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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.U.S. Regulatory Relations:The U.S. Regulatory Relations team is responsible for managing relationships between American Express and our U.S. regulatory agencies, as well as driving operational excellence in all regulatory interactions.&nbsp;This team coordinates and guides dialogue which leads to a greater understanding of regulatory expectations within AXP/AENB, and the demonstration of such to the examiner community.&nbsp;The team is organized to specific risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams, and corresponding regulators. These areas include Compliance and Finance, Technology, Data Governance and Vendor Affiliates and Enterprise Risk Management, Fraud, Credit and Operational Risk, as well as Reporting and Communications.The U.S. Regulatory Relations team works hand-in-hand with Global Risk &amp; Compliance’s (GRC) Regulatory Exam Lifecycle Management (RELM) team, responsible for Preparedness, Exam Management and Remediation. The close partnership ensures a seamless and cohesive experience for our regulators when interacting with American Express.Responsibilities:<ul><li>Manage Continuous Monitoring meetings (internal leadership prep and live regulatory updates) for designated risk pillars</li><li>Manage meeting agendas and support preparation of meeting materials</li><li>Manage Regulatory Information Request from receipt through response delivery in compliance with internal standards</li><li>Note-taking at Continuous Monitoring meetings</li><li>Provide support to B40 Relationship Leaders</li><li>Manage communications with regulators arising from RELM and/or relating to IAG validation</li><li>Develop and share insights from Continuous Monitoring meetings</li><li>Develop subject matter expertise and serve as liaison between risk area and corresponding regulators</li><li>Ensure compliance with all requirements related to handling and sharing Confidential Supervisory Information (CSI) in accordance with applicable regulatory guidance and American Express internal procedures</li></ul>Minimum Qualifications:<ul><li>3-5 years of experience in regulatory relationship management and/or 2nd lines of defense&nbsp;</li><li>Relationship builder who enjoys collaborating across diverse teams</li><li>Ability to influence business leaders and internal partners, regardless of band level, and to identify and communicate linkages across initiatives and disciplines</li><li>Strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization – especially with respect to sharing learnings, best practices, and key information pertaining to regulatory focus areas</li><li>Extreme attention to detail, sense of accountability, and ability to follow through on time-sensitive deliverables, including the agility to handle multiple meetings and concurrent requests within a deadline-driven environment</li><li>Understanding of the supervisory processes of federal regulators</li><li>Strategic and tactical leadership skills, in addition to sound judgment and decision making</li><li>Ability to engage with internal and external business partners, including senior leaders, to coordinate interactions with and responses to regulatory examiners</li><li>Strong&nbsp;Microsoft Office and WebEx skills required</li><li>Bachelor’s degree required</li></ul>Preferred Qualifications:<ul><li>Advanced degree</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - U.S. Regulatory Relations

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Senior Manager - Control Management - RCSA focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Manager - Control Management - RCSA will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>5+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>&nbsp;ORMCMSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management - RCSA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Senior Manager of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Senior Manager, Risk ID &amp; Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Manage control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience in financial services industry</li></ul></li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager-Control Management, Risk ID & Assessment

