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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Emergency DepartmentAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: Under the direction and supervision of a Registered Nurse, the Emergency Department Tech I will provide Emergency patient and family-centered care as a member of the health care team. The Emergency Department Technician I assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Where appropriate they are responsible for providing care and managing supplies and equipment in the Emergency setting. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.Essential Duties and Responsibilities:<ul><li>Performs advanced life support within the scope of practice, as well as participates in Rapid responses in the health center.</li><li>Accuratelytakeandrecordvitalsigns,intake&amp;outputasordered, height and weight,andin a timely manner.</li><li>Successfully completes department-specific annual waived testing competencies per Lab requirements. such as glucometer, urine dip stick, urinalysis, pregnancy testing, and others as requested.</li><li>Performs venipuncture and IV insertion.</li><li>Escortpatientstoassignedrooms,helpthemchangeintogowns,andpreparethemforphysical assessments.</li><li>Performs CPR according to BLS guidelines.</li><li>Performs 12-lead EKG and sets up for cardiac monitoring.</li></ul>Qualifications and requirements:<ul><li>HS Diploma/GED</li><li>Graduate of a Certified Medical Assistant program.</li><li>One year of Medical Assisting experience strongly preferred.</li><li>One year of Customer Service experience.</li><li>Excellent oral, listening, and written communication skills.</li><li>Computer literacy.</li><li>Bilingual skills (English/Spanish).</li></ul>Hourly Rate: Starting at $24.15, and up to $36.50 based on years of experience.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Emergency Department Tech I

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Emergency DepartmentAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Registered Nurse assumes a leadership role in the Emergency Department. This includes triaging patients to the appropriate level in a timely fashion, providing nursing care to patients of all ages, directing the general patient flow through the department, and taking appropriate steps in following up lab and x-ray results. The nurse is responsible for timely and accurate documentation of his/her nursing care in accordance with policy and procedures. The nurse is also responsible for collaboration with other members in a multi-disciplinary team.Essential Duties &amp; Responsibilities:<ul><li>Assess the health status of individuals and detect changes in order to take necessary actions.</li><li>Documents all care information concisely, accurately, and completely in a timely manner. Documentation to also include (pain assessment/re-assessment, medication administration, and patient ED course).</li><li>Triages patients and assigns accurate acuity based on standards of care and department policy.</li><li>Assumes responsibility for direct patient care and prepares patients for exams.</li><li>Safely and effectively administers medications, tests, and treatments as ordered.</li><li>Reports adverse reactions to medications and/or treatments in accordance with department policy.</li><li>Takes a proactive role assisting with patient discharge, hospital transfers, and arranging outpatient testing.</li><li>Initiates patient education plan, as prescribed by physician. Teaches and educates patients and caregivers on how to manage illnesses, injuries, and home care needs.</li><li>Recognizes the unique safety needs of elderly and pediatric patients, ensuring they receive assistance as needed.</li><li>Follows established departmental policies and procedures for environmental safety and infection control.</li></ul>Qualifications and Requirements:<ul><li>Graduation from an accredited nursing program is required.</li><li>Bachelor of Science in Nursing strongly preferred.</li><li>MA RN License required.</li><li>Current ACLS and PALS Certification required.</li><li>Minimum of one year RN critical care experience or three years of experience in Med/Surg or Emergency.</li></ul>Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>Pay Rate: Starting at $50.00 per hour, and up to $70.00 based on experience. EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

