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The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Mill Creek Residential

Leasing Consultant-Alister Arlington Ridge

The Leasing Manager is responsible for managing all aspects of the leasing process. This position determines sales goals to meet the needs of the community, then develops and implements appropriate, innovative sales strategies and practices to reach and exceed the objectives. The Leasing Manager motivates and coaches Leasing Consultants and monitors individual and team performance in order to achieve the community goals and increase value.&nbsp; Reports to: (General) Community Manager has primary authority and works with the Leasing Consultants and Senior Leasing Consultants and Leasing Manager to determine the exact "day-to-day" duties. Decisions will take into account the Senior/Leasing Consultants/Leasing Manager skills, experience, career goals, and how the individual best fits the working requirements of the community. The Senior/Leasing Consultant/Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Leasing Consultants.Essential Functions/ResponsibilitiesCustomer Service • &nbsp; &nbsp;Understand, support, and embody the customer experience vision and brand promise for Mill Creek Residential • &nbsp; &nbsp;Communicate service guarantees and customer service standards to prospective and current residents • &nbsp; &nbsp;Take ownership to personally address and resolve customer concerns in a timely professional manner • &nbsp; &nbsp;Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers • &nbsp; &nbsp;Provide coaching to Leasing Consultants in the areas of sales, lead management (Entrata), and additional leasing topics to achieve personal and community goals • &nbsp; &nbsp;Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention • &nbsp; &nbsp;Ensure merchandizing plans for the community are consistent with brand standards (tour path, models, leasing center, etc.) • &nbsp; &nbsp;Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied • &nbsp; &nbsp;Address and complete all other duties as assignedSales and Marketing • &nbsp; &nbsp;Understand the community’s budgeted occupancy, rents and leasing needs then set appropriate weekly and monthly leasing goals for the team • &nbsp; &nbsp;Provide pricing recommendations to the Manager. Assist in the completion of market survey report to be used by the management team to assess the competiveness of the community • &nbsp; &nbsp;Track, monitor and report progress of individual and overall team performance • &nbsp; &nbsp;Proactively manage the sales process by converting prospects leads into leases • &nbsp; &nbsp;Model effective leasing and sales behavior. Professionally present and educate residents and prospective residents on layout, amenities, design and features of the community and brand as well as the surrounding neighborhood • &nbsp; &nbsp;Conduct prospect tours and lease apartments as needed • &nbsp; &nbsp;Call and/or visit competitive properties to update market survey as needed. Stay informed and aware of rents, specials and events promoted by competitors • &nbsp; &nbsp;Assist with move-ins, lease renewals and move-outs. Ensure all lease information is accurately and timely recorded according to policy • &nbsp; &nbsp;Monitor and analyze various operations reports and market surveys to assess the effectiveness of the marketing plan. Communicate the results of the analysis to the supervisor • &nbsp; &nbsp;Manage Entrata tasks and leads daily&nbsp; • &nbsp; &nbsp;Manage all social media, ILS’s, daily postings on Craigslist by updating the information and checking for accuracy • &nbsp; &nbsp;Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition&nbsp; • &nbsp; &nbsp;Address and complete all other duties as assignedOperational Standards • &nbsp; &nbsp;Participate in Revenue Management calls when applicable&nbsp; • &nbsp; &nbsp;Review and approve property staff new lease paperwork as directed by Manager • &nbsp; &nbsp;Provide feedback, coaching and support of the leasing team to drive achievement of the established goals and hold meetings with leasing team.&nbsp; • &nbsp; &nbsp;Support and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto • &nbsp; &nbsp;Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates • &nbsp; &nbsp;Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations • &nbsp; &nbsp;Address and complete all other duties as assigned Education and/or Experience• &nbsp; &nbsp;High School diploma or equivalent (GED), Bachelor’s degree or related experience preferred&nbsp; • &nbsp; &nbsp;3+ years of sales experience • &nbsp; &nbsp;Commitment to, and passion for, providing outstanding customer service • &nbsp; &nbsp;Strong communication skills (written and verbal) • &nbsp; &nbsp;Multi Family or related property management experience, retail sales or hospitality experience Skills/Specialized Knowledge• &nbsp; &nbsp;Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication • &nbsp; &nbsp;Establish and achieve desired goals using leadership, effective listening, excellent training, and follow through skills&nbsp; • &nbsp; &nbsp;Effectively mentor and train fellow associates on sales • &nbsp; &nbsp;Ability to take ownership of resident issues and/or concerns and come to a resolution • &nbsp; &nbsp;In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community • &nbsp; &nbsp;In depth knowledge on market trends and competitors • &nbsp; &nbsp;Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software • &nbsp; &nbsp;Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division • &nbsp; &nbsp;Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices • &nbsp; &nbsp;Capable of travelling between two or more communities, if necessary • &nbsp; &nbsp;Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked About the Benefits of Joining the Mill Creek Team• Competitive compensation • Comprehensive medical, dental, and vision • Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance • 401(k) with employer matching • Paid time off benefits: vacation, sick time, holidaysJobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Leasing Manager-Modera Founders Row

