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We are seeking a data-driven, business-minded analyst with expertise in business intelligence, data visualization, and workforce planning to join our AutoNation Contact Center team. This role partners closely with the Senior Director of the BDC, as well as leaders across Customer Relations, Parts Operations, and site management, to deliver data-driven insights that improve performance and decision-making. The ideal candidate combines strong analytical and technical skills with the ability to translate complex data into clear, actionable insights and executive-ready visuals. You’ll bridge analytics and operations, helping the business move from data collection to intelligent, measurable action.We are seeking a data-driven, business-minded analyst with expertise in business intelligence, data visualization, and workforce planning to join our AutoNation Contact Center team. This role partners closely with the Senior Director of the BDC, as well as leaders across Customer Relations, Parts Operations, and site management, to deliver data-driven insights that improve performance and decision-making. The ideal candidate combines strong analytical and technical skills with the ability to translate complex data into clear, actionable insights and executive-ready visuals. You’ll bridge analytics and operations, helping the business move from data collection to intelligent, measurable action.<h1>Job Responsibilities:</h1><h1>Business Intelligence &amp; Analytics</h1><ul><li>Collect, analyze, and interpret operational data from systems such as telephony, CRM, workforce, and QA tools.</li><li>Design and maintain interactive dashboards and automated reports using Tableau, Power BI, or Looker Studio.</li><li>Develop compelling visual narratives and executive summaries highlighting KPIs such as conversion rates, contact volume, staffing ratios, CSAT, AHT, attrition, and cost per RO.</li><li>Partner with Finance and Operations to model business scenarios, identify performance trends, and quantify ROI for strategic initiatives.</li><li>Support multiple departments—including BDC leadership, Customer</li><li>Relations, Parts Operations, and site teams—with customized reporting that drives informed decisions.</li><li>Identify and implement opportunities for automation, standardization, and improved data accessibility across business units.</li></ul><h1>Workforce Management</h1><ul><li>Own and enhance workforce planning processes, including forecasting, scheduling, and capacity planning across multiple contact center sites.</li><li>Monitor real-time and interval-based staffing adherence to maintain service-level and cost-efficiency targets.</li><li>Translate workload and productivity data into accurate staffing models for inbound, outbound, and omni-channel operations.</li><li>Continuously refine forecasting logic to reflect business trends, promotions, and seasonality.</li></ul><h1>Cross-Functional Collaboration</h1><ul><li>Serve as a trusted analytics partner to senior leadership, delivering insight-driven presentations and dashboards.</li><li>Collaborate with Customer Relations, Parts Operations, and site management to ensure data accuracy, transparency, and shared KPI understanding.</li><li>Act as the internal “data storyteller,” transforming metrics into clear recommendations that shape both daily actions and long-term strategy.</li></ul><h1>Critical Success Behaviors</h1><ul><li>Strategic thinker who connects insights to operational outcomes.</li><li>Detail-oriented with exceptional data integrity and accuracy.</li><li>Strong presentation and storytelling skills—able to simplify complex findings for senior leaders.</li><li>Collaborative, proactive, and solutions-oriented across teams.</li><li>Passionate about continuous improvement, automation, and emerging technologies.</li></ul><h1>Qualifications:</h1><h1>Required</h1><ul><li>Bachelor’s degree in Business, Analytics, Statistics, Finance, or a related field.</li><li>4+ years of experience in business analytics, workforce management, or operational intelligence, ideally within a call center or multi-site environment.</li><li>Advanced proficiency in Excel (data modeling, pivot tables, automation).</li><li>Skilled in BI platforms (Tableau, Power BI, Looker Studio, etc.).</li><li>Experience with WFM tools such as NICE, Calabrio, Genesys, or Webex CC.</li><li>Ability to communicate insights clearly through both written and visual reports.</li></ul><h1>Preferred</h1><ul><li>Working knowledge of SQL or other data-querying languages.</li><li>Familiarity with contact center metrics and forecasting principles.</li><li>Experience in report automation, dashboard design, or data integration.</li><li>Certifications in Business Analytics, Data Visualization, or Workforce Management (e.g., Six Sigma, COPC).</li></ul><h1>Physical Requirements:</h1><ul><li>Ability to work in an office environment and remain seated for extended periods while using a computer..</li><li>Occasional standing, walking, and light lifting (up to 15 pounds) for meetings or administrative tasks.</li><li>Limited travel for onsite meetings.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Business Intelligence and Workforce Analytics Analyst

