field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<h3>Job Description:</h3>Director, External Audit EngagementThe RoleThe Fidelity Enterprise Cybersecurity Governance, Risk and Compliance (GRC) Product Area is seeking a Director, External Audit Engagement to play a leadership role within ECS to ensure successful engagements with independent third-party audit firms. Such third-party firms are hired to assess Fidelity’s control environment and attest to the design and operation of cybersecurity controls, following industry-standard frameworks. The Director will introduce ECS product areas to the requirements within the certification frameworks and will work with line managers to ensure that controls are designed in accordance with framework requirements and are operating in accordance with defined procedures. As 3rd party assessments are conducted, the Director will assist product area teams as needed with gathering evidence to demonstrate control effectiveness and will work to resolve or explain potential exceptions. The Director will oversee the timely issuance of draft and final reports attesting to Fidelity’s cybersecurity control environment. Throughout the engagements the Director will work closely with Enterprise Technology and Risk Analysis (ETRA) External Audit Center of Excellence and with relevant BU information technology organizations.Success in this role will be demonstrated by well-managed external audit engagements resulting in unqualified opinions and/or certifications of Fidelity’s cyber control environment. These audit engagements and frameworks cover SOC1/2/3, ISO 27001, NIST CSF/800-53, HITRUST, and PCI-DSS, among others. The successful incumbent will also have familiarity with laws and regulations which impose information security requirements on Fidelity’s businesses, including HIPAA, GLBA, FFIEC, CFTC, and GDPR, to name a few. This will permit the successful incumbent to work with colleagues in GRC to coordinate compliance activities across ECS product areas. By working across Fidelity and achieving unqualified reports from 3rd party assessors, the External Audit Engagement team assures clients that they can select Fidelity with confidence to administer company benefit plans and to process and safeguard customer transactions and accounts.The Expertise and Skills You Bring <ul><li>Proven knowledge of IT risk and cybersecurity functions and how they contribute to Fidelity’s mission and success.</li><li>Extensive knowledge of audited cybersecurity frameworks and standards, including AICPA’s SOC 1, SOC 2, and SOC 3, including all SOC 2 trust principles; Payment Card Industry’s Data Security Standard; HITRUST; ISO/IEC 27000 family</li><li>Experience and knowledge managing projects end-to-end, with demonstrable ability to communicate progress effectively across multiple lines and levels.</li><li>Understanding of NIST Cybersecurity Framework core standards</li><li>Bachelor’s degree in a technology or a computer science subject area a plus</li><li>7+ years working in IT assurance for a 'Big 4' or similar audit firm and experience with Fortune 500 clients.</li><li>Cybersecurity certifications a plus</li><li>Prior experience in a cybersecurity role (policy, operations, technology) or in an IT risk role</li><li>Ability to quickly establish trust and a positive rapport with ECS business partners and BU stakeholders.</li><li>Independent worker; high sense of ownership; 'focus and finish' attitude.</li><li>Ability to influence product areas to prioritize external assessments in product roadmaps and backlogs.</li><li>Ability to manage multiple priorities independently; proactive approach to defining issues and resolving open questions.</li><li>Ability to effectively facilitate and follow up on business meetings, present information to groups with the appropriate degree of formality.</li><li>React quickly to requests; bring a sense of urgency to respond to inquiries.</li><li>Data analysis and synthesis; working knowledge of MS-Excel</li></ul>The Value You Deliver<ul><li>Help to win and retain business for Fidelity by demonstrating the depth and breadth of Fidelity’s cybersecurity program.</li><li>Manage third-party assessments in a manner which minimizes risk for Fidelity.</li><li>Review exceptions or findings on final reports and support their ultimate remediation.</li><li>Center of excellence and expertise for external audit processes, value and outcomes</li></ul>The TeamMembers of the Compliance Center of Excellence within the GRC Product Area are charged with knowing the external requirements and standards to which Fidelity is held. They make certain that Fidelity ECS has appropriate policies and controls which align to these standards, and they work with Product Area teams to produce evidence supporting the policies and controls. The external requirements include federal and state laws, regulations, guidance, best practices, and industry expectations. Members of the team engage with external assessors and examination staff periodically to provide evidence of control.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, External Audit Engagement

