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<h3>Job Description:</h3>Job Title – Lead- Operating Systems ProgrammingOpportunity for a Mainframe z/OS Principal Operating Systems Programmer to support break fix, maintenance, service improvement and Business and infrastructure project delivery.The Purpose of This RoleThe Mainframe Storage group provides a variety of services related to (z/OS) systems at Fidelity. Those services might include but are not necessarily limited to: Basic technology and infrastructures:<ul><li>Computing systems, <a href="http://itcompetency.fmr.com/comlibry/applications.aspx" target="_blank">applications</a>, and languages,</li><li>Data structures, databases, files, and I/O,</li><li><a href="http://itcompetency.fmr.com/comlibry/System_Administration.aspx" target="_blank">System Administration,</a></li><li><a href="http://itcompetency.fmr.com/comlibry/Network.aspxl" target="_blank">Network,</a>*</li><li><a href="http://itcompetency.fmr.com/comlibry/Network_Administration.aspx" target="_blank">Network Administration,</a>*</li><li><a href="http://itcompetency.fmr.com/comlibry/Hardware.aspx" target="_blank">Hardware,</a></li></ul> Business knowledge:<ul><li><a href="http://itcompetency.fmr.com/comlibry/Business_and_IT_Functional_Knowledge.aspx" target="_blank">Business and IT functional knowledge</a>,</li><li><a href="http://itcompetency.fmr.com/comlibry/IT_Trends_and_Emerging_Technologies.aspx" target="_blank">IT trends and emerging technologies</a>,</li><li><a href="http://itcompetency.fmr.com/comlibry/Collaboration_and_Relationships.aspx" target="_blank">Collaboration and relationship management,</a></li><li><a href="http://itcompetency.fmr.com/comlibry/Operational_Excellence.aspx" target="_blank">Operational excellence;</a></li></ul>The Value You Deliver<ul><li>1 High level language (other than REXX), examples are SAS/Easytrieve/Java/ISPF Dialogs/Cobol/Assembler.</li><li>Basic REXX knowledge (modifying existing programs) .</li><li>ISPF/TSO structures (ALTLIB, LIBDEF, MENU, REXX usage for product invocation).</li><li>Coding new IVPs, which may include the use of an IVP REXX checking routine.</li><li>Understanding of AUTOIVP/FIDDASH/FIDCLONE/AUTOSTAGE functionality.</li><li>Use of jChange for change processing.</li><li>Understand the IPL Process/Flow from the LOAD Address/LOADPARM through IVP5.</li><li>Overview of the z/OS Storage Map, including 24/31/64, the “16MB line” and “the Bar”.</li><li>Participate in the MOC rotation.</li><li>Full problem resolution – Open issue, diagnose, fix (for less critical problems).</li><li>DR understanding.</li><li>Resolve health Checker issues.</li><li>Basic SLIP processing (set slip for abend, display slip, enable, disable and delete commands).</li><li>Install less complex OEM products.</li><li>Become SME for 2 products (IBM or Non-IBM).</li><li>Become secondary SME for 5 additional products (means some knowledge)</li><li>Basic SMP/E knowledge.</li><li>Increased diagnostic skills, understanding abend and wait state code, appreciation of the PSW.</li><li>Understand PARMLIB naming convention standards.</li><li>Understand and update common PARMLIB members.</li></ul><ul><li>IBM and other vendor Utilities to senior levels.</li><li>Intermediate OSS Standards – SYSPLEX &amp; LPAR naming conventions, DASD naming conventions, IBM/OEM SYSRES knowledge, Clone Rollout process, RES vs Non-RES considerations, dataset naming standards (TECH, MAINT, SYSx). </li><li>Able to initiate maintenance and follow an APAR or PTF through the entire life cycle.</li><li>Intermediate Diagnosis with available messaging.</li><li>Open problems with IBM (IBMLINK) and CA (Support Connect) and send diagnostic data (other vendors not reqd but nice to have).</li><li>Assist with the product installation of an OEM product, and perform, as the SME, product upgrade to new release or version preserving permanent records and documentation to standard.</li><li>Update OSS Sharepoint site in particular use of the OSS Turnover for search and creation of items.</li><li>Learn a few useful operator commands (20).</li><li>Understand and use Service Manager &amp; PPM.</li><li>Intermediate REXX knowledge (understanding more complex existing programs, write new programs).</li><li>Advanced level of diagnosis for wait state conditions and how to resolve them.</li><li>Advanced level of diagnosis for system ABEND codes and their relationship to SVCs.</li><li>Implement upgrades to existing products, with an understanding of what the product does and implications of new features/enhancements that could affect the current release.</li><li>Implementation of complex products and subsystem changes with little or no oversight.</li><li>Participate in the OEM Coordinator role.</li><li>Basic understanding of Logstreams (DASD/CF), including commands to display information.</li><li>Familiarity with IPCS, for DAE and SADUMP.</li><li>Overview of paging, how it works, RSM/VSM/ASM, Page Datasets (Common/PLPA/LOCAL).</li><li>Trace setting and gathering for GTF and Component Trace.</li><li>Advanced Slip settings (IF/SA/SB).</li><li>Diagnostic commands for XCF, GRS conflicts.</li><li>Increased understanding of PARMLIB members and their relationship, including Dynamic commands.</li><li>Advanced DUMP knowledge (issuing commands with and without automation).</li><li>Become SME for 5 products (IBM or Non-IBM).</li><li>Become secondary SME for 10 additional products (means some knowledge).</li><li>Intermediate SMP/E knowledge, diagnostics and debugging of issues.</li><li>Understand the IBM Hiper Process.</li><li>Install ServerPac for new Operating System (supervised).</li><li>Understand Shopz and SMP/E Internet Retrieval.</li><li>Basic USS and zFS knowledge including use of BPXMTEXT for message/codes lookup.</li><li>Understand HOOKJOB.</li><li>Understand, investigate and fix IVP errors.</li><li>Increase knowledge of the IPL process.