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Incident Manager The successful candidate will own the change management process in a dedicated role as Change, Problem, and Incident Manager. Supporting CAB, proactive problem management. The Change and Problem Manager will be responsible for overseeing the ITIL-based change management and problem management processes within the organization. This role focuses on driving the successful implementation of changes while minimizing the impact on services, as well as ensuring that root causes of incidents are identified and resolved to prevent recurrence. The individual will work closely with senior stakeholders, project teams, and technical personnel to align IT changes with business objectives and ensure seamless service continuity.Incident Classification &amp; Prioritization Classify and prioritize incidents based on their severity, business impact, and urgency in accordance with predefined SLA (Service Level Agreement) criteria. Work with service desk teams and technical support teams to ensure appropriate categorization and prioritization of incidents. Ensure that high-priority incidents are immediately escalated and addressed to minimize operational impact. Incident Resolution &amp; Coordination Coordinate and collaborate with internal IT teams and external vendors to resolve incidents promptly. Follow established incident management processes and workflows to ensure that all incidents are resolved within agreed timelines and SLAs. Communicate incident status updates to relevant stakeholders, ensuring transparency and clarity throughout the resolution process.Change Management:Lead and coordinate the change management process across multiple IT workstreams, ensuring that changes are properly assessed, approved, and implemented with minimal disruption to services.Conduct Pre CAB and CAB, ensuring that all changes align with the overall portfolio objectives and deliver agreed benefits.Provide oversight of change-related issues, risks, prioritization, and communication, ensuring that all changes are managed in line with ITIL best practices.Work with project management teams to ensure that change initiatives are effectively integrated into the overall project lifecycle.Promote change management best practices across the organization, offering training and guidance to both technical and business teams.Problem Management:Manage the problem management process, ensuring that root causes of incidents are identified, documented, and resolved in a timely manner.Conduct problem reviews and work with relevant teams to implement permanent fixes, reducing the likelihood of recurring incidents.Maintain and update the problem management database, ensuring accurate tracking and reporting of problem resolution activities.Escalate complex issues as necessary, ensuring that they receive appropriate attention and resolution.Post-Incident Reviews Participate in post-incident reviews and analysis meetings to evaluate the effectiveness of incident handling and identify improvements for future incidents. Provide detailed reports on incidents, outlining the causes, impact, resolution, and lessons learned. Tool &amp; System Management Responsible for ServiceNow, including accurate logging, tracking, and reporting of incidents. Assist in the configuration and optimization of incident management systems to streamline workflows and enhance incident handling efficiency. &nbsp;Communication and Escalation:Act as the primary point of contact for change and incident &nbsp;management escalations, ensuring that all incidents &nbsp;are resolved promptly and effectively.Provide regular updates to senior management and stakeholders on the status of change and problem management activities.Facilitate communication between technical teams, project management personnel, and business stakeholders to ensure alignment and transparency.Experience 5+ years of experience in IT support, service desk, or incident management roles.Experience using IT service management (ITSM) tools such as ServiceNow, Remedy, or other incident management platforms. Knowledge of ITIL incident management processes and best practices is highly preferred&nbsp;&nbsp;&nbsp;&nbsp; What skills will you have:<ul><li>Strong knowledge of ServiceNow and its ITSM, and ITOM Modules.</li><li>Strong understanding of ITIL-based change and problem management processes.</li><li>Ability to quickly ramp up in evolving and challenging technical environments.</li><li>Proficiency in using ITSM tools for managing change and problem records.</li><li>Strong problem-solving and analytical skills, with the ability to assess incidents and determine the best course of action.</li><li>Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical teams and business stakeholders.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple incidents and priorities simultaneously.</li><li>Ability to work under pressure and in a fast-paced environment while maintaining a high level of professionalism.</li><li>Familiarity with monitoring and alerting tools to detect and manage incidents. Certifications ITIL Foundation certification or other relevant certifications in IT service management is preferred.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Incident Manager