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Director, Financial Planning &amp; Analysis (FP&amp;A) plays an integral role in a world leading not-for-profit organization, This opportunity affords qualified candidates with the opportunity to work with a finance senior management team, the Chief Financial Officer and Controller, who are strong believers that the finance function plays an important role in guiding the formulation of organizational strategy and in how financial resource planning and deployment decisions are made. 
Reporting to Chief Financial Officer, the Director, FP&amp;A will lead the FP&amp;A team through regular financial monitoring and analysis, annual budgeting, and financial forecasting processes. The successful candidate for this role will be responsible for developing annual budgets and financial projections and providing targeted financial analyses and important decision support to various teams and the Chief Financial Officer. Further, the Director, FP&amp;A will oversee the FP&amp;A team to ensure the organization-wide budget and forecast processes, and any special projects are implemented on a timely basis.
The position will require an experienced financial professional capable of managing multiple priorities for a dynamic, high-growth organization. The individual must have excellent interpersonal, relationship building, and communication skills and must be able to work effectively across organizational and functional boundaries. The individual must be highly organized, intellectually curious, and have a natural interest in understanding the key elements of significant programs and then identifying and analyzing process and financial improvement opportunities. The successful candidate will adapt quickly to and embrace change and will champion the application of financial analytical and planning tools, systems, and controls that enhance management decision-making and organizational performance.
This position is preferably based in Washington, D.C.; but could be fully remote for the right candidate. The position offers a salary range of $120k-$135k. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.
DUTIES AND RESPONSIBILITIES:
Management:
<ul>
 <li>Oversee work of direct reports assigned to partner with department business leaders and lend financial support by way of performing financial analysis, budgeting and forecasting, and financial reporting.</li>
 <li>Model and encourage continuous learning and professional development for FP&amp;A team, including cultivating relationships across the organization.</li>
</ul>
Budgeting and Forecasting:
<ul>
 <li>Develop and communicate the process and timeline for annual budgets, quarterly financial forecasts, and long-term financial plans designed to achieve the strategic objectives identified by the leadership team; maintain processes for ongoing adjustments to the working budget and labor allocation.</li>
 <li>Review budgets and forecasts developed by FP&amp;A team to ensure adherence to budgetary guidelines and identify areas for cost optimization.</li>
</ul>
Reporting and Analysis:
<ul>
 <li>Analyze financial performance against budget and forecast, identify financial trends or threats, and provide actionable recommendations and insights to the Chief Financial Officer, highlighting potential implications for key performance indicators. </li>
 <li>Maintain cash flow projections based on the current year forecast; highlight implications of working budget changes to liquidity and other financial KPIs.</li>
 <li>Provide financial modeling and analysis to the Chief Financial Officer and Human Resources to develop and monitor the compensation and benefits budget, including impact of hires, promotions, vacancies, benefit changes, and labor allocation.</li>
 <li>Prepare ad hoc financial reports and analysis as needed to support Executive Team decision making as requested by the Chief Financial Officer.</li>
</ul>
Technology &amp; Process Improvement:
<ul>
 <li>Work with Information Technology to implement organization-wide reporting and dashboards for financial information.</li>
 <li>Identify improvements to organizational level financial planning processes and systems to enhance management decision-making and financial reporting.</li>
 <li>Identify process improvement opportunities across the entire organization.</li>
</ul>
Other Duties as Assigned:
<ul>
 <li>Crosstrain and backfill for other Financial Planning &amp; Analysis team members.</li>
 <li>Maintain procedures, training materials, and templates needed for completion of duties and responsibilities above.</li>
 <li>Participate in Finance team priority projects as assigned</li>
 <li>Other duties and responsibilities as assigned</li>
</ul>
SUPERVISION:
This position will directly supervise the organization’s Financial Planning &amp; Analysis team and also partner with the Accounting and Information Technology team. 
QUALIFICATIONS:
The position requires an experienced financial professional capable of managing multiple priorities in a fast-paced, dynamic, and high-growth organizational environment. Candidates are required to be highly analytical and be strong, effective communicators. Ideal candidates will have a track record of superior financial and statistical analysis and developing/delivering sound financial and business recommendations based on these analyses. The individual must have excellent interpersonal and communication skills and must be able to work effectively across organizational and functional boundaries. The individual must be highly organized and skilled at creating structure and definition in situations that are uncertain or ambiguous. The successful candidate will also adapt quickly to change and will champion the advancement of financial planning tools, systems, and controls that enhance management decision-making. 
Additional Qualifications: 
<ul>
 <li>Bachelor’s degree in accounting and/or finance preferred but not required. At least five years of experience in supervisory or management position.</li>
 <li>Executes with excellence and operates with an unquestioned level of integrity.</li>
 <li>Strong familiarity with GAAP and nonprofit accounting principles and practices.</li>
 <li>High sense of urgency with a hands-on approach combined with the ability to manage multiple priorities and provide leadership and structure in a fast-paced, dynamic environment.</li>
 <li>High comfort level with utilizing financial applications (e.g. Financial Edge, Raiser’s Edge) to enhance and automate reporting and analysis.</li>
 <li>High proficiency with MS Excel, financial analysis and data visualization tools.</li>
 <li>Experience working with and presenting/communicating to senior management and board members.</li>
 <li>Excellent interpersonal skills with the ability to work effectively across organizational and functional boundaries.</li>
 <li>Excellent verbal and written communication skills.</li>
</ul>
COMPREHENSIVE BENEFIT PLAN: 
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: 
Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law. 
 PI281270221