RN, ED

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: TransportationAll Locations: 151 Orleans StreetPosition Summary: The Transportation Associate provides transportation services to the East Boston Neighborhood Health Center PACE centers, serving the frail elderly, and providing courier services between NeighborHealth locations and PACE sites. Schedule: Monday - Friday, 8:00am - 5:00PMEssential Duties and Responsibilities<ul><li>Offers emotional and physical support to frail elderly patients and families.</li><li>Transports participants to/from inside their homes to/from the assigned PACE Center or appointment (via stair chair carry, wheelchair or walking assistance).</li><li>Properly secures participants, equipment and other items in the van prior to operating the vehicle.</li><li>Operates vehicle(s) in a manner that meets the NeighborHealth transportation requirements.</li><li>Maintains vehicles and adjunct equipment in a manner that meets the NeighborHealth transportation requirements.</li><li>Operates, uses and understands adjunct equipment used in the performance of the job.</li><li>Follows proper procedures for loading and unloading participants on the vehicle using the lift or stairs.</li><li>Cooperates with intake and assessment team in the evaluation and re-evaluation of program participants.</li><li>Follows Infection Control procedures.</li><li>Provides courier service between NeighborHealth locations and PACE sites.</li><li>Performs other related duties as required.</li></ul>Qualifications and Requirements<ul><li>HS Diploma/GED preferred</li><li>Current MA driver’s license for a minimum of 3 years</li><li>Safe driving record for three years. Must provide a True and Attested Driving Record from the Mass Department of Transportation when asked</li><li>A Department of Transportation Medical Certification Driver Fitness Examination (DOT) will also be required</li><li>Heart Saver First Aid AED required upon starting</li></ul>Rate: $21/hr and $1000 sign on bonus!Transportation Associate - UnionEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Transportation Associate

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Project ShineAll Locations: 79 Paris StreetPosition Summary: As an integral member of the Project SHINE clinical care management team the Registered Nurse (RN) Care Manager (CM) will have the opportunity to make a profound impact on the lives of people living with HIV/AIDS and people at risk for HIV transmission, many of whom also face multiple barriers in their lives which makes it difficult for them to achieve the self-care required to improve their health and well-being. This position requires flexibility, ability to work with high level need communities and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person.ESSENTIAL DUTIES &amp; RESPONSIBILITIES:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Coordinates treatment of all STI consults, results, and management (Syphilis, Gonorrhea, chlamydia, etc.)</li><li>Responsible for evaluation and follow-up of all patients receiving treatment for HIV, PrEP (pre exposure prophylaxis), Npep (non occupational post exposure prophylaxis of HIV).</li><li>Provide specialized nursing support for medical providers within the health center helping interpret sexually transmitted infection lab results. Providing support to health center primary care departments in giving the diagnosis of new HIV infection to patients and linking them to HIV care.</li><li>Completes nursing intakes by assessing patients through obtaining patient history and performing appropriate tests and observations.</li><li>Provide comprehensive care; addressing care gaps, vaccinations and annual screenings are administered and performed.</li><li>Demonstrate the capacity to work with Project Shine team members to develop individualized patient care plans, including adherence and outreach strategies to promote adherence for each patient.</li><li>Demonstrate capacity to assume a leadership role on the multi-disciplinary care team.</li><li>Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Maintains a positive attitude. Uses communication devices appropriately.</li><li>Safely and effectively administers medications, tests and treatments as ordered. Manages the refills of all patient medications with appropriate authorization by the provider.</li><li>Provides thorough and concise documentation of patient’s histories, assessments, plans, and treatments. Enters messages as staff messages or telephone encounters in the computer. Enters and views patient letters in the computer. Enters exam encounters in the computer.</li><li>Demonstrate knowledge and implementation of Domestic Violence and Abuse Screening policy.</li><li>Follows established departmental policies and procedures for environmental safety and infection control. Actively participates in NeighborHealth programs and committees.</li><li>Participate in all aspects of the quality improvement plan related to the nursing function.</li><li>Participates in required departmental activities and meetings.</li><li>Performs other duties as assigned.</li></ul>EDUCATION:<ul><li>High School Diploma required.</li><li>Completion of vocational/technical training beyond high school in an Accredited Nursing Program required.</li><li>Licensure in Massachusetts as an R.N.</li><li>BCLS certification (per departmental policy) required.</li></ul>EXPERIENCE:<ul><li>New grads are welcome<ul><li>Two years experience in HIV nursing preferred, preferably in a community health setting.</li></ul></li></ul>SKILLS/ABILITIES:<ul><li>Spanish Bilingual/Bicultural skills preferred.</li><li>Excellent interpersonal skills.</li></ul>BENEFITS:<ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>PAY RANGE:<ul><li>Starting at $44.00 up to $64.00 depending on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

