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Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Service Desk Analyst to join our amazing IT Service Desk team!&nbsp;The IT Service Desk Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. •&nbsp;&nbsp; &nbsp;Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). •&nbsp;&nbsp; &nbsp;Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environmentThe Service Desk Analyst serves as the first point of contact for customers seeking technical assistance. This role is crucial in providing prompt and effective support, resolving technical issues, and ensuring customer satisfaction. The analyst is responsible for accurately logging, troubleshooting, and escalating issues as needed, maintaining a high standard of service. The role also involves continuous learning and improvement to stay updated with the latest IT systems and services, while working independently and managing multiple responsibilities simultaneously.Essential Functions and Responsibilities:<ul><li>Provide first-level support for hardware, software, and network-related issues, aiming for the highest possible first call resolution (FCR).</li><li>Respond to service requests and incidents via phone, email, or chat in a timely and professional manner, ensuring customer satisfaction by delivering high-quality and consistent service.</li><li>Troubleshoot and resolve technical issues using provided tools and knowledge bases, escalating unresolved issues to appropriate higher-level support teams.</li><li>Follow standard operating procedures for incident resolution and request fulfillment, adhering to company policies, including data protection and confidentiality guidelines.</li><li>Assist in disaster recovery efforts by supporting regular testing and updates of recovery procedures to ensure quick restoration of critical IT services during disruptions.</li><li>Accurately log all customer interactions and technical issues in the service desk ticketing system.</li><li>Perform the setup, configuration, and maintenance of hardware and software, conducting diagnostics and research that may require application installations, updates, or removal.</li><li>Identify and troubleshoot identity access and authorization issues, ensuring users have the appropriate access levels, and determine if user issues are system-related or due to authorization problems, escalating accordingly.</li><li>Maintain up-to-date knowledge of company IT systems and services, participating in continuous improvement initiatives and providing feedback on support processes.</li><li>Communicate effectively, both verbally and in writing, establishing and maintaining effective working relationships with colleagues, employees, and the general public, while planning, coordinating, and prioritizing tasks with excellent organizational skills.&nbsp;</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Minimum One year of job-related work experience</li><li>Previous experience in a technical support and customer service role</li><li>Experience with service desk and ticketing systems such as ServiceNow and Jira</li><li>Exposure to basic networking concepts and troubleshooting techniques</li><li>Familiarity with identity access management processes and tools</li><li>Ability to investigate the root cause of incidents and problems, and test solutions to minimize additional contacts to the Service Desk</li><li>Demonstrates complete professionalism while handling customer inquiries or complaints, including managing difficult situations and erratic customers effectively</li><li>Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users</li><li>Basic understanding of computer systems, mobile devices, and other tech products</li><li>Ability to troubleshoot and resolve basic technical issues with excellent analytical skills combined with a logical mindset, especially while dealing with complex issues</li><li>Self motivated, self starter, and should be patient with good listening skills</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to manage identity access and authorization tasks effectively</li><li>Ability to function independently with minimal supervision, and as part of a team</li><li>Customer-oriented mindset with a focus on delivering exceptional service</li><li>Certifications such as CompTIA A+, ITIL Foundation, or equivalent are desirable</li></ul>Preferred:<ul><li>Associate’s degree in information technology</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

IT Service Desk Analyst

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Windcrest branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Windcrest branch is located at: 7720 IH 35 N Frontage Rd &amp; Galahad Dr. San Antonio, TX 78218.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Windcrest Branch Member Service Representative - Full Time

