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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a ServiceNow Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h3>The Role/Team</h3> Fidelity is seeking a ServiceNow Software Engineer to join their Solutions Modernization Team. It is a fast paced, dynamic environment with interactions with enterprise applications and incorporating modern portal technology ensuring the efficient internal associate experience relating to internal technical information and support across Fidelity. The team seeks an ambitious team member to help support onboarding to Fidelity's Event Management framework. You'll directly work on the ServiceNow application and assist with many enterprise integrations. You will be responsible for helping with the configuration and connection to the ServiceNow ITOM Event Management module applying the OOTB Event connectors, ServiceNow CMDB and Service Mapping! <h3>The Skills and Knowledge you Bring</h3> <ul> <li>Bachelor’s Degree or equivalent experience in Computer Science, Engineering, IT or equivalent </li><li>Five or more years’ experience in a software development related to the role </li><li>Comprehension and experience with application and implementation of the following; ServiceNow ITOM Event Management module - Integration Connectors (OOTB and Custom) Event / Alert / Correlation rule creation, Notifications, ServiceNow ITSM stack </li><li>Strong knowledge of the ITSM framework. </li><li>Proven experience with development and implementation of any ServiceNow Modules – ITOM Event Management, Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, CSDM, Configuration (CMDB) or other ITSM / CMDB applications (MID Servers, Discovery). </li><li>Proven experience with ServiceNow client and server-side JavaScript and ServiceNow APIs </li><li>Familiar with the following software languages: JavaScript, Powershell, HTML, JSON, CSS, AJAX </li><li>Experience in working within the Agile standard methodology and participate in the ceremonies. </li><li>Ability to lead and mentor junior-level developers </li><li>Proven ability to work with individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li><li> Comfortable as a self-starter – able to act independently under general direction. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

ServiceNow Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cyber Security Analyst to work in the Cyber Security Business unit in Westlake, TX! <h3>The Role</h3> Principal Cybersecurity Edge Security Ops The job involves performing functions related to Network and Perimeter specialized Security Engineers including Web Application Firewall, Email Security, , Network and cloud security Cyber Incident Response. Looking for an energetic, hard charging individual able to keep up in an exciting and fast-moving security operations team that is engaged in several high-profile security projects to enhance Fidelity’s security posture. The candidate will be immersed in a quick changing environment in a very rapid changing threat landscape, working with numerous security experts. The qualified candidate must be adaptable and able to work in a fast-paced environment where learning new skills and understanding new system architectures quickly is a key to success. <h3>The Team</h3> The Principal Cybersecurity Analyst will work with the external defense team to quickly identify indications of compromise and inform customers with actionable and complete information. This role will assist and coordinate with incident response staff, threat intelligence, vulnerability management, and perimeter security teams during response activities and cyber investigations. This position works closely with our ISO for each Business Unit and directly with internal and external customers. <h3>The Expertise You Have </h3> Technical: <ul> <li>Perimeter and cloud security Expert with an outstanding understanding of the latest practices and trends in edge security. </li><li>Solid experience in Web application firewall and API Security. Good exposure to how to proactively combat OWASP top 10, Account take over , API and other bot external attacks . </li><li>Evaluate, deploying and managing Akamai / AWS / Azure Web Application Firewall security configuration. </li><li>Good knowledge of Email Security (EOP), Email Security Network IDS/IPS, WAF, DDoS Control and Cloud Security. </li><li>Advance experience on Splunk or other SIEM (Security information and event management) Monitoring. Log Analysis Expertise?- Web logs, NetFlow and Packet Analysis ? </li><li>Analyzing web traffic patterns to improve protections. </li><li>Reviewing policy enforcement change requests; interviewing submitters who have requested security configuration changes and require additional requirements gathering. </li><li>Knowledge of Agile, DevSecOps, Open Source and a programming language is of substantial advantage </li><li>Manage Cyber Incidents and other service incidents for WAF and other security technologies </li></ul> <h3>Behavioral</h3> <ul> <li>Positive personality and can-do attitude; you also have good communication skills with an excellent command of the English language. </li><li>Open-minded, empathic and a team-mate with a partnering approach and an enthusiastic and motivated personality, with demonstrated experience in solving complex challenges </li><li>Intellectually curious and therefore remain abreast of new technologies and developments relating to technical products that might be used enterprise wide and software delivery methodologies </li><li>Proficient in balancing business partner views and interests </li><li>Teammate with effective interpersonal &amp; communication skills (written and verbal) </li><li>Senior technical and non-technical Stake holder management skills </li></ul> <h3>The Skills You Bring </h3> <ul> <li>Candidates with 7 to 9 years of security experience are preferred, particularly those who have worked in corporate settings. </li><li>Mandatory is WAF Operations and E Mail Security is Secondary. </li><li>Security experience with any WAF provider, API definitions, custom rules, writing bot management rules and analyzing traffic logs. </li><li>Proven experience troubleshooting and simulating HTTP client requests (e.g., curl, postman, HAR file analysis). </li><li>Strong understanding of core networking concepts (e.g. – TCP/IP, DNS, HTTP, proxy, load-balancing, etc.). </li><li>Functional experience with Splunk, SIEM, or other log aggregation &amp; analysis technologies. </li><li>Experience with cloud solutions such as AWS or other IaaS/PaaS/SaaS environments. </li><li>Ability to interact with both technical and non-technical staff, including management and executives, with experience articulating technical material in business terms. </li><li>Functional understanding of network controls and policies to stop cyber threats. </li><li>Familiarity with external facing security controls that can stop external attacks that may occur: such as WAF tuning, Bot management, API protection, network policy governance, troubleshooting, and incident response. </li><li>Familiarity with criminal activities and the attacks that may occur in each layer of the OSI model. </li><li>Ability to make information security risk determinations based on intelligence analysis. </li><li>Understanding cyber threats, malicious cyber threat actor motivations, and capabilities relevant to regions of interest. </li></ul> <h3>Dynamic Working – Post Pandemic</h3> Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of their assigned two full weeks.

