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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American Express&nbsp;Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance and advisory services, and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleThe IAG Compliance Director role will lead core Global Compliance &amp; Ethics (GCE) function / compliance process audits, business monitoring, and management and regulatory action plan validations, leveraging in depth knowledge of U.S. banking industry consumer and prudential compliance requirements, and support integrated audit teams with their compliance audit approach. This role is based in New York City, Salt Lake City, or Phoenix and reports to the Vice President, Audit Leader of IAG’s Global Compliance team. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit issues and results effectively. &nbsp;Key Responsibilities<ul><li>Oversee audit professionals across multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders, ensuring audits are completed timely and with high quality; conduct L2 reviews</li><li>Specialize in banking industry consumer and prudential compliance, own audit portfolio with accountability, and possess a horizontal risk view of the entire portfolio</li><li>Collaborate with Audit Leaders to develop the annual Audit Plan, leveraging knowledge of the portfolio, banking, regulatory, and industry trends to establish a risk-based Audit Plan with adequate coverage</li><li>&nbsp;Support and/or lead regulatory activities and attend regulatory meetings as appropriate</li><li>Lead delivery and execution of the annual Audit Plan for assigned audits using an integrated auditing approach that considers compliance, financial, operational, and technology risks</li><li>Review management’s corrective action plans to address business-identified issues, audit issues and regulatory&nbsp;remediations</li><li>Lead Chief Audit Executive (CAE) audit report reviews and share insights / observations</li><li>Develop relationships with Senior Business Leaders across GCE, proactively identify changes in business environment, emerging risks, and control priorities that may impact Audit Plans, conduct effective business monitoring, and guide team to adjust the audit approach accordingly; demonstrate effective challenge by providing deep compliance subject matter banking industry related knowledge to support business partnership efforts</li><li>Collaborate with Senior Managers / Managers to conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments</li><li>Support Audit Leader with special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks, helps prepare for regulatory responses and attend meetings as needed</li><li>Serve as a People Leader, providing mentorship, coaching, and career development support for direct reports</li><li>Recruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growth</li><li>Develop the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit Plan</li><li>Champion continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of working</li></ul>Minimum Qualifications<ul><li>&nbsp;8+ years of experience in a consumer and/or prudential compliance Internal/External Audit, or 1st/2nd line Compliance or regulatory role in banking, credit card or&nbsp;financial services industries</li><li>Knowledge of U.S. consumer compliance regulatory requirements applicable to the banking industry including, but not limited to, Unfair, Deceptive, and Abusive Acts or Practices (UDAAP), Truth in Lending Act (TILA), Truth in Savings Act (TISA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Servicemembers Civil Relief Act (SCRA), Military Lending Act (MLA), etc.</li><li>Knowledge of Compliance risk management processes including governance, regulatory change management, risk assessment (also UDAAP and fair lending risk assessments), testing, monitoring, training, reporting, and complaints management</li><li>Prior experience working at a Big Four / G-SIB</li><li>Bachelor’s degree or equivalent</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential issues and potential solutions to close gaps</li><li>Effectively oversees multiple audits, projects and portfolio, setting direction, and developing team capabilities</li><li>Guides the team in applying critical thinking to evaluate potential risks and how to translate these considerations into evidence and risk-based insights</li><li>Guides team in applying control theory and professional auditing practices across the full audit lifecycle, including design and evaluation of control frameworks</li><li>Stays abreast and cascades in-depth knowledge of current trends, new developments, regulations, technologies, and best practices in the auditing profession, banking industry, and area of specialization to teams, peers, and leaders</li></ul>Preferred Qualifications<ul><li>Master’s or equivalent degree in Accounting, Auditing, Compliance, Risk Management, Business, or other related field of study</li><li>Knowledge of and experience with other enterprise / operational risk management processes including regulatory exam management / regulatory affairs, issues management, new product approval, third-party / vendor risk management, etc.&nbsp;</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM))</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Audit Director - Consumer Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.The Financial Analyst of Asset-backed Securitization (“ABS”) is a key position within Global Treasury Controllership. ABS provides one of the primary funding sources for American Express. American Express periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.