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Department: Talent
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
We are seeking an Instructional Designer to join our innovative Learning &amp; Development team. In this engaging role, you will focus on improving how learning is designed, delivered, and experienced across the firm specifically in the areas of instructional and curriculum design, technology training, new hire onboarding and training content. Additionally, you will be supporting the strategic design of the firm's learning management system (LMS) by providing instructional expertise, curriculum guidance and process improvement.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As an Instructional Designer within our Learning and Development team, you will:
<ul>
<li>Serve as a consultative partner to identify learning needs and recommend learner-centered solutions.</li>
<li>Advise on live training, eLearning, job aids, and blended approaches aligned with business goals.</li>
<li>Apply research-based adult learning strategies to program recommendations.</li>
<li>Evaluate instructional content from internal/external sources for clarity and effectiveness.</li>
<li>Guide curriculum design best practices for impactful delivery.</li>
<li>Collaborate on LMS curriculum architecture and user experience design.</li>
<li>Promote adoption of digital tools that enhance professional development firmwide.</li>
<li>Review and improve onboarding programs across all roles.</li>
<li>Enhance the efficiency of knowledge transfer using modern learning technologies.</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Collaboration: Work closely with cross-functional teams to share ideas, coordinate priorities, and move projects forward. Values teamwork, and contributes to a positive, collaborative environment.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Technical Skills: Demonstrate a high degree of proficiency in the firm's computer applications and document management system, including but not limited to MS Office (Word, Outlook, Excel, PowerPoint, SharePoint), Adobe Acrobat, NetDocuments, and other practice/functional area databases, the Learning Management System and Intranet, and eLearning tools such as Captivate, Camtasia, and Articulate, as appropriate.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
<li>Judgement and Problem-Solving Skills: Demonstrate good judgment, discretion, and problem-solving skills. Think strategically, giving careful attention to detail to anticipate problems. Use analytical skills to interpret the issue at hand and develop applicable or appropriate recommendations and solutions. Exercise discretion, maintain confidences, perform well under pressure, and maintain control in difficult situations.</li>
</ul>
 Required Experience:
A bachelor's degree in Instructional Design or related field and a minimum of 5 years relevant work experience is required for this position. Advanced degree preferred. A strong understanding of adult learning principles and curriculum design. Experience partnering and collaborating with technology teams and a proven ability reviewing and improving instructional content created by others. Excellent communication and stakeholder-management skills along with strong process-improvement and systems-thinking skills. Willingness to travel to Ballard offices as needed. Experience working in a professional services, higher education or law firm environment is preferred. If you have a passion for empowering others through technology training and want to help shape the growth of our organization, we'd love to hear from you!
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

Instructional Designer

Department: Unassigned About Us: Ballard Spahr, LLP is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Ballard Spahr LLP is seeking an entry-level Legal Support Assistant (LSA) to support the Legal Administrative Assistant (LAA) with the AST team by performing a variety of legal and administrative duties and working on multiple assignments, work processes and projects. This position is fully remote and is 40 hours per week. The hours are Monday - Friday, 9:00 a.m. - 6:00 p.m. EST. Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
 Your Role: As a Legal Support Assistant within our AST team your responsibilities include but are not limited to: 
<ul>
<li>Preparing mailings, filing documents (physical and electronic), creating and updating pleadings, entering time and processing narrative edits. </li>
<li>Preparing check requests, submitting expense reports, coordinating conference room services and travel requests. </li>
<li>Preparing and formatting correspondence and documents, converting PDFs to Word documents, conducting blackline/redline documents and assisting with preparing closing/hearing binders.</li>
<li>Reviewing, editing and invoicing of proformas, running monthly reports and pulling documents from the Court or Recorder website.</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Agile, self-motivated and highly collaborative with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
 Required Experience: 
A high school diploma or equivalent is required, college is a plus and prior law firm or professional services experience is preferred. Excellent technical, interpersonal, communication and organizational skills are essential to be successful in this position. Candidates should be comfortable working in a large professional environment, and have working knowledge of the firm's computer applications, document management system, and Microsoft Office, particularly with Word, Excel, and Outlook. The salary range for this position is from $50,000 - $55,000, which reflects the firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's location, experience and qualifications. Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the Firm's website. Ready to Grow with Us? If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Legal Support Assistant