Director, Financial Planning & Analysis

Washington, DC (901 E) Senior Manager, HRIS (Workday)-Hybrid Position Overview The HRIS Transformation lead provides strategic and operational leadership for the organization's Workday Human Capital Management (HCM) platform. This role heads a new HRIS function within the HR department, overseeing a dedicated Workday support team that serves as the bridge between HR, IT, and payroll. Reporting into HR leadership, the senior manager ensures Workday stays optimized to effectively support business needs, compliance requirements, and continuous improvement goals. As part of the implementation of the new support model, the Transformation Lead will design and staff the new HRIS team, establish and refine a governance structure, and develop and maintain a comprehensive change management and training program to maximize user adoption and proficiency in Workday. Responsibilities Governance and Workday Support Leadership • In close collaboration with IT, develop a governance structure that at the strategic level will keep pace with innovation and maximize Workday system value for the HR and payroll teams. The governance structure at the operational level will develop processes for change control and release management and ensure timely attention to operational needs. • Develop a two-year plan to implement a Workday support model across HR, IT, and payroll to achieve an ongoing optimized operational state. • Serve as co-owner of the Workday HCM platform with IT and collaborate with cross-functional stakeholders to define priorities and optimize functionality. • Lead change management and adoption. Drive organizational readiness for new features and processes through structured change management strategies. Relationship and Team Management • Recruit, hire and establish a high-performing HRIS team within HR to support continuous Workday subject matter expertise. • Demonstrate strong influencing skills to drive decision-making and strategic outcomes across HR, IT, and payroll. Effectively build consensus, advocate for best practices, and steer stakeholders toward solutions that maximize the value of the Workday platform. • Champion user adoption by developing communication plans, training programs, and stakeholder engagement initiatives. • Serve as a key liaison between HR, IT, payroll, and other stakeholders such as finance and program to foster cross-functional collaboration and ensure seamless integration of Workday solutions. Promote a culture of partnership and shared accountability for system performance and process optimization. Operational Support and Oversight • Work closely with IT to maintain system integrations, data flows, and technical performance. Partner with IT Lead in executing the system roadmap and communicating enhancements. • Develop and oversee testing framework and strategies for the support model teams (HRIS and WDIT) and functional teams (in HR and payroll) to ensure thorough testing for all updates and new features. • Oversee creation, maintenance, and optimization of reports and dashboards that support workforce insights and decision-making. • Design and maintain comprehensive and engaging learning resources. Develop a structured, scalable training framework for all Workday user groups-including HRIS team members, HR functional teams, payroll staff, managers, and employees. Ensure programs address both foundational knowledge and advanced functionality to maximize system utilization. Qualifications &amp; Requirements • Leadership: Proven experience managing teams and leading cross-functional initiatives. Experience supervising staff, including managing performance and providing career development advice and counsel. • Technical Expertise: Deep experience with Workday configuration, reporting, integrations, and business processes in a large nonprofit, global organization with employees in several countries and across multiple U.S. states. • Domain Knowledge: Strong grasp of HR and payroll operations, compliance, and data governance. • Project Management: Experience with strategic planning, governance frameworks, and project delivery. • Communication: Excellent stakeholder engagement, training development, and change management skills. • Foster a work environment that