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Service Desk Specialist The IT Support Technician role is to ensure hardware and software functionality for internal end users. As a IT Support Technician, you will provide break-fix support and request fulfillment for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer-facing associates and those who are in direct support of accomplishing our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to effectively elicit essential details from the user. Responsibilities: <ul> <li>Record, track, and document all interactions in the appropriate ticketing tool, as well as identify and escalating critical incidents </li><li>Diagnose and troubleshoot hardware and software issues </li><li>Research issues using available internally available resources </li><li>Approach each interaction with a “Customer Obsessed” mindset </li><li>Evaluate documented resolutions and analyze trends </li><li>Support several types of end users, from software engineers and financial associates to top executives </li></ul> Qualifications: (Required) <ul> <li>High-level customer service and interpersonal skills </li><li>Strong written and verbal communication skills </li><li>Ability to quickly absorb and retain information </li><li>Strong documentation and organizational skills </li><li>Ability to work well on a team in a fast-paced environment </li><li>Ability to type a minimum of 60 wpm </li><li>Working knowledge of computers and networks </li><li>Excellent troubleshooting skills </li></ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred </li><li>Previous experience in a Help Desk Support role is a plus </li><li>Experience supporting Microsoft Windows 7 &amp; 10 </li><li>Experience supporting Microsoft Office 2010 &amp; O365 </li><li>Experience supporting Apple MacOS and Apple mobile products </li><li>Experience with ServiceNow, or other ticketing systems is a plus </li><li>Knowledge of ACD telephony systems </li><li>Experience supporting remote workers in a corporate environment </li></ul> Additional Considerations <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need. </li><li>Equipment will be provided </li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available </li></ul>