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.The Technology R&amp;D team is in search of a Senior Engineer - Research &amp; Development to expand the team and our ability to deliver positive community experiences to developers at American Express.&nbsp;The mission of Technology R&amp;D is to ensure American Express is positioned as a first-class technology company with a peerless engineering culture. This sees the office encouraging and curating participation in communities both internal and external fostering a sense of belonging among technologists. The team believes strongly in the power of community, not only unlocking the aggregate benefits of collaboration at scale, but the individual benefits that come from being part of a larger whole. Some of the work of the Tech R&amp;D includes fostering innovation, encouraging participation in open-source communities, helping internal Engineering Guilds flourish, sponsoring community efforts such as conferences, foundations, and software organizations, empowering developers though documentation and content, reaching out to external technologists as ambassadors of American Express, building recognition programs, and gathering community sentiment feedback. Ultimately, the work of the Tech R&amp;D is to encourage and maximize the human side of technology, anywhere people are coming together to do their best work.Who are You?You are passionate about community. Community work isn’t for everyone, but for you, playing “chief organizer” and assembling teams that are greater than the sum of the parts provides great satisfaction. You bring people together, setting a vision and inspiring people to work toward audacious goals, you connect people to purpose. You’re optimistic about the future of Amex and you’re tenacious in working to make it real.You lift others. Your satisfaction comes from winning as a team. You build common tools and documentation to empower others to be their best. You mentor other developers and help them succeed. You understand the power of recognition and frequently dole out authentic praise. Colleagues do better work and enjoy doing it on a team with you.You produce content that is consumed widely. Your ideas are discussed and adopted at increasing orbits of influence. You enjoy speaking to large groups and lending your voice in group settings. People have changed the way they think and do work because they spent time with you. Others look to you for understanding and advice.&nbsp;You are professionally curious. You bring clarity to the confusing and you thrive on exploration. You seek data to drive your decisions and are ready to learn. You have expertise but it does not constrain you, willing to put forth your best efforts as a “polymath”. You seek alternate perspectives and use them to make connections that others have overlooked.<ul><li>Conduct research, design solutions and explore technology such as post-quantum cryptography, generative AI and emergent technologies</li><li>Develop foundational frameworks, prototypes and proofs of concept that pave the way for innovative applications and advancements</li><li>Stay ahead of the curve by continuously exploring groundbreaking ideas, anticipating future challenges and driving advancements that enable the next generation of tools and technologies</li><li>Partner with organizations across American Express to share insights, identify opportunities and collaboratively shape the direction of future innovations</li><li>Collaborate with external vendors, industry partners and technology providers to evaluate, integrate and influence cutting-edge solutions that align with organizational goals</li></ul>Basic Qualifications:<ul><li>Bachelor's degree in computer science or equivalent</li><li>7+ years of professional software development experience.&nbsp;</li><li>2-3 Years of experience with emerging technologies.&nbsp;</li><li>Experience in design/architecture of systems</li><li>Full software development lifecycle experience</li><li>Skilled in deploying and scaling products in public cloud</li><li>Knowledge of Generative AI and Large Language Model inference</li><li>Knowledge of AI tools and frameworks, such as Langchain, LlamaIndex, Semantic Kernel, etc.</li><li>Passion for cutting edge technologies and excitement to be part of a Research &amp; Development team</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Software Engineer II - Generative AI Research & Development - Technology R&D

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsHow we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Credit &amp; Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.The objective of the CFR Control Management Governance &amp; Reporting Team is to establish the Operational Risk and Controls strategy for CFR, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.CFR is looking for an Analyst of Governance &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, CFR Governance &amp; Reporting will:<ul><li>Assist in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support committee meetings by collecting materials and coordinating inputs from stakeholders.</li><li>Track and report on risk metrics for CFR to ensure operational risks are managed within agreed thresholds.</li><li>Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU.</li><li>Assist in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication</li><li>Assist to aggregate basic level reporting, approvals/exceptions</li><li>Follow processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:</li><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Provide administrative support of implementing the operational risk governance frameworks</li><li>Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards</li><li>Assisting the operational risk exam management processes</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst – Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.GMNS is looking for an experienced Director– Financial Crimes to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies.&nbsp;This role will lead the execution of financial crime risk management within the business unit and is accountable for ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes—including anti-money laundering (AML), sanctions, fraud, and anti-bribery and corruption (ABC). The ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management.The Director– Financial Crimes will:·Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk·Ensure all activities &amp; guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams·Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards·Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners·Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNSKey Responsibilities:<ul><li>Serve as the primary financial crime risk leader within the business, ensuring compliance with applicable laws, regulations, and internal policies.</li><li>Design and implement financial crime risk frameworks, processes, and controls across the business unit.</li><li>Partner with front-office and operational leaders to integrate financial crime prevention into customer lifecycle processes (onboarding, monitoring, escalation, exit).</li><li>Conduct ongoing risk assessments and oversee issue management, including control testing and remediation of identified gaps.</li><li>Lead business readiness for regulatory examinations, audits, and independent reviews focused on financial crimes.</li><li>Consult with second line Global Financial Crimes Compliance (GFCC) teams to interpret regulatory guidance and ensure business alignment with enterprise standards.</li><li>Monitor key risk indicators (KRIs) and report financial crime risk trends and metrics to senior leadership.</li><li>Champion a strong risk culture by delivering targeted training and awareness initiatives across the business.</li><li>Lead or participate in investigations or events involving suspicious activity, sanctions exposure, or internal fraud.</li><li>Manage and mentor a small team (as applicable), driving accountability and performance excellence.</li></ul>Qualifications:Required:<ul><li>7–10+ years of experience in financial crimes compliance, risk management, or business control roles within the financial services industry.</li><li>In-depth knowledge of BSA/AML, sanctions (OFAC), FCPA, and anti-fraud regulations and best practices.</li><li>Demonstrated experience working in a first line of defense or business-aligned control function.</li><li>Strong analytical and problem-solving capabilities with a hands-on, solutions-oriented mindset.</li></ul>Preferred:<ul><li>Advanced degree (MBA, JD, or similar). Bachelor’s degree in business, finance, law, or related field.</li></ul><ul><li>Professional certifications such as CAMS, CFE, CFCS, or equivalent.</li><li>Experience leading cross-functional initiatives or change management efforts in a complex organization.</li></ul>Key Competencies:<ul><li>Leadership</li><li>Risk assessment and control design expertise</li><li>Exceptional communication and stakeholder management skills</li><li>Strategic thinking with strong execution capabilities</li><li>Proven ability to operate in a matrixed, fast-paced environment</li></ul>Guardian&nbsp;Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director– Financial Crimes

