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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise CRM Solutions team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The Enterprise Customer Relationship Management Solutions (ECRMS) team creates solutions for the Sales and Customer Domain via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise. &nbsp;C360 is an enterprise platform that supports a large portion of the LOBs and COEs at Amex. This platform runs in Scaled agile framework as well as Kanban, VCC and Innersourcing. The C360 train encompasses over 20 scrum teams as well as detailed intake processes and integration with LPM and tech finance. In addition, there is a CDO (customer demographic orchestration) which consists of an agile train. There is also a key aspect of being SOR for data that brings a heightened level of data governance teams and oversight as well as auditing collaboration work. Lastly this role leads the financial adherence of all the spend to epics for the entire portfolio.&nbsp;We are looking for a Director, Technology Delivery to lead, mentor, and coach high-performing Technology Delivery teams to foster continuous improvement and professional development and provides direction for the execution of strategic technology projects, ensuring alignment with organizational goals and client satisfaction.&nbsp;Key Responsibilities:<ul><li>Leads, mentors, and coaches Technology Delivery colleagues and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the Technology Delivery community&nbsp;</li><li>Collaborates with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains talent within Technology Delivery&nbsp;</li><li>Directs the strategic planning, coordination, and execution of high-impact technology-focused projects, ensuring alignment with organizational objectives and project goals&nbsp;</li><li>Optimizes resource allocation, ensuring optimal utilization across multiple high-complexity projects and balancing workload among senior team of colleagues&nbsp;</li><li>Orchestrates Agile Release Trains (ARTs), coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of complex project milestones&nbsp;</li><li>Leads Program Increment (PI) Planning meetings with executive leadership, product management, and delivery teams to ensure alignment with business objectives&nbsp;</li><li>Directs the mitigation of impediments, manages risks, dependencies, and resourcing needs to ensure smooth Agile Release Train (ART) execution&nbsp;</li><li>Facilitates and promotes Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the team&nbsp;</li><li>Simplifies technically complex concepts to bring together a larger audience across engineering teams and non-technical stakeholders to grow and develop a team of future Technical Program Management (TPM) leaders&nbsp;</li><li>Directs the evaluation, assessment, and mitigation of project risks by developing comprehensive risk management plans, conducting regular risk assessments, and implementing mitigation strategies&nbsp;</li><li>Oversees and analyzes project progress and performance, utilizing advanced project management tools and techniques to track key metrics, identify issues, and implement corrective actions as needed&nbsp;</li><li>Enhances communication and provides key inputs among stakeholders, including project sponsors, senior management, and external partners, to ensure alignment, transparency, and effective information flow&nbsp;</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives&nbsp;</li></ul>Education and Knowledge:<ul><li>Bachelor's degree in Business Administration, Business Management, Computer Science, Information Technology, Engineering, and/or comparable experience; advanced degree preferred&nbsp;</li><li>Knowledge of software development lifecycle (SDLC) methodologies and practices&nbsp;</li><li>Proficiency in Project Management&nbsp;</li><li>Proficiency in Technology Delivery&nbsp;</li><li>Proficiency within Agile management tools such as Jira, Rally, or similar platforms&nbsp;</li></ul>Work Experience:<ul><li>Proven success in project management, delivery management, or a related job within the technology sector&nbsp;</li><li>Proven success in leading and managing technology delivery teams, providing leadership and mentorship&nbsp;</li><li>Proven success in working in an Agile/Scrum environment&nbsp;</li><li>Proven success in application design, software development, and automated testing&nbsp;</li><li>Experience in distributed (multi-tiered) systems, algorithms, and relational databases&nbsp;</li><li>Proven success in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories&nbsp;</li><li>Experience in automation testing and documentation (i.e., automated, functional, and performance)&nbsp;</li><li>Experience with Application Programming Interface (APIs), RESTful services, and middleware platforms&nbsp;</li></ul>People Leadership:Talent Development<ul><li>History of mentoring and coaching top performers, while also elevating mid-level contributors.&nbsp;</li><li>Creates clear growth paths, offering stretch assignments and opportunities for leadership.&nbsp;</li><li>Recognized for building “bench strength” by preparing the next generation of leaders.&nbsp;</li></ul>High-Performance Culture:<ul><li>Establishes psychological safety so teams feel empowered to innovate and take risks.&nbsp;</li><li>Sets clear expectations and accountability, balancing autonomy with measurable outcomes.&nbsp;</li><li>Recognizes and rewards contributions consistently, ensuring top performers stay engaged.