Fidelity TalentSource

Service Desk Specialist

Full Stack Engineer The Role As a member of Fidelity's Workplace Solutions (WS) Digital Platforms Technology team, you will be responsible for delivering new products and services using hybrid technology stack -- Angular, GraphQL, and Java. Serving as a Full-Stack Engineer, you will play a key role on a Scrum team and within Digital Platforms Technology. Working closely with the Squad Lead, Scrum Master, Tech Lead Systems Analyst, Quality Assurance, Architects and other Developers, you will help to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. . The Expertise and Skills You Bring <ul> <li>5+ years of software development experience using in Java, Spring, middle tier restful services </li><li>5+ years of Client-side language, library, and framework proficiency in Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS </li><li>Experience integrating with APIs with a strong understanding of RESTful web services. </li><li>Strong Experience with Automation Tools/Frameworks </li><li>Strong understanding of CI/CD tools such as GitHub, Jenkins, Artifactory, uDeploy; deploying applications in a DevOps environment </li><li>Experience working with cloud services (Microsoft Azure or AWS/EKS) </li><li>Experienced with secure coding standards and practices. </li><li>Knowledge in GraphQL, Apache Camel </li><li>Knowledge of architecture and design patterns to build highly scalable and resilient systems. </li><li>The ability to learn and adopt new technologies. </li><li>Ability to work on sophisticated technical and functional analysis tasks </li><li>A self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? </li><li>Have an approach of test first development and are experienced in modern test frameworks. We believe that quality is everyone’s job </li><li>Lead all aspects of application upgrades and assist with platform implementations. </li><li>Proactively identify potential issues with applications as they are developed. </li><li>Generates new viewpoints and break through ideas to build value </li><li>Experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners. </li></ul> The Team Fidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions that meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which furthers a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies. At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working”. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, all business days, every four weeks. These requirements are subject to change.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Mainframe Security Analyst to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. <h3>The Role</h3> This position is responsible for developing, implementing, and maintaining mainframe security procedures and processes using CA Top Secret and other support security products. <h3>Team</h3> The Enterprise Mainframe Operations Services Team is responsible for the Top-Secret Infrastructure, design and architecture while ensuring that mainframe security closely matches the risk management policies and procedures set by the Enterprise. We partner closely with systems teams, including but not limited to Operating Systems Programmers, CICS Systems Programmers, DB2 Mainframe System Programmers, WebSphere and Storage Management architects to design, build and support security permissions for new products. <h3>Primary Responsibilities</h3> <ul> <li> Under moderate direction, participate in 2-3 small, self-contained, concurrent technical projects working with developers and operation analysts </li><li>Build relationships with business and technical partners to improve on security control work </li><li>Working with a multi-functional team to ensure confidentiality, integrity and availability of mainframe environment via CA Top Secret </li><li>Implementing new and maintaining team tooling using JCL, Python, REXX and other coding techniques </li><li>Resolving access issues </li></ul> <h3>The Skills and Knowledge you Bring</h3> <ul> <li>Knowledge of Information Security Principles Preferred </li><li>Experience in DevOps </li><li>Knowledge of z/OS including security management with CA Top Secret </li><li>Familiarity with CA Compliance Manager, CA Cleanup and CA Compliance Information Analysis products </li><li>Self-starter with the ability to work as part of a team and independently </li><li>Proven experience with IT troubleshooting skills </li><li>Understand ITSM processes. </li><li>In-depth understanding of mainframe system and the inter working components </li><li>Proven experience with cross platform technical skills (MVS, Linux, Unix) </li><li>Strong customer service skills with development teams and individual users </li><li>Working rotational, on-call 24x7 team </li><li>Forward thinking, continuous improvement approach </li><li>Provide reporting and data analysis to support the enterprise ITSM function </li><li>Develop and implement dashboards and data solutions to provide information across enterprise </li><li>Develop processes and standards and maintain process alignment </li><li>Define and continuously improve the audit process; manage and review the execution of periodic audits </li><li>Process communication and education across the organization </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Mainframe Security Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/AWS Software Engineer in Westlake, TX! The Role The FFIO Technology team is looking for an experienced Senior Java/AWS Software Engineer to join their team to deliver next generation pricing platforms in the cloud as part of a multiyear pivotal initiative to modernize and improve pricing capabilities. The position is based in Westlake, Texas and will do complex, hands-on development. The Expertise and Skills You Bring <ul> <li>A solid and strong foundation in software engineering – 8+ years’ experience </li><li>Expert and comfortable with core Java 8+ technologies, Spring Boot, and advanced multi-thread programming </li><li>Understanding of AWS or other cloud platforms and containerization technologies such as Docker and Kubernetes/Helm </li><li>Experience with the following technologies: Spring 6.x\Spring Boot 3.x JPA, REST/Web Services, Maven, XML, Apache Tomcat, Swagger, Kafka </li><li>Experience working on a trading application strongly preferred </li><li>Experience with SQL and stored procedures. Oracle database preferred </li><li>Strong understanding of Angular framework and Typescript is nice-to-have. </li><li>Experience building and deploying cloud enabled applications using 12 factor design. </li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins </li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks </li><li>Work well in both a small agile team and independently, having a strong user focus </li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time </li></ul> The Value You Deliver <ul> <li>Work with product management on requirements, decompose epics into stories, and deliver solutions that meet or exceed customer expectations </li><li>Build scalable, resilient, cloud-based systems aligned with our long-term strategy </li><li>Provide outstanding support, including on-call support when necessary </li><li>Mentor junior software engineers </li></ul> The Team Fidelity Fund Investment Operations (FFIO) provides accounting and investment management support services for Fidelity mutual funds and other retail and institutional investment products. These services include calculating and distributing NAVs, distribution rates and yields for a wide variety of investment products; preparing fund financial statements, dividend estimates and tax returns; monitoring delivery of fund trades to custodian banks; processing corporate actions; collecting securities income on behalf of the funds; reconciling, reporting and moving money in support of fund shareholder transactions; and managing fund liquidity.