</li><li>Knowledge of TCPIP</li><li>Knowledge in VTAM</li><li>Knowledge in Connect FTP,SFTP,Connect Direct</li></ul>The Skills that are Key to this roleTechnical / Behavioral<ul><li>Incident and Problem resolution in all LBG Mainframe z/OS areas</li><li>Contribute to Service improvement plans for Mainframe z/OS environments</li><li>Deliver Mainframe z/OS sysprog for Business projects</li><li>Lead improvement initiatives in the Mainframe z/OS technical area</li><li>Contribute to key Infrastructure delivery projects</li><li>Ensure Incidents and Problems are resolved in line with SD Service Assurance targets</li><li>Ensure processes and procedures are strictly adhered to</li><li>Raise Change records to fix hardware and software issues with the backup service</li><li>Work collaboratively across the wider Storage team to help develop, promote and implement process initiatives</li></ul>. The Skills that are Good To Have for this role<ul><li>Good verbal and written communication skills</li><li>Good interpersonal skills, ability to maintain good working relationships with India and onsite partner teams</li><li>Must be able to act as a team player as well as work independently</li><li>Adhere to all FIDELITY standard operating procedures (e.g. Change Control, Problem Management, etc)</li><li>Must be a quick learner and adapt to new tools and technologies</li><li>Project management capability would be an added advantage.</li><li>Provide 24x7 On-Call Support</li><li>Willingness to work off hours as per company standards</li></ul>How Your Work Impacts the OrganizationEI (Enterprise Infrastructure) India started operations in 2004 to help our partners take advantage of the global capability in providing operational support using the follow the sun model. Today the team covers multiple technologies in remote infrastructure support covering production, engineering, application and database support. EI India plays a key role in global workforce augmentation and supports all the EI verticals, including 24X7 operations in some areas. The team’s endeavour has been to provide increased value to our partners through operational excellence and innovation with a focus on stability.The Expertise We’re Looking For<ul><li>Bachelor’s degree</li><li>5+ years of technical experience in MF z/OS Support</li></ul>Location : ChennaiShift timings: 8.30 – 5.30/11.00 – 20: 00<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Lead- Operating Systems Programmer

<h3>Job Description:</h3>Principal Software EngineeringThe Purpose of This RoleAs a Principal Software engineer you will be applying your strong software engineering practices (implementation and validation) to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions. You will also be supporting your team in adopting best practices to ensure we are building the right product and we are building it right. Being technically competent is telling only half of the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our Culture Code that promotes leadership at all levels.The Value You Deliver<ul><li>Actively participate in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests,</li><li>Collaborate with team members on improving team's test coverage, release velocity and production health</li><li>Contribute to own entire features from concept to deployment working on cross-functional activities</li><li>Use your experience and knowledge to influence better software design, promote proper software engineering and bug prevention strategies, testability and security</li><li>Pro-active consulting in the definition phase about the non-functional requirements and its financial implications. </li><li>Provide technology alternatives to business problems and clearly explain the advantages, problems and side-effects of alternatives.</li><li>Ensure operability of technical architecture by partnering with the Enterprise Architects, project teams and taking responsibility for the technical design dispensations</li><li>Manage technology obsolescence of the product and aligning to enterprise directives</li><li>Identifying opportunities to bring emerging technologies/solutions to deliver innovative solutions to meet business objectives.</li></ul>The Skills that are Key to this roleTechnical<ul><li>Extensive experience in Java, JavaScript, Frameworks like Spring Core/MVC, Testing frameworks like JUnit/Mockito/Spring Test, Tools like Swagger/Git/Jenkins/uDeploy/Docker etc</li><li>Deep knowledge of Azure/AWS offerings and well versed with cloud based solutions design/architecture</li><li>Must have experience in designing Micro services and performance fine tuning of services</li><li>Understands and applies fundamental design principles behind a scalable, low latency, high throughput distributed application</li><li>Familiar with various design and architectural patterns and their application</li><li>Champions best practices for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack</li><li>Hands-on experience with Angular, Oracle, Serverless, SOA and Data integration tools</li></ul>Behavioral<ul><li>Be Collaborative: Work in partnership with the users, Architecture and Engineering teams to design, build and deliver end-to-end solutions. This individual will also help the fellow team members in ramping up on the new architecture and technology landscape</li><li>Be Creative: Promote and foster an environment of innovation to deliver new product solutions to market which help improve scale and efficiency, business growth and investment performance</li><li>Influence Others: In partnership with the delivery and engineering leads in US, Ireland and India, help advance and support product, delivery and technical practices<ul><li>Inspire Others: Demonstrate a deep passion for technology and financial domain and create an ability to tap into the creative minds of the engineering team</li></ul></li></ul>The Skills that are Good To Have for this role<ul><li>Exposure to Mainframe/C++ or other legacy tech re-platforming projects is desirable.