inspires excellence, values impact, encourages transparency, builds mutual trust and respect, embraces and values diversity, and is collaborative, caring and compassionate. • Generally requires a minimum of 8 years of professional experience, including staff, project, and/or consultant management experience; bachelor's degree in HR, Information Systems, Business Administration, or related field or equivalent experience required . Advanced degree preferred. • Minimum of 8 years of progressively responsible for HRIS or HR technology leadership, with direct Workday HCM experience. • Certifications: Workday HCM certification strongly preferred. Salary Range $140,800 USD - $157,400 USD The salary range represents a reasonable estimate of the annual salary based on Pew's commitment to provide equitable and market-competitive pay. The actual salary offered will take into consideration many factors including but not limited to job-related knowledge, skills and experience, internal pay equity, and business need. Total Rewards We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance. Pew is an equal opportunity employer and makes employment decisions without regard to race, ethnicity, gender, or any other protected characteristics. PI281262176

Senior Manager, HRIS

Since 1984, Share Our Strength® has led the fight against hunger and poverty by inspiring and organizing individuals and businesses to share their strengths. Today, through the No Kid Hungry campaign, , Share Our Strength is ending childhood hunger in America by ensuring all children get the healthy food they need. No child should go hungry in America – we’re on our way to making that a reality and we want you to join us. We’re bold, creative, always open to new ideas, and 100% dedicated to our mission. If that sounds like you, we’d like you to consider becoming part of our team.
The Associate, Design is an important role on the Integrated Brand Team, which consists of the creative, storytelling and digital marketing teams within the Communications department at Share Our Strength. This role supports the organization's social media and other digital and print design projects, manages a suite of digital design templates and PowerPoint decks, and helps to maintain brand integrity across all of our design work. Its focus is on strengthening brand awareness and serving the needs of various internal business owners and external stakeholders.
All interested candidates at the time of applying for this position must provide a diverse portfolio of digital ads, implemented social campaigns, print, and editorial design. 
This position is preferably based in Washington, DC, but could be fully remote for the right candidate. The position offers a salary range of $60k-$65k. Exact compensation within the stated salary range may vary based on skills, experience, internal equity, and geographical location.
DUTIES AND RESPONSIBILITIES:
<ul>
 <li>Work with the Senior Manager, other designers and the Brand team to develop consistent, innovative design for all of the organization’s social channels as well as other digital content including ads, websites, data visualization, infographics, motion graphics, etc. </li>
 <li>Assist with design and production work of branded marketing and event materials, as needed.</li>
 <li>As the design team’s point of contact for social engagement, work closely with our social media team to develop compelling visual content and ideas to elevate the brand, both as part of the brand’s long term strategic vision as well as during rapid response moments.</li>
 <li>Monitor and report on social media content trends, technology changes, and innovations in the landscape. Explore and implement new ideas, analyze and identify effective content, and test content variations.</li>
 <li>Maintain a consistent visual brand presence across our social media properties (Facebook, Twitter, Instagram, TikTok, LinkedIn, etc.)</li>
 <li>Work closely with other teams to create and update PowerPoint decks and resources to help secure successful partnerships and aid in fundraising goals. </li>
 <li>Lead the creation of Canva specific templates and manage updates of all templated materials for teams across the organization. Help manage and deploy a library of templated assets.
 