<h3>Job Description:</h3>Principal Full Stack DeveloperThe RoleFidelity Workplace Investing Service and Associate Experience is looking for a Principal Software Engineer that will work within a team based agile model to deliver features and functionality for a large group of associates to help and support our customers. The team is passionate about delivering functionality that Empowers WI associates to deliver better experiences for our customers.You'll have the opportunity to contribute ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment.The Expertise and Skills You Bring<ul><li>You will be playing a hands-on role on our team</li><li>Drive technical discussions, arbitrate, and recommend optimal path forward</li><li>Your focus will be modernizing an existing suite of Desktop Applications across multiple technology stacks.</li><li>Use your experience and knowledge to influence better software design, promote accurate software engineering and bug prevention strategies, testability, and security</li><li>You will also be directly involved in building new and improving capabilities on modern web-based tech stacks that will help Fidelity continue to deliver industry best experiences.</li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li><li>Bachelor’s degree in computer science or a related technology field</li><li>5+ years of proven software development experience</li><li>Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions</li><li>Experience with workflow automation Camunda /BPMN (nice to have)</li><li>Experience with Angular, NodeJS, Java</li><li>Proven experience with Spring Frameworks, Spring Boot and JAVA Programming Language (Java 1.8+)</li><li>Ability to work effectively in global teams distributed across geographic locations in an Agile way</li><li>Certifications in Azure or AWS cloud platforms are a plus</li><li>Knowledge of API gateways</li><li>Hands-on experience utilizing Agile delivery methodology and participating in story writing, backlog refinement, and all Scrum ceremonies</li><li>Seeing complex challenges from multiple perspectives, and leaning in to solve independently or with peers</li><li>You bring an understanding of Micro-services Architecture and domain driven design patterns</li><li>Dedication to high quality, balanced with rapid pace of delivery</li></ul>The TeamAt Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees’ individual differences can contribute to the bright and strong future of our company.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Network Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. <h3>The Role</h3> We are looking for a “hands-on” Cloud Network and On-prem Engineer. The position will be part of the Network Triage and Troubleshooting Team (NTT), which is responsible for the triaging and troubleshooting of high severity issues that impact Fidelity Investments and our external customers. The issues range from network down devices to application slowness, connectivity problems, Storage issues, network blips etc. The ideal candidate should have a deep understanding of fundamental networking technologies, network security, software-defined networking, infrastructure as code, extensive experience with at least one CSP. The Network Triage and Troubleshooting Team is made up of engineers with the philosophy of, we need to identify and mitigate the issue as quickly as possible to provide the best customer experience. If you love to continuously learn, create, and improve, then this might be the challenge you’re looking for. If your long-term goal is to have fun with technologies outside of traditional networking like serverless, ML, AI, then we might be able to share in the fun! <h3>Team</h3> Fidelity’s Enterprise Network Triage and Troubleshooting (NTT) Teams mission is to identify, mitigate or resolve any issue impacting Fidelity’s internal or external business. The work you deliver will enable and secure the reputation Fidelity has as a top leader in the business and our ability to deliver first in class reliability and uptime for all Fidelity business. <h3>The Expertise and Skills we’re Looking For</h3> <ul> <li>10+ years of experience in IT infrastructure, security, and architecture </li><li>Infrastructure software development and automation skills Python </li><li>Proven experience with virtual network and security constructs of AWS and/or Azure </li><li>Cisco CCNA/CCNP/CCSE Desirable </li><li>Network security experience and certifications a plus </li><li>Expertise in cloud networking and security constructs (DMZ) </li><li>In-depth knowledge of AWS or Azure cloud technologies </li><li>Proven in-depth knowledge of IP routing, firewalls, load balancers, proxies, and DNS </li><li>Knowledge of cloud PaaS service