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.You will make an impact by:&nbsp;<ul><li>Delivering class and/or clinical instruction according to an approved curriculum using accepted and effective teaching methods.</li><li>Supervising students while they work with patients or in the clinical setting, assessing their ability to effectively apply knowledge from the classroom, master necessary skills, communicate effectively, and plan patient care in the clinical environment.</li><li>Developing daily lesson plans; advising, remediating, and tutoring students; maintaining current and accurate attendance and grade records; remaining current in applicable program teaching field.</li><li>Participating in faculty meetings, professional growth activities in the respective field and two (2) in-service training sessions annually.</li><li>Participating in college activities such as in-services, faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings.</li><li>Striving for student success by providing quality instruction that results in students’ achievement of academic goals and program requirements, retention of students, and preparation for entry-level positions in the healthcare field.&nbsp;</li></ul>Your Experience Includes:OPTION 1:<ul><li>(must align with Education for OPTION 1 Below)- 2 years nursing experience as a RN or LVN within the last 5 years.</li></ul>OPTION 2:<ul><li>(must align with Education for OPTION 2 below)- 6 years nursing experience as LVN and RN combined or 6 years of either.</li></ul>Education:OPTION 1:<ul><li>Baccalaureate degree from accredited school recognized by DOE. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp; OR<ul><li>CA teaching cert. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>OR<ul><li>Completion of at least a minimum of (1) year FT teaching experience in a state accredited or approved registered nursing or vocational or practical nursing school within the last 5 years.</li></ul>OPTION 2:<ul><li>Meet community college or state university educational minimums (ADN) teaching requirements in CA.</li></ul>Licenses/Certifications:&nbsp;<ul><li>Current active California license as a Licensed Vocational Nurse (LVN) or Registered Nurse (RN).</li><li>Current CPR Card.</li></ul>#HEJ#LI-MJ1

West Coast University

Full-Time Vocational Nursing Instructor( Wed-Sat or Sat-Wed)

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct OB Simulation Instructor

Adjunct Medical Surgical Simulation Instructor

Come care with us at West Coast University! As a General Education Faculty member for a certified Great Place to Work, you will guide healthcare students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of healthcare professionals as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources.</li></ul>Your Experience Includes:<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>A minimum of one (1) year of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Training in educational methods, testing and evaluation.</li><li>Strength in instructional methodology, delivery, and techniques.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in in specialty field required.</li><li>If applicable, certification(s) in area(s) of specialization required.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Instructor, Gen Ed Non-Sci - Math

Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. The BI Data Engineer Manager is a hybrid remote position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Position Overview: Plan, organize, and manage the activities of the Data Engineering team to provide an efficient and cost-effective data infrastructure for McLane Company and provide maximize productivity using technology. We are looking for a Cloud Data Engineering Manager with hands-on experience in Cloud technologies like: Azure, Azure Data Factory, Databricks, Microsoft Fabric, PySpark, Spark, SQL, Notebook, and Airflow Orchestration and DevOps CI/CD experience. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> Essential Job Functions/Principal Accountabilities: <ul><li>Lead the evaluation, implementation and deployment of emerging tools and process for analytics data engineering to improve productivity and quality.</li><li>Maintain an infrastructure that provides flexibility and responsiveness, while supporting the productivity needs of the business using secure, stable and comprehensive industry standard technology, methods and tools.</li><li>Design, develop, optimize, and maintain data architecture and pipelines that adhere to ELT principles and business goals.</li><li>Solve complex data problems to delivers insights that helps business achieve its goals.</li><li>Create data products for engineer, analyst, and data scientist team members to accelerate their productivity.</li><li>Engineer effective features for modelling in close collaboration with data scientists and businesses</li><li>Develop and deliver communication and education plans on analytic data engineering capabilities, standards, and processes.</li><li>Provide up-to-date solutions that enable the business units to gain productivity and continue to become more competitive, including both on premise and cloud-based environments.</li><li>Implement, maintain, and validate Disaster Recover and Business Continuity procedures for storage and open system environments.</li><li>Provide Root Cause Analysis, including necessary remediation steps, for system issues resulting in unplanned business impact greater than 4 hours.</li><li>Perform other duties as assigned.</li></ul> Minimum Skills &amp; Qualifications: <ul><li>Bachelor's degree in computer science, statistics, engineering, or a related field.</li><li>Three or more years of managerial experience, budget, and purchase execution responsibility.</li><li>Five or more years of broad-based experience in data analysis, conceptualizations, modeling, reporting, data governance working with structured and unstructured data.</li><li>Five or more years' experience with designing and maintaining data warehouses and/or data lakes with big data technologies such as Spark/Databricks, or distributed databases, like Redshift and Snowflake, and experience with housing, accessing, and transforming data in a variety of relational databases.</li><li>Experience in building data pipelines and deploying/maintaining them following modern DE best practices (e.g., DBT, Airflow, Spark, Python OSS Data Ecosystem)</li><li>Knowledge of Software Engineering fundamentals and software development tooling (e.g., Git, CI/CD, JIRA) and familiarity with the Linux operating system and the Bash/Z shell</li><li>Experience with cloud database technologies (e.g., Azure) and developing solutions on cloud computing services and infrastructure in the data and analytics space.</li><li>Strong written and verbal communication skills</li><li>Understanding of machine learning, data science, computer vision, artificial intelligence, statistics, and/or applied mathematics as necessary to carry out role effectively.</li><li>Ability to work outside of normal business hours to support resolution of issues.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Working Conditions: <ul><li>Office environment</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

