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<h3>Job Description:</h3>Chapter Leader, Fidelity Health Digital TechnologyThe RoleThe Chapter Leader, Fidelity Health Digital Technology is responsible for leading across all Fidelity Health’s products as a trusted advisor, providing direction and guidance on all aspects of the Digital technology delivery. Working with business stakeholders, executive leadership and agile development teams, you will lead a team of chapters leaders in the delivery of technology projects, engineering best practices and defining a digital strategy to meet the business vision. This is a blended role, requiring a combination of leadership, mentoring skills alongside deep technical expertise.The Expertise and Skills You Bring <ul><li>Bachelor’s or master’s degree in a technology-related field (e.g. Engineering, Computer Software, etc.)</li><li>10+ years of software development experience with increasing leadership responsibilities</li><li>Ability to define a digital technology vision, strategy and solutions to align with business priorities.</li><li>Strong business insight and ability to recommend technical solutions to achieve desired business outcome</li><li>General knowledge of the Healthcare industry is a plus</li><li>Exceptional communication skills with the ability to convey technical ideas clearly to both technical and non-technical audiences.</li><li>Strong interpersonal skills with a collaborative mindset to work seamlessly across organizational boundaries.</li><li>You exhibit strong cross-functional leadership and collaboration skills to navigate a matrixed environment with a range of priorities and perspectives</li><li>You are comfortable leading, advising, and empowering team leaders and members</li><li>You lead leaders in all aspects of performance management, goal setting, coaching, development, and engagement</li><li>You are skilled at running a highly diverse, non-co-located agile organization</li><li>Your knowledge of web/mobile architecture, trends, and emerging technologies supports your desire to experiment and work with the latest technologies</li><li>You understand the end-to-end development lifecycle and have proven results implementing DevOps, Automated Testing and Continuous Delivery practices across Web and Mobile frameworks and languages such as Swift, Kotlin, Angular, and Java</li></ul>The TeamOur team builds outstanding digital experiences for Fidelity Health customers. We focus on crafting rich and compelling experiences using the best application design guidelines by way of robust tooling to provide healthcare benefits and management. We work in a collaborative, fast-paced environment and are committed to advancing a digital strategy to the delight of our customers.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Company OverviewAt Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Chapter Leader, Fidelity Health Digital Technology

<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Site Reliability Engineering

<h3>Job Description:</h3>Senior UX Designer The Role Fidelity Investments is looking for a Senior User Experience Designer with experience working in web and mobile channels, who is passionate about their craft and excited to explore the opportunities that conversational AI technology presents for making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are customer centered, data-focused, collaborative, and iterative. The organization deeply values modern design thinking and problem-solving. . The Expertise and Skills You Bring <ul><li>Experience </li></ul><ul><li>4-6+ years of UX or related experience is preferred </li></ul><ul><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, information systems design, or human factors is preferred </li></ul><ul><li>Experience working on agile teams delivering value in digital products preferred </li></ul><ul><li>Experience working in multi-product environments is preferred </li></ul><ul><li>Experience running and/or using research to support evidence-focused design decisions preferred </li></ul><ul><li>A digital portfolio we can review online is required </li></ul><ul><li>Skills </li></ul><ul><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, front end development, strategic design methods (such as design thinking), user research, or writing </li></ul><ul><li>Ability to design across all channels including web, native and conversational </li></ul><ul><li>Effective communication as a writer, presenter, storyteller and facilitator; equally at ease speaking with developer partners or executives </li></ul><ul><li>A foundation of development knowledge, both web and mobile, bonus for experience with vibe-coding, or NLU/NLP. </li></ul><ul><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li></ul><ul><li>Partnering with user research to understand the customer problems to tackle </li></ul><ul><li>Ability to work closely with data scientists and cognitive engineers on AI problems and capabilities </li></ul><ul><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li></ul><ul><li>An unwavering curiosity to ask why </li></ul><ul><li>Design brings you happiness </li></ul><ul><li>Senior UX Designers typically: </li></ul><ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li></ul><ul><li>Help define the design work and deliver business outcomes on the product team </li></ul><ul><li>Consult with the product owner to help inform product strategy </li></ul><ul><li>Contribute to the culture of the UXD group </li></ul>The Team This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. #UXDesign #UXHiring COVID Work Policy (exclude if role is 100% remote) Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic (exclude if role is 100% remote) Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior UX Designer, AI Product Design