Department: Business and Transactions
About Us: 
Ballard Spahr, LLP is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth. 
Ballard Spahr LLP is seeking a dedicated and reliable individual to provide support to lawyers in the private client services group in the Philadelphia office. The selected individual will assume responsibility with minimal supervision, exercise initiative and judgment to make decisions within the scope of their assigned authority, and both champion and practice collaboration with all firm members and clients. The assistant will work collaboratively to anticipate and respond timely to the needs of the assigned LAA Team and its included fee earners and clients. This position is hybrid and offers a work schedule of 3 days a week in the office.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As a Legal Administrative Assistant within our private client services team, you will: 
<ul>
<li>Maintain and process case information, manage the progression of cases to final disposition</li>
<li>Create electronic files, prepare and process correspondence, memoranda and complex legal documents, e-file, and perform other administrative functions.</li>
<li>Revise, proofread, and format estate planning documents.</li>
<li>Prepare inventory and asset spreadsheets for trusts and taxable estates.</li>
<li>Prepare requested information for various accounting Firms as it relates to personal client tax preparation and trust tax preparation, including but not limited to analysis of various costs and distributions to/from trust beneficiaries.</li>
<li>Administrative duties which include travel coordination, schedule meetings, maintain attorney calendars and contact information.</li>
<li>New client intake, file maintenance utilizing the firm's electronic records management system.</li>
<li>Time entry and billing.</li>
</ul>
What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience:
Qualified applicants will have a minimum of five years of relevant experience with a law firm. Knowledge of standard private client services practices. Requirements include technical proficiency in Microsoft Office Suite, experience with e-filing, document management time and billing systems.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Legal Administrative Assistant

Department: Intellectual Property
About Us: 

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
 Are you ready to play a pivotal role in shaping the future of our Intellectual Property (IP) Department and driving firm-wide practice management excellence? We are seeking an experienced, dynamic, and collaborative Director of Practice Management (DPM) who will leverage their strong business acumen to drive revenue growth and ensure sustained financial health for our Intellectual Property Department. This high-impact leadership position partners with the Chief Practice Management Officer and department leadership to advance operations, align strategic goals, and deliver exceptional support for all IP lawyers and legal teams.
 This position is hybrid and offers a work schedule of 3 days a week on-site in our Philadelphia or Atlanta office.
 Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As the Director of Practice Management for our IP Department your responsibilities include but are not limited to: 
<ul>
<li>Overseeing daily business operations including financial health, internal organization, business development, practice expansion/recruitment, fee earner supervision &amp; training.</li>
<li>Working with Department Chair to drive regular meetings of the Department's senior members, lawyers, and Practice Group Leaders by setting strategic agendas that focus and advance productivity, staffing, financial performance, business development, and collaboration across offices.</li>
<li>Supporting the creation/implementation of the practice groups' business and marketing plans.</li>
<li>Overseeing the Department approval process of all new matters in conjunction with the new matter intake process.</li>
<li>Managing the onboarding and offboarding processes for lawyers and business professionals.</li>
<li>Monitoring financial performance by reviewing financial reports/dashboards; managing non-billable expenses; and contributing to quarterly collection committees.</li>
<li>Overseeing docketing professional teams, with a focus on accuracy and process and system improvement.</li>
<li>Ensuring paraprofessionals receive appropriate supervision, along with continuous meaningful training and engagement.</li>
<li>Organizing agendas and programming for department meetings, including quarterly partner financial updates, all-fee earner sessions, monthly associate and attorney meetings, sessions for other lawyer classifications and planning and executing content for in-person events such as the Annual Meeting and Firm Seminar.</li>
<li>Conducting annual visits to each Ballard office with department presence; meeting individually with local Matter Billing Lawyers regarding metrics/business development.</li>
<li>Engaging Office Managing Partners and Directors on recruiting, staffing, productivity and other local matters as needed.</li>
<li>Collaborating with the Marketing and Business Development team and providing support for business plans and departmental goals, ensuring alignment with the budget, and reviewing and approving expenses.</li>
<li>Staying abreast of developments in legal technology and AI and integrate innovative tools into the Department's operations to enhance efficiency, profitability, and client value.</li>
<li>Implementing technology and process improvements specific to IP practice management.</li>
<li>Developing strategies with the Pricing and Profitability team for client arrangements.</li>
<li>Collaborating with Attorney Career Advancement (ACA) for salary adjustments and bonuses and setting appropriate training curriculum for lawyers.</li>
<li>Participating in recruiting and integration programs for lateral, promoted partners and counsel and lateral and entry-level associates; and identifying hiring lateral strategies by working closely with Department Leadership and recruiting teams.</li>
</ul>
What We're Looking For: 
<ul>
<li>Leadership: Guide, influence, and inspire individuals to achieve shared objectives.</li>
<li>Prudence: Creative problem-solving ability plus sound judgment, discretion, and protection of confidentiality.</li>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Exceptional verbal and written communication skills.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience: 
A Bachelor's degree and at least 10 years of law firm experience are required; an advanced degree in law or business is a plus. Prior experience in intellectual property practice management, including familiarity with patent and trademark practice (including prosecution and litigation) and patent and trademark prosecution deadlines and systems, is required. To succeed in this position, you should demonstrate strong leadership and organizational abilities, a thorough understanding of the legal industry and law firm management, and strong financial literacy, including experience with budgeting, profitability analysis, and strategies to improve revenue performance and profitability. Excellent interpersonal skills-including negotiation expertise, confidence, and professionalism at all levels-are essential. Proficiency with technology and experience designing or implementing new processes are required. You must be able and willing to travel for office visits, events, or professional programs as needed.
 Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the Firm's website.
 Ready to Grow with Us?
 If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.