integration </li><li>Experience with ITSM practices (Change/Incident/Problem) </li><li>Advocate for and practitioner of infrastructure-as-code </li><li>Python/Ansible/SDN Programming </li><li>Strong problem-solving and troubleshooting skills </li><li>Excellent oral and written communication skills </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Networks Engineer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Store Cashiering is responsible for all transactions related to customer payments received at store locations. The Store Cashiering Specialist is responsible for daily posting entries, ensuring service level agreements are met, assisting with special projects, and being a subject matter expert in all core processes.Organizational Relationships: Interacts with internal customers at various levels, peers, and management.Job Responsibilities:<ul><li>Complete daily transaction processing.</li><li>Work directly with store accounting associates to complete transactions and GL balancing.</li><li>Work directly with AutoNation payment vendors.&nbsp; This includes (but not limited to) CenPos, Cross Check, Chase Paymentech, American Express, Synchrony, SunBit, and Revolution Parts.</li><li>Identify potential opportunities for BOS process ownership.</li><li>Any additional duties as assigned.</li></ul>Qualifications:<ul><li>Intermediate computer and Microsoft Office skills.</li><li>Minimum 1 year accounting experience, preferably in a Cash Management role.</li><li>Thorough understanding of accounting knowledge and practices; able to tell difference between debit and credit, complete journal entries, and reconcile entries.</li><li>Provide professional and courteous communications to BOS, store associates, and external vendors.</li><li>Strong mathematical, analytical, and problem-solving skills.</li><li>Ability to work independently and as a team member in a deadline-driven environment.</li><li>Highly organized with excellent follow-up and prioritization abilities.</li><li>Demonstrates personal credibility by taking responsibility for actions and being reliable and trustworthy.</li><li>High School Diploma or equivalent required.</li></ul>Next Possible Position:Store Cashiering Sr. SpecialistPhysical Requirements:This is a largely sedentary role with extended period looking at computer monitors and using a keyboard and mouse.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Store Cashiering Specialist

Principal Software Development Analyst Job Description Fidelity Wealth Group – Core Wealth Platform Technology is looking for a passionate Principal Software Development Analyst drive the development of software solutions for its business-critical Executive Services Product Area. Our engineering team is innovative, diverse, passionate and dedicated. We work in a dynamic agile environment. The Team: As a principal SDA, your primary role will be to understand and analyzing emerging business requirements, translate is to a modern solution design. You will assist and work with architects and engineers to help deliver the solution into production. You will be expected to quickly gain understanding of the business needs and collaborate with the domain and solution architects to define and implement the next generation platform for the Managed Accounts Record Keeping team. The Expertise and Skills You Bring: <ul> <li>Bachelor's / Master’s degree or equivalent in Computer Science or Engineering </li><li>Extraordinary problem-solving skills dealing with complex systems design </li><li>10+ years of Analysis and solution design in Java, Oracle and AWS environments </li><li>3+ years of solutioning and coding experience with one or more of the following: <ul> <li>AWS Cloud environments (DMS, SNS, SQS, Lambda, Glue with Scala or Python, RDS like Oracle and PostgreSQL etc.) </li><li>Oracle PL/SQL development </li><li>Reporting and Analytics platforms like Snowflake </li></ul> </li><li>Champion and advocate of Test-Driven Development, Unit testing using frameworks and tools like Jest and Jasmine </li><li>Hands on experience in container-based development (Docker) </li><li>Hands on experience in REST API development </li><li>Fully hands on with application builds and deploys using Continuous Integration/ Deployment (CI/CD) tools like Jenkins, artifactory, uDeploy, GitHub, etc. </li><li>Proven technical design, development, analysis, and problem-solving skills </li><li>Strong understanding of Data Structures and design patterns </li><li>Strategic thinking and critical problem-solving skills </li><li>Experience in implementing Micro services Architecture &amp; building / deploying highly automated, scalable and maintainable platforms and solutions. </li></ul> Responsibilities: <ul> <li>You will help analyze business and technical requirements to design effective solutions that can evolve and scale to meet business needs for the Managed Accounts Record Keeping team </li><li>You will