Position Summary: The Collector I – Wholesale Accounts is responsible for the management and collections of a business-to-business accounts receivable portfolio. Who would I interact with? Interacts with internal and external customers at various levels, cash application team, credit team, supervisor and management.What are the day-to-day responsibilities?<ul><li>Contact customers and arrange payment to bring receivable customer balances within acceptable guidelines and/or under existing credit limits.</li><li>Recommend accounts for 3rd party collections or write off when all collection efforts are exhausted.</li><li>Work closely with internal stores to keep accounts current and maintain open lines of communication.</li><li>Following up on customer promises to bring accounts current.</li><li>Maintaining systematic notes of all collection activity</li><li>Initiating a problem resolution process on customer disputes.</li><li>Initiating credit holds within allowed guidelines.</li><li>Supporting the Cash Application department in reconciling discrepancies between customer payments received and their respective statements.</li><li>Minimize the 120+ collections category for reserve dollars.</li></ul>What are the requirements for this job?<ul><li>Basic knowledge of Microsoft Office / basic computer skills</li><li>Basic accounting knowledge, able to tell difference between debit and credit</li><li>Customer service skills and experience</li><li>Minimum 8,000 keystrokes per hour; 40 WPM</li><li>Professional phone and email etiquette</li><li>Manage a wholesale portfolio of &gt; 600 accounts with a portfolio score &gt; 550k</li></ul>Next Possible Position:Collections Specialist – Major Accounts, Fleet Accounts, or Wholesale AccountsAutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Trade Collections Specialist

The Servicing Risk Analyst reports to the Senior Manager, Business Risk Analytics and requires a deep understanding of consumer finance with auto preferred in the servicing portfolio arena. As a Risk Analyst II, you will work closely with individual business units to gather, analyze, and evaluate processes, procedures, strategies and KPIs, with a focus on Servicing (Collections and Loss Recoveries). You will document requirements, define scope and objectives, and formulate solutions for implementation. Special projects and other duties would also be assigned on an as needed basis. You will also be responsible for reporting duties, including daily and monthly reporting management and other regular duties. This role involves a high volume of as needed analysis to address the needs of each department with a strong focus in servicing as well as upper management.ESSENTIAL DUTIES AND EXPECTATIONSSupport and contribute to the work of the Risk Department specifically assuming duties including the following:<ul><li>Work with Risk and Servicing Leadership to develop data driving collections strategies that encompass the portfolio behavioral scorecard</li><li>Support Servicing Leaders with development of KPI management and incentive plans</li><li>Support Contact Administration team as needed</li><li>Gain understanding of ANF business specific policies and procedures</li><li>Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats</li><li>Support development of analyses and reporting related to losses, delinquencies, balance liquidations, interest income, fee income, and new originations</li><li>Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues</li><li>Support projects, data collection and analysis, with summarization of findings and clear communication with superiors</li><li>Recommend controls by identifying problems and writing improved procedures</li><li>Contribute to team effort by accomplishing related results as needed</li><li>Support other needs of the Risk department</li><li>Ability to maintain confidentiality</li><li>Ability to make discretionary decisions</li></ul>ESSENTIAL KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>Advanced analytical and data-review skills with the ability to identify inconsistencies or anomalies in application details or documentation.</li><li>Strong understanding of auto finance or other receivables financing(Mortgage, Credit Cards) processes.</li><li>Ability to examine large amounts of unstructured data and develop business insights</li><li>Strong attention to detail, organization, and written documentation skills.</li><li>Clear communication skills with the ability to provide concise summaries or ask clarifying questions.</li><li>Ability to work well within a team and collaborate across business units when gathering information.</li><li>Strong proficiency with Microsoft 365 (Excel, Word, PowerPoint, Teams).</li><li>Ability to follow procedures, exercise sound judgment, and know when to escalate concerns.</li><li>Comfortable working in a fast-paced environment with multiple competing priorities.</li><li>Interest in developing stronger analytical, risk assessment, and fraud-detection capabilities.</li></ul>EDUCATION AND/OR EXPERIENCE<ul><li>Finance, Economics, CS, IT, Accounting, Business Bachelor’s Degree from accredited 4-year institution</li><li>3 – 5 years previous experience in a similar role</li><li>Consumer loan portfolio risk management experience preferred</li><li>Understanding of modeling techniques</li><li>Proficiency in software applications such as SQL, Excel, Word, PowerPoint</li><li>Experience in financial analysis, data mining and statistics</li><li>Knowledge of complex risk management methods and technique</li><li>Demonstrated ability to apply complex financial and statistical principles</li><li>Intermediate knowledge of finance, statistics, accounting and/or consumer credit</li><li>Excellent analytical, quantitative and computer skills</li><li>Good written and verbal presentation skills and ability to communicate well with superiors</li><li>Detail-oriented and able to manage multiple tasks/deadlines</li><li>Able to work with minimal supervision</li><li>Flexible, proactive working style</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Risk Analyst II