RN Care Manager, Complex Care

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Pay Range19.55 up to 29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: ReferralsAll Locations: 300 Ocean Avenue – ReverePosition Summary: The Appointment and Referral Coordinator is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist in order to secure appropriate specialty appointment. Utilizes internal and external systems to appropriately request and coordinate referral authorizations for managed care patients and updates system with accurate information. Be the system navigator and point of contact for patients and families having direct access for asking questions and raising concerns. May assume advocate role on the patient’s behalf with the insurance carrier to ensure approval of the necessary services for the patient in a timely fashion.Essential Duties &amp; Responsibilities:<ul><li>Verify eligibility of insurance for all patients and identify managed care appointments needing referrals.</li><li>Ensure complete and accurate registration, including patient demographic and current insurance information via NeighborHealth EMR and BMC EMR.</li><li>Place outreach call to patient to obtain information regarding preference on date/time and any scheduling restrictions.</li><li>Confirms patient participation in health plan to ensure prior approval requirements are met.</li><li>Review details and expectations about referral with patients.</li><li>Coordinate and schedule patient’s appointments to specialist providers.</li><li>Clearly communicate with the patient who he/she is being referred to, and any other details regarding the appointment.</li><li>Communicate with patient any information which patient will need prior to the appointment&nbsp;and any instructions to follow.</li><li>Remind patients of scheduled appointments via mail or phone.</li><li>Answer phones and greet callers in a timely and pleasant manner, screen calls, take messages &nbsp; and provide information to providers, patients, caregivers, specialist and other facilities.</li></ul>Qualifications &amp; Requirements:<ul><li>HS/GED Required.</li><li>Experience in a health care setting- minimum of 2 years, including experience in both front and back office functions.</li><li>Ability to understand and interprets various managed care insurance benefits and guidelines.</li><li>Knowledge of, and experience with medical terminology</li><li>Working knowledge of EMR computer systems for registration, appointment scheduling and managed care options, and the various managed care plan electronic authorization technology.</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range: Starts at $22 up to $33 based on experienceNeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Appointment & Referrals

Job Title APP Cardiology Inpatient/UKHC Requisition Number RE52318 Working Title APP Cardiology Inpatient Department Name MG31C:IM-CARDIOLOGY Work Location Lexington, KY Grade Level 15 Salary Range $95,056-185,848/year Type of Position Staff Position Time Status Full-Time Required Education MSN for Nurse Practitioners or BS for Physician Assistants Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification Advanced Practice Registered Nurse (APRN) or Physician Assistant-Certified (PA-C) Physical Requirements Walking/standing for long periods, on occasion, may lift objects up to 50 lbs. Shift Days, Weekends, Evenings, On Call Job Summary The Cardiology inpatient APP (Advanced Practice Provider) functions within the acute and critical care hospital setting and works in collaboration with, and is an integral member of, a multidisciplinary health care team. The APP functions primarily in the inpatient setting managing the care of acute and chronically ill patients related to cardiovascular diagnoses. The APP is generally on a service aligned team and manages the day to day patient care from step down to discharge. In some instances the APP may have responsibilities for this same patient population as they return for follow up in the outpatient setting. The APP has a strong foundation in evidenced based practice and education and has a responsibility for ensuring an environment of safe quality care. The APP demonstrates an advanced level of medical and nursing knowledge, clinical and technical competency, sound clinical judgment, professionalism as it relates to interpersonal and general communication skills, timely and compliant documentation, and takes responsibility for ongoing professional development and competency validation. Skills / Knowledge / Abilities N/A Does this position have supervisory responsibilities? No Preferred Education/Experience Acute Care Nurse Practitioner Certification (ACNP) preferred Deadline to Apply 01/26/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