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp; You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. Join Team Amex and let's lead the way together. The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives. How will you make an impact in this role?<ul><li>Ensure adherence to all Sustainability and Community Impact procedures (e.g., Global Giving, Gift Matching, Grant Making, Greenhouse Gas Inventory, etc.) and ensure that all controls are being executed appropriately for the Corporate Sustainability team</li><li>Develop close relationships with key colleagues within the Corporate Sustainability team and approach strategy discussions with a risk mindset.</li><li>Oversee Corporate Sustainability Governance channels (e.g., AEMP 22 Governance Mailbox) and ensure relevant requests are routed to the appropriate stakeholders for actioning.</li><li>Work closely with Process Management team to address any gaps and/or changes to established processes and assist with determining a process resolution.</li><li>Partner with Governance team to ensure all relevant regulatory/policy mandates are being implemented across all applicable department owned/managed processes. Minimum Qualifications:</li><li>3+ years of experience in Risk Management and/or Governance</li><li>Strong understanding of Operational Risk Management</li><li>Proven success at developing and executing strategies that better identify, communicate, and manage risk</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree required or equivalent&nbsp; Preferred Qualifications:</li><li>Demonstrated ability to navigate and/or understand complex organizational structures</li><li>Willingness and ability to understand the underpinning of procedures and processes and determine root causes of issues</li><li>Demonstrated ability to successfully manage multiple priorities under pressure</li><li>Strong business acumen and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li><li>MBA or advanced degree</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

TEST REQ - DO NOT APPLY

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Overview of The Department:&nbsp;Be part of the exciting transformation world and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge and bringing innovation to life! The Marketing Platforms Management team leads the technology strategy and engineering delivery of marketing campaigns and centralizing of marketing assets. &nbsp;This position works closely with Enterprise Marketing Platform Solutions Product teams to craft, develop and support critical components and platforms for majority of American Express products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.&nbsp;The ideal candidate is required to be accomplished in the development and deployment of complex software solutions, with a strong focus on, Cloud based engineering, various Java technologies including Spring, API design and user experience. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms, plan, manage, and execute the tech advancement roadmap. You are required to have a futuristic mindset, ability to question status quo and technologically advance the platforms.&nbsp;This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.&nbsp;Job Responsibilities:&nbsp;<ul><li>Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design&nbsp;</li></ul><ul><li>Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups)&nbsp;</li></ul><ul><li>Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.&nbsp;</li></ul><ul><li>Partner with peers in technologies to identify opportunities for code sharing, common services, joint development, etc.&nbsp;</li></ul><ul><li>Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.&nbsp;</li></ul><ul><li>Demonstrate accountability while leading people with passion, enthusiasm, loyalty and integrity. Own and lead HR processes such as performance reviews, talent development, etc.&nbsp;</li></ul><ul><li>Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward.&nbsp;</li></ul><ul><li>Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.&nbsp;</li></ul><ul><li>Lead teams in iterative product development using lean principles.&nbsp;</li></ul><ul><li>Build and lead a high-performing, self-managing team of Software Engineers.&nbsp;</li></ul><ul><li>Passion, energy, personal accountability, and a desire to lead others to excellence.&nbsp;</li></ul><ul><li>Build and leverage strong relationships with business and Technology partners.&nbsp;</li></ul><ul><li>Drive strategic change in tools and process.&nbsp;</li></ul><ul><li>Deep appreciation for the importance of elegant solutions to Technical challenges.&nbsp;</li></ul><ul><li>Consistently question assumptions, challenge the status quo, and strive for improvement.&nbsp;</li></ul><ul><li>Never settle for being “good enough”.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Must have engineering experience using the following Adobe products - CDP, AJO, CJA &amp; Analytics&nbsp;</li></ul><ul><li>Google Cloud application development experience using data services such as BigQuery and BigTable&nbsp;</li></ul><ul><li>Marketing Technology engineering experience&nbsp;</li></ul><ul><li>Extensive background in Software Product Engineering and Computer Science.&nbsp;</li></ul><ul><li>10+ years of demonstrable experience building and deploying large scale software products.&nbsp;</li></ul><ul><li>Strong Experience in Agile development, code review, Big Data – Hive, Spark, Python, Google Big Query, Rest API, Performance optimization in Big Data, CSS, HTML, Java, Javascript, React, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.&nbsp;</li></ul><ul><li>Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.&nbsp;</li></ul><ul><li>Strong understanding and experienced in CICD and DevOps&nbsp;</li></ul><ul><li>In depth knowledge of Customer Marketing technology ecosystem and related programs is preferred&nbsp;</li></ul><ul><li>Knowledge of American Express Marketing &amp; Data platforms a plus&nbsp;</li></ul><ul><li>The ability to communicate complex technical concepts clearly and concisely to non-technical individuals&nbsp;</li></ul><ul><li>Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.&nbsp;</li></ul><ul><li>Hands on experience with technology planning and road mapping&nbsp;</li></ul><ul><li>Proven track record to lead problem analysis and resolution&nbsp;</li></ul><ul><li>Bachelor’s Degree in Computer Science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Engineering Director