define product solutions by working directly with business and product teams </li><li>Evaluate existing systems and recommend enhancements or replacements to ensure the systems complies to Fidelity technology and security standards, and meets the business needs </li></ul> <ul> <li>You will actively promote good engineering practices and standards </li><li>You will help navigate new technologies and cloud-based deployments to help deliver high value to our business </li><li>You will contribute to continuous process improvement initiatives </li><li>You will perform code reviews, unit testing, and integration testing using Open-Source frameworks. </li><li>Coordinate with scrum master’s to ensure timely delivery of software solutions </li><li>You will proactively lead process and technology improvement initiatives </li><li>You will mentor junior team members </li></ul> The Value You Deliver <ul> <li>Understand and execute on the product vision and chapter goals </li><li>Help strengthen the culture of innovation further by setting examples </li><li>Find creative ways to get things done, and do them right </li><li>Champion a culture of best-in-class software engineering practices </li><li>Exercise a passion for keeping your knowledge up to date with the latest and greatest </li><li>Help maintain a high level of integrity </li><li>Take ownership and accountability for determining what needs to be done </li></ul>

Principal Systems Analyst

<h3>Job Description:</h3>Director, Observability Platform The RoleWe are seeking an experienced Engineering Leader to lead a dedicated team of software engineers. The successful candidate will create and drive the Observability Integrations roadmap that blends scalable automation and security within a multi hybrid cloud environment in support of Fidelity’s observability platform. As platform Squad Lead you will be responsible for building, maintaining and supporting enterprise scale observability platform integrations with SaaS solutions such as Datadog. You will also be responsible for building maintain and supporting observability platform solutions based on opensource stack such as Grafana, Prometheus, OpenTelemetry.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) required.</li><li>Extensive demonstrable hands-on engineering and coding experience.</li><li>Extensive expertise with managing, administering the Datadog SaaS platform with a focus on platform governance, agent fleet management and finops</li><li>Extensive experience enabling, maintaining and advancing observability platform for complex and varied technology stacks across a large enterprise</li><li>Experience designing and building highly scalable, resilient and cost-effective observability platform using technologies such as Prometheus, Grafana, Node Blackbox Exporter, K8’s</li><li>Proven leadership skills with demonstrated ability to quarterback engineering teams to deliver scalable robust solutions.</li><li>Forward thinking and strategic approach to be able to recognize and connect patterns to both enhance and simplify your platform</li><li>Expertise in Observability technologies and practices and well-grounded in the knowledge of engineering and continuous delivery practices.</li><li>Understanding of the different Observability approaches and how to apply them and when. Experience with Synthetics and Rum (Browser &amp; Mobile)</li><li>Deep understanding and experience in developing security controls in public cloud</li><li>You have a solid understanding of IT services, IT Service Management in an Enterprise context and cloud delivery models including IaaS, SaaS, and PaaS; automation; containers; auto-scaling, virtual compute, storage, and networking; identity and access management; configuration management, incident management, problem management, asset management, logging and audit.</li><li>Passionate about technology and delivering solutions to solve business problems using cloud native technologies</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Observability Platform

<h3>Job Description:</h3>Director, Mainframe Architecture &amp; ModernizationThe RoleThe Director, Architecture – will work hand in hand with business leadership and our engineering partners to evolve our SPS mainframe (FBSI) capabilities. You will be hands on working to understand the mainframe MIPs/CPU usage, business capabilities, coming up with integrated architectures supporting our SPS distributed channels working with our WI and brokerage partners. You will work closely with business sponsors, project managers, engineers and architects designing, implementing, testing, and deploying end to end technology solutions and moving applications out of the mainframe.As a leader within the architecture team, you will work with architecture and application teams to help champion innovation, drive standardization, and deliver modern technology patterns across the stack for our customers' use. You will contribute to the product roadmap evolution in conjunction with business unit product goals and provide leadership in computing services, adoption of platforms and consolidation across our team's initiatives.The Expertise and Skills You Bring<ul><li>Education – BS or MS required.