&nbsp;The ABS Controllership team is responsible for the accounting, cash management, controls, and SEC &amp; Trust Investor reporting requirements to help support this vital funding source for American Express. The team is committed to excellence, talent development, encouraging work/life balance, and timely recognition of team members. This position will perform accounting, reporting, and analysis for the ABS Trusts. The ABS Analyst will be responsible for the key deliverables for the trusts, including daily settlement activity and the monthly reporting.Responsibilities include:<ul><li>Perform cash settlement activities within the ABS system (ABS Suite+), including but not limited to daily cash settlement</li><li>Perform accounting activities, including daily accounting, ABS model updates, documentation of key processes, and balance checks</li><li>Prepare monthly trust servicer report within ABS Suite+, and responsible for the filing</li><li>Perform reporting activities, including regulatory submissions, intercompany balance reporting, financial submissions, SEC reporting, and monthly reconciliations</li><li>Ensure a strong internal control environment including SOX and other controls &amp; compliance</li><li>Provide support for automation of ABS processes, and become SME for ABS Suite+ to support business initiatives / key projects</li><li>Provide monthly and ad-hoc data submission to the business and Finance leadership in a standardized and intuitive manner</li><li>Support automation of ABS processes, and the evolution of optimization and standardization for the asset-backed securitization process including working closely with treasury, legal, technology, Bank and other business partners</li></ul>Minimum Qualifications:<ul><li>High level of proficiency in Excel and PowerPoint</li><li>Bachelor's degree in accounting or relevant work experience</li><li>Ability to articulate complex ideas with brevity, simplicity and impact</li><li>Flexibility to effectively function in a fast-paced environment, high energy team player</li><li>Excellent communication skills with an innate ability to interact at all levels of the organization</li><li>Confidence to ask questions, develop a point of view, and voice an opinion in meetings with senior executives</li><li>Motivated self-starter able to operate on multiple, confidential, diverse fronts simultaneously, with attention to detail</li><li>Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis from multiple points of view, decision analysis and support skillset required</li></ul>Preferred Qualifications:<ul><li>Experience with ABS (Asset Backed Securities)</li><li>Strong understanding of card economics</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the Analyst level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses are on resolution of complex problems, conducting analyses, recommending changes to policies, and establishing procedures that affect immediate organization.How will you make an impact in this role?<ul><li>Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.</li><li>The successful candidate will serve a key role on the Fraud Servicing Strategy and Capabilities team within Fraud Risk Management. The incumbent will&nbsp;drive change through the development of servicing strategies and capability enhancements with the primary objective of reducing fraud losses while enabling continued billed business. This will require expertise in pulling, analyzing, and concisely summarizing big data. The role will also have multiple cross functional responsibilities requiring cohesive collaboration and communication with colleagues in Fraud Operations, Fraud Strategy, Fraud Capabilities, Global Commercial Services, and Product Development.</li><li>Controlling fraud losses while promoting a positive customer experience is a balancing act. Project management with the ability to pivot when necessary is needed to execute deliverables on time. The incumbent will need to be able to define problem statements and keep a customer-focused mindset while conducting E2E case reviews, ultimately translating findings into action plans that reduce fraud while improving customer experience.</li></ul>Job Responsibilities:<ul><li>Develop and support the implementation of fraud risk management strategies including the design of customer communication strategy and Point-of-sale controls</li><li>Lead the design and execution of the risk capabilities required to support new process enhancements</li><li>Create and review portfolio MIS. Conduct regular case reviews to identify opportunities and drive effective risk strategies</li><li>Partner with Decision Science, Fraud Servicing and Operations, Risk Capabilities, and other Risk strategy teams to build effective fraud servicing controls to mitigate losses&nbsp;</li><li>Minimum Qualifications</li><li>Successful candidate should possess minimum of 1 year of experience in Risk Management in the card industry or a Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, Finance, Business Analytics or related fields.</li><li>Preferred&nbsp;Qualifications</li><li>Ability to use SQL, Python /MLS or other programming languages to draw insights from big data&nbsp;</li><li>Extensive knowledge in Microsoft Suite (Excel and PowerPoint)</li><li>Strong interpersonal, written, and verbal communication skills</li><li>Highly motivated individual with excellent problem-solving skills</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Sr Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Finance Data Science and Analytics organization is seeking a Manager to join the CMV &amp; Analytics team dedicated to investment support for our US Commercial business. The primary responsibility of this role will be to own the Cardmember Value [CMV] process for SBS Cobrand Prospect acquisitions.How will you make an impact in this role?The focus of this role will be to deliver data-driven analytics to inform the optimal allocation of our investment resources for US Commercial Cards. This includes owning the behavioral forecasting used for the semi-annual CMV Refresh process, ad-hoc analytical projects to evaluate performances of specific Marketing campaigns, and working with partner teams to improve the operational flow and technological capabilities used within the forecasting process, while also strengthening the governance supporting the process.The ideal candidate will bring a unique balance of strong analytical skills combined with sophisticated communication skills. They will play a key role in shaping our Marketing investment strategy by providing the analytical rigor required to ensure US Commercial makes informed decisions