BI Data Engineering Manager

ResponsibilitiesJoin Howmet Aerospace and let your career take flight. We are now seeking to fill an on-site Program Manager in our Winsted, CT location.SUMMARY of Program ManagerThe Program Manager (PM) is responsible for managing a portfolio of Aerospace and Industrial Gas Turbine New Product Introduction (NPI) programs.&nbsp; The PM will lead cross-functional teams from pre-quote and concurrent engineering through the production launch of all programs.&nbsp; They will ensure each program meets or exceeds original customer program commitments (on-time; regular, clear status updates; customer change impact; etc.), and internal program commitments (delivered on time, within budget, at or below target cost and expected scrap rates).&nbsp;Essential FunctionsEstablishing key milestones and targets from across the organization to help define the product roadmap. This will require an in-depth understanding of what teams are affected by the various stages of your program’s engineering development. You are to ensure that teams are being engaged at the right time and at the right maturity stage to be successful. The roadmap you help develop would be the guide for your program that the organizations would reference and plan around.Evaluate and prioritize the various tasks required to successfully support the program development efforts. Be prepared to help drive to the best decision for the program and company. This generally should be a data driven approach, and should include inputs from all the various stakeholders to ensure the decision is well informed and can be successfully executed.Execute a variety of tasks to ensure the program stays on track. These tasks can take many forms as the engineering program manager should be prepared to fill any gap to de-risk the roadmap.Communicate engineering strategy and vision to the technical stakeholders to help manage expectations. Ensure all risks are noted and addressed with adequate time and resources to help keep things on track.Expected to work closely with teams including, but not limited to: process engineering, finance, logistics, EHS, manufacturing, quality engineering, legal, technical operations, business strategy/programs, etc.Act as the primary interface with the customers.&nbsp;Accomplishes strategic objectives by overseeing multiple customer related project activities, including daily activities, as well as new product introduction,Accountable for managing customer portfolio, forecast planning, order management and formulating quoting strategies.Monitor internal and external progress of customer program.&nbsp; Ensure milestone dates and objectives are met which includes building and maintaining relationships, rapport and access to upper management in both organizations (internal and external).Support all customer matters which could impact customer relations or delay on time input or shipment of customer requirements.Liaise on projects internally with Production Control, Operations, Engineering, Procurement and Finance.Generate plans and strategies for assured success of the program requirements.Communicate to customers and internal peers on open items and key projects.Follow policies and procedures as outlined in Employee Handbook.QualificationsQualificationsEducation:&nbsp;Bachelor's Degree&nbsp;Experience:Minimum of 3 years program management&nbsp;Engineering experience preferred.Engineering degree preferredAerospace, machining or power generation sector experience preferred.&nbsp;PMP preferredSkills and Abilities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated leadership of cross-functional product teams•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-driven – ability to organize people and activities to get things done.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interpersonal savvy and communication skills (written and verbally)•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organizational skills and attention to detail•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem-solving ability•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Computer literate (Microsoft Office Suite, Project)This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. ​Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.&nbsp;About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

