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The Franklin Institute,&nbsp;the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives.At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration.Position Description:The Guest Experience Manager will supervise and execute all aspects of the museum floor operations with a primary focus on the ticketing and guest services functions. This customer-focused position must ensure that all of the areas perform successfully, meeting the operational, professional, and customer standards of the museum to deliver a world-class visitor experience. The Guest Experience Manager will also be responsible for:&nbsp;<ul><li>Supervise all departmental staff members and assist with any job function when needed</li><li>Successfully oversee the daily operating plan, including management of first aid and lost and found&nbsp;</li><li>Create a fun, positive, inclusive team environment for all staff members</li><li>Monitor departmental standards with a focus on delivering a World Class Visitor Experience</li><li>Manage and evaluate staff performance&nbsp;</li><li>Responsible for staffing; including recruiting, interviewing, hiring, and training</li><li>Assist with customer service training and reward and recognition programs for all front line staff</li><li>Assign and adjust staff members on the daily schedule to cover the museum based upon the days business pressures</li><li>Establish a significant presence on the floor to ensure all areas are operating successfully and that the staff members are having fun</li><li>Ensure the security of all revenue collected through the ticketing area by observing established theft deterrence measures</li><li>Execute the daily box office cash out including verifying all vouchers and coupons</li><li>Responsible for safe reconciliation and ordering operating funds as needed&nbsp;</li></ul>Position Requirements:<ul><li>A Bachelor's degree is preferred or a minimum of 3 to 5 years of experience managing staff in a sales and customer service setting are required</li><li>Proven success operating within a high-volume ticketed venue or visitor facing organization</li><li>Experience coaching, motivating, and monitoring staff members in a fun, energetic environment</li><li>Must be able to stand and walk for long periods of time</li><li>Ability to handle multiple tasks, make decisions and work in a busy environment</li><li>Outgoing, positive, and team-oriented personality</li><li>Strong problem-solving skills</li><li>Excellent Oral communication skills</li></ul>Status:&nbsp; Full-time, 37.5 hours per week (work schedule subject to change based upon business needs and attendance; must be available to work evenings, weekends and holidays)Salary:&nbsp; $60,000 - $65,000/yearBenefits Information:&nbsp; The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits.To apply,&nbsp;please visit our&nbsp;<a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ff597998-5237-415e-98a1-ad9a86051a77&amp;ccId=19000101_000001&amp;lang=en_US" target="_blank">Career Center</a>.&nbsp;We look forward to hearing from you!Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications.&nbsp;We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role.&nbsp; If much of this job description describes you, then please apply for this role.&nbsp;The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