to drive accretive profitability while increasing investment efficiency.Minimum Qualifications:<ul><li>Bachelor's degree in finance or related field&nbsp;</li><li>Exceptional data analytic skills</li><li>Link data outputs to applied business solutions and recommendations</li><li>Ability to communicate complex ideas into actionable insights for senior audiences</li></ul>Preferred Qualifications:<ul><li>Working knowledge of SQL, Python, and TM1</li><li>Ability to build relationships across a variety of stakeholders with the capability to influence people across all levels of the organization</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite.GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes, Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking an experienced Director, External Fraud Risk Oversight (2nd LOD), to join our Financial Risk Management (FRM) function within GRC. The successful candidate will be part of the External Fraud Risk management 2LOD team, and will understand Fraud, Operational &amp; Compliance risks within the Banking and payment industry, have strong analytical skills, and the ability to influence and collaborate with stakeholders across the organization. Responsibilities include building and leading a world class team of fraud risk oversight professionals to support and analyze different facets of fraud risk to AXP, and assist in the identification, measurement, monitoring, and management of fraud risk, &nbsp;ensuring compliance with regulations and internal policies, and oversight of controls and processes in managing External Fraud Risk. The incumbent will lead a team of risk professionals in US who will be responsible for identifying, measuring, monitoring, and reporting on External Fraud Risk.Key Responsibilities<ul><li>Manage the policies and standards for the External Fraud Risk Function for American Express.</li><li>Lead independent oversight on first and third-party fraud risks across business processes and products, including independent oversight on non-model tools used in fraud risk management.</li><li>Direct independent risk assessments and reviews to identify, assess and monitor External Fraud Risk.</li><li>Support the next-gen and transformation of control testing and monitoring for External Fraud Risk, ensuring that the level of exposure to potential fraud risks remains within an acceptable risk appetite. –</li><li>Identify key / leading risk indicators and guardrails that help inform and define the risk appetite for external fraud risk</li><li>Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First line of defense (1LOD).</li><li>Lead an analytical team, providing guidance to design and build comprehensive and complete control testing for fraud risk.</li><li>Perform advanced data analytics to identify trends, composition, leading indicators, and outlook across external fraud risk.</li><li>Support the creation of dashboards and other reporting, and provide regular updates to Senior Management, the Board and the Regulators on an ongoing basis.</li><li>Build and maintain effective relationships with the Business, Control &amp; Risk partners, providing strategic fraud risk advisory and support their strategic priorities.</li><li>Foster a culture of fraud risk management awareness and accountability across the organization.</li><li>Collaborate effectively with key stakeholders and partners to ensure regulatory compliance and manage regulatory relationships and exams for safety &amp; soundness related regulations.</li></ul>Minimum Qualifications<ul><li>10+ years of experience in fraud or operational risk management in the Banking or Payments industry.</li><li>Established Fraud subject matter expertise with a robust understanding of fraud risk, industry standards, regulatory requirements, risk mitigation practices, and the ability to collaborate with other financial crime disciplines.</li><li>Ability to think strategically and align fraud risk management with organizational goals and regulatory obligations.</li><li>Effective leadership ability to credibly challenge and influence stakeholders.</li><li>Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Robust analytical skills, including a proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.</li><li>Strong regulatory engagement and communication skills.</li><li>Ability to guide &amp; develop a team of risk professionals and work independently across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.</li><li>Rigorous and analytical approach to problem-solving, decision-making, prioritization and &nbsp;collaboration across teams/geographies.</li><li>This role is required to be on-site 3 days a week.</li></ul>Preferred Qualifications<ul><li>Degree in a quantitative field (e.g., Business, Computer Science, Economics, Engineering or Mathematics) is highly preferred.</li><li>Prior experience in risk management oversight functions (2nd LOD).</li><li>Specialized training in operational risk management and / or payments.Guardian</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, External Fraud Risk Oversight

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>This is a highly visible role, where you will be influencing change across a global organization, standing up a best-in-class operating model, and working with partners across all levels of Technology and Product.</li><li>Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action.&nbsp; You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.</li><li>Responsible for the International Consumer Issuing Portfolio, the Portfolio Manager will report directly to the Director of the Global Consumer Portfolio and will work with senior Technology and business leaders to manage the Investment for the International Consumer Portfolio.</li><li>The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, executive presentation experience, and the ability to build and leverage positive relationships with the team and partners.</li></ul>Key Responsibilities Include:&nbsp;<ul><li>Partner with the Portfolio Director to help define, plan, and build the technology investments for the International Consumer Portfolio.