Program Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job Summary: The Junior System Administrator will be responsible for supporting and administering desktop systems and Windows servers. This role is essential for providing 2nd and 3rd level support, ensuring the integrity and performance of our IT infrastructure as well as maintaining a high standard of technical support for both internal clients and vendors at Dumbarton Oaks. 
Job-Specific Responsibilities: <ul><li>Install, configure, and upgrade computer hardware and software.</li><li>Provide 2nd and 3rd level support to the Help Desk, troubleshooting and resolving technical issues for users.</li><li>Monitor and maintain computer backups to prevent data corruption.</li><li>Remove malware and other security threats, ensuring system security and integrity.</li><li>Create and manage user accounts and system permissions.</li><li>Train and support users on best IT practices and system usage.</li><li>Oversee the automated management of an inventory of over 1,000 devices, including asset management and Windows image creation.</li><li>Manage software and OS rollout, patch management, and enterprise antivirus systems.</li><li>Develop and implement a mobile device management strategy.</li><li>Evaluate and test new computer models for deployment.</li><li>Stay updated on emerging technologies and recommend system improvements.</li><li>Develop, review and document for the Puspos of knowledgebase development.</li><li>Collaborate closely with other members of the technology department to support all end users effectively.</li><li>Collaborate with approved vendors to manage delivery of managed support services.</li><li>Assist with various IT projects as needed.</li><li>Other duties as assigned.</li></ul>Physical Requirements: Ability to push, lift, and carry up to 35 pounds regularly. Qualifications Basic Qualifications: <ul><li>High school graduate with three years of experience.</li><li>Minimum two years of experience providing customer service.</li></ul> 
Additional Qualifications and Skills: <ul><li>Bachelor’s Degree in a related field.</li><li>Experience in setting up, configuring, tuning, and troubleshooting servers.</li><li>Experience in upgrading and patching system hardware and software.</li><li>Familiarity with cloud concepts (both public and private), cloud servers, storage, and networking systems, particularly AWS or similar platforms.</li><li>Working knowledge of technologies including wireless networking, VoIP, MS server, file &amp; print services, switching, routing, firewalls, Windows 10/11, Mac OS, imaging and automated deployment, conference room equipment, TCP/IP, DNS, DHCP, VPN connectivity (e.g., Zscaler), Active Directory, account provisioning, and core configuration.</li><li>Experience with service desk ticketing systems.</li><li>Experience with ITIL.</li><li>Knowledge of maintenance and support of IT infrastructure systems within an enterprise environment.</li><li>Cybersecurity certification is highly preferred.</li></ul> 
&nbsp; Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Credit<ul> 
</ul></li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Junior System Administrator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Medical School?Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.About the Department of MEDscience:HMS MEDscience’s mission is to address the inspiration gap in STEM education by providing students with opportunities to enhance the necessary 21st Century skills for success in their academic and future careers. Our vision is that all students, regardless of background, education, or zip code, should have equal opportunities in education and the sciences. Our program immerses students in realistic and dynamic simulated medical emergencies that promote teamwork and problem-solving skills. HMS MEDscience engages over 3,600 high school students (including over 1,000 Boston Public School students) through school-year and summer programs. 65% of the students who engage in school-year programming identify themselves as being part of a racial/ethnic group that is underrepresented in medicine. Job Description The MEDscienceLAB Teacher &amp; Program Coordinator role is a position for an individual who is eager to teach in our MEDscienceLAB programs, manage the laboratory space, and help strategically grow this arm of the MEDscience Program. This position reports to the Assistant Director of MEDscienceLAB &amp; Forensics and serves on a growing team that is dedicated to the organization's laboratory and forensics science programs. In this role, the lead teacher will co-teach classes in our simulation lab and wet lab spaces. They will also be responsible for preparing all labs, coordinating lab classes and managing equipment needs. They will also be responsible for program coordination for all HMS MEDscienceLAB and MEDscienceLAB Forensics classes. This individual must be a team player excels in a fast-paced, dynamic, and highly interactive environment and who is looking for a challenging opportunity to learn and grow with support. 
 
This role will play an important part in a new pilot program, which focuses on preparing 18-25 year-old trainees for entry-level roles in life sciences laboratories. This role will support the Assistant Director of MEDscienceLAB &amp; Forensics in developing and implementing an expanded version of the MEDscienceLAB curriculum that is tailored towards preparing older students for entry-level roles. 
 