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Program Manager is responsible to manage through supply disruptions and shortages of critical items to minimize the impact. Ensure adequate inventory of all new or promotional products is on hand in all locations to support the marketing efforts of our customers. Manage sell-through of inventory to limit financial exposure associated with obsolescence. Communicate within the organization, with customers and suppliers regarding promotional efforts or activity needed to successfully support the initiative. The purchase of promotional stocks has significant implications within the business. Dollar expenditures are routinely seven figures. Purchasing decisions impact division capacity and manpower planning as well as inbound freight. Failure to properly execute will result in losses for involved customers and badly tarnish the image of McLane. Repeated failures could lead to loss of the account. This position is based in Carrollton, TX, which will require the candidate to report and work from the office on a regular basis. Therefore, interested candidates should be within a 50-minute commute to Carrollton, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Program Manager: <ul><li>Work with chain on promotions and menu changes. Ensure information provided is accurate and sufficient to support the planned activity.</li><li>Identify and discuss potential risks and issues. Review and monitor new item and/or new vendor set up requests for reasonableness and accuracy of data.</li><li>Analyze and load promotional forecast data into purchasing system. Work with concept to address concerns with the forecast or promotional inventory build. Provide solutions to meet tight deadlines.</li><li>Purchase or monitor the purchase of all items across all divisions in support of chain promotional efforts. Monitor the build-up and sell-through of inventory to ensure against inventory obsolescence.</li><li>Work with suppliers to address fulfillment issues and raise concerns related to product supply chain issues such as packaging or handling requirements. Elevate issues to management and/or concept purchasing as required to ensure supply and product integrity.</li><li>Communicate to all affected parties the timing and special circumstances associated with promotions, new items, item replacements, limited time offers, toy items etc. Interactions will include Chain personnel, Franchisees, Distribution Centers, Pricing, Logistics, Accounting, IT and others.</li><li>Coordinate and monitor auto-shipments, restrictions or allocations to support chain or manage tight supplies.</li><li>Work with C.O.M. Team to ensure accuracy of customer order guides </li><li>Provide supply chain expertise. Participate in chain and/or concept purchasing group conference calls and business reviews, conferences, summits, etc.</li><li>Determine franchise- and store-level participation in promotions and special product offerings. Obtain documentation and maintain compliance with AIP requests.</li><li>Work with chain or brand customers/franchisees to address slow-moving and obsolete inventory.</li><li>Work with chain to ensure shelf-life matrices are constructed in a manner that allows efficient purchasing and minimizes spoilage.</li><li>Understand McLane Foodservice and chain quality/food safety requirements as they relate to inbound freight, product storage and recalls/withdrawals. Work with chain QA, DC and other parties to help resolve issues with inbound or received product.</li><li>Responsible for billing and collection of funds due resulting from inventory transfers, storage fees, product recalls, vendor shipping errors etc.</li><li>Manage special projects related to chains, inventory or other business needs involving supply chain.</li></ul> Qualifications you'll bring as a Program Manager: <ul><li>Bachelor's degree in business or related field.</li><li>Have 3 years purchasing experience in a high volume, high inventory turn environment.</li><li>Strong communication and interpersonal skills.</li><li>Demonstrated analytical skills with strong attention to detail.</li><li>Balanced judgment and prioritization skills when confronted with competing objectives.</li><li>Strong computer literacy with demonstrated ability in working with spreadsheets.</li><li>Prior foodservice industry experience in procurement, operations or sales. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Program Manager