<h3>Job Description:</h3>The TeamFidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Development Analyst to drive the development of software solutions for its business-critical Executive Services Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment.As a principal SDA, your primary role will be to understand and analyzing emerging business requirements, translate is to a modern solution design. You will assist and work with architects and engineers to help deliver the solution into production. You will be expected to quickly gain understanding of the business needs and collaborate with the domain and solution architects to define and implement the next generation platform for the Executive Services.The Expertise and Skills You Bring<ul><li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering</li><li>Extraordinary problem-solving skills dealing with complex systems design</li><li>10+ years of Analysis and solution design in Java, Oracle and CRM environments</li><li>3+ years of solutioning and coding experience with one or more of the following: <ul><li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.)</li><li>Oracle PL/SQL development</li><li>Reporting and Analytics platforms like Snowflake</li></ul></li><li>Experience with deploying solutions using REST API development</li><li>Proven technical design, analysis, and problem-solving skills</li><li>Strong understanding of Data Structures and design patterns</li><li>Strategic thinking and critical problem-solving skills</li><li>Experience in building/ deploying highly automated, scalable and maintainable platforms and solutions.</li></ul>Responsibilities<ul><li>You will help analyze business and technical requirements to design effective Executive Services platform and solutions that can evolve and scale to meet business needs</li><li>You will define product solutions by working directly with business and product teams</li><li>Evaluate existing systems and recommend enhancements or replacements to ensure the systems complies to Fidelity technology and security standards, and meets the business needs</li></ul><ul><li>You will actively promote good engineering practices and standards</li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business</li><li>You will contribute to continuous process improvement initiatives</li><li>You will perform code reviews, unit testing, and integration testing using Open Source frameworks.</li><li>Coordinate with scrum master’s to ensure timely delivery of software solutions</li><li>You will proactively lead process and technology improvement initiatives</li><li>You will mentor junior team members</li></ul>The Value You Deliver<ul><li>Understand and execute on the product vision and chapter goals</li><li>Help strengthen the culture of innovation further by setting examples</li><li>Find creative ways to get things done, and do them right</li><li>Champion a culture of best-in-class software engineering practices</li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest</li><li>Help maintain a high level of integrity</li><li>Take ownership and accountability for determining what needs to be done</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems & Design Analyst (Strategic Delivery, SQL, APIs)

<h3>Job Description:</h3>As a Senior Data Engineer, you will utilize your strong Cloud with scripting experience to develop solutions in support of FFIO's development squads. This position involves working on an exceptionally talented team whose job is to build platforms and solutions in support of Fidelity’s cloud journey.The ideal candidate for this position will have a strong background in Snowflake, cloud technologies, and the ability to work in a fast-paced agile environment. They will be able to navigate and mange technical complexities while developing secure and scalable solutions for our customers.The TeamFFIO Snowflake Platform Engineering (PE) team is responsible to support, maintain and govern the platform. This will accelerate build-out of subject areas within Snowflake cloud platform, while ensuring appropriateadherence to Enterprise and Architectural standards. You will be a key member of the Platform Engineering team who is responsible for building tools and processes to advance the organization’s ability to use the public cloud for solving business problems.The Expertise You Have<ul><li>Strong working experience in Snowflake using stored procedures, streams, snow pipes, tasks, stages, storage integration, ingestion frameworks and tools etc.</li><li>Strong hands-on experience with requirements gathering analysis, coding, testing, implementation, maintenance, and review.</li><li>Extensive development experience using Python and other scripting languages (Perl, shell etc.)</li><li>Strong experience in AWS services, IAM, Build Automation &amp; Management, CloudFormation, CI/CD tools and implementing pipelines.</li><li>Proficient in using Amazon Web Services (AWS), extensive experience focusing on services like EC2, EKS, IAM, Lambda, Auto Scaling, KMS, Cloud Watch, CloudFormation, S3 and RDS.</li><li>Good hands-on experience on scheduling tools such as Airflow, Control M, Autosys scheduling tools.</li><li>Good hands-on experience with PL/SQL Oracle programming. (writing sql queries, stored procedure, functions, triggers etc.)</li><li>Strong experience with application Support &amp; resolving production issues.</li><li>Great customer support skills and adaptable to changing business needs.</li><li>Possessing exceptional technical and analytical skills with strong business knowledge.</li><li>Good project management, experience in Agile methodologies (Kanban and SCRUM), communication, and interpersonal skills.</li></ul>The Skills You Bring<ul><li>Intellectually curious and love learning new skills and capabilities, e.g., new Cloud services</li><li>Enjoy giving to the success of your team while solving difficult technical problems</li><li>Enjoy finding opportunities to innovate and take thoughtful risks to get things done faster</li><li>Truly client-obsessed and dedicated to understanding and learning about customer needs and requirements; both external and internal</li><li>Confident working in an agile environment</li><li>Providing support to the FFIO development community for the products and platforms built by Platform Engineering</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Data Engineer (Snowflake)