Job Description and RequirementsThe Fraud Service Specialist is a dynamic and specialized role that is crucial to the financial well-being of RBFCU and its members. This role focuses on assisting members with fraud related inquiries, case creation, investigations and providing exceptional service through phone and electronic communication; protecting member assets and further mitigating any additional losses.Bilingual in Spanish and English?Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification.&nbsp; Essential Functions and Responsibilities:<ul><li>Receive and process real time solutions to member, non-member, and internal employee case inquiries. Inquiries could include but not be limited to claim status, transaction inquires, and notify members via all communication channels; including inbound/outbound phone calls, electronic and written communication.</li><li>High level comprehension of phone etiquette standards and member interview techniques.</li><li>Communicate sensitive information clearly and effectively; educating and assuring callers on a complete process and resolution.</li><li>Process and/or research inquiries and transactions as directed by properly identified members utilizing basic fraud detection techniques.&nbsp;</li><li>Display ownership, accountability, and analytical real time decision-making that directly impacts member interactions and accounts.</li><li>Apply critical thinking to identify, research, and correct account discrepancies, errors, and possible fraud trends.&nbsp;</li><li>Access multiple reporting tools to complete, review, and update account records; ensuring and maintaining data integrity.&nbsp;</li><li>Dedication to developing strong relationships with co-workers, management and other departments.&nbsp;</li><li>Maintain basic working knowledge of RBFCU member handbook, policy and procedures, regulatory laws pertaining to the credit union, and topical knowledge for all credit union area. &nbsp;</li><li>Manage individual department specific metrics and function independently within a designated team with minimal supervision.</li></ul>*This job may be eligible for work from home - hybrid schedule (please refer to the Remote Work Capability and Work From Home section of the Employee Handbook).Requirements:<ul><li>High School Diploma or GED</li><li>Less than one of year of previous job related work experience</li><li>Must be able to work a Monday - Saturday schedule</li><li>Type and 10-key by touch</li><li>Proficient in utilizing PC, software, and other office equipment</li><li>Must have good communication and interpersonal skills</li><li>Good attendance and promptness is pertinent</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Fraud Service Specialist

Police DispatcherUIW MissionPosition SummaryThe Police Dispatcher is responsible for dispatching University of the Incarnate Word Police Officers and Security Officers to any campus or University location upon request. Police Dispatcher reports to the LieutenantEssential FunctionsJob DutiesKnowledge Skills and Abilities• Ability to communicate with the community, visitors, officers and staff via phone and radio systems.• Ability to prioritize incoming calls and push out the necessary information to appropriate individuals in a timely manner.• Ability to maintain professional composure during high stress situations and obtain detailed information.• Must exercise good judgment in providing for the safety and welfare of students, employees, visitors and University Of The Incarnate Word property.• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality.• Effective Oral communication skills; clear concise speaking voice and the ability to type 25 wpm.• Must abide by attendance standards as this is a critical 24 hour operations center.• Ability to work effectively with individuals from diverse communities and cultures.• Ability to successfully pass a physical and psychological evaluation as required by TCOLE standards.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh School or GED Certificate.Required Work ExperienceSix (6) months of experience in a position that requires public contact, receptionist, dispatching or related duties.Preferred Qualifications• Some College.• One year of job related experience.• One year experience to include experience with radio communications and computers.Required Certifications, Licenses or Registrations• Must have or be able to obtain a TCOLE license as a condition of employment.• Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMust be flexible to work varying shifts based on the needs of the department.Current shift schedules are:6am to 2pm2pm to 10pm10pm to 6amWork days are 5 days on, 2 days off.Physical Demands• Long work hours in a restricted area.• Ability to clearly hear communication on phone, police radio system, and internal radio system.• Ability to speak clearly in emergency situations.Posting Number: AS2182POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 10/01/2025Position End Date (if temporary):Reports To: Police LieutenantSalary: $37157 annualizedOpen Date: 09/25/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNone.To apply, visit <a href="https://apptrkr.com/6596343UIW" target="_blank">https://apptrkr.com/6596343UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-adc887d0180e04449b4ed004ea9823cd