</li><li>Experience in US Workplace investing, Stock Plan services domain.</li><li>You should have relevant experience working with Agile teams</li><li>You should have the effective influencing and communication skills to lead a high performing technology team. Comfortable working with cross-functional team members and promotes the notion of full stack engineers</li><li>You should have demonstrated ability to lead from front, motivate and empower your team to deliver the best</li><li>Exposure to emerging technologies like Blockchain, AI/ML, Data Analytics/Visualization, and Speech Recognition will be an advantage</li></ul>How Your Work Impacts the OrganizationWorkplace Investing (WI) helps millions of people save and invest through workplace savings plans. WI builds lifetime relationships with customers and provides employers with cost-effective, integrated employee benefit solutions. The company serves customers online, over the phone. WI business constitutes of four different product lines Defined Contribution(DC), Defined Benefits(DB), Health &amp; Welfare(HW) and Stock plan services(SPS).The Expertise We’re Looking For<ul><li>12+ years of IT experience</li><li>Location : Bangalore – Manyata / Chennai</li><li>Shift timings: 11am – 8pm IST. The working hours will be flexible so that the incumbent can provide adequate overlap with the US based squads and other stakeholders.</li></ul>Company OverviewFidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for nearly 70 years, Fidelity employs 45,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management &amp; Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully-functional unit at Chennai. To know more visit : <a href="https://india.fidelity.com/india/" target="_blank">FMR India</a><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Software Engineer

<h3>Job Description:</h3>The Role Seeking a Principal Software Engineer with superb mainframe technical and analytical skills to help maintain, enhance, and transform high volume production platforms in the Retirement Services Recordkeeping &amp; Operations domain of Workplace Investing Technology. Our mission is to enable millions of Fidelity customers to better prepare for retirement while delivering outstanding customer experiences. As part of this effort, you will engage collaboratively with systems and business partners to deliver high quality and innovative software solutions.As a principal software engineer, you will apply your skills in all aspects of various projects including design, development, and implementation. You should have a desire to gain an understanding of our systems and business, as well as providing leadership, guidance, and mentoring as needed to other team members.The TeamWe are an agile squad that is part of the Defined Contribution recordkeeping platform. Working together and with other squads, we deliver solutions to our customers by aligning the right skillsets to their most critical business priorities. The work is diverse, challenging, and provides for continuous learning and growth opportunities. The Expertise and Skills You Bring<ul><li>8+ years of software development experience with large mainframe-based systems.</li><li>BS/BA or advanced degree, or equivalent experience preferred.</li><li>Solid hands-on development skills in mainframe languages and technologies (Cobol, CICS, VSAM, JCL, utilities, FileAid, Endevor, debuggers, schedulers, etc.).</li><li>Proficiency with the DB2 database management system and database processing concepts.</li><li>Knowledge of native stored procedures is a plus.</li><li>Deploy and support software releases into production environments.</li><li>Strong knowledge of and experience with the overall testing process.</li><li>Any knowledge or experience in distributed technologies, cloud computing, and/or Java programming is a plus.</li><li>Ability to work with business partners to help define requirements and solutions.</li><li>Provide estimates and scoping for proposed projects.</li><li>Ability to perform detailed analysis for maintenance and enhancement projects, both batch and online.</li><li>Proven and strong interpersonal and organizational skills coupled with effective written communication skills.</li><li>Confidence to think and act strategically, share innovative insights, and offer creative solutions to deliver exceptional user experiences.</li><li>Embrace flexibility and shift focus to meet the most pressing customer/client needs.</li><li>You bring a growth mentality to work every day as you continue to learn new applications and technologies and are willing to share that knowledge with your fellow squad members.</li></ul>Salary Grade: 6<h3>Certifications:</h3><h3>Category:</h3>Information Technology

<h3>Job Description:</h3>The Role Seeking a Senior Software Engineer with superb mainframe technical skills to develop and maintain high volume production platforms in the Recordkeeping &amp; Operational Platforms domain of Workplace Investing Technology. You will engage collaboratively with business and systems partners to deliver high quality and innovative software solutions. You are energized and hardworking to learn and grow with us in our digital transformation to build our future cloud platform capabilities to enable millions of Fidelity customers to better prepare for retirement while delivering the outstanding customer experiences. Join our agile teams working in a fast-paced environment, closely partnering with product, architecture, and other engineering teams. We provide mentors to help navigate your role. We offer dedicated time each month to develop new skills and investigate new technologies. The Expertise and Skills You Bring<ul><li>6+ years of software development experience in business critical, enterprise-wide applications</li><li>Mainframe development expertise in COBOL, CICS, DB2, VSAM</li><li>Ability to perform detailed analysis for maintenance and improvement projects in the batch and online environments</li><li>Deploy