</li><li>Manage day-to-day Portfolio activities such as financial modelling and data trending, risk identification and mitigation.</li><li>Drive delivery by creating and maintaining a comprehensive view of the organization’s tech investments.</li><li>Build strong partnerships with technology, product, finance, and business stakeholders to maintain and deliver against technology roadmaps.</li><li>Design, socialize, and implement portfolio insights standards to support senior leaders in actively managing portfolio risks, and identifying mitigation actions which may be required.</li><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and status.</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration, Finance, or another related field.</li><li>5+ years Portfolio or Program Management experience and leading complex strategic or transformation initiatives in a large technology organization.</li><li>Strong communication skills with ability to mediate and influence without authority, advanced or expert Excel, PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.</li><li>Excellent at building relationships and inspiring others.</li><li>Must be a team player and able to work collaboratively with and through others.</li><li>Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.</li><li>Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through.</li><li>Excellent attention to detail and understanding of the big picture.</li><li>Ability to execute and maintain high performance under tight timeline.</li><li>&nbsp; &nbsp;Ability to influence others and move toward a common vision or goal.</li><li>Flexible and adaptable; able to work in ambiguous situations.</li><li>Organized with a natural inclination for planning strategy and tactics.</li><li>Problem solving and root cause identification skills.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of software development processes and Agile methodologies; experience with modern approaches preferred.</li><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.</li><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager, Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. The Executive Administrative Assistant will provide comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, and will be highly communicative and intellectually curious, contributing positively to the team culture. Key Responsibilities: But not limited to<ul><li>Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.</li><li>Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.</li><li>Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.</li><li>Assist with onboarding new colleagues.</li><li>Prepare, review, and process expense reports in compliance with company T&amp;E policies.</li><li>Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, agenda and relevant contact information.</li><li>Process Ariba, Amazon orders and other invoices.</li><li>Liaise with IT helpdesk for technical support as needed.</li><li>Support special ad hoc projects as assigned</li></ul>Minimum Qualifications: &nbsp;<ul><li>Previous experience in a wide range of administrative tasks.</li><li>Excellent organizational, administrative, and interpersonal skills.</li><li>Proficiency in managing complex calendars and coordinating meetings with internal and external parties.</li><li>Expertise in planning and arranging domestic and international travel.</li><li>Strong sense of integrity, capable of handling confidential and sensitive information with discretion.</li><li>Self-starter with the ability to work independently.</li><li>Exceptional written and verbal communication skills.</li><li>Attention to detail and ability to follow up in a timely manner.</li><li>Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.</li><li>Positive, solution-oriented attitude and reliability.</li><li>Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.</li></ul>Preferred Qualifications: &nbsp;<ul><li>Preferably, a strong working knowledge of American Express Company processes and internal systems (e.g., My info, Reserve &amp; Concur). </li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Comms &amp; MarTechExperiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation &amp; execution; and developing best-in-class products &amp; processes which modernize the end-to-end marketing ecosystem. Each year, ECMX helps its business and marketing partners across the enterprise launch more than 28,000 marketing campaigns worldwide.The Marketing Compliance Review (MCR) team within ECMX is responsible for consulting with marketing content creators, helping them develop effective and compliant communications and reviewing and approving these communications to ensure they comply with all applicable regulations, legal requirements, Brand guidelines and internal policies.The MCR team is seeking two Analysts to support the growing Global Dining business portfolio.&nbsp;How will you make an impact in this role?<ul><li>Work with the Global Dining team to review and evaluate our marketing messaging against legal, regulatory and Brand risks. Work with these clients and stakeholders to propose creative solutions to deliver compelling marketing messages that minimize risk.</li><li>Apply creative review expertise and experience with an emphasis on Unfair, Deceptive, Abusive Acts or Practices (UDAAP), claim and disclosure evaluation and net impression.</li><li>Partner with business clients to ensure messaging meets business objectives and compliance standards.</li><li>Provide timely, clear feedback on messaging to support speed to market in a dynamic environment.</li><li>Work with ever-changing priorities - and a flexible schedule - to deliver marketing and customer messaging in a fast-paced event-driven and social media-heavy marketplace.</li><li>Identify and implement review process enhancements to drive efficiencies and agility.</li></ul>Minimum Qualifications:<ul><li>2 + years of marketing/advertising review experience</li><li>2+ years in a Compliance, Legal and/or Quality Assurance role</li><li>Bachelor’s degree preferred or equivalent work experience.</li><li>Prior experience with Social Media Marketing a plus</li><li>The ability to have a flexible schedule to help meet business needs with ever changing priorities.