The Franklin Institute

Guest Experience Manager

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;USTA/MIDWEST SECTION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Submission Deadline: November 30, 2025&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; No Inquiries PleaseTITLE: Club Operations ManagerPOSITION STATUS Full TimeFLSA STATUS: ExemptLOCATION: Indianapolis, INREPORTS TO: Director of Facilities and Managing Director of Tennis&nbsp;WORK SCHEDULE:&nbsp; Monday – Friday 9:00 a.m. to 5:00 p.m. Some weekends when necessary.WHO WE ARE:Founded in 1895, the USTA Midwest, Inc. is&nbsp;part of the national governing body of the sport of tennis in the United States. We celebrate our collaborative work environment that draws people who are passionate about their jobs. A diverse, dynamic organization, USTA/Midwest, Inc. is dedicated to growing the game of tennis for all people throughout Illinois, Indiana, Ohio, Michigan, Wisconsin, and part of West Virginia and Kentucky.&nbsp;The USTA/Midwest, Inc. is the second largest section of the United States Tennis Association (USTA, Inc.) and is comprised of 13 Districts that make up the Midwest Section.&nbsp; Our mission is to “grow tennis to inspire healthier people and communities everywhere””.&nbsp;&nbsp;ABOUT THE POSITION:As a Club Operations Manager at the Midwest Tennis Center, you will be responsible for making sure the members have a top notch experience. You’ll provide excellent customer service, manage bookings, process payments, and help create a welcoming atmosphere. This role is ideal for someone who is organized, friendly, and passionate about tennis and hospitality.THE ROLE:&nbsp;<ul><li>Oversee the daily operations of the front office, locker rooms, and all other amenities</li><li>Ensure that facilities are maintained to high standards, including cleaning, repairs, and general upkeep.</li><li>Ensure all equipment and materials are stocked and functioning properly.</li><li>Foster strong relationships with current and prospective members, ensuring a welcoming and professional environment.</li><li>Respond to member inquiries, resolve complaints, and address any issues regarding club facilities or services.</li><li>Manage membership renewals, orientations, and new member sign-ups.</li><li>Supervise and manage a team of full-time, part-time, and seasonal employees, and facility staff.</li><li>Organize promotional events and open houses to attract new members and increase visibility.</li><li>Identify opportunities to expand membership, enhance services, and improve facility offerings.</li><li>Regularly assess the performance of the club and make recommendations for improvements.</li></ul>SPECIAL PROJECTS:<ul><li>Represent the club at community functions and industry events to build relationships with key stakeholders.</li></ul>BENEFITSWhat’s in it for you?<ul><li>We offer a robust 401K Plan</li><li>20 Paid Time Off (PTO) days awarded your first year</li><li>In addition to medical, dental, and vision benefits, we also offer short-term and long-term benefits and life insurance</li><li>A starting salary that commensurate with experience</li><li>Paid travel and job-related expenses</li></ul>REQUIRED EXPERIENCE AND SKILLS<ul><li>Excellent interpersonal and communication skills- Required&nbsp;</li><li>CPR Certified and AED knowledgeable within the first 30 days of hire - Required</li><li>Previous experience managing a tennis club or sports facility. - Preferred</li><li>Current or previous experience in directly managing a team (2+ years or more) - Required</li><li>Experience with membership management systems and software. - Preferred&nbsp;</li><li>Commitment to delivering a high-quality experience for members. - Required&nbsp;</li><li>Ability to multitask and work under pressure in a fast-paced environment. - Required</li><li>Strong problem-solving skills and the ability to handle complex situations. - Required&nbsp;</li></ul>Environmental Conditions - Amount of TimeOn Court NoiseTRAVELTravel required less than 1%Travel destinations: community event&nbsp;HOW TO APPLY:Resumes with cover letters accepted through November 30, 2025&nbsp;Please send resume to&nbsp;<a href="https://ustamidwest.bamboohr.com/jobs/" target="_blank">https://ustamidwest.bamboohr.com/jobs/</a>Those candidates selected for further consideration will be contacted.Disclaimer: The USTA/Midwest Section is an Equal Opportunity Employer, and applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Club Operations Manager

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; USTA/MIDWEST SECTION&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Submission Deadline: November 30, 2025&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;No Inquiries PleaseTITLE: Front Desk Associate&nbsp;POSITION STATUS: Part-TimeFLSA STATUS: Non-ExemptLOCATION: Indianapolis, INREPORTS TO: Club Operations ManagerWORK SCHEDULE:&nbsp;Monday - Sunday Early mornings (7 am open), mid-day shifts, and nights (closing 8 pm) &nbsp;WHO WE ARE:Founded in 1895, the USTA Midwest, Inc. is&nbsp;part of the national governing body of the sport of tennis in the United States. We celebrate our collaborative work environment that draws people who are passionate about their jobs. A diverse, dynamic organization, USTA/Midwest, Inc. is dedicated to growing the game of tennis for all people throughout Illinois, Indiana, Ohio, Michigan, Wisconsin, and part of West Virginia and Kentucky.&nbsp;The USTA/Midwest, Inc. is the second largest section of the United States Tennis Association (USTA, Inc.) and is comprised of 13 Districts that make up the Midwest Section.&nbsp; Our mission is to “grow tennis to inspire healthier people and communities everywhere”.&nbsp;&nbsp; &nbsp;ABOUT THE POSITIONAs a Front Desk Associate at the Midwest Tennis Center, you will be the first point of contact for members and guests. You’ll provide excellent customer service, manage bookings, process payments, and help create a welcoming atmosphere. This role is ideal for someone who is organized, friendly, and passionate about tennis and hospitality.THE ROLE:&nbsp;<ul><li>Greet members and guests warmly and professionally</li><li>Answer phone calls, emails, and in-person inquiries</li><li>Schedule court reservations, lessons, and events using booking software</li><li>Process membership applications, renewals, and payments</li><li>Handle point-of-sale (POS) transactions for retail and concessions</li><li>Maintain a clean, organized, and professional front desk area</li><li>Provide accurate information about club services, schedules, and policies</li><li>Assist with member check-ins and monitor court usage</li><li>Support tennis staff and management with administrative tasks</li><li>Address member issues and escalate concerns when needed</li></ul>SPECIAL PROJECTS:<ul><li>TBD &nbsp;</li></ul>BENEFITSWhat’s in it for you?&nbsp;<ul><li>A starting salary that commensurate with experience</li></ul>REQUIRED EXPERIENCE AND SKILLS<ul><li>High school diploma (required)</li><li>Previous experience in customer service or hospitality (preferred)</li><li>Strong communication and interpersonal skills (preferred)</li><li>Proficient in computer systems (Google Suite, POS, and scheduling software) (preferred)</li><li>Able to multitask and work independently in a fast-paced environment (preferred)</li><li>Interest or background in tennis or sports is a plus (preferred)</li><li>CPR Certification and AED knowledgeable within the first 30 days of hire. (required)</li></ul>Environmental Conditions - Amount of TimeExposure to noise from on court playTRAVELNot Applicable &nbsp;HOW TO APPLY:Resumes with cover letters accepted through November 30, 2025Please send resume to&nbsp;<a href="https://ustamidwest.bamboohr.com/jobs/" target="_blank">https://ustamidwest.bamboohr.com/jobs/</a>Those candidates selected for further consideration will be contacted.Disclaimer: The USTA/Midwest Section is an Equal Opportunity Employer, and applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Front Desk Associate