University of the Incarnate Word

Police Dispatcher

Manager of Business Operations Facilities ManagementUIW MissionPosition SummaryThe Manager of Business Operations Facilities Management is responsible for providing professional leadership and management for financial issues within Facilities, including Facilities Operations, Facilities Event Management, Planning &amp; Campus Facilities Management, and Fleet Services. Areas of responsibility include fiscal, materials management, work control, event management, communications, and performance management reporting. Position will serve as the central point of contact with the Business Office, Budget Office, Contracts Office, and Human Resources. The Manager of Business Operations Facilities Management reports to the Associate Vice President for Capital Planning and Facilities Management.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Strong financial skills; strong analytical thinking and business insight.• Excellent organizational skills with the ability to handle multiple tasks with keen attention to detail. Ability to pivot with priority changes.• Strong skills in developing reports and analyzing data.• Strong skills in Microsoft Excel, PowerPoint and Word.• Ability to effectively work independently and as a team member.• Excellent written and verbal communication skills; strong grammar skills.• Excellent conflict resolution and problem-solving ability.• Ability to maintain confidentiality.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree in Accounting, Business, Finance, or relevant field.Required Work Experience• Five (5) years of experience in a business management, procurement, budgeting, accounting, or similar role.• Two (2) years of supervisory or team leading experience in a complex relevant environment.Preferred QualificationsPrevious experience providing operational support to a large department within the higher education sector, laboratory setting and/or healthcare environment.Required Certifications, Licenses or RegistrationsMust have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday 8am to 5pm with extended hours as needed to meet departmental goals.Physical Demands• Ability to lift up to 15lbs of office materials.• Ability to reach overhead, bend, squat to retrieve office materials.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage faculty, staff, and students, as well as attend meetings on and off campus.Posting Number: AS2184POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 11/03/2025Position End Date (if temporary):Reports To: Associate Vice President for Capital Planning and Facilities ManagementSalary: $62,000 AnnualizedOpen Date: 09/25/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6597190UIW" target="_blank">https://apptrkr.com/6597190UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-e7da508340b60b4097d1a2899e32767b

Manager of Business Operations Facilities Management

Assistant Softball Coach-St. Anthony Catholic High SchoolUIW MissionPosition SummarySt. Anthony Catholic High School, a private, college preparatory High school for young men and women, is seeking an experienced part-time Assistant Softball Coach. This is a seasonal part-time position. Position is expected to coach sport within the mission of St. Anthony Catholic High School and our Core Values of Honesty &amp; Integrity; Community; Service &amp; Social Justice; Scholarship; and Holistic Education. The Assistant Softball Coach reports to the Athletic Director.St. Anthony Catholic High School prepares young men and women for positions of responsibility and leadership through a college preparatory curriculum based on Catholic values and traditions.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Must possess effective coaching techniques and skills.• Must possess a thorough knowledge of the rules, regulations, strategies and techniques of the sport.• Must possess the ability to establish and maintain effective working relationships with school administrators, parents and students.• Ability to work effectively with individuals from diverse communities and cultures.Required EducationHigh School Diploma or equivalent.Required Work ExperienceTwo (2) years of softball coaching experience or collegiate playing experience. Note that high school playing experience in this sport will be considered.Preferred Qualifications• Bachelor's Degree.• Collegiate playing experience.• Three years of coaching experience in this sport.Required Certifications, Licenses or Registrations• Must have CDL or ability to obtain within 3 months of hire.• Valid driver license and driving record that is insurable under UIW insurance carrier.• Must be at least 21 years of age.Work HoursPT coach hours are Mon-Fri after school (school days only) from 3:30-5:30pm.Physical DemandsTypical for coach in this sport.Posting Number: HS407POJob Type: Part TimeJob Category: Temporary Staff (non-exempt)Desired Start Date: 10/06/2025Position End Date (if temporary): 05/31/2026Reports To: Athletic DirectorSalary: $2,000.00Open Date: 09/25/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNone.To apply, visit <a href="https://apptrkr.com/6597193UIW" target="_blank">https://apptrkr.com/6597193UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-cef91db6018ddf4584bdc862e5b8a7fe