</li><li>10+ years of industry experience in architecting mainframe systems and applications.</li><li>AWS and/or Azure certification a plus</li><li>Demonstrable ability understanding mainframe applications including CICS batch and online, DB2, VSAM, MQ</li><li>Demonstrable ability to analyze business direction and problems, understand long term vision and risk in developing strategic technical solutions.</li><li>Work closely with Product/Application teams in technology evaluation, selection, recommendation, and configuration.</li><li>Background with multiple enterprise technologies</li><li>Demonstrate knowledge of APIs, microservices architecture, infrastructure, data architecture, security, and new technologies with clear expertise in one or more of these areas.</li><li>Working knowledge in all aspects of technical architecture (operational excellence, security, reliability, performance efficiency, cost optimization)</li><li>Authoritative understanding of the agile development process and DevOps practices.</li><li>Collaborating with peer architects seeing opportunities to refactor business processes, improve customer experience or perform capability rationalization.</li><li>Ability to work both independently and with various levels of the organization, including technical and non-technical team members.</li><li>Ensure technology decisions align with enterprise standards and strategy.</li><li>Ability to provide technical leadership and solutions to agile teams.</li><li>Critical problem solving and advanced troubleshooting to drive resolution to technical issues.</li><li>Leads conceptual and abstract problem domains.</li><li>Strong presentation, documentation, communication and influencing skills for working with less-technical business partners as well as technologists in IT leadership and implementation teams.</li><li>Experience in networking across business units and outside the companies to optimize new reusable processes, patterns, and practices with world class results.</li><li>Passion for knowing the latest on technology trends to adjust direction and get results.</li><li>Willingness to experiment, innovate and seek resources to learn, grow and find solutions</li><li>Financial industry experience is a plus</li></ul>The TeamFidelity Workplace Investing (WI) provides benefits to Fidelity customers, employers and their employees, in a growing set of areas - Defined Contribution, Benefits Outsourcing &amp; Payroll, Investment Products &amp; Consulting and Defined Benefits.As part of the WI Technology Architecture team, you will be key player in helping move us forward into our digital future and digital transformation of our business. As an Architect within Fidelity Investments Workplace Investing (WI), you are responsible for establishing the strategic direction, setting standards and choosing technologies across WI. You will work closely with business partners and technology teams to understand business objectives and help define appropriate architecture direction for them. By working closely with Solution Architects and Agile teams, you will assess and ensure how proposed solutions to specific initiatives align with broader WI goals and strategies.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Mainframe Architecture & Modernization

Part Time 20 Hours Per Week Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h3>Responsibilities:</h3> <ul> <li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed.</li> <li>Diagnose and solve hardware and software issues</li> <li>Research issues using available internally available resources</li> <li>Approach each interaction with a “Customer Obsessed” mentality</li> <li>Evaluate documented resolutions and analyze trends</li> <li>Support various types of end users, from software engineers and financial associates, to top executives</li> </ul> <h3>Qualifications:</h3> (Required) <ul> <li>High-level customer service and interpersonal skills</li> <li>Strong written and verbal communication skills</li> <li>Ability to quickly absorb and retain information</li> <li>Strong documentation and organizational skills</li> <li>Ability to work well on a team in a fast-paced environment</li> <li>Ability to type a minimum of 40 wpm</li> <li>Working knowledge of computers and networks</li> <li>Excellent troubleshooting skills</li> </ul> (Preferred) <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred</li> <li>Previous experience in a Help Desk Support role is a plus</li> <li>Experience supporting Microsoft Windows 7 &amp; 10</li> <li>Experience supporting Microsoft Office 2010 &amp; O365</li> <li>Experience supporting Apple MacOS and Apple mobile products</li> <li>Experience with ServiceNow, or other ticketing systems is a plus</li> <li>Knowledge of ACD telephony systems</li> <li>Experience supporting remote workers in a corporate environment</li> </ul> <h3>Additional Considerations</h3> <ul> <li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need.</li> <li>Equipment will be provided</li> <li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available</li> </ul> <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