Cyber Security Analyst

The Fidelity Fund and Investment Operations (FFIO) technology team is looking for the best in class Software Engineer to collaborate and deliver the top quality scalable systems solutions. <ul> <li>A solid and strong foundation in software engineering and design principles. </li><li>10+ years of hands-on experience in server-side development with Java, Spring, Spring Boot, Camel, JMS, Apache Kafka and Persistence frameworks (JPA/Hibernate) and experience with relational databases (Oracle) </li><li>Experience with modern MV*/SPA JavaScript frameworks (Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, Rx JS), prefer Angular. </li><li>Experience with API Design &amp; Development and Microservices Architecture (Java, REST, Graph QL, NodeJS, Swagger) </li><li>Strong foundations in design patterns and real time application of these in software development. </li><li>Experience working in Kubernetes environments with strong focus on process and resource utilization/optimization. </li><li>Strong foundational knowledge on GC (Garbage collection algorithms) and experience in tuning JVM parameters for optimal performance. </li><li>Experience with Test automation (Selenium, Cucumber, Cypress) Unit, Integration and Functional Tests </li><li>Have worked in an Agile software delivery environment in both a small team and independently. </li><li>Understanding of AWS or other cloud platforms and containerization technologies such as ECS and Docker with some AWS experience or AWS Solution Architect Associate or Developer Associate certification preferred </li><li>Ability to troubleshoot and work on production issues utilizing various tools such as Splunk and Datadog </li><li>Experience in design and development of solutions with object-oriented technologies. </li><li>Knowledge/experience with DevOps and CI/CD practices and tools such as Jenkins </li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time. </li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks. </li></ul> <h3>The Value You Deliver </h3> <ul> <li>Work with product management on requirements, decompose epics into stories, and deliver solutions that meet or exceed customer expectations. </li><li>Build scalable, resilient, cloud-based systems aligned with our long-term strategy. </li><li>Provide outstanding support, including on-call support when necessary. </li></ul> <h3>The Expertise below will be a Plus</h3> <ul> <li>Cloud/AWS certification(s). </li><li>Enterprise application architecture patterns and orchestration frameworks such as Apache Camel </li></ul> <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and cultivating a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Full Stack Engineer