and support software releases into production environments</li><li>Employ your data security skills to keep our customers information safe</li><li>You are detailed and thorough with unit, functional and regression testing</li><li>Proven Experience writing COBOL/Native stored procedures is a plus</li><li>Experience in Distributed Technologies (Nice to have/Willing to learn)</li><li>Confidence to think and act strategically, share innovative insights, and offer creative solutions to deliver exceptional user experiences</li><li>Proven strong interpersonal and organizational skills coupled with effective written and verbal communication skills</li><li>Embrace flexibility and shift focus to meet the most pressing customer/client needs</li><li>You bring a growth mentality to work every day as you continue to learn new technologies and skills and seek to share that knowledge with your squad members </li></ul>The Team We are an agile squad that is part of the the defined contribution recordkeeping platform. Working together and with other squads, we deliver solutions to our customers by aligning the right skillsets to their most critical business priorities. The work is diverse, challenging, and provides for continuous learning and growth opportunities. Salary Grade: 5<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Lead Software Engineer

<h3>Job Description:</h3>Job Title - Lead - Software EngineeringThe Purpose of This RoleSoftware Developer &amp; Design for Workplace investment (WI) technology team will be responsible for the development of applications/ framework using Java, Angular with database oracle along with maintenance activities . This technology group provides superior development and maintenance support to the overall Fidelity WI organization.The Value You Deliver<ul><li>You will own parts of product and will be handson in developing/maintaining the capabilities</li><li>You will collaborate with other tech leads in the product to translate business and architecture roadmap into software modules</li><li>You will provide pro-active consulting in the definition phase about the non-functional requirements and its financial implications.</li><li>Provide technology alternatives to business problems and clearly explain the advantages, problems and side-effects of alternatives.</li><li>Ensure operability of technical architecture by partnering with the Enterprise Architects, project teams and taking responsibility for the technical design dispensations</li><li>Manage technology obsolescence of the product and aligning to enterprise directives.</li><li>Identifying opportunities to bring emerging technologies/solutions to deliver innovative solutions to meet business objective</li></ul>The Skills that are Key to this role<ul><li>Extensive experience in Java, JavaScript, Frameworks like Spring Core/MVC, Testing frameworks like JUnit/Mockito/Spring Test, Tools like Swagger/Git/Jenkins/uDeploy/Docker etc</li><li>Deep knowledge of Azure/AWS offerings and well versed with cloud based solutions design/architecture</li><li>Must have experience in designing Micro services and performance fine tuning of services</li><li>Understands and applies fundamental design principles behind a scalable, low latency, high throughput distributed application</li><li>Familiar with various design and architectural patterns and their application</li><li>Champions best practices for various aspects of engineering excellence like CICD, design reviews, code reviews, unit testing, test automation across technology stack</li><li>Hands-on experience with Angular, Oracle, Serverless, SOA and Data integration tools</li></ul>The skills that are good to have for this role<ul><li>Ability to plan and work with geographically spread-out teams.</li><li>Strong presentation and interpersonal skills.</li><li>Curiosity to constantly relearn/explore new processes/technologies.</li></ul>How your work impacts the organizationThe Workplace Investing (WI) Platform technology group within Fidelity Investments is tasked to develop and maintain of technology solutions supporting Fidelity's Defined Contribution (DC) business. The platform serves plan sponsors in the configuration of their DC plans and operates in a mixed-technology environment (Java, Spring, Angular, Oracle) across multiple tiers (web server, app server, DB).The Expertise we’re looking forEducation and Experience:<ul><li>Bachelor’s degree in computer science or similar subject.</li><li>6+ years of experience in information technology.</li><li>Financial services experience, preferably in Retirement domain</li><li>Certification in relevant technologies is preferred.</li></ul>Skills/Knowledge and experience:Operating Systems : Unix/Linux and shell scripting (optional)Languages : Java/J2EEAzure cloud service REST Web Services (mandatory)UI Technologies : JavaScript, AngularApplication Server : Tomcat/TC ServerDatabase : Oracle, PL sql exposure is a mustDatabases : Good understanding and experience on RDBMS (mandatory)Methodology : AgileOthers : Prior experience on large scale IT Transformational Projects ( Migration, Modernization) is plusLocation: BangaloreShift timings: 11:00 pm - 8:00pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Lead Software Engineering