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At West Coast University you will have the opportunity to share your expertise and passion with the next generation of nurses.You will make an impact by: <ul><li>Assisting with the implementation of simulation for the training of healthcare professionals at the University.</li><li>Maintaining and allocating equipment and supplies used in simulation training sessions.</li><li>Assisting faculty with use of simulation equipment and resources and participates in data collection related to evaluation of learning and satisfaction with the provision of services.</li><li>Using technology ranging from low fidelity to extreme high fidelity human simulators.</li></ul>Your Experience Includes:<ul><li>Minimum one to two years’ experience with instructional technology, audio-visual systems, computer-based learning or simulation.</li><li>Knowledge of computer hardware and software applications relevant to simulator functions such as Laerdal high-fidelity simulation equipment.</li><li>Experience as a healthcare provider desirable (i.e., Medical Assistant, Emergency Medical Technician).</li></ul>Education:<ul><li>Associate degree or equivalent experience in Information Systems, Computer Science, Education, Filmmaking/Production Design, Biology, Chemistry, or a related field required.</li><li>A bachelor's degree or equivalent experience in Information Systems, Computer Science, Education, Film Making/Production Design, Biology, Chemistry, or a related field is preferred.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Tech Support Simulation Center - Part-time

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts.Job Responsibilities:• Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency.• Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information.• Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate.• Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals.Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery SpecialistPhysical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. &nbsp;Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Loan Counselor II

Simulation Center Specialist - Part-time

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.<h4>Role Summary</h4>Kickstart your career in Claims with our U-Excel comprehensive Claims Specialist training program. Join our team to learn how to review, analyze, and process claims with accuracy and compassion. You’ll help deliver on NLG’s promise to our policyholders by ensuring timely and fair resolution of claims, supporting our mission of customer care, protecting the company’s financial strength, and building long-term trust.This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days. Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday. The work schedule type and core days are subject to change with advance notification and manager discretion.<h4>Essential Duties and Responsibilities</h4><ul><li>Review and verify claim submissions for completeness, accuracy, and required documentation.</li><li>Analyze claim information under supervision to determine eligibility and appropriate next steps.</li><li>Document case details thoroughly and accurately in claims systems to ensure timely processing and benefit payment.</li><li>Communicate with claimants, beneficiaries, agents, and internal partners by phone, email, or mail to gather information and provide updates.</li><li>Resolve routine claims-related questions using sound judgment and established guidelines.</li><li>Manage a caseload of claims appropriate to training level, ensuring effective organization and timely follow-up.</li><li>Participate in ongoing training to learn claims processes, tools, and systems, while building insurance product knowledge.</li><li>Stay current with company policies, regulatory requirements, and industry best practices.</li><li>Commit to professional development by engaging in industry learning opportunities and working toward relevant designations.</li></ul><h4>Minimum Qualifications</h4><ul><li>Bachelor’s degree preferred or 2 years of relevant financial and/or industry experience.</li><li>Action-Oriented: Actively navigate ambiguity and challenges, handle tough situations, and maintain a can-do attitude.</li><li>Courage: Tackle tough assignments, face difficult issues, and challenge the status quo.</li><li>Customer Focus: Find reward in helping people and providing excellent service.</li><li>Decision Making: Make sense of complex information, critically evaluate, and create solutions.</li><li>Resiliency: Adapt quickly to new information and processes, and bounce back from setbacks.</li><li>Effective Communication/Interpersonal Savvy: Clearly convey messages verbally and in writing, demonstrating strong listening skills.</li><li>Situational Adaptability: Flexibly adapt to people and situations, using appropriate empathy.</li><li>Attention to detail, conflict resolution, business writing, and critical thinking.</li></ul><h4>Benefits</h4><ul><li>Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the <a href="https://www.nationallife.com/docs/digital/nl-people-center/Benefits.html" target="_blank">BENEFITS of a Career at National Life</a>!</li></ul>Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.Hourly Pay Range$50,625—$74,250 USDNational Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.<a href="https://www.nationallife.com/Social-Media-Policy" target="_blank">Social Media Policy</a><a href="https://www.nationallife.com/Privacy-Legal-Information" target="_blank">Site Disclosure and Privacy Policy</a>National Life Group1 National Life DrMontpelier, VT 05604