Senior Java/AWS Software Engineer

The Team Fidelity Investments has an exciting Senior Software Engineer opportunity on Brokerage responsible for building and supporting the test environment stability and test data availability needed to support our digital presence. You’ll work on building and testing end to end features as part of our autonomous, cross functional teams. As a Senior Software Engineer you will be applying your strong engineering skills to design, develop, test, deploy, maintain and improve the internal customer-facing software solutions. You will also be supporting your team in adopting products and solutions to ensure we are solving pain points for hundreds of internal Brokerage development teams. The Expertise You Have <ul> <li>A Bachelor’s or Master’s degree in Computer Science, Software engineering or related field </li><li>5-7 years of experience with building, debugging, testing and supporting complex web applications using Angular, Javascript/Typescript, NodeJS or Java. </li><li>Have a mindset of test first development. We believe in testing and that quality is everyone’s job. </li><li>Mindset of bringing engineering skills to problem solve for customers. </li><li>You have a passion for technology and can navigate your way across complex and rapidly-changing landscapes by staying on top of latest trends and thrive by sharing knowledge. </li><li>Are comfortable to be a self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? </li><li>Devops- Experience using Jenkins, Jira, Stash, etc. </li><li>Have strong communication skills and technical expertise to drive and participate in meaningful discussions. </li><li>Experience in delivering software in the Agile environment. </li></ul> The Skills You Bring <ul> <li>5-7 years of hands-on experience with designing and building large scale web applications. </li><li>Very strong in Javascript/TypeScript, Angular, NodeJS, CSS, HTML &amp; Browser Developer tools. </li><li>Strong knowledge of unit testing and mocking frameworks, along with iterative software development practices. </li><li>Strong Debugging and troubleshooting skills. </li><li>Knowledge of end-to-end DevSecOps automation with CI and CD pipelines including Unit, Component, Functional, Performance, and Security test automation. </li><li>Strong knowledge in application development with micro architectures. </li><li>Good knowledge of HTTP and REST APIs . </li><li>Strong knowledge of database design fundamentals. </li><li>Actively participate in the planning and development process. </li></ul> The Value You Deliver <ul> <li>Obsessed with providing customer service. </li><li>Owns the outcome by taking personal accountability for delivering strong results. </li><li>Full-stack engineer with knowledge in a breadth of front-end, back-end technologies </li><li>Self-directed, willing to take initiative, pragmatic and results oriented. </li><li>Has keen attention to detail and wants to solve hard problems, not just detect them. </li><li>Able to learn large software systems end-to-end quickly. </li><li>Keenly interested in learning new technologies and their adoption </li></ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a> Fidelity Investments is an equal opportunity employer.

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?We are seeking a passionate and experienced HRIS Data &amp; Reporting Analyst/Sr Analyst to join our HR Technology team. In this role, you will be responsible for delivering and developing and key HR operational analytics, enhancing existing reporting, and working across departments to deliver accurate data. You will ensure the accuracy, consistency, and security of HR data while creating insightful reports and dashboards to support strategic decision-making across the organization.Responsibilities:<ul><li>Build key KPIs for the CHRO and senior leadership, providing essential insights on turnover, compensation, diversity, EEC and talent acquisition to shape HR strategies</li><li>Handles a high volume of HR data requests, ensuring accuracy and consistency across departments through Power BI and Workday. Design and maintain Power BI and Workday dashboards to provide real-time workforce analytics, transforming complex data into actionable insights on workforce trends, and talent management.</li><li>Partner with HR Leadership Team and IT stakeholders to identify and address data quality issues within HR systems.</li><li>Oversee the development and implementation of data cleansing and standardization processes.</li><li>Collaborate with IT to develop and maintain data warehouses and reporting tools to support HR reporting.</li><li>Foster a culture of data ownership and accountability within the HR department.</li><li>Stay up to date on HR data trends and best practices in data governance.</li><li>Identify and implement new technologies and tools to improve data management and reporting capabilities.</li></ul>Qualifications:<ul><li>Bachelor's degree in Human Resources Management, Business Administration, Information Systems, or a related field.</li><li>Minimum 3 years of experience in data governance, data quality management, or HR analytics.</li><li>Experience with data visualization tools (e.g., Power BI, Tableau).</li><li>Workday HCM Reporting, Customization, and Prism experience is desired, but not required.</li><li>Proven experience developing and implementing data governance policies and procedures.</li><li>Strong understanding of HR data and its role in strategic decision-making.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills with the ability to influence stakeholders at all levels.</li><li>Ability to work independently and manage multiple priorities.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

