagement amongst our existing customers. We are a performance marketing team that uses data and insights to power our marketing as well as anchor to our investment optimization process to drive results and effectively optimize.&nbsp;The senior analyst will support the enablement of Customer Growth Marketing investment optimization routines and packages (monthly reporting, annual planning, etc.). They will bring together channel-level forecasts and results, partnering with channel marketers, analytics, finance, and investment optimization teams.Responsibilities<ul><li>Develop and maintain reporting packages that clearly communicate the Customer Growth Marketing team’s campaign performance, forecast accuracy, and key trends to partners and senior leadership</li><li>Collaborate cross functionally with teams across Investment Optimization, Finance, Analytics, and Marketing to ensure alignment, data consistency, and timely delivery of business-critical reporting.</li><li>Analyze performance drivers and enhance key metrics to improve understanding of campaign effectiveness, investment efficiency, and forecasting accuracy.</li><li>Transform complex data into actionable insights by identifying opportunities, uncovering performance risks, and developing recommendations that influence marketing strategy and decision-making.</li><li>Continuously improve reporting processes by standardizing methodologies, automating recurring analyses, and implementing best practices.</li></ul>Minimum Qualifications<ul><li>Proven experience working with large and complex datasets and developing insights that inform business decisions.</li><li>Strong proficiency with analytics tools such as Excel and data query languages (BigQuery, Hadoop).&nbsp;</li><li>Demonstrated ability to ensure data quality, integrity, and governance across multiple systems and sources.&nbsp;&nbsp;</li><li>Strong understanding of business processes and the ability to translate analytical findings into meaningful recommendations.&nbsp;&nbsp;</li><li>Excellent collaboration and communication skills, with experience partnering across multiple teams.&nbsp;</li><li>Creative problem solver with the ability to work independently, manage competing priorities, and drive solutions forward.&nbsp;</li><li>Exceptional project management skills and attention to detail; able to juggle multiple priorities, meet tight deadlines, and operate effectively and compliantly. </li></ul>Preferred Qualifications<ul><li>Proficiency with data visualization and BI tools (e.g., Tableau, Power BI) to translate data into actionable insights.&nbsp;</li><li>Experience working with internal programs such as Liberty/TM1, and Smartbuy. &nbsp;</li><li>Familiarity with marketing analytics, campaign performance measurement, and forecasting methodologies.&nbsp;</li><li>Positive vibes, enthusiasm, and a “can-do” attitude&nbsp; </li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Reporting to the Director, Global Dining Business Enablement and Operations, the successful Senior Manager candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. This Senior Manager will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-party onboarding and Servicing to deliver a successful Customer experiences. This person will oversee critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and drive our operational processes through appropriate review and approval processes.  A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining. &nbsp;Responsibilities:  &nbsp;<ul><li>Lead as project manager across key cross-functional initiatives that will enable our global dining business to scale and improve operational processes &nbsp;</li></ul><ul><li>Guide ongoing governance, including development and implementation of Risk &amp; Control Self Assessments (RCSA) and other critical compliance or audit related efforts &nbsp;</li></ul><ul><li>Provide support for issue management (enterprise risk events) as necessary by identifying root cause, developing solutions for how to stop impact, and designing long-term controls&nbsp;</li></ul><ul><li>Collaborate across the Global Dining business to drive our business enablement and customer experience agendas and actively guide operational excellence processes across our Restaurant, Consumer, and Amex Dining businesses &nbsp;</li></ul><ul><li>Serve as central contact across relevant Product, Engineering, Control Management, Compliance, Privacy, Marketing and Servicing teams to guide programs through appropriate reviews and approvals &nbsp;</li></ul><ul><li>Anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery and reengineer activities to help improve speed to market&nbsp;</li></ul><ul><li>Create process flows and develop toolkits, resource guides, and standard operating procedures documentation  &nbsp;</li></ul><ul><li>Lead a high-performing team of B30 colleagues  &nbsp;</li></ul>Qualifications:  &nbsp;<ul><li>Outstanding interpersonal, communication, and influencing skills with the ability to work with business partners across different functions and with colleagues at all levels &nbsp;</li></ul><ul><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions, particularly in areas of understanding compliance, risk management, and operational excellence principles&nbsp;</li></ul><ul><li>Ability to deliver results against timelines, prioritize, and implement processes&nbsp;</li></ul><ul><li>Excellent program management skills to lead end-to-end partnership delivery across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc.&nbsp;</li></ul><ul><li>Self-starter that can excel in a dynamic environment by driving decision-making and adapting to change&nbsp;</li></ul><ul><li>Passion for restaurants and desire to work on dining landscape&nbsp;</li></ul><ul><li>Bachelor's Degree required &nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Global Dining Business Enablement and Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The Enterprise Comm’s &amp; Mar-Tech Experiences (ECMX) team is a Marketing Centre of Excellence formed to support business units across the enterprise and sits within the Membership Portfolio Services (MPS). This role will support the ECMX organization and is responsible for growing the American Express brand in more than 150 countries around the world.You will be part of a new team, this team is responsible for creating/manage products supporting the segmentation, targeting &amp; eligibility domains using MarTech Customer Data Platform (CDP) across 24 Global markets. This team will play a critical role in overall Marketing targeting audience setup, execution and fulfillment of marketing offers across multiple channels. In this role you will own the product roadmap and strategic vision. You will partner with colleagues in Product, Engineering, and the Business to inform and drive forward the product roadmap.An ideal candidate will be interested in product management, technology modernization, and Mar-Tech Products. The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment.Product Manager, MarTech CDP responsibilities:<ul><li>Subject matter expert on Customer Data Platforms, its capabilities, integrations, and limitations</li><li>Ability to contribute to overall MarTech product design, roadmap &amp; work in partnership with key stakeholders at local and global to launch new functionalities and feature enhancements, aligned to product OKRs</li><li>Partner with key stakeholders to identify and document needs</li><li>Strategize and document a scalable CDP implementation tailored to AXP needs.</li><li>Translate Marketing team’s requirements into Product/process designs and define end-to-end workflow for marketing platforms.</li><li>Collaborate with cross-functional teams, including marketing, Marketing operations, Design, Engineering, DevOPS, Info security etc.</li><li>Create &amp; own product backlog, conduct sprint planning, backlog grooming, demos, and retrospectives with engineering &amp; product teams.</li><li>Oversee data management on CDP, including building schemas for batch and streaming datasets, configuring source and destination connectors, and ensuring data governance and security policies are in place, especially in regulated industries.</li><li>Collaboration on platform enhancement requests, assisting in prioritization of requests with the respective vendor</li><li>Creative thinker, able to re-envision existing processes to support new product development and product improvements.</li></ul>Qualifications<ul><li>Product Management experience in onboarding, integrating and scaling MarTech tools.</li><li>In-depth experience with Customer Data Platforms &amp; related tool sets, e.g. Adobe CDP, Journey Optimizer, Workfront, Salesforce Data Cloud, Marketing Colud, mParticle, Segment.</li><li>In-depth knowledge and experience in data management, including data mapping, governance, schema creation and customer data modeling.</li><li>Understanding of SDK implementations and server-to-server integrations.</li><li>Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines.</li><li>Experience in Agile software development process such as Scrum. SAFe training and certification a plus.</li><li>Ability to translate technical terminology to business partners and business requirements to technology partners.</li><li>Proficient in creating and delivering executive presentations along with excellent communication skills, written and verbal.</li><li>Must have strong work ethic with a global mindset and have the ability to work independently and within a team; with a "can do" attitude toward creative problem solving.</li></ul>Approach:<ul><li>You are solution-oriented, results-driven, and show up with passion and enthusiasm. You are comfortable working in an innovative and fast-paced environment – you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.</li><li>You have excellent business and technical communication skills with the ability to engage, influence, and inspire to drive disciplined collaboration and alignment – you know how to get the best from large, cross-functional teams.</li><li>You make sound decisions, even in the absence of complete information. You rely on a mixture of analysis, wisdom, experience, and judgment when making decisions using appropriate decision-making criteria and principles.</li><li>You are curious with an Enterprise mindset – you connect the dots, and you ask impactful questions. You are not consensus-driven; you thoughtfully, respectfully, and confidently challenge ideas you disagree with.</li><li>You care about your users. You strive to build and deliver solutions that meet customer expectations while balancing product and engineering best practices.</li><li>You care about your team. You create opportunities for your team to lead and grow through a focus on feedback, development, and accountability. You value and contribute to team culture and foster a sense of belonging.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>12% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.How will you make an impact in this role?Senior Analyst, Loyalty Marketing Enablement Team (MET)The US Customer Loyalty Marketing (USCLM) organization is part of the US Consumer Marketing (USCM) Organization and is responsible for delivering innovative marketing to win the hearts, minds, and wallets of our Card Members.