Assistant Softball Coach-St. Anthony Catholic High School

Network &amp; UC AdministratorUIW MissionPosition SummaryThe Network &amp; UC Administrator is responsible for providing technical assistance, support, and advice to users, as well as day-to-day administration, maintenance, and support of the UIW network across multiple locations on multiple UIW campuses. This position communicates technical information to technical support entities and non-technical network users, students, and other personnel with a strong customer service focus. The Network &amp; UC Administrator reports to the Network and Unified Communications Manager.This position requires the ability to successfully acquire military clearance to access UIW systems/employees located at the local military bases of Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Well-versed in core networking concepts, network monitoring, and troubleshooting LANs, WANs, VPN solutions, routers, switches, virtualized and physical appliances.• Good understanding of information security rules and regulations related to data confidentiality (e.g., FERPA, HIPAA, and PCI).• Skilled in designing, implementing, and maintaining a wired and wireless local area network, including access point installation/ configuration and use of management platform interfaces.• Skilled in using network monitoring tools to proactively monitor a variety of network conditions.• Proficient in IP addressing/subnetting, protocol analysis tools, and monitoring tools.• Ability to work successfully independently and in a team environment, prioritizing the needs of the team.• Ability to actively pursue and continue professional development and training related to networking and information technology.• Ability to take on new technology, utilizing available learning resources, attend classes/seminars/workshops, and other professional development opportunities.• Advanced critical thinking, troubleshooting, and problem-solving skills.• Ability to maintain confidentiality and professionalism in all aspects of the job.• Ability to manage multiple tasks with frequent interruptions.• Ability to manage multiple priorities.• Ability to diffuse and manage volatile and stressful situations.• Ability to communicate in non-technical terms to community members with a customer service focus.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationAssociates Degree or at least 60 college hours. Note that up to two years of additional relevant experience in areas identified below will be considered in lieu of listed education.Required Work Experience• Relevant experience with Multiprotocol Wireless Networks in a managed environment, including wireless LAN controllers.• Relevant experience with Multiprotocol Local Area Networks.• Relevant experience with Network Security appliances or Network Access Control software.• Relevant experience with managed switches using CLI and GUI to configure switches.• Relevant experience with network security tools, procedures, and best practices.Preferred Qualifications• Associates Degree in Computer Science or in a related field.• Experience in System Administration, specifically for higher education.• One (1) year of experience with Multiprotocol Wireless Networks in a managed environment including wireless LAN controllers (local and cloud-based).• One (1) year of experience with Multiprotocol Local Area Networks including routing and switching.• One (1) year of experience with Network Security appliances or Network Access Control software, and/or Authorization / Access Control systems.• Relevant certification (CCNA, CWNA, Network+, or similar).• Experience in networking in virtual environments, as well as network security tools, procedures, and best practices.Required Certifications, Licenses or Registrations• Must have a valid drivers license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.• Ability to successfully acquire military clearance to access UIW systems/employees located at the local military bases of Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.Work HoursTypical work week is M-F 8AM to 5PM with flexibility with extended hours as needed to meet departmental goals. Extended hours may include some evening hours, weekend work, and occasional over-night hours as needed to execute upgrades an/or meet departmental goals.Physical Demands• Ability to lift up to 30lbs of computer equipment.• Ability to reach overhead, bend, squat to retrieve and install computer and related equipment.• Ability to push/pull equipment carts holding up to 100lbs.• Ability to actively engage in troubleshooting and installation activities for extended periods of time.• Ability to regularly move about main campus and local satellite campuses to provide customer install/troubleshooting services as needed throughout the day.• Ability to move about campus and event venues to provide IT support as needed during assigned events.• Ability to regularly move about campus actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.Posting Number: AS2183POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 11/03/2025Position End Date (if temporary):Reports To: Network &amp; Unified Communications ManagerSalary: $65,000 AnnualizedOpen Date: 09/23/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantThis position requires the ability to successfully acquire military clearance to access UIW systems/employees located at the local military bases of Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.To apply, visit <a href="https://apptrkr.com/6602221UIW" target="_blank">https://apptrkr.com/6602221UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-4cda66cc7ee182439d537ef43314c937