&nbsp;</li></ul>Change Resilience:<ul><li>Guides teams through operational or organizational change with empathy and transparency.&nbsp;</li><li>Anticipates resistance and addresses it proactively, ensuring transitions feel supported, not forced.&nbsp;</li><li>Keeps morale high during periods of uncertainty by communicating the “why” behind change.&nbsp;</li></ul>Conflict &amp; Collaboration Management:<ul><li>Proven ability to navigate conflicts between technology, product, and operations priorities.&nbsp;</li><li>Brings diverse stakeholders together to make balanced decisions.&nbsp;</li><li>Skilled at turning competing interests into shared ownership and aligned outcomes.&nbsp;</li></ul>Inclusive &amp; Adaptive Leadership:<ul><li>Creates a culture where diverse voices are heard and valued.&nbsp;</li><li>Adapts leadership style to fit different personalities, cultures, and levels of experience.&nbsp;</li><li>Builds trust across globally distributed or cross-functional teams.&nbsp;</li></ul>Licenses &amp; Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Director-Technology Delivery-Customer Domain-International Card & Risk Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Sr TPM for eCRMs ETP DiamondStrategic Purpose and Team Structure<ul><li>The Enterprise CRM Solutions team, established in 2024, is core to the company's transformative Framework for Winning, focusing on reimagining platform solution delivery for greater agility, speed, effectiveness, and transparency.</li><li>The team leverages Data, Machine Learning, and Artificial Intelligence to power solutions for Sales and Customer Domains, driving acquisition and expansion of client relationships across the enterprise.</li><li>C360 serves as a central enterprise platform, supporting numerous Lines of Business (LOBs) and Centers of Excellence (COEs), and operates within a scaled agile framework augmented by Kanban, VCC, and Innersourcing methodologies.</li><li>The C360 agile train includes over 20 scrum teams with integrated processes for intake, LPM (Lean Portfolio Management), and tech finance, exemplifying large-scale agile operations.</li><li>The Customer Demographic Orchestration (CDO) also operates as an agile train, with a strong emphasis on data governance, audit collaboration, and serving as the system of record (SOR) for critical data.</li><li>This leadership role carries the responsibility for overseeing financial adherence and spend across all portfolio epics, ensuring alignment with strategic investments.</li><li>Project Diamond is an ETP from 2025 going until 2027 to clean up the customer domain ecosystem to ensure all applications across all enterprise journeys are using customer demographics from C360.</li><li>In 2026 this program will grow exponentially to include other objectives such as the complete decommission of legacy CRPS and the fortifying our the C360 foundation after resolving several top IAG findings.</li></ul>Leadership and People Management<ul><li>The TPM is tasked with leading, mentoring, and coaching high-performing technology delivery teams, building a culture of excellence, continuous development, and knowledge sharing.</li><li>Change management is a key competency; the TPM must guide teams through transition with transparency, address resistance proactively, and maintain morale by sharing the “why” behind change.</li><li>Conflict resolution and collaboration across technology, product, and operations is essential, requiring the ability to unify diverse stakeholders and transform competing interests into shared ownership.</li><li>Inclusive and adaptive leadership is expected, ensuring diverse voices are valued, leadership style is tailored to team needs, and trust is built across global or cross-functional teams.</li></ul>Project &amp; Program Delivery Excellence<ul><li>The TPM leads strategic planning, coordination, and execution of high-impact technology programs, aligning technology initiatives with business objectives and ensuring successful delivery.</li><li>Expertise in risk management is required, including the development of risk mitigation plans, regular assessments, and the implementation of corrective actions as needed.</li><li>Expert project management skills are essential, with proficiency in tracking key metrics, analyzing performance, and optimizing resource allocation across multiple complex projects.</li><li>Simplifying complex technical concepts for both technical and non-technical audiences is highlighted, supporting the growth of future Technical Program Management (TPM) leaders.</li></ul>Technical and Domain Expertise<ul><li>Essential knowledge areas include the software development lifecycle (SDLC), project management, agile methodologies (Scrum/Kanban), and relevant tools such as Jira or Rally.</li><li>Technical experience should encompass application design, software development, distributed systems, algorithms, relational databases, automation testing (including automated, functional, and performance testing), and middleware/API platforms (including RESTful services).