&nbsp;&nbsp;The Loyalty MET Senior Analyst will deliver the campaign development, implementation, and execution of USCLM strategy within the Marketing force platform and help drive innovation and efficiencies to our core execution processes. They will serve as the SME of their channels and support a small group of analysts with their campaign execution requirements. The Team Lead plays a critical role in the training and onboarding of new analysts.In addition, they will collaborate closely with the Loyalty MET leadership team to provide incremental flex capacity to support demand spikes as strategic priorities evolve throughout the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand, Legal and Compliance to define campaigns and offers.This team member will partner closely with Enterprise Digital &amp; Data Solutions (EDDS) to build and launch campaigns into production. This role will provide the opportunity to learn specialized skills including digital and direct marketing, project and relationship management, and working across cross functional teams.&nbsp;Job Responsibilities:&nbsp;<ul><li>Serve as the technical and subject matter expert for the Marketingforce product in relation to campaign setup on behalf of Loyalty MET</li><li>Manage end-to-end campaign execution for one or more channels on an ad hoc basis</li><li>Serve as main point of contact for end to end execution of Marketing campaigns</li><li>Support marketing strategy improvements</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices.&nbsp;</li><li>Manage compliance review process&nbsp;</li><li>Coordinate with tech and product management to complete any required updates&nbsp;</li><li>Support efforts designed to improve the customer experience&nbsp;</li><li>Build cross-functional relationships across multiple internal and external partners</li><li>Become a team leader in driving change and creating efficiency in job execution&nbsp;</li><li>Support the Marketingforce migration strategy, spearheading weekly cross-functional leadership meetings, leading implementation of tests and reporting on progress to leadership.&nbsp;</li></ul>Qualifications:<ul><li>Ability to easily adapt and come up-to-speed quickly across various channels, and their associated dynamics, to support immediate team needs</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances</li><li>Desire to join a high-profile, results-oriented and dynamic team&nbsp;</li><li>Ability to work in a fast-paced, constantly evolving environment</li><li>Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results</li><li>Organizational skills including attention to detail, balancing multiple priorities effectively, managing tight timelines and driving seamless, high-quality execution with a compliance mindset&nbsp;</li><li>Proven ability to establish and leverage relationships built on trust</li><li>Ability to bring humor and positive energy to a large, dynamic team</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Loyalty MET Senior Analyst - Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of the Global Merchant &amp; Network Pricing organization (GMNP) within Global Merchant &amp; Network Services (GMNS). The GMNP team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, driving merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture, and innovative pricing solutions.The Pricing Analytics team is the analytical arm of GMNP and will be responsible for providing analytical support for strategic merchant pricing initiatives. This team is instrumental in ensuring the success of GMNS by supporting strategies and analysis that drive blue box business growth objectives. This position will work alongside senior leaders in GMNS in a fast-paced environment and assist in high profile projects with significant impact to the U.S. merchant business.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to, and insight from, senior leaders across the Blue Box. The Manager should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.Job Responsibilities:<ul><li>Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Create robust financial models for pricing scenario analysis</li><li>Run scenarios, validate and pressure test assumptions</li><li>Assess merchant impacts of pricing proposals</li><li>Develop forecasts to inform financial planning</li><li>Assess both market level and merchant level impacts of pricing proposals</li><li>Support GMNP with additional ad-hoc data analytical capabilities</li><li>Collaborate with business partners and other key Blue Box constituents to ensure alignment on strategies</li><li>The role will require strong partnership across the Blue Box</li></ul>Qualifications:<ul><li>2+ years of analytics experience; previous Pricing or Finance experience is prefferred</li><li>Experience with financial modeling is required; SQL data querying is required</li><li>Success in quantitative data analysis methods and data mining</li><li>Exceptional aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data</li><li>Strong strategic thinker with the ability to translate trends and analysis into actionable recommendations</li><li>Strong customer relationship skills and proven track record of managing internal relationships/stakeholders</li><li>Ability to build relationships and influence at all levels, both internally and externally</li><li>Results driven with the ability to work under pressure, navigate through ambiguity, draw linkages, and balance multiple priorities</li><li>Ability to collaborate and work as a true member of a team</li><li>Comfort with ambiguity and making decisions with incomplete information at times, taking measured risks - flexibility to pivot strategy and process according to business needs</li><li>Strong executive presence and collaborative/interpersonal skills</li><li>Bachelor’s Degree required</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Pricing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards.Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Sr. Analyst, Hospitality Co-Brand Customer Marketing will report to the Manager, Hospitality Co-Brand Marketing to implement marketing strategies to deepen customer engagement and drive revenue growth for the Hilton &amp; Marriott Small Business Co-Brand Card. Success in this role means flawlessly implementing customer marketing campaigns across partner &amp; prop channels while collaborating with our Partners and internal teams including Marketing, Product, Consumer, Legal, Compliance, and Marketing Operations.Key Responsibilities<ul><li>Develop and implement customer marketing strategies aligned with partner and product priorities, to drive loyalty and spend&nbsp;</li><li>Project manage the campaign execution (set-up, approval and implementation) for spend and engagement campaigns across multiple channels including email, web, and mobile&nbsp;</li><li>Partner with Marketing Operation Analyst and other internal stakeholders to execute marketing campaigns</li><li>Monitor, report, analyze, and present campaign and monthly results to the partner</li><li>Foster strong relationships with our partners and internal teams including Marketing, Product, Consumer, Legal, Compliance, Tech, Analytics, and Marketing Operations</li><li>Liaison between Amex prop teams &amp; Hilton + Marriott &nbsp; </li></ul>Minimum Qualifications<ul><li>Bachelor's degree required</li><li>Excellent prioritization, project management, and influencing skills to bring together stakeholders and drive outcomes</li><li>Strong written and verbal communication skills</li><li>Excellent verbal and written communication skills</li></ul>Preferred Qualifications<ul><li>Customer Marketing Experience</li><li>Partnership Experience&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Hospitality Customer Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&amp;A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&amp;A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, and Strategic Engagement Team to accelerate our overall strategy and vision.The&nbsp;Senior Manager, Strategic Alliances,&nbsp;will be responsible for the comprehensive management of a portfolio of high-profile group purchasing partnerships that have high relevance to GCS’s strategic priorities to grow B2B payments volumes in key industries. This individual will drive existing customer engagement through targeted go-to-market initiatives and ensure all controls and compliance requirements are met. Additionally, this individual will partner heavily with teams across GCS and the broader enterprise to ensure consistent alignment and success.This role requires a dynamic leader with a strong eye for business, an ability to lead cross-functional relationships, multiple workstreams and collaborators to achieve the goals of these partnerships.Partnership Strategy &amp; Execution<ul><li>Develop and own strategic roadmaps for named partners, develop business growth opportunities and prioritize execution in alignment with enterprise goals.</li><li>Serve as the main point of contact for assigned partners, leading contract negotiations, joint business reviews, governance forums, and executive engagements</li><li>Partner with internal teams to define go-to-market strategies, client adoption plans, supplier enablement, and performance metrics, ensuring alignment with enterprise-wide objectives</li><li>Identify and manage partnership risks, ensuring commercial, operational, and regulatory alignment</li></ul>Commercial Management &amp; Growth<ul><li>Lead negotiations and contract renewals in close collaboration with GCO and Finance teams</li><li>Identify and size new partnership opportunities, ensuring business cases and forecasts are aligned with strategic priorities</li><li>Drive operational excellence through governance frameworks, partner scorecards, and continuous improvement initiatives</li></ul>Market &amp; Ecosystem Leadership<ul><li>Monitor trends across B2B payments, fintech, and ERP ecosystems to identify emerging partnership opportunities</li><li>Represent GCS in external partner forums and cross-industry conversations to influence ecosystem standards and advance Amex’s competitive positioning</li></ul>Minimum Qualifications:<ul><li>Proven track record leading complex, enterprise-level partnerships or alliances in payments, fintech, or technology environments</li><li>Strong understanding of B2B payments flows, API integration models, and commercial enablement ecosystems</li><li>Exceptional relationship management and influencing skills with the ability to navigate across senior levels internally and externally</li><li>Excellent problem-solving, analytical, and communication skills; comfortable synthesizing insights for senior leadership</li><li>Demonstrated ability to lead cross-functional workstreams in a fast-paced, matrixed organization</li><li>Bachelor’s degree or equivalent experience</li></ul>Preferred Qualifications:<ul><li>4+ years of experience in commercial payments, product partnerships, or strategic business development</li><li>Knowledge of procure-to-pay and payment management platforms, treasury operations, and ERP integrations</li><li>Experience with deal structuring, contract negotiation, and partnership performance management</li><li>MBA or equivalent preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

366 Jobs in Bronx, NY 10465, USA