<h3>Job Description:</h3>Job Tittle - Principal - Data EngineeringThe Purpose of the RoleFidelity Labs is looking for a Machine Learning Engineer to join a growing startup. The startup’s focus is building innovative technology for financial services. This role will be responsible for working closely with data scientists, technical leads and product managers to deploy and monitor game-changing machine learning models to market.The Value You Deliver <ul><li>Build Machine Learning applications from inception to production</li><li>Work well as part of an interdisciplinary team whose members will include data scientists, software engineers, data engineers and product managers.</li><li>Be able to present and communicate key findings and project progress to senior business leaders</li></ul>How will your work Impact the OrganizationWe are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>.The Expertise we are looking for<ul><li>Designing and building machine learning systems</li><li>Deploying, monitoring, and maintaining machine learning models</li><li>Automating and streamlining the model lifecycle</li><li>Ensuring security and compliance </li></ul>The Skills that are key to this role<ul><li>Experience building production ML model containers at scale (Docker, SageMaker, Flask)</li><li>Experience monitoring production ML models</li><li>Excellent command of Python and Pandas</li><li>Familiarity with the AWS Stack (Lambdas)</li><li>Familiarity with Machine Learning approaches</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal - Data Engineering

<h3>Job Description:</h3>Job Title – Lead – Operating Systems Programmer Opportunity for a Mainframe z/OS Technical lead to support break fix, maintenance, service improvement and Business and infrastructure project delivery.The Purpose of This RoleThe Mainframe z/OS group provides a variety of services related to (z/OS) systems at Fidelity. Those services might include but are not necessarily limited to: Basic technology and infrastructures:<ul><li>Computing systems, <a href="http://itcompetency.fmr.com/comlibry/applications.aspx" target="_blank">applications</a>, and languages,</li><li>Data structures, databases, files, and I/O,</li><li><a href="http://itcompetency.fmr.com/comlibry/System_Administration.aspx" target="_blank">System Administration,</a></li><li><a href="http://itcompetency.fmr.com/comlibry/Network.aspxl" target="_blank">Network,</a>*</li><li><a href="http://itcompetency.fmr.com/comlibry/Network_Administration.aspx" target="_blank">Network Administration,</a>*</li><li><a href="http://itcompetency.fmr.com/comlibry/Hardware.aspx" target="_blank">Hardware,</a></li></ul> Business knowledge:<ul><li><a href="http://itcompetency.fmr.com/comlibry/Business_and_IT_Functional_Knowledge.aspx" target="_blank">Business and IT functional knowledge</a>,</li><li><a href="http://itcompetency.fmr.com/comlibry/IT_Trends_and_Emerging_Technologies.aspx" target="_blank">IT trends and emerging technologies</a>,</li><li><a href="http://itcompetency.fmr.com/comlibry/Collaboration_and_Relationships.aspx" target="_blank">Collaboration and relationship management,</a></li><li><a href="http://itcompetency.fmr.com/comlibry/Operational_Excellence.aspx" target="_blank">Operational excellence;</a></li></ul>The Value You Deliver<ul><li>1 High level language (other than REXX), examples are SAS/Easytrieve/Java/ISPF Dialogs/Cobol/Assembler.</li><li>Basic REXX knowledge (modifying existing programs) .</li><li>ISPF/TSO structures (ALTLIB, LIBDEF, MENU, REXX usage for product invocation).</li><li>Coding new IVPs, which may include the use of an IVP REXX checking routine.</li><li>Understanding of AUTOIVP/FIDDASH/FIDCLONE/AUTOSTAGE functionality.</li><li>Use of jChange for change processing.</li><li>Understand the IPL Process/Flow from the LOAD Address/LOADPARM through IVP5.</li><li>Overview of the z/OS Storage Map, including 24/31/64, the “16MB line” and “the Bar”.</li><li>Participate in the MOC rotation.</li><li>Full problem resolution – Open issue, diagnose, fix (for less critical problems).</li><li>DR understanding.</li><li>Resolve health Checker issues.</li><li>Basic SLIP processing (set slip for abend, display slip, enable, disable and delete commands).</li><li>Install less complex OEM products.</li><li>Become SME for 2 products (IBM or Non-IBM).</li><li>Become secondary SME for 5 additional products (means some knowledge)</li><li>Basic SMP/E knowledge.</li><li>Increased diagnostic skills, understanding abend and wait state code, appreciation of the PSW.</li><li>Understand PARMLIB naming convention standards.</li><li>Understand and update common PARMLIB members.</li></ul><ul><li>IBM and other vendor Utilities to senior levels.</li><li>Intermediate OSS Standards – SYSPLEX &amp; LPAR naming conventions, DASD naming conventions, IBM/OEM SYSRES knowledge, Clone Rollout process, RES vs Non-RES considerations, dataset naming standards (TECH, MAINT, SYSx). </li><li>Able to initiate maintenance and follow an APAR or PTF through the entire life cycle.</li><li>Intermediate Diagnosis with available messaging.</li><li>Open problems with IBM (IBMLINK) and CA (Support Connect) and send diagnostic data (other vendors not reqd but nice to have).</li><li>Assist with the product installation of an OEM product, and perform, as the SME, product upgrade to new release or version preserving permanent records and documentation to standard.</li><li>Update OSS Sharepoint site in particular use of the OSS Turnover for search and creation of items.</li><li>Learn a few useful operator commands (20).</li><li>Understand and use Service Manager &amp; PPM.</li><li>Intermediate REXX knowledge (understanding more complex existing programs, write new programs).</li><li>Advanced level of diagnosis for wait state conditions and how to resolve them.</li><li>Advanced level of diagnosis for system ABEND codes and their relationship to SVCs.</li><li>Implement upgrades to existing products, with an understanding of what the product does and implications of new features/enhancements that could affect the current release.</li><li>Implementation of complex products and subsystem changes with little or no oversight.</li><li>Participate in the OEM Coordinator role.</li><li>Basic understanding of Logstreams (DASD/CF), including commands to display information.</li><li>Familiarity with IPCS, for DAE and SADUMP.</li><li>Overview of paging, how it works, RSM/VSM/ASM, Page Datasets (Common/PLPA/LOCAL).</li><li>Trace setting and gathering for GTF and Component Trace.</li><li>Advanced Slip settings (IF/SA/SB).</li><li>Diagnostic commands for XCF, GRS conflicts.</li><li>Increased understanding of PARMLIB members and their relationship, including Dynamic commands.