<h3>Cloud Database Engineer</h3> We are currently sourcing for a Cloud Database Engineer to work in Westlake, TX! <h3>The Team</h3> Are you interested in serving the needs of millions of customers by building the best-in-class platforms and capabilities that will enable omni channel customer experiences in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on a wide range of capabilities and platforms to enable experiences on Fidelity.com, Fidelity Mobile Apps etc. We're looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help us on our mission to build highly scalable platforms. <h3>The Expertise You Have and the Skills You Bring</h3> <ul> <li>A 8-10+ plus years performing Oracle 12c and 19c administration </li><li>3-5 years actively involved in enterprise level cloud database initiatives </li><li>Expertise in data migration and replication using GoldenGate and/or Cloud Database Migration Service/Assistant </li><li>Significant background in solving complex technology challenges </li><li>Expertise in two or more AWS cloud-based database technologies </li><li>Expertise in DBMS systems (Oracle, Postgres, MySql) &amp; NoSQL databases (Cassandra) </li><li>Expertise in Distributed replication technologies ( Oracle Goldengate, DataGuard etc) </li><li>Expertise in cloud data platforms viz., RDS, Aurora, DynamoDB and Snowflake </li><li>Leadership in a functional team setting with a flexible attitude </li><li>Ability to quickly synthesize ideas, options, and thoughts into solutions </li><li>Expertise performing requirement reviews and contributing to architecture decisions </li><li>Database CI/CD delivery expertise using common tools and framework </li><li>Performing design evaluations for migration strategies for on-premise physical databases to cloud </li></ul> <h3>Dynamic working – post pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic </h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Cloud Database Engineer

The Clinical Instructor is responsible for supervising Radiologic Technology students in the clinical setting and/or providing positioning lab instruction.<ul><li>Demonstrates and teaches patient care in clinical&nbsp;settingsto radiologic technology students and instructs students in principals of radiography.</li><li>Maintains and enforces knowledge of program mission, policies and goals.</li><li>Understands clinical objectives and clinical evaluation system</li><li>Evaluates student progress and clinical competence weekly through verbal and written feedback.</li><li>Participates in the assessment process, as appropriate.</li><li>Provides students with clinical instruction and supervision.</li><li>Demonstrates and teaches principles of radiography, radiation safety and patient care.</li><li>Directs and assists students to any specialized units/rotations within the hospital.</li><li>Supervises students while performing patient care and performing competencies.</li><li>Exhibits a positive professional attitude toward students and the teaching process.</li><li>Utilizes positive interpersonal communication skills.</li><li>Provides a positive role model for students.</li><li>Conducts weekly film critique and anatomy review for students.</li><li>Assigns specific radiology examinations for student completion.</li><li>Maintains all records of students' clinical experiences, evaluations and competencies.</li><li>Maintains confidentiality in accordance with program policy.</li><li>Cooperates and coordinates with all medical personnel in evaluating and improving teaching and radiologic technology practices.</li><li>Serves as a liaison between the college and the clinical site.</li><li>Maintains open communication and reports&nbsp;any and all&nbsp;concerns related to student activity and progress to the Clinical Coordinator, as soon as possible.</li><li>The instructor must demonstrate the ability to respond to and work with diverse and varied student populations and support the mission of the College.</li><li>Other duties as assigned.</li></ul>REQUIRED:&nbsp; <ul><li>Minimum&nbsp;Associates degree in Radiologic Technology&nbsp;from an ARRT accredited institution. &nbsp;</li><li>Must have current experience, 3 years minimum.</li><li>Must be a current member of ARRT (American Registry of Radiologic Technologists).</li><li>Must be current Basic Life Support (BLS) certification.</li></ul><ul><li>Must have current Massachusetts Radiologic Technologist (RT) license.</li><li>All candidates should possess excellent communication and interpersonal skills.</li></ul>Hourly Rate:&nbsp;$63.25 per hour. &nbsp; The&nbsp;clinical instructor schedule is based on clinical need but would not exceed 24 hours per week. &nbsp; The schedule runs for 15 weeks during the fall semester and spring semesters only.