<h3>Full Stack Engineer</h3> <h3>The Role</h3> Are you interested in building modern, cloud-native web applications or integrating best-of-breed SaaS software products to provide the best solution to users? We have an outstanding opportunity for a Senior Full-Stack Software Engineer to be a key member of a team that does both! This position is part of a growing organization of 1000+ engineers passionate about delivering the very best technical solutions, mainly in the cloud, for our Corporate Technology Group. Specifically, this team develops and supports custom applications and the integration of vendor applications to enable Fidelity’s Legal Department. <ul> <li>We have a passion for technology! We love fixing and solving sophisticated problems using all means of technology at our disposal. </li><li>We enjoy working in teams. We love to collaborate, share and grow knowledge. </li><li>We like open communication and people who are self-motivated, can take initiative, and can make decisions with a bias toward action. </li></ul> <h3>The Expertise We are Looking For</h3> <h3>You must have:</h3> <ul> <li>A Bachelor’s degree in Computer Science, Engineering or Advanced Mathematics or equivalent work experience </li><li>6-9+ years of proven experience with Java development, could have REST-based services experience </li><li>3+ years of hands-on experience with crafting solutions that involve integrating various SaaS products and building cloud native, web-based applications (AWS preferred) </li><li>2+ years of experience with Angular, HTML, CSS, JavaScript/Typescript </li></ul> <h3>You should have:</h3> <ul> <li>Experience with DevOps/Continuous Integration and Continuous Delivery (Jenkins Core, Git, Artifactory and Jira, or equivalents) and Automation Tools/Frameworks including Unit, Component, Functional, Performance, and Security testing </li><li>Experience deploying with Docker and Kubernetes (EKS preferred) </li><li>Experience working with an RDBMS such as Oracle (Amazon RDS preferred) </li><li>Experience in Agile methodologies or iterative development processes </li></ul> <h3>You could have:</h3> <ul> <li>Experience with Low Code Application Platforms like PowerApps, OutSystems, etc. </li><li>Experience with ETL/Data Flow technologies, e.g., Apache Nifi, MuleSoft </li><li>Experience with Enterprise Document Management solutions, e.g. Nuxeo, Documentum </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You are a quick learner and open to learning new tools and developing with the latest technologies/ frameworks. </li><li>You have strong oral and written communication skills and the ability to work optimally with engineers, product managers and business partners. </li><li>You have a full grasp of the software development process including analysis, design, coding, system and user testing, problem resolution and planning </li><li>You are able to apply robust critical thinking and analytical skills to diagnose issues and resolve problems </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Actively participating in solution design discussions with product owners, top engineers and architects </li><li>Building quality code that adheres to sound design and architecture patterns and engineering excellence standards </li><li>Using Test Driven Development or Behavior Driven Development practices and crafting robust unit test cases to deliver high quality products </li><li>Willing to provide support during U.S. business hours and participate in 24x7 on-call support on a rotational basis </li></ul> <h3>Company Overview</h3> At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. <ul> <li>Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li>Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals </li><li>Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. </li><li>Managing multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex squads, regardless of size. </li><li>Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul> The Expertise and Skills You Bring <ul> <li>You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li>You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li></ul> The Team You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, and creates a safe, fun, and respectful environment. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth are important to us, so you will want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

121 Education / Training Jobs in Fort Worth, TX, USA