</li><li>Advanced DUMP knowledge (issuing commands with and without automation).</li><li>Become SME for 5 products (IBM or Non-IBM).</li><li>Become secondary SME for 10 additional products (means some knowledge).</li><li>Intermediate SMP/E knowledge, diagnostics and debugging of issues.</li><li>Understand the IBM Hiper Process.</li><li>Install ServerPac for new Operating System (supervised).</li><li>Understand Shopz and SMP/E Internet Retrieval.</li><li>Basic USS and zFS knowledge including use of BPXMTEXT for message/codes lookup.</li><li>Understand HOOKJOB.</li><li>Understand, investigate and fix IVP errors.</li><li>Increase knowledge of the IPL process.</li><li>Knowledge of TCPIP</li><li>Knowledge in VTAM</li><li>Knowledge in Connect FTP,SFTP,Connect Direct</li></ul>The Skills that are Key to this roleTechnical / Behavioral<ul><li>Incident and Problem resolution in all LBG Mainframe z/OS areas</li><li>Contribute to Service improvement plans for Mainframe z/OS environments</li><li>Deliver Mainframe z/OS sysprog for Business projects</li><li>Lead improvement initiatives in the Mainframe z/OS technical area</li><li>Contribute to key Infrastructure delivery projects</li><li>Ensure Incidents and Problems are resolved in line with SD Service Assurance targets</li><li>Ensure processes and procedures are strictly adhered to</li><li>Raise Change records to fix hardware and software issues with the backup service</li><li>Work collaboratively across the wider Storage team to help develop, promote and implement process initiatives</li></ul>. The Skills that are Good To Have for this role<ul><li>Good verbal and written communication skills</li><li>Good interpersonal skills, ability to maintain good working relationships with India and onsite partner teams</li><li>Must be able to act as a team player as well as work independently</li><li>Adhere to all FIDELITY standard operating procedures (e.g. Change Control, Problem Management, etc)</li><li>Must be a quick learner and adapt to new tools and technologies</li><li>Project management capability would be an added advantage.</li><li>Provide 24x7 On-Call Support</li><li>Willingness to work off hours as per company standards</li></ul>How Your Work Impacts the OrganizationEI (Enterprise Infrastructure) India started operations in 2004 to help our partners take advantage of the global capability in providing operational support using the follow the sun model. Today the team covers multiple technologies in remote infrastructure support covering production, engineering, application and database support. EI India plays a key role in global workforce augmentation and supports all the EI verticals, including 24X7 operations in some areas. The team’s endeavour has been to provide increased value to our partners through operational excellence and innovation with a focus on stability.The Expertise We’re Looking For<ul><li>Bachelor’s degree</li><li>8 + years of technical experience in MF z/OS Support</li></ul>Location: ChennaiShift timings: 8.30 – 5.30/11.00 – 20: 00<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Lead – Operating Systems Programmer

<h3>Job Description:</h3>Title “Director – Fraud Surveillance”The Purpose of Your Role:As a Team Leader Fraud Surveillance, you will be responsible for leading a team tasked with preventing financially motivated criminals from causing significant financial exposure to the firm. The team is tasked with vetting fraud detection output, and all aspects of responding to fraud incidents. Our environment is fast-paced and requires frequent changes in how we operate based on the latest criminal tactics. As the leader of this team, the candidate will have the opportunity to influence how we react to these changes and coach a team of highly motivated fraud analysts. You will also drive innovation and engage leadership stakeholders, learn from failures while celebrating success. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role. You will be crucial to identify suspected frauds and assess the impacts of fraud incidents and accountable to meet Incident process and communication.The Team:Fraud Surveillance is part of Risk’s Financial Intelligence Unit (FIU) and plays a critical, role in the protection of Fidelity assets from account takeover, account owner fraud and Identity theft. Fraud Surveillance Analysts are working together with FIU’s Cyber Fraud Fusion Center and Investigation Teams as well as business partners across the enterprise.The Value You Deliver:<ul><li>Accountable to build capability for customer account Fraud and Fraud Surveillance (Money Movement, Financial Fraud), manage team and influence global leadership stakeholders.</li><li>Assess Fraud analytics to identify fraud trends / patterns, investigate suspected fraud and assess impact and leadership communication. Review business transaction behavior to identify suspected frauds. Fraud incidents caused due to (not limited to):<ul><li>Financial Transaction Fraud</li><li>Third party transfer</li><li>ACH, Wire transfer</li><li>Debit &amp; Credit card Fraud</li><li>Account Takeover Fraud</li><li>Account Owner Fraud</li></ul></li><li>Liaise with detection and analytics teams to help build out data models needed for fraud analytics.</li><li>Capacity planning, Talent Development and Building team to enable 24X7 fraud prevention.</li><li>Ensure closure of action points from fraud Investigations and present the Incident summary, learnings, new controls and process improvements to the management.</li><li>Ensure fraud policies, processes and systems are aligned with changing regulatory and business need. </li><li>Enable capability to monitor and build appropriate alerting / reporting for emerging fraud attacks.</li><li>Enable automation of fraud identification &amp; incident closure processes.