 </li><li>Work closely with program and field teams to identify design needs and provide templated solutions.</li>
 </ul>
 
 <li>Support illustration efforts for all campaigns and programs</li>
 <li>Execute production and design support on a wide variety of print projects, working directly with printers and other external vendors to garner quotes and produce quality materials. Must be able to pre-press materials to go to print.</li>
 <li>Create and update fact sheets, postcards and other collateral material. General updates of all templated materials for teams across the organization.</li>
 <li>Help maintaining design team processes, digital asset management platform, traffic systems and production timelines.</li>
 <li>Download and organize photos from events and site visits. Research stock photography options as needed.</li>
 <li>Retouch and edit photos.</li>
 <li>Other duties as assigned</li>

QUALIFICATIONS:
<ul>
 <li>Bachelor’s degree in graphic or communication arts or equivalent preferred</li>
 <li>3+ years of demonstrated graphic design experience (nonprofit and/or agency experience a plus).</li>
 <li>Expert proficiency in Adobe Creative Suite (Photoshop, Illustrator and InDesign) and MS Office is required. </li>
 <li>Knowledge of other Adobe software including Premiere, XD, AfterEffects, as well as experience with CapCut, Canva, Google Slides, Microsoft PowerPoint, HTML/CSS and WordPress are a plus.</li>
 <li>Proven skills in typography, layout, and branding, and enthusiasm for new design trends and technological resources.</li>
 <li>Familiarity with digital platforms, including the most up-to-date digital trends and user and social media best practices. </li>
 <li>Strong illustration skills, and ability to adapt to branding style.</li>
 <li>Knowledge and experience with project management platforms, familiarity of Asana is a plus.</li>
 <li>Experience with video production and/or photography skills are a plus.</li>
 <li>General understanding of printing methods and print production.</li>
 <li>Must be able to learn new technology applications for communications and design.</li>
 <li>Highly organized with the ability to handle multiple projects and priorities in a deadline-driven environment.</li>
 <li>Able to adapt to changing circumstances in a busy environment while maintaining a creative approach to solving problems.</li>
 <li>Strong interpersonal skills, including ability to maintain strong professional relationships with a range of groups, volunteers and associates both in person and by writing/phone.</li>
 <li>Excellent problem-solving and implementation skills.</li>
 <li>Strong attention to detail.</li>
</ul>
COMPREHENSIVE BENEFIT PLAN:
We offer a comprehensive benefits plan which currently includes, but is not limited to, health insurance, dental insurance, vision insurance, retirement, wellness benefits, and paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave).
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Share Our Strength is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, disability, medical condition, pregnancy or pregnancy-related condition, marital status, sex, sexual orientation, gender expression, military status, age, or any other classification protected by law. PI281270197