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>About the General Counsel’s Organization (GCO)</h4>The General Counsel’s Organization (GCO) of American Express is where great legal minds influence global business strategy. The GCO mission is to protect and strengthen American Express through legal expertise and strategic advice that helps business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services.<h4>About the Role</h4>The legal landscape is transforming — and so is American Express. Within the General Counsel’s Organization (GCO), we are redefining how legal teams deliver value by embedding innovation, operational excellence, and strategic foresight into everything we do. As Vice President &amp; Senior Counsel – Legal Risk, Central Support &amp; Service Delivery, you will bring both a lawyer’s perspective and a business partner’s mindset. Drawing on your experience inside a corporate legal department — and your understanding of how business clients rely on legal guidance — you will shape frameworks, partnerships, and innovations that strengthen governance, enhance efficiency, and elevate how legal services are delivered globally. This newly created role offers a unique opportunity to drive transformation at scale — influencing how American Express identifies, manages, and mitigates legal risk while advancing the innovation and consistency of legal service delivery across the globe. The position reports to Managing Counsel, Legal Risk, Central Support &amp; Service Delivery.<h4>Key Responsibilities</h4><h4>Strategic Leadership</h4><ul><li>Define and evolve the GCO’s enterprise approach to legal risk management, governance, and operational excellence.</li><li>Shape the operating model for the legal function — ensuring clear roles and accountabilities in how we support the 3 Lines of Defense model, robust controls, and strong engagement across teams.</li><li>Develop the future ambition of the legal department and help us get there.</li><li>Deputize for leader when required, providing leadership continuity and maintaining momentum across initiatives. </li></ul><h4>Program Oversight &amp; Execution</h4><ul><li>Lead cross-functional initiatives that strengthen legal governance, internal controls, and compliance frameworks.</li><li>Develop and embed enterprise-wide standards for legal risk and operational accountability.</li><li>Partner with Compliance, Technology, and Risk colleagues to ensure consistent and effective implementation of frameworks. </li></ul><h4>Innovation &amp; Transformation</h4><ul><li>Modernize legal services using technology, data, and process improvements. Promote adoption of generative AI, automation, and analytics to enhance decisions and service delivery.</li><li>Serve as a bridge between legal teams and business partners, translating legal frameworks into practical, client-centered solutions that enable the business to operate confidently and effectively.</li><li>Foster a culture of continuous improvement — designing scalable, data-driven delivery models that promote transparency, simplicity, and measurable value.</li></ul><h4>Stakeholder Engagement &amp; Communication</h4><ul><li>Build trusted relationships across Legal Operations, Control Management, and business units to align on priorities and drive outcomes.</li><li>Develop and present high-impact materials and dashboards for senior governance forums and executive briefings.</li><li>Work collaboratively with audit, compliance, and enterprise risk teams to proactively identify, manage, and report on legal risks. </li></ul><h4>Required Qualifications and Experience</h4><ul><li>Juris Doctor (JD) and admission to practice law in the United States, or equivalent international qualification.</li><li>At least 10 years of relevant legal experience, including work as in-house counsel and in private practice.</li><li>Experience in compliance, risk management, or operations.&nbsp;</li><li>Deep appreciation for both the in-house legal perspective and the client experience — with a proven ability to translate between the two to deliver practical, business-oriented legal solutions.</li><li>Experience working with, and evaluating, a variety of legal technology platforms.</li></ul><h4>Key Competencies</h4><ul><li>Visionary, strategic, and forward-thinking leader with a passion for innovation and transformation.</li><li>Collaborative and skilled at building strong relationships across teams and locations worldwide.</li><li>Naturally curious about how business teams operate and motivated by helping them achieve goals responsibly and efficiently.</li><li>Exceptional communication skills with strong executive presence and the ability to translate complex issues into actionable insights. </li></ul><h4>Why You’ll Love This Role</h4><ul><li>Shape the future of legal risk management and service delivery at a global financial leader.</li><li>Redefine how the GCO delivers value — combining your experience as a lawyer and business advisor to influence how legal risk and business outcomes are managed across the enterprise.</li><li>Thrive in a culture that values integrity, agility, and continuous learning — where your expertise has global impact.</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