</li><li>Obtaining and monitoring reports from Audit, Collections, Customer Service, Finance, Credit, Risk, and Customer Complaints to identify red flags/ early warning signals of fraud</li><li>Enable conducting periodic reviews of key processes and systems to identify gaps in terms of fraud and operational risk, and suggest controls to address the same</li><li>Conduct investigations of customer frauds, including Root Cause Analysis and suggest measures to strengthen existing processes and systems</li><li>Ability to build incident/case summary and present to leadership stakeholders </li><li>Work with the Detection team to build &amp; deploy fraud rules in production; and, to review adequacy of controls to mitigate fraud at the design stage</li><li>Accountable for the strategic build-out of the fraud incidents metrics on a regular basis and continuous improvement</li><li>Give feedback to Design fraud risk dashboards, identify high-risk areas &amp; parameters, and resolve the same with relevant teams.</li><li>Influencing operational efficiencies, policies &amp; procedures</li></ul>Required Skills:<ul><li>SME in setting up US Financial Surveillance capability, assessing financial frauds impacts</li><li>Identify suspected Fraud from Login, Money movement, trading and business transactions.</li><li>SME to detect Account Take Over, Identity theft and account owner frauds, identify Debit and credit card frauds, Third party money transfer frauds, Crypto currency fraud, suspicious financial activities</li><li>You have very strong analytical, Critical thinking, communication and leadership skills</li><li>Sound understanding of US Bank operations, financial operations, payments, money movement processes, and the fraud trends and controls.</li><li>A total of 15 years of experience working in roles with responsibilities and a minimum of 5-7 years Fraud detection and Surveillance and additionally US Bank operations experience is preferred.</li><li>Ability to communicate effectively with stakeholders and senior management, including Board Committee members, both verbally and in written presentations.</li><li>Ability to balance risk, potential impact, resourcing, business drivers, and timelines</li><li>Strong understanding of / ability to interpret regulatory requirements for financial services</li></ul>The Expertise We’re Looking for:<ul><li>· Prior experience managing people preferred</li><li>· Previous Risk/Supervisory/Compliance/Fraud/Anti-Money Laundering experience a plus</li><li>· Detailed knowledge of brokerage and institutional operations</li><li> Must have US Bank fraud operations expertise</li></ul>How Your Work Impacts Organization:Fidelity is rated as one of the most trusted brands in the US Financial industry and “Enterprise Cyber Security (ECS)” is one of the key contributors. Protecting customers’ assets is amongst the top priorities of Fidelity and ECS is entrusted with engaging initiatives to protect Fidelity’s information against diverse cyber threats. It’s a dynamic organization with a highly experienced and competent team with organization &amp; operations aligned with NIST Cyber Security Framework. The team is focused on managing both classical as well evolving risk areas through an optimal combination of People, Process and Technology. Its operations span across the globe to have 24*7 protections to Fidelity’s assets.Location: ChennaiShift timings: Mostly Business as Usual, few times you will work during weekend and off Business hours for escalation.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Director – Fraud Surveillance

<h3>Job Description:</h3>Job Title - Lead - Operating Systems ProgrammingThe Purpose of This Role<ul><li>Provide technical and systems support to Mainframe CICS systems. Work with senior level business and technology partners to define and implement CICS solutions. The person will be responsible in deploying RSU maintenance and CICS systems upgrade.</li></ul>The Value You DeliverThe Mainframe CICS group provides a variety of services related to CICS at Fidelity. Those services might include but are not necessarily limited to: <ul><li>Design operational and transactional CICS solutions that meet the functional and non- functional business requirements.</li><li>Interface with Technology Operations and infrastructure groups to plan and manage changes in the production environment.</li><li>Analyze complex CICS/Systems problems and implement solutions and/or workarounds.</li><li>Project coordination and planning</li><li>Evaluation and recommendation of software products in CICS</li><li>As a CICS Lead Operating Systems programmer, install, maintain, and provide 24X7 support for CICS and other related products.</li><li>Participate in periodic Disaster Recovery tests.</li><li>Participates in the evaluation, selection, and piloting of new technologies.</li><li>Work with a wide range of teams across various issues, locations, and time zones</li><li>Provide cross training to peers in the CICS Support group.</li><li>Work closely with other departments within Fidelity and act as interface between the CICS group and the other technical teams coordinating their upgrades/projects/deliverables.</li></ul>The Skills that are Key to this roleTechnical / Behavioral<ul><li>Provide support on CICS System Programming for customers.</li><li>Performed CICS upgrade and maintenance.</li><li>Upgrade and Production Support of various ISV products from various vendors like IBM, CA &amp; Compuware products.</li><li>CICS Production Support team for problem and incident management, disaster recovery, sustained resiliency, LOB testing events, and capacity planning requirements as needed.</li><li>Drive innovation-research of new features and functionality available in our software/hardware and prepare a plan for rolling these innovations out to our LOBs.</li><li>ISV Installation, Customization &amp; Maintenance of various ISV products</li><li>Participate and perform successful DR test.</li><li>Setup and maintain CICS regions.</li><li>Day – to – Day support for problem determination and resolution of system software related to incident and problem tickets raised by customer or other technical teams.