HRIS Data & Reporting Analyst

<h4>Description</h4>The Role As a Business Analyst, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with a Product Owner (Squad Leader) and technology teams to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment! The Team The Business Analyst (BA) is part of the Fidelity Health Solutions’ Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement digital product and service features in health care applications from inception to delivery. These squads will continue to bring new Healthcare capabilities to our digital experiences within our platforms including our Mobile App. The Expertise and Skills You Bring<ul><li>Bachelor’s degree preferred </li><li>3 - 5+ years Systems Development Business Analyst experience, ideally working in an Agile Scrum environment, with proven ability to work across multiple multi-functional teams </li><li>Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development </li><li>Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation. </li><li>Solid grasp of the architecture and deployment needed to support web development </li><li>Interact closely with Subject Matter Experts and partners across Fidelity Health Benefits domain to elicit Product requirements </li><li>Work with UXD teams to support prototyping </li><li>Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool </li><li>Certified Business Analysis Professional® (CBAP®) certification or Certified Scrum Product Owner certification is a plus </li><li>Skilled at translating business vision into defined and prioritized user stories for team’s backlog </li><li>Ability to understand sophisticated customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team </li><li>Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features </li><li>Look for opportunities to innovate and take thoughtful risks to get work done better and faster </li><li>Excellent listening, communication (verbal and written), and presentation skills </li><li>You effectively and regularly lead, facilitate, and drive individuals and group meetings to common goals </li><li>You are highly organized and have a strong ability to prioritize and work under tight deadlines </li><li>Skilled at building relationships, fostering strong teams, and influencing others </li><li>You are a self-motivated, great teammate with the ability to plan and complete work independently, and partner effectively to handle dependencies </li><li>You have excellent business judgement and maintain confidentiality of all data </li><li>Providing consulting, support, and guidance to leadership, squad members, and other relevant partners to influence culture and behaviors </li></ul>The Value You Deliver<ul><li>Working in a Scrum Agile environment to deliver software </li><li>Leading and conducting business analyses to formulate and make recommendations </li><li>Identifying and defining solutions to business problems, through creation and documentation of systems and process specifications </li><li>Creating, documenting, and leading scrum team backlog (writing user stories / acceptance criteria, supporting prioritization, running refinement sessions, etc.) </li><li>Collaborate closely with business partners, development teams, external vendors, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle </li><li>Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication </li><li>Prioritize multiple initiatives and business analysis tasks at the same time </li></ul>