APP Cardiology Inpatient/UKHC

Job Title Administrative Support Associate I/UKHC Requisition Number RE52954 Working Title Department Name M4000:Pediatrics Clinic Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 3 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time, reptitive motion. Shift Monday-Friday, day shift. Job Summary Administrative Support Associate I needed to provide administrative support to DanceBlue KCH Hematology/Oncology Clinic Psychosocial team. Create new patient folders, package items to mail and deliver to hospital post office. Will assist with forms and documentation, organize and prepare materials for meetings, assist with the creation of educational, informational, and promotional materials. Clerical work including faxing, filing, managing paperwork and applications, any additional tasks requested by psychosocial team. Manage DanceBlue Imprest Account and Procard, manage patient food voucher program, manage and stock the supply of gas cards, food vouchers, and parking vouchers, oversee ordering and organization of Beads of Courage Program, organize and manage DanceBlue patient mailing list, create and mail DanceBlue marathon packets and memorial letters, organize and maintain patient graduation list, assist with honoring patient milestones, support community organizations during patient programs. Provides efficient services and empathy for patients and their families, communicates effectively with patients, families, providers, staff, as well as outside agencies and organizations, schedule and manage the Neuropsychological Evaluation schedule, schedule lodging for patients and families, ensure patients are accurately informed of neuropsychological evaluation appointments and lodging reservations, communicate scholarship opportunities to patients, schedule and plan for academic tutors, and maintain appropriate follow-up as needed. Assist with clinic events and activities, create informational and promotional materials for events and activities, schedule rooms for meetings and events, promote clinic morale. Skills / Knowledge / Abilities Works well with children, families and young adults. Team player. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate Degree of equivalent , Outlook, APM, MS Windows, SCM Deadline to Apply 01/27/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Administrative Support Associate I/UKHC

Job Title Nurse Clinical/UKHC Requisition Number NR14456 Working Title RN/Chandler ED Department Name H3100:Emergency Services Work Location Lexington, KY Grade Level 10 Salary Range $28.00-39.10/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience No experience required. Required License/Registration/Certification Active Kentucky Registered Nurse (RN) license, Temporary Work Permit (TWP), Provisional License or active compact state Registered Nurse (RN) license that is in good standing and American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider valid for at least 6 months after employment date Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds on a daily basis and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases, hazards of radiation, and injury from intractable patients or sharp instruments. Shift Must be able to work a variety of shifts (Days, Eves, Nights, Swing). Will work 36 hours / week and will be required to work some weekends and holidays as needed per schedule and unit coverage. Job Summary The Chandler Emergency Department is composed of seven distinct care areas, each designed to meet specific patient needs. Triage serves as the initial evaluation point where patients are assessed to determine the priority of their care. The Chairs Area is intended for low-acuity patients who can typically be evaluated and discharged within 60 minutes; common complaints include sore throat, isolated extremity injuries, or simple lacerations. The Acute, Express, and Flex Care area is a 30-bed zone where patients with common emergency concerns such as abdominal pain, stable chest pain, or mild to moderate shortness of breath to receive treatment. The Observation Unit consists of 24 beds and provides care for patients admitted to observation, floor, or progressive care status while they await an available inpatient room. Critical Care includes 8 beds designated for the most seriously ill or injured patients, including trauma patients requiring continued resuscitative care and those needing intensive therapies such as vasoactive infusions. The UK Level I Trauma Center contains an additional 8 beds equipped to manage the most complex traumatic injuries. To support fluctuating patient volumes, many of these areas also have the capability to utilize hallway treatment spaces when room availability is limited. The primary responsibilities for this position consist of providing total, comprehensive, continuous and patient centered care which includes: assessing, documenting, planning, implementing, teaching, developing, and evaluating a comprehensive nursing plan of care; delivering direct patient care; ensuring patient satisfaction; training and delegating duties for Nursing Care Technicians (Nursing Assistant); and adhering to University policies and procedures as well as federal, state and local regulations. Furthermore, this environment supports collaborative efforts among the nursing staff and the team of physicians to increase communication and enhance expected patient outcomes. This includes utilization of the nursing process in conjunction with a comprehensive patient-centered plan of care, ensuring patient satisfaction. Skills / Knowledge / Abilities The ideal candidate will have the following: knowledge of Maslow’s eight Basic Human Needs and the priority within Gordon’s Functional Health Patterns Frame Work as well as Swanson’s Caring model; superb direct patient care and critical thinking skills; basic computer navigation skills and working knowledge of the internet; ability to communicate in a professional and respectful manner with patients and their families, co-workers and physicians; and strong organizational, prioritization, and delegation skill. The candidate will be highly motivated, pro-active and confident in advocating for patients and their family members. Will also enjoy working in a strong team environment and provides open, honest communication with fellow staff and physicians. In addition, the ideal candidate will possess exceptional technical skills and a proven ability to work in a team as well as independently. Does this position have supervisory responsibilities? No Preferred Education/Experience BSN + AT LEAST 1 YEAR OF RN EXPERIENCE PREFERRED Deadline to Apply 01/25/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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