</li><li>Coordinate CICS related activities with other technical teams like Storage, Security, MVSetc to satisfy the requirements of business.</li><li>Check with vendors for various ISV products to get the resolution for product related issues, getting license related information etc.</li><li>Experience with CICS advanced features and functionality (Ex: CPSM, LOGR, Web Services, SSL) and ability to collaborate with application developers on application design.</li><li>Support for highly available, sysplexed CICS environments on zSeries.</li><li>Installation, maintenance, and administration of CICS software. Manage deployments of maintenance releases and emergency maintenance.</li></ul>The Skills that are Good to Have for this role<ul><li>Knowledge of Assembler</li><li>Knowledge of VSAM replication tools like IIDR</li></ul>How Your Work Impacts the OrganizationYou would be able to contribute to maintaining stability of our end points by upkeeping infrastructure uptime through structured software, distribution and patch management mechanism thereby helping associates to perform their day-to-day tasks seamlessly.The Expertise We’re Looking For<ul><li>6-9 years of IT experience</li><li>Graduate</li></ul>Location: Bangalore/ChennaiShift timings: 11:00 am - 8:00pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Lead - Operating Systems Programming

<h3>Job Description:</h3>Job Title: Lead - Product ManagementThe Purpose of This Role As Lead – Product Management, you will be part of the Fidelity Center for Applied Technologies (FCAT) team that focuses on building innovative solutions in the financial services domain aimed at enhancing value for our end customers. The Expertise You Have <ul><li>Familiarity with Capital Markets, Brokerage Functions and Trading is preferred </li></ul><ul><li>Broad business knowledge of Fidelity’s diverse offerings across Personal Investing, Workplace Services and Fidelity Institutional and other businesses is an added advantage. </li></ul><ul><li>Expertise in business analysis including data analysis, requirement gathering and use case development </li></ul><ul><li>Demonstrated ability to translate business vision into defined and prioritized stories for the team backlog </li></ul><ul><li>Ability to think broadly – while the focus may be on a specific product line – you possess the ability to think of the customer’s total relationship with Fidelity </li></ul><ul><li>Demonstrated dedication to cross-functional collaboration in Agile, client-centric, dynamic environment with a true passion for “test and learn” </li></ul><ul><li>6+ years of experience </li></ul><ul><li>MBA is preferable but not a must </li></ul><ul><li>Experience with Jira or similar Agile backlog management tool preferred </li></ul>The Value You Deliver <ul><li>New features and enhancement to existing features on the platform. </li></ul><ul><li>Complete end to end analysis in support of each assigned module &amp; component </li></ul><ul><li>Insights into financial products, their setup, attributes, lifecycle and customer base </li></ul><ul><li>Pulling information together across a diverse set of individuals and teams, and articulating the full story across multiple streams of work </li></ul><ul><li>Prioritization of features (in partnership with the Product Owner &amp; tech lead) to deliver customer value based on an understanding of business subject matter areas and client needs </li></ul><ul><li>Positive relationship, communications, and presentation skills </li></ul> The Skills You Bring Your ability to deliver customer value and business results on the squad by: <ul><li>Ability to synthesize requirements and business needs into full Agile narratives working with the technology development team. </li></ul><ul><li>Assist team with maintaining the backlog, prioritizing features and work, and oversight of the JIRA board </li></ul><ul><li>Staying close to the customer, and understanding customer needs </li></ul><ul><li>Solid experience with analysis, agile project management </li></ul><ul><li>Having a strong affinity for business analysis, secondary research and operational improvement work </li></ul>Your knowledge as a subject matter expert in the following areas: <ul><li>Application of Financial Services, Brokerage Operations &amp; Trade Processing to address client’s needs, wants and preferences </li></ul><ul><li>Business insight, along with your strategic and analytical skills that allows you to make decisions and build stories based on data </li></ul><ul><li>Active participation in defining requirements and writing stories to help inform product strategy, enhancements, and process improvements </li></ul><ul><li>Successful experience working in an Agile environment </li></ul>How Your Work Impacts the Organization At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want— from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice. Underneath this stable and trusted brand is one of the most interesting innovation practices you never heard of - The Fidelity Center of Applied Technology (‘FCAT”). FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our FCAT teams prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry. These teams focus on exploring big industry game-changing technologies such as crypto currencies, artificial intelligence, virtual/augmented reality &amp; cloud computing. Additionally, FCAT’s world class research team identifies trends and works with partners across the innovation ecosystem to “bring the outside in.” We collaborate with MIT, Harvard, Stanford and other academic institutions, and partner with Accelerators, Start Ups and other industry leaders to drive new ideas and innovation practices across the firm. Location : Bangalore or Chennai Shift timings: 11:00 AM - 8:00 PM <h3>Certifications:</h3><h3>Category:</h3>Information Technology

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