Title: Technical Trades Transition Coach &amp; Instructor
Employee Classification:&nbsp;Administrative Professional
Institution:&nbsp;Northeast State Community College
Department: Adult Education
Campus Location: Northeast State Community College at Kingsport
Salary:&nbsp;Up to $50,000
Job Summary
Reporting to the Program Director for Adult Education, the Adult Ed - Technical Transition Coach/Instructor will teach technical trades programs with Core Curricula which including safety, basic craft skills, power tool, shop tool and hand tool usage. Communication and construction drawings are also components of the Core Curricula this position will be responsible for teaching. In addition, electrical, welding or other trades related training programs are preferred. The Coach also works with students to ensure they are progressing through the program, completing benchmarks, and transitioning to postsecondary/training or job opportunities.
Job Duties
• Deliver NCCER Core field-specific lab training content to a diverse audience
• Deliver other technical trades programs as driven by customer needs
• Drive improvement in process effectiveness and efficiency
• Discuss students’ academic and career goals with them, and provide them with career advisement both in person and using various media tools (e.g., telephone, video conference, social media, texting, etc.)
• Work with students and their instructors to develop a learning plan that identifies the student’s current skill levels, the skill levels they need to meet their academic and career goals, and the instruction and training required to fill the skills gaps
• Assist adult education instructors to incorporate workforce preparation activities into instruction, and to provide instruction contextualized with career readiness and specific career pathways where possible
• Coordinate processes for student co-enrollment, referrals, and transitions between the adult education program and workforce partners and supportive service providers, including government and community-based organizations
• Coordinate opportunities for students to dual-enroll in postsecondary education or training programs, and ensure students take advantage of these opportunities
• Work with local employers to develop opportunities for adult education services to be provided at the workplace
• Promote adult education programs in the community and help businesses, workforce agencies, and other education organizations understand the benefits of adult education as a critical part of the training and employment pipeline
• Assist the Program director with administrative duties as assigned.
• Complete other assignments as directed by supervision.
Minimum Qualifications
• Specific NCCER Core Curricula experience for instruction material being delivered • Experience as a teacher in a vocational/technical construction or maintenance-related training program
Preferred Qualifications
• Valid NCCER certifications or other trades related certifications • Bachelor’s degree from an accredited institution • 3 years combined Industry or higher education experience • One (1) year of leadership experience in business or industry • Experience teaching Adult Education courses • Active Teacher's License • Previous teaching experience in skilled trades • Teaching Experience with welding, electrical, construction or other trades related programs. • Conversational ability or fluency in a second language 
Knowledge, Skills, and Abilities
• Technology Skills: MS Office skills, Word, Excel, Outlook; digital records management systems; general operating systems and data information systems • Capable of learning new technology and applying the new technology in the lab environment 
Physical Demands / Working Conditions 
• This position requires an individual to be self-directed with the ability to make sound decisions on their own. • Travel to satellite class locations as necessary • Ability to work nights and weekends as required