</li></ul>Key Responsibilities<ul><li>Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives</li><li>Strategically allocates resources to optimize utilization across high-complexity projects and balance team workloads</li><li>Directs Agile Release Trains (ARTs), coordinating with product owners, agile champions, and development teams for timely quality milestone delivery</li><li>Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Oversees and mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions, in partnership with product management and system architects</li><li>Develops and oversees comprehensive risk management plans, conducts regular risk assessments, and deploys mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Interprets relevant portfolio, Release Train, and team-level metrics</li><li>Champions Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Ensures compliance with Software Development Life Cycle (SDLC) standards across the Agile Release Train (ART)</li><li>Utilizes advanced project management tools and techniques to monitor progress, track key metrics, and implement corrective actions</li><li>Owns the creation of technical specification documents and blogs that explain product functionality and provide clarity on the project objectives</li><li>Drives project quality by improving process gaps and increase efficiency and productivity</li><li>Engages with stakeholders, including project sponsors, team of colleagues, and external partners, to ensure strategic alignment and effective information flow</li><li>May or may not oversee and mentor a team of Technology Delivery colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity</li><li>May or may not provide direct leadership and coaching to Technology Delivery teams, supporting training and development of best practices</li><li>May or may not manage resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals</li><li>Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Education and Knowledge<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions and innovative solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li></ul>Work Experience<ul><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in mentoring and developing junior team members and fostering a high-performing team environment</li><li>Experience in stakeholder management and executive communication</li><li>Experience in leading organizational change and overseeing cultural transformation</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation</li></ul>Licenses and CertificationsCertification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plusSummary of the Ideal Profile<ul><li>An accomplished leader with a track record in technology project delivery and agile leadership, skilled in managing high-performing teams, fostering inclusivity, and driving strategic transformation.</li><li>An expert in both people and program management with the ability to connect technical delivery to business outcomes and cultivate continuous improvement across a large, complex technology portfolio.</li><li>Proven ability to adapt to change, resolve cross-functional conflicts, and articulate complex concepts to diverse audiences—building trust, engagement, and measurable success within the organization.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Technology Project Management- Int Card & Risk Services Tech

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The incumbent in this position is responsible for managing a portfolio of global key existing customers across the EMEA Region, using the suite of products available from the International Card Services organization and offering Global Dollar Card solutions.&nbsp;The person is responsible for building and converting a healthy sales pipeline in line with the business plan.&nbsp; Overall, responsible of client’s management and retention, sales strategy execution, results delivery, issue resolution and any other customer facing activity.&nbsp; Must be able to successfully balance customer satisfaction and business growth. Direct and control activities of cross-functional teams.Responsibilities:<ul><li>Manage a portfolio of Global clients in Europe and Africa in a compliant and professional manner</li><li>Develop and strengthen relationships at all levels of client organization</li><li>Build and leverage relationships with key players within T&amp;E and B2B space</li><li>Build and manage an effective sales pipeline following operational principals.</li><li>Management and tracking of sales activities and interactions with clients in Salesforce</li><li>Identify and implement growth opportunities with clients and learn through experience from other colleagues</li><li>Build and leverage an excellent relationship with Global and Regional account management teams</li><li>Support the program expansion with new subsidiaries where clients have presence across the region to maximize footprint penetration</li><li>Understand regional strategic (opportunities, threats) and tactical (e.g, risk, contract, fees) aspects of accounts in portfolio.</li><li>Provide consultancy and act as the main liaison between the client and the Amex organization to ensure a smooth operation of the corporate program</li><li>Ensure the correct implementation of the Amex program according to the client needs and requests </li></ul>Qualifications:<ul><li>Extensive (10+ years) experience in commercial payment solutions. Having knowledge of Global Dollar Card solutions would be beneficial.</li><li>Executive Presence and Growth Mindset.</li><li>Solid leadership behaviors and strategic thinking ability.</li><li>Negotiation skills at C-Level in corporate business and experience working with Global/Multinational customers.</li><li>Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.</li><li>Pipeline management experience.</li><li>Effectiveness in establishing relationships with cross-functional areas.&nbsp; Develop and strengthen relationships at all levels of client organization.</li><li>Proven Consultative Selling ability.</li><li>Financial &amp; Business Knowledge.</li><li>Business level fluency in English and Spanish (Preferred)&nbsp;</li><li>Flexibility to work in multiple time zones to adapt to EMEA market/partner needs.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Account Development Representative