The teacher must be confident and comfortable in a wet lab space teaching students about the basics of laboratory research and current laboratory techniques such as gel electrophoresis, DNA extraction, PCR, and ELISA. In addition, the teacher will be responsible for ordering reagents and materials, preparing experimental protocols, and setting up the equipment for each session. Our medical simulations require teachers to take on the roles of instructor, attending physician, patient, and/or counselor to students as they diagnose patients (training provided). The teacher must be able to create a welcoming space for students with varying educational needs and should be passionate about making the life sciences accessible to all. Qualifications Basic Qualifications: <ul><li>Bachelor’s degree or equivalent work experience required.</li><li>Minimum of 3 years of relevant experience.</li></ul> 
Additional Qualifications and Skills: <ul><li>1+ years of laboratory experience.</li><li>1+ years' experience teaching science.</li><li>Strong foundation of knowledge in biology and genetics.</li><li>Have experience in following lab techniques: ELISA, PCR, gel electrophoresis, preparing dilutions.</li><li>Excellent project management skills with proven attention to detail.</li><li>Demonstrated ability to prioritize and manage multiple demands.</li><li>Exceptional interpersonal skills and a strong team player who enjoys working as part of a “lean team” - pitching in wherever needed.</li><li>Excellent written communication and oral presentation skills.</li><li>Social media/marketing experience is a plus.</li><li>Experience working in workforce development programs is a plus.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening: Identity, Education</li><li>Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.</li><li>Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.</li><li>Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! <a href="https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e" target="_blank">https://www.gem.com/form?formID=16341e35-cbc6-4904-88a3-09b35763307e</a></li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 056. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

MEDscienceLAB Teacher & Program Coordinator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;Job-Specific Responsibilities:This is a fully benefited, full-time Harvard University position that has been funded through 6/30/26. There is the possibility of renewal, contingent on funding and department &amp; university priorities.<ul><li>Write and maintain calculation scripts in Oracle Planning's calc scripting language to model complex business logic and calculations for planning models.</li><li>Define and maintain business rules in Oracle Planning and Groovy to enforce validation, constraints, and automation across planning processes.</li><li>Configure drivers, dimensions, hierarchies and other metadata aspects of Oracle Planning models.</li><li>Perform testing, debugging and troubleshooting of business rules to ensure calculations are functioning as intended.</li><li>Provide ongoing support and guidance to business users on Oracle Planning functionality and processes.</li><li>Analyze business requirements and workflow needs to recommend enhancements to existing Oracle Planning configurations.</li><li>Develop training and documentation materials for business users.</li><li>Collaborate with stakeholders to translate business needs into systems requirements and scoping</li><li>Work on an Agile team to deliver technical solutions that meet our user's needs.</li><li>Ensure that operational tasks are completed on time and coordinate with business units as needed.</li><li>Participate in production support by responding to user tickets, user questions, system issues and requests for data sets, reports and system enhancements. Independently research and troubleshoot any issues. Consult other analysts as needed.</li><li>Identify opportunities for process and/or system improvements. Make suggestions to implement those changes.</li><li>Analyze business processes and requirements and document functional specifications for system enhancements and new applications</li></ul> Qualifications Basic Qualifications:Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>5+ years of post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>5+ years of experience with Oracle Planning, Hyperion Financial Management/Planning, and SmartView.</li><li>Expert knowledge of Oracle Planning calc scripting language, Groovy rules, and SmartView.</li><li>Experience;<ul><li>in higher education a strong plus</li><li>with;<ul><li>configuring drivers, dimensions and other metadata.</li><li>documenting requirements and functional specifications</li><li>testing and supporting business applications</li><li>project management methodologies</li></ul></li></ul></li><li>Agile project management and Jira tracking tool a plus</li><li>Oracle Strategic Modeling a plus</li><li>Excel VBA a plus</li><li>Oracle Developer a plus</li><li>SQL language a plus</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li><li>Any Oracle EPM Certifications a plus</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Additional Information <ul><li>Appointment End Date: 6/30/26</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li><li>Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul></li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

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