</li></ul>Preferred Qualifications:<ul><li>Experience in marketing review with the ability to interpret and apply advertising laws and regulations in a practical, common-sense manner.</li><li>Ability to think critically and to help develop clear, concise offer, product and dining messaging.</li><li>Comfortable collaborating with others to drive both the review process and messaging efficiencies.</li><li>Extreme attention to detail and organization with the ability to retain decisions/agreements accumulated over time and to enforce them with confidence in future offer messaging.</li><li>Strong partnership skills and strong customer focus with emphasis on consultation and collaboration to achieve results.</li><li>Ability to communicate clearly and persuasively, in both written and oral format.</li><li>Ability to work both independently and collaboratively to identify and strategically pursue business objectives and process enhancements.</li><li>Ability to manage multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment.</li><li>Proven ability to develop and maintain strong working relationships with business clients, stakeholders and colleagues.</li><li>Capacity to be agile, open-minded and confident when evaluating, proposing and implementing new strategies and processes.</li><li>Strong work ethic and personal accountability</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? As a Technical Project Manager on our diverse tech team you will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.&nbsp; In this role you will actively drive processes and execution as part of the Merchant Data Products Delivery. Directly support and lead engineering teams’ agility by demonstrating Agile/Scrum concepts and principles to support successful business outcomes.&nbsp; Responsibilities include, but are not limited to:<ul><li>Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.</li><li>Drive team/release level processes demonstrating servant leadership coupled with domain knowledge and technical acumen.</li><li>Facilitate Sprint planning meetings and other Scrum ceremonies with delivery team.</li><li>Ensures dependency alignment across teams.</li><li>Execute the Program Increment (PI) objectives to support the strategy, vision, and road map</li><li>Ensure value is achieved by the team on behalf of end users.</li><li>Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.</li><li>Support product owners by ensuring backlog refinement and readiness.</li><li>Collaborate with other Technical Project Managers (TPM) to coordinate cross-team dependencies and other teams within the organization.</li><li>Create metrics driven insights into the delivery and execution of the team using relevant team level metrics. Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.</li><li>Support and encourage innovation through continuous exploration.</li><li>Drive Agile team objectives.</li><li>Provide visibility into gaps, issues, risks, and opportunities across Agile teams.</li><li>Measure user story execution</li><li>Coach teams to embrace the Technology SDLC process, Agile values, principles, and practices, and actively inspire teams to reflect and improve their delivery capacity Minimum Qualifications:&nbsp;</li><li>Bachelor’s degree in technology related subject area or equivalent experience required.</li><li>8+ years of technical project management experience.</li><li>Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality.</li><li>Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing.</li><li>Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners&nbsp;</li><li>Ability to deliver complex software iteratively and with quality.</li><li>Experience using Rally delivery management platform is required.</li><li>Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices.</li><li>Experience managing multiple initiatives, priorities, and teams.</li><li>PMI Certification is a plus.</li><li>Scrum Master Certification is a plus. </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Technical Program Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.This person is responsible for providing credible challenge to US &amp; International consumer and small business new accounts, limit management, customer management, and collections risk strategies and processes within AMEX. The candidate should have experience in credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations and guidance.The incumbent will report to the Director, Global Credit Risk Oversight.Key Responsibilities:<ul><li>Help implement remediation for credit and enterprise gaps as identified in project Guardian</li><li>Provide analytical support for Credit risk policy and Standards for new account and limit management &amp; customer management and collections</li><li>Review large strategy approvals requiring senior management and committee approvals</li><li>Conduct independent reviews of the consumer &amp; small business risk processes and strategies</li><li>Prepare risk appetite framework metrics along with other risk assessment files</li><li>Own Exceptions and Smart Monitoring KRIs and action appropriately. Produce, analyze and publish functional and exception monitoring MIS</li><li>Monitor concentrations in the consumer &amp; small business portfolios and recommend actions to mitigate risk</li><li>Identify emerging risks by tracking macroeconomic and markets trends</li></ul>Experience and Background:<ul><li>Credit risk management experience or a similar role;</li><li>Strong analytical skills and business acumen with a risk-reward control perspective;</li><li>Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python);</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders;</li><li>Demonstrates the courage to challenge the status quo;</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure;</li><li>Proven ability to collaborate with colleagues across the Company;</li><li>Self-starter with natural curiosity to solve problems;</li><li>Advanced degree in quantitative field is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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