Holyoke Community College

Radiologic Technologist Clinical Instructor

Come care with us at West Coast University! As a faculty member for a certified Great Place to Work, you will&nbsp;guide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of providers as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Fulfills assigned teaching load.</li><li>Participates in and contributes substantively to assessment activities of courses/curriculum and program via a continuous improvement plan as set forth by the University.</li><li>It regularly contributes to improvement or upgrading of class materials and syllabi.</li><li>Demonstrates enthusiasm for teaching and the teaching/learning process and for individual students.</li></ul>Your experience includes:<ul><li>Terminal academic doctorate required (PhD, EdD, DSc).</li><li>Must meet and maintain the qualifications and standards set forth by any accreditation body that West Coast University is accredited by or in process of obtaining accreditation from, for area of expertise and expectations of faculty member as set forth in regulatory documents.</li><li>Must maintain any professional certifications deemed necessary to meet the requirements of the teaching role.</li><li>Must be licensed to practice physical therapy in California (if physical therapist)</li><li>0-4 years of teaching in a University (or College) setting or previous rank of assistant professor awarded by a regionally accredited institution.</li><li>Working with online learning management systems to further engage the student learning process desirable.</li><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as state Board of Nursing, Commission on Dental Accreditation, state Dental Hygiene Committee, state Dental board, CAPTE (Commission on Accreditation in Physical Therapy Education (if a physical therapist), WASC or other regulators and/or accreditation bodies.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as needed basis as well as occasional travel to other campuses or locations.</li><li>Ability to communicate using bilingual skills is a plus but not mandatory.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Assistant Professor, Physical Therapy

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Instructor I, Nursing Clinical (Mental Health - Fulltime)

undefinedDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Clinical Instructor - SNF - Med Surg - Adjunct

Title:&nbsp;Assistant Professor of Social Work Division: Provost's Office Department: College of Liberal Arts FLSA Status:&nbsp;Exempt Salary Range:&nbsp;Annual Salary EEO Job Group:&nbsp;2 C5 Position Summary. The Department of Social Work at the University of Southern Indiana, a public university in Evansville, Indiana, seeks applications for a 9-month tenure track position at the Assistant Professor level in Social Work. The appointment will begin in Fall 2026. Duties/Responsibilities&nbsp; The Assistant Professor will be expected to teach 12 credit hours per semester, which includes undergraduate and/or graduate departmental course offerings in Social Work, in addition to advising students, engaging in scholarly activity, and providing professional, university and community service. The Social Work program is Council on Social Work Education (CSWE) accredited. The teaching load for this position will be 4/4. Required Knowledge and Skills Applicants must hold a doctoral degree in Social Work or a closely related field.&nbsp; Doctoral candidates will be considered if the terminal degree will be completed by the end of their first year of employment. If employment starts in August 2026, terminal degree must be completed by the end of July 2027. Applicants must hold a master’s degree in Social Work from a CSWE accredited program and a minimum of two years post masters experience. About the Department Information on the degree programs in the Department of Social Work may be found at <a href="https://www.usi.edu/liberal-arts/social-work" target="_blank">https://www.usi.edu/liberal-arts/social-work</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: <ul><li>Letter of application addressing relevant experience in teaching and clinical Social Work</li><li>Current curriculum vitae</li><li>Unofficial transcripts</li><li>Brief statement of teaching philosophy</li><li>Description of research plans</li></ul> Search Committee Chair: If you have questions about the open position, please contact Dr. Wendy Turner, search committee chair, at <a href="mailto:wturner@usi.edu" target="_blank">wturner@usi.edu</a>.&nbsp; Best Consideration Date: For best consideration, please submit materials by September 14, 2025. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