As a Proctor,&nbsp;for a certified&nbsp;<a href="https://jobs.westcoastuniversity.edu/mission-culture" target="_blank">Great Place to Work</a>,&nbsp;you will assist with the administration of paper/pencil and computer-based quizzes, tests, and exams for students of West Coast University. Ensure continuous compliance with established testing policies, laws, regulations, operating procedures, and University and accreditation standards. At West Coast University you will have the opportunity to share your success story with the next generation of students as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Providing assistance to West Coast University applicants/candidates, students, and faculty with academic testing parameters according to WCU, Americans with Disabilities Act (ADA), and testing agency requirements. </li><li>Scheduling proctored admissions and challenge exams; schedules term/semester tests and make-up tests.</li><li>Preparing, assembling, and transporting appropriate test materials to test sites in to maintain confidentiality and security.</li><li>Evaluating testing environment prior to, during, and after a proctored test to ensure test security, education integrity and appropriate and quiet atmosphere.</li></ul>Your Experience Includes:<ul><li>Requires limited job knowledge of systems and procedures. Follows basic work routines and standards.</li><li>Experience with MS Office.&nbsp;</li></ul>Education:<ul><li>High school graduate or equivalent.</li><li>Associate’s degree in business administration or related field.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Proctor - Part-time

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Financial Representative - South Hills, PA

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul>The base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Customer Service

Financial Representative - Garden City, NY

<h3>Job Description:</h3>Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you’ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 &amp; 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you’ll support Fidelity’s customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis.What to expect…In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center.<ul><li>Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams.</li><li>Build and Solidify Skills: You’ll continue to spend four days a week working from home and one day a week in an Investor Center, where you’ll support customers with increasing complexity to develop and hone your skills. You’ll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you’ll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center.</li><li>Discover Success: You’ll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning.</li></ul>Advantages of our career development experience…<ul><li>You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role.</li><li>You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion.</li><li>You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.</li><li>You get variety. You’ll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you’ll need as you prepare to be in the Investor Center each day.</li></ul>The expertise we’re looking for…<ul><li>High energy and enthusiasm with a natural passion for helping people</li><li>Flexibility and self-motivation</li><li>Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment</li></ul>The Skills You Bring<ul><li>Eagerness to learn and build a career in financial services</li><li>Ability to deliver an outstanding customer experience</li><li>Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once</li><li>Coachability, collaboration and curiosity will fuel your success</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66 – FINRA<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Services Representative - Sarasota, FL

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>

American Career College

Call Center Representative, Full Time

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

124 Customer Service / Client Services Jobs