Motlow State Community College


      Technical Trades Transition Coach & Instructor
    

Title: Instructor of Nursing 12 Month (Term)
Institution:&nbsp;Volunteer State Community College
Job Summary:
This position is responsible for providing guidance, instruction and leadership to registered nursing students enrolled in the Associate of Applied Science Degree in Nursing program at the assigned program site. Assist with evaluation, scheduling, and advising of students. Provide classroom and clinical instruction to students enrolled in the AASN program utilizing team teaching methodology in an academic environment.
Job Duties:
Teach 38-42 hours per year via on ground, online, hybrid or web-enhanced modalities as assigned. Provide instruction in theory and clinical practice in one or more of the following nursing areas: Medical-Surgical, Women's Health-Mother/Infant, Mental Health/Psychiatric, Gerontology/Geriatrics or other nursing practice specialty. Instruction may include: Personal hygiene, client abuse, human sexuality, cultural diversity, ethnicity, nutrition (nursing, therapeutic aspects), pharmacology, legal, social and ethical aspects of nursing, nursing leadership and management. Participate in division activities associated with the instructional program. Communicate clearly with students and colleagues. Work effectively with traditional and non-traditional students including but not limited to the culturally and ethnically diverse. Demonstrate a willingness and commitment to extra-curricular responsibilities on behalf of the department of nursing, college and district. Participate in professional organizations related to nursing and teaching. Adapt to changes in the nursing program. Apply theories and principles of learning to instruction. Adapt instruction to the entry level knowledge and skills of students. Recommend course and program changes to the Division Dean when appropriate. Develop syllabi which meet college requirements and student needs. Use alternative instructional strategies where appropriate. Orient students to objectives and procedures before beginning instruction. Establish and communicate clearly defined grading procedures and standards. Use evaluations to revise and update content, objectives, and instructional strategies. Give examinations and other types of evaluations necessary to determine student level of performance and understanding. Keep students aware of their progress in the course. Perform record-keeping responsibilities related to teaching and advising. Respond in a timely fashion to all reasonable deadlines. Other duties as assigned.&nbsp;
Minimum Qualifications:
Minimum of a Master of Science Degree in Nursing from a regionally accredited college and at least 18 graduate semester hours in the discipline OR a Bachelor of Science Degree in Nursing from a regionally accredited college and actively enrolled in a Master of Science in Nursing program. Must be endorsed with appropriate credentials of and unencumbered RN licensure in the State of Tennessee, CPR certification for healthcare professionals, advanced preparation and experience in a nursing practice specialty. Minimum of three years related work experience as an RN. 
Preferred Qualifications:
Collegiate level teaching experience. One year teaching experience in a pre-licensure program. 
Knowledge, Skills, and Abilities:
Knowledge and/or experience using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively with a diverse faculty, staff, and student population. Proficient in Microsoft Office applications. 
Pay Rate: $57,536 - $71,920 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
The anticipated start date for this position is January 2026.


      Instructor of Nursing 12 Month (Term)
    

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: Under the supervision of the Head Coaches for Men’s &amp; Women’s Swimming &amp; Diving, the purpose of this position is to use athletics as a tool to educate college students. By using inter-collegiate competition and all activities related to such competition, this position serves as a teacher and mentor to help build student character, prepare students for a constructive and effective life, and teach valuable life lessons including work ethic; discipline; resilience; persistence; teamwork and selflessness; goal-setting and goal achievement; overcoming adversity; and leadership. This position typically influences student-athletes for their entire four years at Harvard and plays a key role in shaping their personal development.&nbsp;This position assists in planning, directing and coaching the men’s &amp; women’s inter-collegiate diving program. Typically works with all student-athletes in the program. May supervise other Assistant Coaches.This position plays a key leadership role for the diving program. Typically has a significant role as liaison with Athletics administrative departments. Requires experience coaching at the collegiate level or comparable experience, which may include coaching/teaching at the professional level. Particularly for sports that are more prominent on an international level than in the United States, comparable experience may include playing in a professional or other high-performance environment, such as for a national team or at the Olympic level.&nbsp;&nbsp;&nbsp;This is a one-year term position renewable at the discretion of the Head Coaches and the Athletics Director.&nbsp;Job-Specific Responsibilities: 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Athlete Team Management<ul><li>Assists Head Coach in developing, coordinating, and planning practices and competition to develop student-athlete skills and helps team perform at competitive levels.</li><li>Develops, coordinates and plans assigned portions of practices and game management consistent with Head Coach’s strategic vision.</li><li>Analyzes video to scout opponents and develop strategies for team development.</li><li>Executes a student-athlete talent recruitment plan and retention strategy consistent with values of excellence and inclusion.</li><li>Effectively leads and communicates with students by generating enthusiasm for the team through credible coaching.</li><li>Supports culture of education through athletics. Assists in academic integration with team.</li></ul>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Operational Complexity<ul><li>Assists in the development and execution of team strategy, logistics and operational direction.</li><li>Operates within budget.</li><li>Maintains compliance with University, Ivy League, NCAA and other rules and regulations.</li><li>Coordinates with less-experienced coaches in implementing objectives.</li><li>Participates in professional development activities; follows trends and embraces innovation opportunities.</li><li>Assists Head coach in problem resolution.</li><li>Requires the ability to communicate effectively with the Head Coach and athletics administrators.</li></ul>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communication &amp; Influence<ul><li>Assists Head Coach in maintaining and building viewership, and maintaining and creating positive media interest, consistent with the applicable sport.</li><li>Supports the Head Coach in influencing public interest where applicable. 
&nbsp;</li></ul>Working Conditions: <ul><li>Evening and weekend work required.</li><li>Frequent travel required.</li><li>Job requires work in extreme environmental conditions, including extreme heat and cold, rain, and high levels of noise.</li></ul>Work Format:&nbsp;On-sitePhysical Requirements: <ul><li>Must be able to lift equipment associated with the sport.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree or equivalent relevant experience</li><li>Minimum of 5 years of coaching diving and/or diving experience at the collegiate, national, professional, or Olympic level.</li></ul>Additional Qualifications and Skills: <ul><li>Requires substantial mastery of sport-specific knowledge and relevant issues.</li><li>Understands the philosophy, principles and policies of college athletics (including the University Conflict of Interest and Commitment policy).</li><li>Requires moderate management and leadership knowledge.</li></ul>Certificates and Licenses: <ul><li>Valid driver's&nbsp;license needed.</li><li>CPR and First Aid required.</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp; 4/30/26</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable):&nbsp; N/A</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal,&nbsp;Motor Vehicle Record</li><li>Other Information:&nbsp;&nbsp;All formal offers will be made by FAS Human Resources.NOTE&nbsp;- this role is&nbsp;not&nbsp;eligible for Paid Time Off (PTO)</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Diving Coach