Business Analyst

<h3>Job Description:</h3>This Director of Distributed Compute Operations role will be responsible for managing a team of approximately 10 System Administrators to support critical function i.e. Server Operations in Enterprise Infrastructure &amp; Operations(EI&amp;O) including Incident Management support, change execution with a focus on delivering stability, day-to-day operations &amp; managing several operations KPIs and Metrics. In this role, you will work with senior technology leadership, your peers on other operations teams day to day. You will be representing Distributed Compute and Storage(DCS) on Incident calls where you will be expected to work with your teams to provide meaningful insights of infrastructure, partner with application and DB teams to work towards common goal of mitigating issue and follow though Problem Management process to ensure any learnings are captured. Other key responsibilities include partnering with Global Operations leader to build roadmaps, and delivering highly effective, cost effective, highly reliable solutions to meet the demands of our internal customers. We are truly a global team so you will also be working with teams out of our India offices on a day-to-day basis.As a leading member of this team, you will continue to evaluate and find opportunities to automate, promote DevOps and EngOps work. You will influence the direction of distributed compute services by providing your input on key compute services. You will be required to present Operations priorities in quarterly meetings and regularly report on the progress of critical projects. You will be leading managing Linux, Unix, Windows operating systems, Hypervisors, Hardware, security compliance patching and responsible for stability of the environment.The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s in computer science or engineering or equivalent</li><li>15-20 years of IT industry experience, 5-10 years of Infrastructure management &amp; engineering experience</li><li>Sound knowledge on Operating System (Linux and AIX), Hypervisor (OpenStack private cloud and VMware), Hardware (HP, Dell, IBM AIX)</li><li>Production Support Infrastructure Management (compute environment) with dedicated focus on Incident, Change, Problem Management and Release practices</li><li>Vendor management and regular service reviews for SLA achievement, Service quality assurance, provide feedback to improve vendor service and control</li><li>Strategic planning and executing IT infrastructure projects keeping future requirements in mind and identifying opportunities for automation, cost savings, cycle time reduction and service improvements</li><li>Preparation of strategic roadmap and overseeing its execution to meet our objectives by collaborating with stakeholders</li><li>Proven leadership through empowerment of individuals/teams, innovation, collaboration and must be eager to learn and teach</li><li>Proven track record of leading, mentoring, and developing associates</li><li>Problem identification and resolution skills</li><li>Collaborative approach to gain consensus and support</li><li>Experience in managing Infrastructure team</li><li>Expert in driving the crisis / high severity incident calls</li><li>Expert in Agile methodology &amp; IT Service Management</li><li>Good understanding of infrastructure tech stack (Linux, AIX, Windows, VMWare, OpenStack, HP, Dell &amp; AIX server hardware). Experience in Oracle Linux Virtualization Manager (OLVM) is a huge plus</li><li>Good knowledge &amp; understanding of public cloud AWS &amp; Azure. Certification will be an added advantage</li><li>Identify gaps and process improvements to enhance the stability of the environment</li><li>Collaborating with various vendors (Redhat, HP, Dell, IBM AIX etc.) on RCA’s and implementing the solution</li><li>Demonstrate and encourage innovative problem solving &amp; collaborative decision making</li><li>Manage team members related talent reviews, performance, compensation, goal setting, development &amp; top talent recruitment practices​</li><li>Communicate, collaborate and build relationships with partners and key stakeholders including DCS engineering and other operations leaders. We strive to be fastest to deliver and easiest to consume technology services.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Team Lead, Server Operations

Scrum Master The Role As a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes to ensure they are fully functional, productive, and focused on Sprint goals. Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives! The Expertise and Skills You Bring <ul> <li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul> The Team Fidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. We are focused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Brokerage. Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching.

Agile Scrum Master

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior SaaS Cloud Security Engineer to work in Westlake, Texas. <h3>SaaS Cloud Security Engineer</h3> The role of SaaS Cloud Security Engineer is to focus on effective management of SaaS security posture involving configuration drifts, SaaS identities, 4th party risks, data exfiltration risks and threat detection. The role gives significant exposure to SaaS security, and Cybersecurity Engineering practices. <h3>The Team</h3> Enterprise Cybersecurity (ECS) sets Fidelity’s strategy, policy, and standards for the security of the enterprise cyberspace. We focus on Cyber threat reduction, vulnerability elimination, deterrence, incident response, resiliency, and recovery policies and activities. This role is within the ECS Vendor Security team that oversees control and mitigation of Vendor Security Risks posed by 3rd parties that do business with Fidelity. <h3>The Expertise You Have</h3> <ul> <li>Bachelor's degree in technology field (Cybersecurity/Computer Science/IT).</li> <li>2+ years’ experience Cybersecurity with at least 2 years of hands-on security analyst work is required.</li> <li>Expertise in one or more of the following Cybersecurity areas: Application / Data / IAM Security is required.</li> <li>Exposure to Security Posture Management on SaaS/Cloud/Data/Applications is highly desired.</li> <li>Working knowledge of DevOps Process, SIEM, SOAR, API integrations etc. is highly desired.</li> </ul> <h3>The Skills You Bring</h3> <ul> <li>Strong understanding of Cloud and SaaS security concepts, configurations and operations.</li> <li>Security centered knowledge of at least one leading SaaS Platforms (e.g. M365/Salesforce/Service Now/Snowflake).</li> <li>Programming knowledge is desired.</li> <li>Knowledge of third-party governance, risk &amp; compliance tools, processes and systems is highly desired.</li> <li>Familiarity/experience with developing Business Intelligence for Security data is desired.</li> </ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

120 Education / Training Jobs in Farmers Branch, TX, USA