 At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
 Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
 The firm is not accepting resumes from search firms for this position.

Director of Practice Management

Department: Marketing/Communications
About Us: 
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth. 
The successful candidate will be an important part of our Marketing team and will be required to work closely with Litigation Department leadership, practice group leaders, Marketing department leadership, attorneys, and other marketing team members to support the Litigation practices in developing new business and deepening existing client relationships. The ideal candidate will demonstrate independent judgment, strategic and diplomatic thinking and the ability to lead business development efforts while building consensus. The position will also work collaboratively with marketing colleagues on relevant firmwide and industry-focused projects. 
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
 Your Role: 
As a Business Development Manager within our Business Development and Proposal team your responsibilities include but are not limited to: 
<ul>
<li>Leading efforts to identify relationships and build awareness of firm capabilities with relevant practice and industry organizations</li>
<li>Providing business development coaching in group and one-on-one settings</li>
<li>Participating in pitches and client meetings to help identify and pursue business development opportunities with targets and existing clients, including strategic account management and industry teams</li>
<li>Developing target lists and opportunities for new business</li>
<li>Maintaining a rolling pipeline which tracks opportunities; forecasts targets and helps attorneys achieve goals</li>
<li>Managing the compilation, development and maintenance of relevant database contact/mailing lists</li>
<li>Working with Department Chairs and Practice Group leaders to create and implement strategic business development plans</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
 Required Experience:
 Bachelor's degree in a relevant field, accompanied by at least five years of experience in professional services marketing. Exceptional writing, editing, and verbal communication skills. Proven ability to manage complex projects, analyze data effectively, and collaborate across teams. Advanced proficiency in computer applications; familiarity with CRM systems is highly desirable. Deep understanding of business operations and a strong commitment to client service excellence. Demonstrated capacity to juggle multiple priorities and meet tight deadlines. Unwavering work ethic and a collaborative, team-oriented mindset.
 The salary range for this position is from $140,000 - $160,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.
 Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
 Ready to Grow with Us?
 If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
 At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
 Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
 The firm is not accepting resumes from search firms for this position.

Business Development Manager

Department: Administrative Resource Center
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Are you ready to make an impact? We're looking for a dynamic professional to join our team and drive meaningful change across the organization.
The ARC Service Delivery Manager (SDM) at Ballard Spahr serves as a pivotal leader, influencer, and guide to the firm's administrative professionals. Reporting to the Assistant Director of the ARC, the SDM oversees departmental operations and ensures their impact aligns with organizational goals. Responsibilities include addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and implementing corrective measures. The role also encompasses clerical and operational duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and meeting deadlines. Additionally, the SDM supports administrative functions including training, onboarding, and professional development when applicable.
This position is remote for candidates located in states where Ballard Spahr has a presence, with the expectation of onsite attendance as needed. Preference will be given to candidates who are able to work onsite in the Philadelphia office.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
 As a Service Delivery Manager within the ARC team, you will:
<ul>
<li> Lead and Influence Others: Adept in coaching, mentoring, and guiding others to higher productivity. Contributes to motivating others towards making impactful contributions.</li>
<li>Problem Solving: Highly skilled in recognizing the nature and urgency of problems, proactively approaching resolution with appropriate speed and efficiency, seeking support and context when needed to achieve optimal outcomes.</li>
<li>Oral and Written Communication: Demonstrated expertise in delivering high-quality oral and written communication tailored to diverse audiences, ensuring clarity without compromising on standards. Fosters effective collaboration and openness to feedback, enhancing overall business effectiveness.</li>
<li>Monitor and manage administrative aspects of user, document, and departmental support functions to ensure optimal service.</li>
<li>Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary.</li>
<li>Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.</li>
</ul>
What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience:
The ideal candidate will bring proven, at least 5 years of experience in a law firm office operations environment and demonstrate proficiency in leading both onsite and virtual teams. They will have a strong background in managing third‑party service providers and operating effectively within inclusive, large‑scale environments. Exceptional resource planning and problem‑solving skills are essential, along with in‑depth knowledge of escalation procedures, incident management, and service delivery disciplines. Candidates should possess mastery of core computer skills, with prior experience using legal‑specific software such as AIA, WorkShare, Litera Change‑Pro, BigHand, or ServiceNow preferred. Success in this role requires expertise in people management, the ability to train and mentor junior team members, and prior experience working in a principal or home office of a law firm or similar legal environment. Flexibility to travel to satellite offices during periods of complex change or growth, as well as a commitment to regular, predictable attendance and occasional extended hours, are also key requirements.
The salary range for this position is from $95,000- $120,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

6 Consulting / Legal Jobs in Pennsylvania