VP & Senior Counsel - Legal Risk & Service Delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.How will you make an impact in this role?Ensuring we have the right compensation in place for employees and ensuring that our incentive plans drive business results is core to delivering on our company strategic imperatives. This is an exciting opportunity to be a key contributing member of Incentive Design &amp; Governance (IDG) team. This role will report to the Vice President, IDG, and is responsible for leading a team to oversee and consult on incentive compensation in multiple business units as well as wider total compensation activities and projects that drive performance and rewards.  Responsibilities:&nbsp;<ul><li>Act as the incentive compensation and governance center of excellence (COE) for multiple business units and the Colleague Strategic Partner (CSP) community, advising on incentive guiding principles, processes, and policies&nbsp;</li><li>Serve as Secretary to the Incentive Governance Committee, overseeing the end-to-end committee process from agenda setting and material preparation, to stakeholder engagement and decision documentation, ensuring all matters presented for review are fully vetted, risk-balanced, and aligned with enterprise standards&nbsp;</li><li>Continuously evolve the standards of the committee, exampling risk-balanced leadership&nbsp;</li><li>Collaborate extensively with Global and International Compensation, Compliance, Legal, Risk, and other key stakeholders to shape and implement incentive a framework that balances business growth with sound risk management&nbsp;</li><li>Serve as the primary contact and strategic advisor to senior business leadership on all aspects of incentive design and governance, including performance-based plans, contests, and referral programs, ensuring programs are equitable, effective, and in compliance with both policy and regulatory standards&nbsp;</li><li>Leverage learnings and best practices from committee deliberations to enhance and strengthen&nbsp;overall governance framework&nbsp;</li><li>Challenge the status quo and implement innovative solutions to existing processes that uphold framework, while&nbsp;tailoring to the intricacies of each market&nbsp;</li><li>Effectively and efficiently manage business expectations and raise appropriate issues to Senior Leadership&nbsp;</li><li>Partner across the company to drive continuous improvement in total compensation&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>8+ years demonstrated experience in incentive compensation, general compensation, governance, and exposure to a broad range of compensation practices&nbsp;</li><li>Proven leadership experience and demonstrated ability to develop talent&nbsp;</li><li>Experience designing and governing elements of total compensation programs&nbsp;</li><li>Self-starter attitude with ability to learn quickly and work independently&nbsp;</li><li>Ability to communicate to and influence senior leaders, and demonstrated ability to work with multiple stakeholders&nbsp;</li><li>Proven experience successfully managing multiple, multi-faceted projects and producing quality deliverables on time&nbsp;</li><li>Excellent interpersonal skills with the ability to develop strong relationships with individuals at all levels within the organization&nbsp;</li><li>Ability to manage tasks and subject matter with considerable sensitivity, discretion, and judgment&nbsp;</li></ul>Preferred Qualifications&nbsp;<ul><li>Risk governance mindset&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

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