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.<h4>Essential Functions/Responsibilities</h4><ul><li>Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul><h4>Education/Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>3-5 years maintenance technician experience</li><li>Multi-family housing experience helpful</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Service Technician III

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Business Data Analyst role will be responsible for providing analytical support in the delivery of breakthrough innovation and transformational initiatives for the MIS &amp; Analytics organization. The key focus of this role is to leverage data to improve the economics and efficiency of the Travel and Lifestyle Services operational inbound contact center processes and digital servicing channels.Find your place in MIS and Analytics on #TeamAmex.Responsibilities but not limited to:&nbsp;<ul><li>Query and analyze large sets of data to draw conclusions and make recommendations to the business using statistical models and data mining techniques combined with business and operational knowledge.</li><li>Conducting various analyses and providing thought leadership to identify new ideas that lead to improved efficiency and customer experience in our Inbound Contact Center.</li><li>Support the business with the identification of process improvements opportunities, feasibility studies, demand management efforts, and defect eliminations for the purposes of generating cost-savings and improving customer satisfaction.</li><li>Work closely with Operations leaders and Project Managers to further develop existing ideas, prioritize them, and implement them.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree in Analytics, Industrial Engineering, Process Improvement or Computer Science related is required.</li><li>Query performance tuning skills using SQL.</li><li>Experience in using advanced data analytics tools to perform analysis and uncover the insights.</li><li>A creative and innovative professional with strong analytical background.</li><li>Self-starter and naturally curious about finding transformational and customer experience improvement opportunities.</li><li>Critical skills include proficiency with analytical and process improvement tools and techniques, strategic thought leadership and execution skills, strong negotiation skills and data mining skills to generate rich insights.</li><li>Excellent written/verbal communication skills and the ability to thrive in a dynamic and fast-paced environment are required.</li><li>Ability to create professional presentations that are simple, easy to follow and powerful enough to influence stakeholders on business decisions.</li></ul>Preferred Qualifications:<ul><li>At least 2-3 years of working experience in Analytics or Process Improvement.</li><li>Industry Experience as Project/Data Analyst with a track record of pulling, manipulating, processing, and developing meaningful insights from large datasets.</li><li>Proficiency in Tableau or PowerBI.</li><li>Understanding or experience with Data Mining and Machine Learning Algorithms.</li><li>Experience with using Big Data Technology including Hadoop and Hive.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Analyst-Business Systems

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Key Responsibilities:<ul><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Education and Knowledge:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li></ul>Work Experience:<ul><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation</li></ul>Licenses &amp; Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: <a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Technology Project Management-Int Card & Risk Services Tech

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Skilled Technician

The Director of Finance will be responsible for the consolidated analysis, planning, and steering of the AutoNation Aftersales business. This will include preparing detailed analyses on the financial results on a monthly, quarterly, and annual basis in support of internal executive reviews, Board of Directors reporting, and external financial market reporting. The successful candidate will be a key business partner to the leadership teams of our Franchise Dealership Aftersales, AN Collision Center, AN Parts, Warranty, and Wholesale Parts business units. They will provide financial analysis support and provide feedback and guidance in the construction of new business cases, and the operational execution of existing business. They will support Aftersales executive management in preparation for key leadership meetings, including ad hoc analyses, compilation of financial results into executive level presentations, and direct presentation of key initiatives to executive leadership. They will interact with all levels of the organization both in the field and at corporate and are expected to build trust and credibility with all audiences. The ideal candidate is well grounded in financial analysis, operational analytics, and planning and scenario management. They will be self-sufficient, able to work independently to find solutions, and thrive in a demanding high-profile environment.This role is fully onsite at our HQ in Fort Lauderdale, FL.