Associate, Design

The Outbound BDC Agent handles a high volume of Outbound Service campaigns for multiple AutoNation dealership locations, establishes relationships with the customers and schedules appointments for the individual dealership Service Departments.Position ObjectiveAs an integral member of our Business Development/Contact Center Team, you will manage several outbound campaigns, foster customer relationships, and coordinate appointments that generates revenue for AutoNation's service departments. This position represents an exceptional opportunity to make a meaningful impact enhancing our customers' AutoNation experience.We seek highly skilled, detail-oriented sales driven Outbound BDC Agent with a strong commitment to customer service and being solution based oriented to join our dynamic team. In this role, you will play a pivotal part in ensuring the seamless and efficient scheduling of service appointments, through outbound campaign efforts, for our valued customers.The Outbound BDC Agent role is vital in ensuring our customers receive timely communication regarding upcoming reservations, missed reservations, recalls, recommended services and promotions, helping to maintain their vehicles in top condition. If you are an organized individual with excellent communication and customer service skills who thrive in a sales driven environment, we want to hear from you!Critical Success Behaviors<ul><li>Drive business for AutoNation by delivering a peerless customer experience by performing numerous outbound tasks (outbound calls, texts, emails) in a prompt, polite, professional manner, addressing inquiries and scheduling appointments efficiently and effectively.</li><li>Goal oriented and self motivated</li><li>Provide exceptional customer service through inbound and outbound dialing.</li><li>Express empathy with guest concerns and demonstrate excellent problem-solving skills.</li><li>Display resourcefulness and creativity in finding solutions or alternatives for customers, ensuring their satisfaction.</li><li>Stay up to date with product knowledge and service offerings to empower customers with the correct information.</li></ul><ul><li>Work collaboratively with our Service Departments and internal partners to deliver a peerless customer experience.</li><li>Thrive in a fast-paced high call volume environment while maintaining consistent quality performance.</li><li>Maintain Key Performance Indicator performance according to set performance standards.</li><li>Professional appearance</li></ul>QualificationsThe ideal candidate would typically have:<ul><li>High School Diploma or Equivalent. (Associate degree preferred).</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or an equivalent combination of education and experience.</li><li>Past sales experience a plus.</li><li>Knowledge of automotive services or industry experience is a plus.</li><li>Previous customer service experience, preferably in an outbound call center environment.</li></ul>The ideal candidate must have:<ul><li>Track record of delivering outstanding customer service, particularly in roles related to outbound scheduling or appointment coordination.</li><li>Proficiency in reading, writing, and the comprehension of written instructions and information.</li><li>Proficiency in using computer systems, CRM/call center technology, and scheduling software.</li><li>Exceptional communication skills, both written and verbal.</li><li>Strong interpersonal skills.</li><li>Outstanding organizational skills and the ability to manage multiple tasks with meticulous attention to detail.</li><li>Flexibility to work varying shifts, including weekends and evenings, as needed.</li><li>A collaborative team player with a deep commitment to delivering unparalleled service.</li></ul>$25/hr<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Customer Engagement Coordinator - BMW of Rockville

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Restaurant Shift Lead who has strong communication and leadership skills to assist the management team.As a Restaurant Shift Lead your responsibilities would include (responsibilities would vary depending on Front of House or Back of House):<ul><li>Helping to maintain projected costs and labor during scheduled shifts</li><li>“Hands on” supervision of the restaurant. This includes but is not limited to, occasional temporary non-scheduled assistance with serving, hosting, cooking, and other duties</li><li>Hosting promotions (incentives) and Alley Rallies</li><li>Helping make sure staff is following established recipes and procedures</li><li>Helping enforce applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Helping to control the guest flow and monitoring ticket times</li><li>In conjunction with all management, enforcing compliance with all employment policies in areas of responsibility</li><li>Coaching employees to maintain consistency in food and service to increase sales</li><li>100% table visits (if applicable)</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Maintaining culture and core values: passion, partnership, integrity, and fun with purpose</li><li>Working during peak business hours to set the pace in Front or Back of House</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li></ul>If you think you would be a legendary Restaurant Shift Lead, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Restaurant Shift Lead

The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Entry level technician | BMW of Rockville

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Advanced Automotive Tech | AutoNation Toyota Leesburg | Pay starting at $31/flag

<h3>Job Description:</h3><h3>Relationship Manager</h3>As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day. <h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>1-3 years in financial services with an emphasis in providing an excellent customer experience</li><li>Planning experience and knowledge of financial markets and products</li><li>Strong social skills and the ability to deliver highly personalized service to each client</li><li>Ability to find success in a dynamic, deadline driven, and detailed compliance environment</li><li>Ability to think creatively and be comfortable making decisions with the support of your team</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client’s needs top of mind.<h3>The Skills You Bring</h3><ul><li>You are able to facilitate setting targeted appointments that improve engagement with clients</li><li>You are client oriented and bring great perspective on financial planning</li><li>You have a vested interest in being an advocate for your clients</li><li>You are professional with a polished communication style compatible with high net worth clientele</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>You are key to the Fidelity relationship strategy</li><li>Deepening client relationships through long term mentorship</li><li>Collaborating with the Relationship Manager team company wide</li><li>Being responsible for the client contact strategy</li><li>Building long-lasting meaningful relationships with clients</li></ul>The base salary range for this position is $61,000 - $80,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

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