This position is responsible for collecting and resolving active customer accounts that have become delinquent. This position reports to the Collections Supervisor. This individual will primarily interact with delinquent customers, third party references or contacts, and repossession agencies assigned to recover vehicles on delinquent accounts. This individual also interacts internally with other AN Finance department in the course of arranging repossessions, delinquency management, and loss (charge off) administration. The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AN Finance policies and procedures and all state and federal regulations. This position requires working a variable schedule, which will include late evening and occasional weekends, as directed by management. The compensation for this position includes a potential monthly bonus based on delinquency, roll rates, and net losses.<ul><li>Handle inbound/outbound collection calls in a professional manner.&nbsp; Reviews open accounts for collection efforts.&nbsp; Maintains good customer relations with borrowers, and effectively solves problems in an effort to resolve account delinquency and prevent losses.&nbsp; Identifies issues attributing to account delinquency and review with supervisor as needed.</li><li>Make outbound contact attempts with delinquent customers by telephone, email, chat, and texting to negotiate acceptable payment arrangements with delinquent customers.</li><li>Collect customer payments in accordance with payment due dates.&nbsp; Provide timely follow-up on payment arrangements.&nbsp; Follow and maintain policies and procedures in all aspects of the position.&nbsp;</li><li>Handle inbound contacts from customers involving a variety of issues, including delinquent payments and general inquires.&nbsp;</li><li>Negotiates account resolution and accurately input and document actions within the collections system, while maintaining company performance and productivity standards.&nbsp; Maintain and update customer demographic and employment information on a regular basis.&nbsp;</li><li>&nbsp; Perform skip-tracing activity on delinquent accounts for potential leads on customer or vehicle location.</li><li>Maintain or exceed production standards as established by management for accounts worked, conversion rate, kept rate, dollars collected, % now due, delinquency, roll rates and net losses.</li><li>Escalates risk issues to management, as appropriate.</li><li>Essential Knowledge, Skills and Licenses</li><li>Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.</li><li>Must demonstrate superior listening skills</li><li>Proficient in the use of computer systems, including loan servicing systems, Strong skip-tracing techniques, including proficiency in the utilization of external data sources.</li><li>Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act.</li><li>Ability to organize various tasks and prioritize workloads while managing to deadlines.</li><li>Self-motivated, comfortable working independently, with strong attention to detail.</li><li>Bilingual in English and Spanish is preferred but not required.</li></ul>Education and/or Experience<ul><li>High school degree or GED is required.</li><li>Previous experience in the consumer financial services industry is preferred but not required, and automobile financing experience is preferred but not required.</li><li>3 years consumer debt collection and skip tracing experience</li></ul>Machines, Office Equipment and Software<ul><li>Web navigation and/or web-based software applications.</li><li>Personal computer: Microsoft Word, Excel, Power Point and Outlook.</li><li>10-key calculator and QWERTY keyboard skills.</li><li>Copier, faxing &amp; other general office equipment.</li></ul>Physical Demands<ul><li>Continuous use of personal computer/monitor/keyboard.</li><li>Physical Demand: None. Amt./Frequency: N/A</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Loan Counselor II

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts. Job Responsibilities: • Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency. • Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information. • Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate. • Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals. Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery Specialist Physical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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