&nbsp; Organizational Relationships:&nbsp;&nbsp;This role will be working with the executive team and manage a team of finance professionals.&nbsp;Job Responsibilities:&nbsp;<ul><li>Serve as the single threaded leader for all Dealership Aftersales and Non-Franchise topics.&nbsp;</li></ul><ul><li>Prepare and distribute monthly forecasts of Aftersales business results including Dealership, Collision, and AutoNation Precision Parts.&nbsp;</li></ul><ul><li>Review intra-month trends to identify risks and opportunities to the forecasted result.&nbsp;</li></ul><ul><li>Lead ad hoc analyses as needed.&nbsp;</li></ul><ul><li>Provide bridging analyses to compare time periods, deviation from forecasts, etc. at the national, market brand, and dealer level.&nbsp;</li></ul><ul><li>Evaluate new business case opportunities within traditional dealership operations as well as non-franchised automotive service and parts topics.&nbsp;</li></ul><ul><li>Lead annual budgeting process and serve as primary point of coordination between business planning and centralized FP&amp;A teams&nbsp;</li></ul><ul><li>Prepare and present financial results, business case analysis, and other executive team review topics.&nbsp;</li></ul><ul><li>Lead and mentor junior resources in developing subject matter expertise and skills and techniques for insightful financial analysis.&nbsp;</li></ul>Qualifications&nbsp;<ul><li>10-15 Years of Experience of progressive responsibility in corporate finance.&nbsp;</li></ul><ul><li>Undergraduate degree in Business or other quantitative discipline.&nbsp;</li></ul><ul><li>Proven ability to design and articulate analytical frameworks to describe and recommend actions on complex topics.&nbsp;</li></ul><ul><li>Excellent analytical toolkit including Excel, Data Visualization (Tableau, PowerBI, etc.), etc.&nbsp;</li></ul><ul><li>Ability to influence without control and compel action.&nbsp;</li></ul><ul><li>Aggressive ownership of opportunities.&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>MBA or other advanced degree preferred.&nbsp;</li></ul>Physical Requirements:&nbsp;<ul><li>Prolonged periods of using a computer in a climate-controlled office environment &nbsp;</li></ul> &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Director of Aftersales Finance

The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry Level tech

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The&nbsp;Business Logic Developer II&nbsp;role presents an exciting opportunity to develop business rules in DMN (Decision Model and Notation).This person will be responsible in collaborating with tech partners and product team to develop business rule changes for Intuitive Service Portal (ISP) across global markets.Key Responsibilities:<ul><li>Responsible for business process design, including business maintainable rules for the new platform.</li><li>Understand the POD rules, pain points and come up with the solution for POA that is flexible, maintainable and scalable.</li><li>Maintain the business processes and business rules as required by strategy.</li><li>Develop global processes and rules and deploy and modify for each locality.</li><li>Partner with technology, product &amp; servicing operations teams to prioritize, define and deliver top priority features.</li><li>Successfully manage multiple projects and tasks concurrently</li><li>Effectively collaborate/influence at all levels without having direct authority</li><li>Timely Updates to leadership and stakeholders</li><li>Automate existing manual processes and strategies into new processes and rules.</li><li>Work with central and local market cross-functional teams to ensure processes meet market needs and adhere to local regulatory, compliance and risk requirements.</li><li>Obtain feedback on the processes and rules to iterate and drive improvements in future releases.</li><li>Experience in Rally/Jira tools to track progress and manage work efficiently.</li><li>Work in Agile or Kanban methodology and actively participate in sprint planning, daily standups, and retrospectives.</li><li>&nbsp;Use Git/similar for version control and code management.</li></ul>Minimum Qualifications:<ul><li>3-5 years of Core Java / ReactJS Development experience</li><li>Deep knowledge on Business Rules and Business Process Management (BPM) and proven ability to create solutions from the ground up.</li><li>Knowledge on SQL and Drool</li><li>Logical and organized thinker, with ability to understand complex business problems.</li><li>Enthusiasm for smart system design, and creativity and insight to create efficient process and rule solutions&nbsp;</li><li>Curiosity and hunger to know how things work and ability to use that knowledge to find enhancement opportunities.</li><li>Understanding of American Express tech and product development process</li><li>Recognize issues quickly and determine how to go about getting resolution.</li><li>Detailed oriented, able to identify key questions, make process decisions and determine how pieces of the puzzle interact and impact the overall project.</li><li>Highly organized, taking individual initiative and accountability for getting results.</li><li>Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>Good grasp of various iterative methodologies: Agile, SAFe and Scrum</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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