University of Southern Indiana

Assistant Professor of Social Work

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary:The Audio Visual Lead is responsible for coordinating a range of advanced technical functions related to the setup, implementation, and design of media equipment and productions, including complex designs and large-scale events. The role includes supporting all learning formats by verifying the functionality of AV technology and ensuring that all users are trained and comfortable with its operation. Operating with little to no supervision, this position requires strong prioritization skills and the ability to work effectively in a fast-paced environment with multiple conflicting deadlines.&nbsp;&nbsp;This position directly serves Division of Continuing Education (DCE) students, faculty and administrators for classrooms and events. It closely coordinates and consults with Academic Technology Support, Distance Education Production, Academic Services. Other groups that involve regular communication, updates and event management are the Professional &amp; Executive Development Programs (P&amp;ED) and Harvard Institute of Learning in Retirement (HILR). On complex projects, this position must work closely with the DCE Innovation &amp; Technology Team, Distance Education Production, contractors, independent AV consultants, DCE Facilities and administrators. 
Job Specific Responsibilities:The role excels in proactive planning and management, both independently and interdepartmentally, for day-to-day operations and projects of varying scales. It is instrumental in developing innovative technical solutions for courses, programs and high-profile events, as well as maintaining the DCE AV systems, ensuring optimal performance, reliability, and that all users are trained and comfortable with their operation. The position manages the construction and renovation of classrooms and is aware of the trends in AV technology.&nbsp;<ul><li>Act as the primary resource person within the department, coordinating and consulting with clients on media production projects and major events, including the design of new systems or multimedia facilities&nbsp;</li><li>Schedule, prepare, stage, and troubleshoot AV events, delegating tasks ranging from minimal to moderate complexity&nbsp;</li><li>Develop technical solutions for all learning formats and events, providing support and event facilitation as needed, with on-call availability on weekends to address unplanned AV issues&nbsp;</li><li>Perform regular AV/Media equipment maintenance, escalating to service work when necessary. Develop, update, and maintain an inventory of equipment, schedules, and records. Prepare status reports to ensure smooth operation&nbsp;</li><li>Oversee and maintain various media equipment, including video, film, photographic, and audio systems, with a focus on complex equipment like multimedia, computer projection, and videoconferencing systems&nbsp;</li><li>Train, develop and supervise all AV staff (including temporary staff). Train instructors, speakers, and presenters on the use of AV technology. Create and update standard operating procedures as well as AV documentation&nbsp;</li><li>Act as an AV construction and renovation representative between all stakeholders and experts. Communicate needs, coordinate order of work and manage timeline constraints. Stay current on new and emerging technologies (hardware/software/cloud platforms) and recommend solutions&nbsp;</li><li>Provide expert consultation services, including the development of budgets for projects, new facilities, events, or systems&nbsp;</li><li>Coordinate with outside vendors for equipment purchases, installation, and repair. May prepare, compile, and monitor department or sub-department budgets as needed&nbsp;</li><li>Provides information and advice to a diverse University public on technically complex matters. Respond skillfully and promptly to a high volume of customer inquiries&nbsp;</li><li>Coordinate closely with IT, Academic Technology Support, and Distance Education Production, P&amp;ED teams - support/event facilitation and management of tickets, research software and technology compatibility&nbsp;&nbsp;</li><li>May serve as coordinator or lead technician in a multi-functional control room or studio</li></ul>Working Conditions:Additional support outside of regularly scheduled hours including early mornings, nights, and weekends, and holiday breaks may occasionally be required. Working on weekends and off hours may be required to respond to unplanned AV issues. Overtime policy will apply as this is an overtime-eligible position.This position will be in person, and it is based in Cambridge, MA. This is considered an “On-Campus Critical Position”: The employee is required to report to campus to their normal work location. An employee serving in an on-campus critical position may have to report to work even if there is a campus emergency closure. Schedule may change based on business needs and is subject to change with appropriate advanced notice &nbsp;The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccinesPhysical Requirements:<ul><li>Lifting equipment and going to multiple classroom/convening spaces.</li><li>Walking moderate distances between classroom buildings.</li><li>Ability to lift 30-50 lbs, climb ladders and swiftly transport equipment across campus.</li></ul> Qualifications Basic Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>2 years’ experience in audiovisual support</li></ul>Additional Qualifications and Skills:<ul><li>Three to five years of relevant experience, with thorough knowledge of media equipment and system design, and the ability to educate and communicate with a diverse customer base about complex technology applications&nbsp;</li><li>AVIXA Certified Technology Specialist (CTS) certification is preferred&nbsp;</li><li>Previous leadership and supervisory experience are helpful&nbsp;</li><li>Demonstrated technical expertise in an area/s of audio visual and multimedia, web conferencing platforms&nbsp;</li><li>Knowledge of information technology applications, processes, software and equipment. Basic knowledge of network topology, equipment and capabilities in an AV systems environment&nbsp;</li><li>Strong commitment to customer support, leadership and communication skills&nbsp;</li><li>Self-motivated and have the ability to work on independent projects&nbsp;</li><li>Experience with customer service, web development and help desk support are a plus</li></ul> Additional Information <ul><li>Appointment End Date: N/A</li><li>Standard Hours/Schedule: 35 hours per week (Monday - Friday, 7:30am-3:30pm)</li><li>Compensation Range/Rate (including Shift Differential if applicable): N/A</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, and Criminal</li><li>Other Information: <ul><li>We will not provide visa sponsorship for this position&nbsp;</li><li>A cover letter is highly encouraged for consideration&nbsp;</li><li>All formal offers will be made by FAS Human Resources</li></ul></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

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