National Life Group

Claims Specialist Training Program - Starting Summer 2026

The AP Mail Clerk is an onsite role supporting AP Trade, Check Processing and Corporate. This is done by preparing the daily check runs and payoffs for delivery to meet the SLA required and SOX compliance.Who would I interact with? Interacts with AP Accounts Payable Team, Check Processing Team and AP Mail Clerk Team along with Variable Operations Leadership.Primary Job Responsibilities (included but not limited to):<ul><li>Match/Verify checks to back up.</li><li>Log and Prepare FedEx labels and envelopes.</li><li>Run AP Trade check runs daily.</li><li>Run Corporate check runs daily/weekly.</li><li>Other duties as assigned.</li></ul>Problem Solving:Ability to use all tools available in order to resolve problems in a timely manner.Minimum Qualifications: <ul><li>10 Key 8,000 ksph</li><li>Type 40 wpm</li><li>Knowledge of MS Office software including MS Excel, Word and Outlook</li><li>Highly organized</li><li>Strong communication skills both written and verbal</li><li>Experience handling high volume of paperwork in multiple computer database systems</li><li>Excellent follow-up and prioritization abilities</li><li>Team player</li><li>High School diploma</li></ul>Preferred Qualifications: <ul><li>Dealership accounting/bookkeeping</li></ul>Physical Requirements:<ul><li>This position includes but not limited to; typing, walking, standing &amp; sitting</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AP Mail Clerk

We are looking for a talented and motivated Lead Business Intelligence Engineer to join our Enterprise Business Intelligence and Insights team. In this role, you will help transform complex data into meaningful, actionable insights that drive business decisions. You will lead the design and development of advanced data solutions, including impactful visualizations, dashboards, and self-service analytics tools, to empower stakeholders across the organization. The ideal candidate is a strategic thinker with strong technical and analytical skills, capable of understanding business challenges and developing both quantitative and qualitative solutions. The candidate must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. Success in this role requires a blend of technical expertise, business acumen, and strong communication skills, as well as the ability to adapt and deliver results in a fast-paced, dynamic environment. 	 This position is remote.At this time, we are not considering applicants who require employment authorization sponsorship (1) as a condition of eligibility for employment with the Company or (2) at any point during the term of their employment. Candidates must be authorized to work in the United States without the need for current or future visa sponsorship by the Company.This role is remote, with the option to work in a hybrid capacity if you are located near one of our offices in NYC, FLL, or TX.Job Responsibilities: This role follows a hybrid schedule, with work both onsite and remotely, based out of our White Plains, NY office. · Build&nbsp;analytics tools that utilize the data pipeline to provide actionable insight into customer acquisition, operational efficiency and other key business performance metrics.· Work with stakeholders including the Executive, Product, Marketing, Data, Engineering and Operations teams to assist with data-related technical issues and support their data infrastructure needs.· Collaborate and create data tools for analytics and data science team members that assist them in building and optimizing our product into an innovative industry leader.· Create, maintain and enhance dashboards, reports and other visualizations for stakeholders.· Tightly collaborate with Product and Engineering teams on project planning and design processes.· Anticipates the impact on the business of any changes to existing systems and advises internal customers as appropriate.·&nbsp;Formulates options, including assessing their relative merits and risks, and works to determine the best solution.You Should Have:· Educational background in Computer Science or Engineering, Math, Statistics, Informatics, Information Systems or another quantitative field.· 5+ years of experience in a BI Engineering role and worked on the design, deployment, and management of dashboards, delivering business insights and analytics· 3+ years Experience with Microsoft Power BI, SSRS or similar analytical and reporting tools.· Ability to design, develop, and maintain logical and physical dimensional data models (star schemas, snowflake schemas) for analytical workloads· Strong Computer programming skills: SQL&nbsp;and Python· Experience with relational SQL databases: MS SQL Server, Snowflake or equivalent.·&nbsp;Experience with ETL Services: SSIS, Azure Data Factory, DBT or equivalent· Experience with project management and collaboration tools such as Jira, Confluence, etc.· Experience designing, building and optimizing scalable data pipelines and data sets.· Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.· Strong analytic skills related to working with unstructured datasets.· Build processes supporting data transformation, data structures, metadata, dependency and workload management.· Strong project management and organizational skills.· Experience supporting and working with cross-functional teams in a dynamic environment.· Intellectual curiosity to find new and unusual ways of how to solve data management issues.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

11 Education / Training Jobs in Dallas County