Network & UC Administrator

Administrative Assistant (Laredo, Texas)UIW MissionPosition SummaryThe Administrative Assistant supports the family medicine and internal medicine residency programs in Laredo, Texas. Position serves as a key point of contact for residents, faculty, and external stakeholders, contributing to the efficient operation of the respective programs. The Administrative Assistant works under the direction of the Program Manager for Internal Medicine in Laredo.This is an in-person assignment located at Laredo Medical Center (1700 E. Sounders Street) in Laredo, Texas.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Excellent proficiency with Microsoft Word, Excel, and Outlook or equivalent.• Excellent communication skills, verbal, written, and interpersonal.• Strong problem-solving and analytical skills.• Proficiency in event planning.• Ability to effectively work independently and in a team environment.• Excellent ability to effectively manage multiple priorities in a deadline-driven environment.• High level of accuracy and thoroughness in managing records and processing information.• Strong ability to maintain confidential information.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh School Diploma or GED equivalent.Required Work ExperienceThree (3) years of administrative support experience in a complex office environment. Note that additional education in lieu of experience will be considered.Preferred Qualifications• College coursework in business administration, healthcare administration, or a related field.• Experience in a healthcare or academic setting.• Bilingual in Spanish.Required Certifications, Licenses or RegistrationsMust have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday 8am to 5pm with earlier or extended hours as needed to meet departmental goals and of the learning community.Physical Demands• Ability to lift up to 15 lbs of office or event supplies.• Ability to reach overhead, bend, squat to retrieve office/events materials.• Ability to push/pull event carts holding up to 50 lbs.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage with others, as well as attend meetings on and off campus.Posting Number: AS2185POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 11/03/2025Position End Date (if temporary):Reports To: Brenda Trevino (SA); Nora Galvan (Laredo)Salary: $36,000-$39,000 AnnualizedOpen Date: 08/26/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantThis is an in-person assignment located in Laredo, Texas.To apply, visit <a href="https://apptrkr.com/6596340UIW" target="_blank">https://apptrkr.com/6596340UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-264d467ea5a82b44802873b22c4afe7f

Administrative Assistant (Laredo, Texas)

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Gold Canyon branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Gold Canyon branch is located at: 2080 North Loop 1604 E, San Antonio, TX 78232.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Gold Canyon Branch Member Service Representative - Full Time

<h4>$5,000 Sign-On Bonus!</h4><h4>Direct Sales Representative</h4>Location: San Antonio, TXUnlimited earning potential with&nbsp;uncapped commissions!&nbsp;&nbsp;Opportunity to earn a targeted compensation up to $85,000 to $90,000 at full attrition with a $34,000 base salary!&nbsp; We offer a $34,000 base with a commission plan that allows you the freedom to exceed quota.&nbsp; (*See total compensation details below the job description). You will be representing a superior telecommunication provider and company that cares about you and our customers.&nbsp;Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:&nbsp;&nbsp;<ul><li>This is a dynamic opportunity to represent our organization in the greater San Antonio, TX market</li><li>This individual will be based in the field, with the ability to travel into the nearest office as needed&nbsp;</li></ul>A Day in the Life of the Direct Sales Representative:&nbsp;<ul><li>Obtain new customers in a residential environment through professional, face-to-face interaction with residents, property management groups, and other referral sources</li><li>Aggressively pursue any leads provided daily</li><li>Understand every unique element of assigned properties within portfolio</li><li>Distribute marketing material, facilitate strategic marketing campaigns, build Astound brand awareness</li><li>Review and understand property contract language, service levels, restrictions, and obligations</li><li>Understand customer needs and articulate solutions</li><li>Attend mandatory sales meetings</li><li>Report sales statistics accurately and promptly to management</li><li>Stay up to date with what the competition is doing in your market</li><li>This is a face-to-face and door-to-door position. It’s not easy for everyone, however, the base salary and uncapped commission compensation is designed for excellent earnings potential!</li><li>Other duties as assigned&nbsp;</li></ul>What You Bring to the Table:&nbsp;<ul><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li></ul>Education and Certifications:&nbsp;<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>Opportunity for uncapped earning potential! </li><li>Vehicle Allowance provided</li><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>Base Salary:&nbsp;The base salary range in Texas for this position is $34,000, plus opportunities for bonus, benefits and commission, if applicable. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan:&nbsp;Uncapped commissions with targeted commissions at full attainment could be up to or over $56,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;&nbsp;<h4>$5,000 Sign-On Bonus:&nbsp;&nbsp;</h4>We offer a competitive salary and a comprehensive benefits package, which includes medical/dental, paid vacation and sick time as well as a 401(k), and certain candidates may qualify for a signing bonus up to $5,000. Don’t miss this opportunity to join Astound. Visit astound.com and navigate to the careers page to apply today.&nbsp;&nbsp;&nbsp;*Certain restrictions may apply, see website for details<h4>Our Mission Statement&nbsp;</h4><ul><li><h4>Take Care of Our Customers</h4></li><li><h4>Take Care of Each Other</h4></li><li><h4>Do What We Say We are Going To Do</h4></li><li><h4>Have Fun</h4></li></ul>Diverse Workforce / EEO:&nbsp;Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

383 Jobs in Converse, TX, USA